Download or read book The Pillars of Excellence written by John P. DeMann Ph.D. and published by Author House. This book was released on 2006-09-12 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Before leading others, the truly great leaders in history learned first to lead themselves, to gain control over the internal forces that drove them, and those internal forces that furnished the mental and emotional fortitude to accomplish those things they are known for in our history books today. These samegreat leadersstand as examples to us today, living examples demonstrating the power of the internal pillars of excellence allhold deep within. Once you learn how your internal pillars can be directed, managed, utilized, and called upon when needed, youll consciously experience the level of inborn leadership aptitude all peoplehave, whether they are consciously aware of it or not. Youll gain greater control over your own life first, then go on to empower others through the skills youve developed.
Download or read book The 12 Pillars of Project Excellence written by Adil F. Dalal and published by CRC Press. This book was released on 2011-10-17 with total page 692 pages. Available in PDF, EPUB and Kindle. Book excerpt: Asking tough questions about the current state of project management, The 12 Pillars of Project Excellence: A Lean Approach to Improving Project Results provides groundbreaking techniques to achieve excellence in project leadership that can result in six sigma type results or failure-free projects. It unveils novel solutions and breakthrough concep
Download or read book Process Management Excellence written by H. James Harrington and published by Paton Professional. This book was released on 2006 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Excellence written by Gary Williams and published by . This book was released on 2020-06 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change your life in Hospitality forever. In this book, I will show you the way to change your service life forever. I will guide you through the 5 GOLDEN PILLARS of service excellence and beyond, to deliver the best service in the world, in fact it is beyond the best service; it is phenomenal service! I have witnessed countless front of house professionals literally change their lives and achieve staggering results by applying the 5 GOLDEN PILLARS of service excellence. Gratuities in service have skyrocketed from 50% to 1300% increases and beyond. Always remember "Gratuities are the consequence of amazing service and we deliver amazing service with or without gratuities". The definition of madness is "doing the same thing over and over expecting a different result". Change what you're doing today and you will see the results you deserve! Seize the day and let the magic in your career and life begin NOW. Gary Williams has worked with companies to achieve 1st, 2nd and 3rd in the world, within sectors such as Hotels, Aviation, Luxury Superyachts and Ocean Liners, to name but a few!
Download or read book Customer Experience Excellence written by Tim Knight and published by Kogan Page Publishers. This book was released on 2021-08-03 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover how the world's best brands create outstanding customer experience, engaged teams and market-beating growth with this practical guide, providing a model that will help any organization deliver effective and seamless customer engagement. Customer experience (CX) has been a phrase in business lexicon for over 30 years. Seen by many as the last battleground, where winners will gain competitive advantage and increased market share, there is not a company in the world that is not in some way focused on the quality of the experience they deliver. However, for many businesses, CX is neither a strategic discipline, consistently applied, nor is it a well-trodden path. It's not easy to deliver exceptional customer experience, again and again, and it becomes difficult to have a CX strategy that provides tangible and measurable results. Customer Experience Excellence provides a route map to CX success. Drawing on a vast body of research collated and curated by the global consulting group KPMG, this book shows how the world's most elite organizations have made excellence a habit, by creating authentic, human connections at scale. Whether dealing with external consumers or internal colleagues, learn how to become an enlightened and agile business and 'think customer' at every single touch point.
Download or read book Eight Pillars of Excellence written by John C. Maxwell and published by . This book was released on 2010 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book 5 Pillars of Success written by Roosevelt Purification and published by . This book was released on 2017-10-22 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ever wondered why you did something amazing and had no clue how or why you could do that? Roosevelt Purification, a NASA Engineer, and an Entrepreneur does. In 5 Pillars of Success, he gives away the secrets to what made you successful in the past and what you can do moving forward to make success a habit! Roosevelt Purification has worked for private companies and the government organizations for about ten years. They include but not limited to NASA, Department of Education and AGORA. During that time he did not even hold a traditional college degree. However, at the time of writing the book, he holds a CGPA of 4.0/4.0 at his current University. No matter how you look at it, Roosevelt Purification is serious about his goals, and he is willing to go the extra mile to help you achieve excellent results! 5 Pillars of Success was written to help you become more success conscious with any goals you set. This book teaches you about health, your mind, your body, productivity techniques, time management techniques and provides links to life-changing resources that will benefit you for many years to come. Roosevelt Purification believes that success can be learned and you are fully capable of achieving extraordinary results if you sharpen your mind and develop certain success habits. 5 Pillars of Success is for those who want to do amazing things in their lifetime, and leave a legacy that will outlive the author and its readers. Grab Your Copy Today!
Download or read book Hardwiring Excellence written by Quint Studer and published by Fire Starter Publishing. This book was released on 2003 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: To make health care a better place for employees to work, physicians to practice medicine, and patirents to receive care.
Download or read book Excellence written by Esq. Gary Williams (author) and published by . This book was released on 1901 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The 3 Pillars of Elite Results written by Todd Cetnar and published by . This book was released on 2021-02-18 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Michael Stoneridge...
Download or read book Affordable Excellence written by William A. Haseltine and published by Brookings Institution Press. This book was released on 2013 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Today Singapore ranks sixth in the world in healthcare outcomes well ahead of many developed countries, including the United States. The results are all the more significant as Singapore spends less on healthcare than any other high-income country, both as measured by fraction of the Gross Domestic Product spent on health and by costs per person. Singapore achieves these results at less than one-fourth the cost of healthcare in the United States and about half that of Western European countries. Government leaders, presidents and prime ministers, finance ministers and ministers of health, policymakers in congress and parliament, public health officials responsible for healthcare systems planning, finance and operations, as well as those working on healthcare issues in universities and think-tanks should know how this system works to achieve affordable excellence."--Publisher's website.
Download or read book The 12 Pillars of Project Excellence written by Adil F. Dalal and published by CRC Press. This book was released on 2011-10-17 with total page 694 pages. Available in PDF, EPUB and Kindle. Book excerpt: Asking tough questions about the current state of project management, The 12 Pillars of Project Excellence: A Lean Approach to Improving Project Results provides groundbreaking techniques to achieve excellence in project leadership that can result in six sigma type results or failure-free projects. It unveils novel solutions and breakthrough concepts—including project culture analysis, the five powers of project leadership, the power of visualizationTM, the science of simplicityTM, dynamic risk leadership, and dynamic project failures analysis—to help you chart the most efficient path to the pinnacle of project leadership. Winner of a 2013 Axiom Business Book Award The author provides the cutting-edge methods based on decades of personal practical experience, valuable lessons learned, and authoritative insights gained from leading over 300 projects to successful conclusions. Complete with powerful tools for organizational- and self-assessment on the accompanying CD, this book will not only transform your approach to project management, but will also provide you with the tools to develop effective leaders and consistently achieve exceptional business results. Some Praise for the Book: ... a highly pragmatic guide to project management. ... lays out the way of thinking that underpins success... a book that everyone could benefit from. —Mikel J. Harry, Ph.D., co-creator of Six Sigma provides the most significant contribution for leaders to mitigate project risks, assure sustainable growth, and guarantee survival... . —Carlos Alberto Briganti, general manager of Eaton Europe and Japan, 2001-2003; vice president of Eaton South America 2004-2007 ... one of the BEST books I have ever read on project leadership. —John Salazar, CIO Department of Work Force Solutions; former CIO of Department of Taxation & Revenue, State of New Mexico ... a comprehensive guide that will assist any business leader within an organization to consistently achieve excellent business results! A ‘must buy’—get it now! —Billy Billimoria, director, customer applications, BAE Systems; program director, Lockheed Martin; project engineer, Space Shuttle and Support Equipment Design
Download or read book The Four Pillars of Greatness written by Jamaine Gaines and published by . This book was released on 2021-11-16 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are in need of a boost to unlock your new level, this book is definitely for you! And if you are the person who is already living, walking, and leading in greatness, this book will help you to scale and maintain your greatness while you lead others to do the same! Take your journey into GREATNESS through these 4 pillars of exploration to discover: Happiness, Health, Wealth, & Purpose!
Download or read book The New Pillars of Modern Teaching written by Gayle Allen and published by . This book was released on 2015-10-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Promotes a shift from traditional teaching principles of instruction, curriculum, and assessment, to "the modern pillars of curation, design, and feedback."
Download or read book The Pillars of Excellence written by John P. DeMann Ph.D. and published by Author House. This book was released on 2006-09-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: A refreshing antidote to today's hectic pace of life; a calming journey into the not so distant past. The life to which we aspire to attain, gone forever replaced by other ways. Remembrance of a life that lives in our distant memories. This chronicle of events and experiences of a sweet young boy and his journey into manhood. "The Jolly Farmers" with all the hopes and dreams of young children everywhere. A child with matchless enthusiasm for life jogs your memory of what it was like to be young and untiring, giving hope to children everywhere that life is beautiful, though sometimes sad, "Abandoned at The Train Station". A mother's fierce love for her child spans decades and into eternity.
Download or read book Driving Excellence written by Mark Aesch and published by Hachette Books. This book was released on 2011-02-01 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Driving Excellence tells the inspiring story of one man who, with no formal business training, turned an entire industry on its head. Mark Aesch proves that we really can run government like a business, and provide value to taxpayers and shareholders alike. When Aesch took over the Rochester Genesee Regional Transportation Authority in 2004, it was operating with a 27.7-million-dollar deficit, and was poised to raise fares, lay off employees, and slash service. Under Aesch's leadership, those deficits have been eradicated and replaced with multimillion-dollar surpluses; reliance on taxpayer subsidies has been reduced; demand for service has increased at rates three times the national average; and in an unprecedented move, the fare at the Authority's two largest subsidiaries were actually reduced. In Driving Excellence, Aesch shows readers how to create a culture built around selflessness rather than ego, and get employees invested in saving the company. In describing the transition from an ailing business to one that enjoys stunning success--lower fares, multi-million surpluses, and the highest ridership and customer satisfaction levels in twenty years--Aesch offers powerful principles that any organization can implement to achieve exceptional results.
Download or read book Straight A Leadership written by Quint Studer and published by Studer Group. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Alignment - Action - Accountability Today more than ever, your senior leaders must produce 'Straight' work. Quint Studer's new book is the study guide they need. Straight A Leadership, a book by Wall Street Journal bestselling author Quint Studer, can help your organization achieve the peak performance it needs to survive in the toughest environment. The book is based on Studer Group's work with hundreds of top healthcare organizations. It makes the case the vast majority of problems organizations face fall under one of the following three categories: Alignment - Think of C-suite leaders as aircraft pilots. If a pilot makes even a tiny error in setting longitude or latitude at the start of the flight, the plane can end up in the wrong city. Likewise, a small misalignment at the top echelon of a healthcare organization can spark problems that multiply as they cascade through the leadership hierarchy-causing everyone to veer off course. Action - Sometimes an organization is implementing the right action plan but it's being poorly executed. Other times, so many actions are taking place that they're working against each other, in the way that multiple medications can interfere with each other's effectiveness. Either way, the impact of each action is diminished or desired results go completely unmet. Accountability - An organization may be properly aligned and taking the right action steps, but without a good system of accountability in place, it will get only short term gains. The absence of accountability-for selecting the right talent, teaching the right tools and techniques, validating positive behaviors and evaluating overall performance-can derail long term results. Straight A Leadership offers a wealth of thoughtful, evidence-based insights on addressing the three in light of an organization's external environment. It also shows senior leaders how to evaluate their own execution in these areas and provides a tool kit that will help them get the organization moving in the right direction. It's the perfect book for any leader who wants to stay on the cutting edge in making their organization the best. -- Provided by publisher.
