Download or read book Total Quality Management in Government written by Steven Cohen and published by Jossey-Bass. This book was released on 1993-04-02 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.

Download or read book Managing Local Government Services written by Carl W. Stenberg and published by ICMA Press. This book was released on 2007 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Local Government Services, 3rd ed. is a comprehensive text on the subject of local government services relevant to local governments of all sizes. This edition is refocused and updated to include the demographic, economic, technology and cultural trends that affect the management of service delivery. New chapters discuss the shift from ¿government¿ to ¿governance,¿ alternative methods of service delivery, community development, and the five management practices that are fast becoming the standard for professional local government management.Each chapter lays out the manager¿s responsibilities in each service area, and provides effective policies, practices, and procedures. Short case examples give you a practical look at the goals, challenges, and solutions in the manager¿s world.

Download or read book Government Program Management written by Bruce T. Barkley and published by McGraw Hill Professional. This book was released on 2011-02-12 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: PROVEN STRATEGIES FOR APPLYING PROGRAM MANAGEMENT TECHNIQUES TO PUBLIC SECTOR PERFORMANCE MANAGEMENT Government Program Management examines ongoing global reforms in public-sector program design and management and explains how to deliver public-sector programs in response to these reforms. A new, generic program management model--essential for government executives, program managers, and legislative leaders--is presented. The new model addresses various dysfunctional forces, many of them global in scale, that inhibit public programs from achieving their intended benefits and outcomes. This in-depth resource discusses broad reforms that fundamentally alter government agency structure, performance reporting and budgeting, composition, and roles and functions. The book also looks at targeted reforms affecting individual programs, covering concept, planning, design, delivery, cost control, and performance reporting. Best practices from both the public and private sectors are covered in this pioneering guide. Government Program Management covers: Forces for change in government program management: impacts of the new public management theory Problems and issues in public program performance and benefits management Agency performance and program management developments in the United States Applying the industry standard for program management according to the Project Management Institute to public agencies and programs The program management office in the public sector Government workforce changes and implications for program management Public program leadership developments Global models and benchmarks for program management: new public management concepts Models for future programs Case study: a national digital health information system in the United States The special problem of networked and intergovernmental programs Recommendations for changing public program management structure, systems, and processes in the United States beginning with the president

Download or read book Organization and Management in the Embrace of Government written by Jone Pearce and published by Psychology Press. This book was released on 2001-05-01 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organization and Management in the Embrace of Government is an original exploration of how governments affect the ways people organize themselves, manage those organizations, and respond to the organizations thus created. It is a grounded theory of how governments that are weak, erratic, or hostile undermine complex organization, trust, meritocracy, commitment, and other implicit expectations about how organizations operate. Scholars, students, and all those interested in a better understanding of how governments affect our cultural expectations of one another, our organizations, and the economies based upon them will find this groundbreaking volume to be a rich resource. The author, President-Elect of the Academy of Management, distills original comparative data drawn from China, Hungary, the Czech Republic, Lithuania, and the United States to paint a coherent theory of the organizational effects of governments. The book has been written primarily to introduce organizational and governmental scholars to the ways that governments can influence organization and management. However, it also is written with an eye to readers with practical interests in international management or governments. This pioneering work will be discussed and analyzed for decades to come.

Download or read book Management Policies in Local Government Finance written by John R. Bartle and published by International City/County Management Association(ICMA). This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: At a time when the slow pace of economic recovery and continuing reductions in state and federal assistance underscore our need for strong leadership in financial management, this volume offers a deeper understanding of financial theory and practice for its own sake.

Download or read book Electronic Government Design Applications and Management written by Gr”nlund, ke and published by IGI Global. This book was released on 2001-07-01 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: While not specifically defined, Electronic Government has become a common term to describe all of the processes, administrative and democratic, that combine to constitute public sector operations. Electronic Government: Design, Applications and Management examines the changes faced by the public sector, as the use of IT significantly increases. This book, geared toward practitioners, professionals, decision makers and students strives to examine the challenges and opportunities involved in the implementation and use of IT into organizations.

Download or read book Personnel Management in Government Agencies and Nonprofit Organizations written by Dennis Dresang and published by Taylor & Francis. This book was released on 2017-06-14 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes coverage of issues relating to every level of government (federal, state, and local agencies) as well as in nonprofit organizations Examines the latest management theories (such as employee engagement and motivation) and current issues including disability and LGBT inclusivity, privatization, merit systems, and family and medical leave The discussion is rooted in public policy issues, providing students with a better understanding of the actors involved and the broader context of personnel administration The focus on the human resource issues is important to the work of all managers--not just personnel specialists Abundant pedagogical tools, including learning objectives, summaries, and discussion questions, guide student understanding and foster critical thinking Exercises and case studies throughout the book can be assigned for individual or group work, helping students apply public personnel management concepts to real world situations.

Download or read book Making Government Work written by Katherine Barrett and published by Rowman & Littlefield. This book was released on 2019-12-24 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, Barrett and Greene present evolving theories of performance management, the practices necessary for a good performance-based government, and the pitfalls that can easily be encountered along the way—andhow to avoid them. As performance management has evolved, it has encompassed many different tools and approaches including measurement, data analysis, evidence-based management, process improvement, research and evaluation. In the past, many of the efforts to improve performance in government have been fragmented, separated into silos and labeled with a variety of different names including performance-based budgeting, performance-informed management, managing for results and so on. Making Government Work: The Promises and Pitfalls of Performance-Informed Management by Katherine Barrett and Rich Greene is loaded with dozens of stories of what practitioners are currently working on—what’s working and what’s not. The benefits are ample, so are the challenges. This book describes both, along with practical steps taken by practitioners to make government work better. Readers will discover that while the authors strive to meet the documentation standards of carefully vetted academic papers, the approach they take is journalistic. Over the last year, Barrett and Greene talked to scores of state and local officials, as well as academics and other national experts to find out how performance management tools and approaches have changed, and what is coming in the near-term future. Performance management has been in a state of evolution for decades now, and so Barrett and Greene have endeavored to capture the state of the world as it is today. By detailing both the challenges and conquests of performance management in Making Government Work: The Promises and Pitfalls of Performance-Informed Management, Barrett and Greene ensure readers will find the kind of balanced information that is helpful to both academics and practitioners—and that can move the field forward.

Download or read book Cost Management and Control in Government written by Dale R. Geiger and published by Business Expert Press. This book was released on 2011-06-19 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Government organizations spend enormous amounts of money. They employ a large percentage of the work force. They have an undeniably huge impact on the national economy and wealth. Yet they are, for the most part, unmanaged. What passes for management is a combination of oversight and audit. Oversight is primarily reactive: offering negative feedback for failures and demanding additional rules and regulations to prevent reoccurrences. Audits look for "bright line" discrepancies and clear violations to those rules and regulations. Government operations are often criticized for "waste and mismanagement."Yet the current situation, unfortunately, can best be described as one of "un-management" rather than "mis-management." Government can run better. The purpose of this book is to look at how government can move from "rule driven" to "leadership driven" management. Specifically, it will document and discuss specific examples of successful cost informed decision making and cost management and control in government. It will also delineate the requirements of such success and explore the special needs of transforming the management culture of government from its well embedded past practices to a new paradigm of leadership driven management.

Download or read book Political Management written by Jennifer Lees-Marshment and published by Routledge. This book was released on 2020-06-01 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Political Management lays out the core tools to manage government, campaigns and parties. The first book to combine management concepts with politics and government, it provides core theories for what Political Planning, Political HR, Political Organising, Political Leadership and Political Reviewing involve, illustrated with high level political practitioner interviews, examples and political documents. The text presents the 4 Ds of Political Management - Deliberating, Designing, Doing and Dancing - to convey that Political Management is more of a dance than a march. Even presidents and prime ministers do not have enough formal authority to control the myriad of practitioners, players, processes and policies involved in 21st century governance. In this book, the author demonstrates why political practitioners in campaign teams, parties, government departments and political offices need political management tools to utilise the resources they have available and overcome multiple obstacles that practical politics presents. By offering a clear sense of what political management involves and providing the theoretical frameworks to be used in empirical research, this book will stimulate significant future study. It will be invaluable to practitioners, scholars and students in politics, government, policy, leadership, management, public administration, and political management.

Download or read book Creating Public Value written by Mark H. Moore and published by Harvard University Press. This book was released on 1997-03-25 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: A seminal figure in the field of public management, Mark H. Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard’s Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate? Moore’s answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore’s cases, we witness dilemmas faced by a cross-section of public managers: William Ruckelshaus and the Environmental Protection Agency; Jerome Miller and the Department of Youth Services; Miles Mahoney and the Park Plaza Redevelopment Project; David Sencer and the swine flu scare; Lee Brown and the Houston Police Department; Harry Spence and the Boston Housing Authority. Their work, together with Moore’s analysis, reveals how public managers can achieve their true goal of producing public value.

Download or read book The State and Local Government Performance Management Sourcebook written by Anne Spray Kinney and published by . This book was released on 2010-06-01 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Strategic GIS Planning and Management in Local Government written by David A. Holdstock and published by CRC Press. This book was released on 2016-10-03 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: This "how-to" book on planning and managing GIS within local government describes and details the key components of a successful enterprise, sustainable and enduring GIS. It describes the strategic planning process an organization must undertake prior to GIS implementation. The heart of the book is the formula for success that offers a systematic methodology for examining and benchmarking a GIS initiative and the practical and repeatable strategy for success. There are many obstacles to successful GIS implementation, and unfortunately, the local government landscape is riddled with false starts, poorly planned implementations, and glorified mapping systems. This book documents the reason for failure and possible remedies to overcome the challenges to implementation. It discusses pathways to change, ways of improving organizational effectiveness and efficiency, and lays out the organizational approaches, management processes, and leadership actions that are required for GIS to become an indispensable part of an organization. This book is about aiming high, so you can consistently hit your mark by formulating goals and objectives that will tremendously influence the success of a GIS initiative. It details the factors crucial for building an enterprise GIS vision statement that includes governance, data and databases, procedures and workflow, GIS software, GIS training and education, and infrastructure, and how to develop performance measures related to the stated objectives of an organization. The book combines theory with real-world experience to offer guidance on the process of managing GIS implementation. Through key components, this book introduces a new way to think about GIS technology.?

Download or read book Handbook of Human Resources Management in Government written by Stephen E. Condrey and published by John Wiley & Sons. This book was released on 2005-04-18 with total page 842 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this thoroughly updated edition of a classic reference, Stephen E. Condrey brings together leading experts in public administration and HR management to detail how you can: Move beyond your often limited problem-solving role as an HR manager and demonstrate how you can play a more strategic role in your organization. Deal with crucial issues such as diversity, EEO regulations and other legal issues, compensation, sexual harassment, and performance appraisal. Expand your ability to maximize productivity, efficiency, and employee satisfaction. Develop budgets, use volunteers, and employ consultants. Also included with purchase is a free supplemental on-line Instructor's Manual. Order your copy now!

Download or read book Local Government Management written by Douglas J. Watson and published by Routledge. This book was released on 2016-04-15 with total page 554 pages. Available in PDF, EPUB and Kindle. Book excerpt: Some of the very best writings on issues involving local government can be found in journals published by the American Society for Public Administration or journals with which ASPA is associated. This volume includes thirty of the most outstanding articles that have been published over the past sixty years in these journals. Local Government Management is an ideal supplement for any course in local management and administration, whether the audience is students or practicing professionals.

Download or read book Human Resource Management in Local Government written by James Ansel Buford and published by Cengage Learning. This book was released on 2002 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book represents a unique approach to human resource management that addresses two important needs. First, the book answers the need for a practical guide for local government HR management. The authors detail applications and techniques required in this working environment. Second, the book answers the need for an instructional text that accurately presents the local government HR manager's role and everyday activities.

Download or read book Government Budgeting and Financial Management in Practice written by Gerald J. Miller and published by CRC Press. This book was released on 2011-09-28 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: The right turn in U. S. politics has increased conflict over both ends and means in government budgeting and financial management. Overlapping and competing views of the way the world works drive finance officials’ practice. Taking a new look at public financial management that acknowledges the multiple, competing realities, Government Budgeting and Financial Management in Practice: Logics to Make Sense of Ambiguity examines transaction cost economics and other small government, managed-by-the-market techniques as the latest reincarnation of public budgeting and financial management orthodoxy. Gerald J. Miller reviews new research on the continuing validity of the political dimension of government finance decisions and the multiple, intensely argued constructions of reality the finance official must make sense of. Miller discusses major advances in interpretive approaches to budgeting and finance and how they dominate writing in the broader field of public administration. He also examines the effects of the explosion of information systems, new budget techniques, nonconventional ways of spending, and new technologies. The book uses a question as the motivating force to understand some facets of today’s government budgeting, finance, and financial management: where do the critical assumptions come from to drive financial management? Miller takes the history of reform, developments in the field and the logics finance officials say they use as sources for these assumptions and examines what they reveal about constructions of the government finance world. Exploring new avenues of financial management thinking, the book discusses ambiguity and interpretations that move the unclear preferences, ends, and goals toward consensus. The author identifies an alternative approach to research that explains important facets of financial management. This approach is drawn directly from practice, events and problems in public organizations and from the creedal bent of many political actors in competition.