Download or read book Handbook of European Intelligence Cultures written by Bob de Graaff and published by Rowman & Littlefield. This book was released on 2016-08-02 with total page 497 pages. Available in PDF, EPUB and Kindle. Book excerpt: National intelligence cultures are shaped by their country’s history and environment. Featuring 32 countries (such as Albania, Belgium, Croatia, Norway, Latvia, Montenegro), the work provides insight into a number of rarely discussed national intelligence agencies to allow for comparative study, offering hard to find information into one volume. In their chapters, the contributors, who are all experts from the countries discussed, address the intelligence community rather than focus on a single agency. They examine the environment in which an organization operates, its actors, and cultural and ideological climate, to cover both the external and internal factors that influence a nation’s intelligence community. The result is an exhaustive, unique survey of European intelligence communities rarely discussed.

Download or read book Protective Intelligence and Threat Assessment Investigations written by Robert A. Fein and published by . This book was released on 2000 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Handbook of Intelligence Studies written by Loch K. Johnson and published by Routledge. This book was released on 2007-01-24 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: This topical volume offers a comprehensive review of secret intelligence organizations and activities. Intelligence has been in the news consistently since 9/11 and the Iraqi WMD errors. Leading experts in the field approach the three major missions of intelligence: collection-and-analysis; covert action; and counterintelligence. Within each of these missions, the dynamically written essays dissect the so-called intelligence cycle to reveal the challenges of gathering and assessing information from around the world. Covert action, the most controversial intelligence activity, is explored, with special attention on the issue of military organizations moving into what was once primarily a civilian responsibility. The authors furthermore examine the problems that are associated with counterintelligence, protecting secrets from foreign spies and terrorist organizations, as well as the question of intelligence accountability, and how a nation can protect its citizens against the possible abuse of power by its own secret agencies. The Handbook of Intelligence Studies is a benchmark publication with major importance both for current research and for the future of the field. It is essential reading for advanced undergraduates, graduate students and scholars of intelligence studies, international security, strategic studies and political science in general.

Download or read book The Handbook of African Intelligence Cultures written by Ryan Shaffer and published by Security and Professional Intelligence Education Series. This book was released on 2023-01-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intelligence cultures are influenced by past and present governments, society and foreign relations. This book provides the first review of every African intelligence culture. It examines the role of the state, civil society and international relations in shaping African countries' intelligence norms, activities and oversight. Bringing together a group of international scholars, the book explores how intelligence culture is shaped and the role it has in government and civil society. This comprehensive book argues that African agency in government and society is the key to understanding Africa's intelligence services.

Download or read book Intelligence Community Legal Reference Book written by and published by . This book was released on 2012 with total page 944 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Secret Service written by John R. DiJulius III and published by AMACOM Div American Mgmt Assn. This book was released on 2003-01-28 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Either you can decide to compete on price alone and pray you can maintain a cost structure to generate a profit, or you can provide magical moments that create value for your guests. . . . Throughout Secret Service, DiJulius demonstrates how to transform bland customer service standards into memorable customer experiences.”— from the foreword by Bill Capodagli and Lynn Jackson, coauthors of The Disney Way and Every Business Is Show Business How many successful businesses provide the kind of unforgettable client experience that keeps customers coming back time after time and year after year? John DiJulius has built his award-winning business around a customer service approach that has earned comparisons to Disney, Nordstrom, and other legendary customer experience pioneers. In Secret Service DiJulius reveals how to develop behind-the-scenes systems that will enable your business to * develop a great corporate culture that shows in the dedication and passion of your front-line people * “go deeper” with your existing customers * turn complaints into positive experiences * make each customer feel welcome, comfortable, important, and understood. DiJulius will teach you all the techniques that have catapulted his business to the top, making him one of the most sought-after service experts in America. By quantifying and examining each phase of the Customer Experience Cycle, Secret Service reveals clever, practical ideas that can be transformed into repeatable best practices in any organization and at every level. Packed with examples applicable to a wide range of industries, this book provides practical, realistic ways to reap the benefits of greater customer loyalty, exponentially expanded referral networks, lower employee turnover, and stronger bottom-line results.

Download or read book Handbook of Cultural Intelligence written by Soon Ang and published by Routledge. This book was released on 2015-01-28 with total page 494 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cultural intelligence is defined as an individual's ability to function effectively in situations characterized by cultural diversity. With contributions from eminent scholars worldwide, the "Handbook of Cultural Intelligence" is a 'state-of-the-science' summary of the body of knowledge about cultural intelligence and its relevance for managing diversity both within and across cultures. Because cultural intelligence capabilities can be enhanced through education and experience, this handbook emphasizes individual capabilities - specific characteristics that allow people to function effectively in culturally diverse settings - rather than the approach used by more traditional books of describing and comparing cultures based on national cultural norms, beliefs, habits, and practices.The Handbook covers conceptional and definitional issues, assessment approaches, and application of cultural intelligence in the domains of international and cross-cultural management as well as management of domestic activity. It is an invaluable resource that will stimulate and guide future research on this important topic and its application across a broad range of disciplines, including management, organizational behavior, industrial and organizational psychology, intercultural communication, and more.

Download or read book The Palgrave Handbook of Security Risk and Intelligence written by Robert Dover and published by Springer. This book was released on 2017-07-05 with total page 494 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides a detailed analysis of threats and risk in the international system and of how governments and their intelligence services must adapt and function in order to manage the evolving security environment. This environment, now and for the foreseeable future, is characterised by complexity. The development of disruptive digital technologies; the vulnerability of critical national infrastructure; asymmetric threats such as terrorism; the privatisation of national intelligence capabilities: all have far reaching implications for security and risk management. The leading academics and practitioners who have contributed to this handbook have all done so with the objective of cutting through the complexity, and providing insight on the most pressing security, intelligence, and risk factors today. They explore the changing nature of conflict and crises; interaction of the global with the local; the impact of technological; the proliferation of hostile ideologies and the challenge this poses to traditional models of intelligence; and the impact of all these factors on governance and ethical frameworks. The handbook is an invaluable resource for students and professionals concerned with contemporary security and how national intelligence must adapt to remain effective.

Download or read book The Routledge International Handbook of Universities Security and Intelligence Studies written by Liam Gearon and published by Routledge. This book was released on 2019-10-08 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an era of intensified international terror, universities have been increasingly drawn into an arena of locating, monitoring and preventing such threats, forcing them into often covert relationships with the security and intelligence agencies. With case studies from across the world, the Routledge International Handbook of Universities, Security and Intelligence Studies provides a comparative, in-depth analysis of the historical and contemporary relationships between global universities, national security and intelligence agencies. Written by leading international experts and from multidisciplinary perspectives, the Routledge International Handbook of Universities, Security and Intelligence Studies provides theoretical, methodological and empirical definition to academic, scholarly and research enquiry at the interface of higher education, security and intelligence studies. Divided into eight sections, the Handbook explores themes such as: the intellectual frame for our understanding of the university-security-intelligence network; historical, contemporary and future-looking interactions from across the globe; accounts of individuals who represent the broader landscape between universities and the security and intelligence agencies; the reciprocal interplay of personnel from universities to the security and intelligence agencies and vice versa; the practical goals of scholarship, research and teaching of security and intelligence both from within universities and the agencies themselves; terrorism research as an important dimension of security and intelligence within and beyond universities; the implication of security and intelligence in diplomacy, journalism and as an element of public policy; the extent to which security and intelligence practice, research and study far exceeds the traditional remit of commonly held notions of security and intelligence. Bringing together a unique blend of leading academic and practitioner authorities on security and intelligence, the Routledge International Handbook of Universities, Security and Intelligence Studies is an essential and authoritative guide for researchers and policymakers looking to understand the relationship between universities, the security services and the intelligence community.

Download or read book US Secret Service Handbook Volume 1 Strategic Information Developments Contacts written by IBP. Inc. and published by Lulu.com. This book was released on 2017-10-20 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2011 Updated Reprint. Updated Annually. US Secret Service Handbook

Download or read book The Service Culture Handbook written by Jeff Toister and published by . This book was released on 2017-03-23 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute

Download or read book African Intelligence Services written by Ryan Shaffer and published by Rowman & Littlefield. This book was released on 2021-09-27 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book argues for making African intelligence services front-and-center in studies about historical and contemporary African security. As the first academic anthology on the subject, it brings together a group of international scholars and intelligence practitioners to understand African intelligence services’ post-colonial and contemporary challenges. The book’s eleven chapters survey a diverse collection of countries and provides readers with histories of understudied African intelligence services. The volume examines the intelligence services’ objectives, operations, leaderships, international partners and legal frameworks. The chapters also highlight different methodologies and sources to further scholarly research about African intelligence.

Download or read book The Asperkid s Secret Book of Social Rules written by Jennifer Cook and published by Jessica Kingsley Publishers. This book was released on 2012-09-15 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Being a teen or tween isn't easy for anyone but it can be especially tough for Asperkids. Jennifer O'Toole knows; she was one! This book is a top secret guide to all of the hidden social rules in life that often seem strange and confusing to young people with Asperger syndrome. The Asperkid's (Secret) Book of Social Rules offers witty and wise insights into baffling social codes such as making and keeping friends, blending in versus standing out from the crowd, and common conversation pitfalls. Chock full of illustrations, logical explanations, and comic strip practice sessions, this is the handbook that every adult Aspie wishes they'd had growing up. Ideal for all 10-17 year olds with Asperger syndrome, this book provides inside information on over thirty social rules in bite-sized chunks that older children will enjoy, understand, and most importantly use daily to navigate the mysterious world around them.

Download or read book The Oxford Handbook of National Security Intelligence written by Loch K. Johnson and published by Oxford University Press. This book was released on 2010-03-12 with total page 903 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Oxford Handbook of National Security Intelligence is a state-of-the-art work on intelligence and national security. Edited by Loch Johnson, one of the world's leading authorities on the subject, the handbook examines the topic in full, beginning with an examination of the major theories of intelligence. It then shifts its focus to how intelligence agencies operate, how they collect information from around the world, the problems that come with transforming "raw" information into credible analysis, and the difficulties in disseminating intelligence to policymakers. It also considers the balance between secrecy and public accountability, and the ethical dilemmas that covert and counterintelligence operations routinely present to intelligence agencies. Throughout, contributors factor in broader historical and political contexts that are integral to understanding how intelligence agencies function in our information-dominated age.

Download or read book The President s Book of Secrets written by David Priess and published by PublicAffairs. This book was released on 2016-03-01 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every president has had a unique and complicated relationship with the intelligence community. While some have been coolly distant, even adversarial, others have found their intelligence agencies to be among the most valuable instruments of policy and power. Since John F. Kennedy's presidency, this relationship has been distilled into a personalized daily report: a short summary of what the intelligence apparatus considers the most crucial information for the president to know that day about global threats and opportunities. This top-secret document is known as the President's Daily Brief, or, within national security circles, simply "the Book." Presidents have spent anywhere from a few moments (Richard Nixon) to a healthy part of their day (George W. Bush) consumed by its contents; some (Bill Clinton and George H. W. Bush) consider it far and away the most important document they saw on a regular basis while commander in chief. The details of most PDBs are highly classified, and will remain so for many years. But the process by which the intelligence community develops and presents the Book is a fascinating look into the operation of power at the highest levels. David Priess, a former intelligence officer and daily briefer, has interviewed every living president and vice president as well as more than one hundred others intimately involved with the production and delivery of the president's book of secrets. He offers an unprecedented window into the decision making of every president from Kennedy to Obama, with many character-rich stories revealed here for the first time.

Download or read book UK National Intelligence Services Handbook Volume 1 Strategic Information Activities and Regulations written by IBP, Inc. and published by Lulu.com. This book was released on 2016-12-20 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2011 Updated Reprint. Updated Annually. UK National Intelligence Service Handbook

Download or read book The Handbook of Market Intelligence written by Hans Hedin and published by John Wiley & Sons. This book was released on 2014-06-30 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: An important update to this roadmap for the development of a corporate intelligence program Market intelligence is the distinct discipline by which organisations systematically gather and process information about their external operating environment in order to facilitate accurate and confident decision making that is based on insight. For companies to thrive in the global post-recession marketplace, their management needs future-oriented business information. The Handbook of Market Intelligence provides a one stop shop, step-by-step roadmap for establishing, conducting and further developing corporate intelligence programs within an organisation and then shows how organisations can turn market data into actionable insights. • Full of best practice advice from hundreds of real-life international case studies • Outlines the anticipated future trends in Strategic Market Intelligence based on unique global survey data • Provides guidance on extracting relevant, useful and accurate market information that can be used for successful business development