Download or read book The Kindness Revolution written by Ed Horrell and published by Amacom Books. This book was released on 2006 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Re-energize your company's customer service--and inspire greater customer loyalty--using the power of kindness. Despite what some may think, the war against bad customer service will not be won on the front lines by changing specific techniques and processes at the customer contact level. Rather, it's a culture of kindness and consideration--up and down the entire organization--that fundamentally changes employee attitudes toward customers. It's what makes the difference between a short-term relationship and long-term customer loyalty. Based on extensive research and featuring real-life examples from companies known for their outstanding customer service such as L.L. Bean, FedEx, and Chick-fil-A, The Kindness Revolution examines how eliminating indifference in the workplace from the top down helps fuel unbelievably positive customer interactions. The book shows readers what "kind" companies have in common--a widespread culture of dignity, respect, courtesy, and kindness--and how to replicate it at their own organization. Inspiring and practical, The Kindness Revolution shows readers how to take the critical step toward truly outstanding--and self-perpetuating--customer service.

Download or read book The Kindness Revolution written by Hugh Mackay and published by Allen & Unwin. This book was released on 2021-05-04 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Generous, erudite, optimistic and candid...Hugh Mackay encourages us to find the best in ourselves and in our society in both good and troubled times. Revolutions never start at the top. If we dare to dream of a more loving country - kinder, more compassionate, more cooperative, more respectful, more inclusive, more egalitarian, more harmonious, less cynical - there's only one way to start turning that dream into a reality: each of us must live as if this is already that country. Following the ravages of 2020's bushfires and pandemic on our mental and emotional health and on the economy, Hugh Mackay reflects on the challenges we faced during that year of upheaval and the questions many of us have asked. What really matters to me? Am I living the kind of life I want? What sort of society do I want us to become? Urging us not to let those questions go, and pointing to our inspiring displays of kindness and consideration, our personal sacrifices for the common good and our heightened appreciation of the value of local neighbourhoods and communities, he asks in turn: 'Could we become renowned as a loving country, rather than simply a "lucky" one?' Absorbing, wise and inspiring, The Kindness Revolution is a distillation of Hugh Mackay's life's work. Written for our times, this truly remarkable book shows how crises and catastrophes often turn out to be the making of us.

Download or read book The Kindness Cure written by Tara Cousineau and published by New Harbinger Publications. This book was released on 2018-02-02 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: It’s time for a kindness revolution. In The Kindness Cure, psychologist Tara Cousineau draws on cutting-edge research in psychology and neuroscience to show how simple practices of kindness—for ourselves, for others, and for our world—can dissolve our feelings of fear and indifference, and open us up to a life of profound happiness. Compassion for ourselves and others is our birthright as humans—hardwired into our DNA and essential to our happiness. But in our fast-paced, technical savvy and hyper competitive world, it may come as no surprise that rates of narcissism have risen, while empathy levels have declined. We now find ourselves in a “cool to be cruel” culture where it’s easy to feel disillusioned and dejected in our hearts, homes, and communities. So, how can we reverse this malady of meanness and make kindness and compassion an imperative? The Kindness Cure draws on the latest social and scientific research to reveal how the seemingly “soft skills” of kindness, cooperation, and generosity are fundamental to our survival as a species. In fact, it’s our prosocial abilities that put us at the head of the line. Blended with moving case studies and clinical anecdotes, Cousineau offers practical ways to rekindle kindness from the inside out. We are wired to care. The very existence of our human species evolved because of an intricate physiology built for empathy, compassion, and cooperation. Yet we have an epidemic of loneliness, indifference, and cruelty, and we see these destructive trends on a daily basis in our families, schools, neighborhoods, and workplaces. This important book teaches effective skills in compassion, mindfulness, and social and emotional learning, and reveals successful social policy initiatives in empathy taking place that inform everything from family life to education to the workplace. Kindness has the exponential power to renew relationships and transform how we think, feel, and behave in the world. Will you be a part of the revolution?

Download or read book Why We Revolt written by Victor Montori and published by Rosetta Books. This book was released on 2020-09-29 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Mayo Clinic physician and founder of The Patient Revolution offers a “thoroughly convincing. . . call to action for medical industry reform” (Kirkus). Winner of the 2018 PenCraft Award for Literary Excellence, Why We Revolt exposes the corruption and negligence that are endemic in America’s healthcare system—and offers a blueprint for revolutionizing patient care across the country. Through a series of essays and first-hand accounts, Dr. Victor M. Montori demonstrates how the system has been increasingly exploited and industrialized, putting profit before patients. As costs soar, the United States continues to fall behind other countries on patient outcomes. Offering concrete, direct actions we can take to bring positive change to the healthcare system, Why We Revolt is an inspiring call-to-action for physicians, policymakers, and patients alike. Dr. Montori shows how we can work together to create a system that offers tailored healthcare in a kind and careful way. All proceeds from Why We Revolt go directly to Patient Revolution, a non-profit organization founded by Dr. Montori that empowers patients, caregivers, community advocates, and clinicians to rebuild our healthcare system.

Download or read book Kindness Boomerang written by Orly Wahba and published by Macmillan. This book was released on 2017-01-03 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first book by the creator of the Kindness Boomerang video (more than 20,000,000 views on YouTube) shows readers how to make kindness something they can practice every day.

Download or read book A Revolution in Kindness written by Anita Roddick and published by ARP Press. This book was released on 2003 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Roddick, author, Body Shop founder and campaigner for social justice, brings together a wide variety of voices speaking on the subject of kindness. Entertainers, philosophers, political prisoners, writers, fashion designers, and rock n' rollers are all represented, along with poignant thoughts from the invisible, homeless, and disenfranchised.

Download or read book The Kindness Challenge written by Shaunti Feldhahn and published by WaterBrook. This book was released on 2016-12-20 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have we ever needed kindness more? Learn which ways of acting, speaking, and thinking will improve your relationships and make the greatest difference for your life. “This book has the potential to change the emotional climate of our culture.”—Gary Chapman, New York Times bestselling author of The Five Love Languages Think of your toughest relationship. Think of a relationship that is good but could be great. Think of a group of people that drives you nuts. You want to show more kindness and generosity, but sometimes you’re just tired, stretched, and frustrated. Besides, would small actions make that big a difference? Yes! After years of extensive research, Shaunti Feldhahn has concluded that kindness is a superpower. It can change any relationship, make your life easier and better, and transform our culture. But how does it work? And how can you show kindness when you don’t feel like it? In The Kindness Challenge, Shaunti explores . . . • Three simple acts that make all the difference in any relationship (with a spouse, child, co-worker, brother-in-law . . .) • Whether kindness is ever the wrong approach • The seven ways you may be unkind and never realize it • Eight types of kindness—and which might be the best fit for you • Ten sneaky obstacles that get in the way of giving praise • Practical ways to persevere when kindness is tough • How kindness in marriage leads to benefits in the bedroom (yes, really!) • Why your acts of kindness today can help transform the world With self-assessments, day-to-day tips, a 30-day challenge, and specific kindness ideas, The Kindness Challenge can make your toughest relationships better and your good relationships great—starting today.

Download or read book The Trust Revolution written by M.Todd Henderson and published by Cambridge University Press. This book was released on 2019-08-15 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Traces the history of innovation and trust, demonstrating how the Internet offers new ways to rehabilitate and strengthen trust.

Download or read book Nicaragua written by Philip Zwerling and published by Lawrence Hill Books. This book was released on 1985 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Ready for Revolution written by Stokely Carmichael and published by Simon and Schuster. This book was released on 2003 with total page 862 pages. Available in PDF, EPUB and Kindle. Book excerpt: The long-anticipated, riveting autobiography of the late Stokely Carmichael chronicles the legendary civil rights leader's work as the charismatic patriarch of Black Power, Pan-African activist, and social revolutionary - a major milestone in African-American autobiography. Populated with an international cast of luminaries, including James Baldwin, Fannie Lou Hamer, Miriam Makeba, Shirley Graham Du Bois, Toni Morrison, Martin Luther King, Jr., Malcolm X, Ho Chi Minh and Fidel Castro, this book captures the cultural upheavals that define the modern world.

Download or read book The Right Kind of Revolution written by Michael E. Latham and published by Cornell University Press. This book was released on 2011 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: A critical history of modernization theory in American foreign policy.

Download or read book Acts of Kindness written by Meladee McCarty and published by HCI. This book was released on 1996-10-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you're concerned about the lack of caring in today's society, here's your chance to support the Kindness Revolution .In this delightful book, you'll find ideas to help make a gentle difference. It presents just about everything you'll need to know to perform intentional acts of kindness for your family, friends, coworkers, schoolmates, strangers, people in need--even the environment! You'll begin with basic ground rules to help you make sure that you're not violating anyone's boundaries and that your acts of kindness will have the desired effect. Following are more than 100 uplifting ideas that will help you--and others--experience joy and a sense of connection. You'll never run out of ways to spread sunshine with this marvelous compendium of kind and thoughtful things to do.

Download or read book Soul Revolution written by John Burke and published by Zondervan. This book was released on 2008-10-21 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: You've heard it all before. The promises for a better life get tiresome after awhile, because you know they don't deliver. However, they do touch on a profound and inescapable truth. You were created to live your life out of a rewarding, richly textured relationship with God and others--and deep down, you long to experience that kind of life. But how? Are you willing to devote sixty days to finding out? Soul Revolution may be one of the most important books you'll ever read. In it, author and pastor John Burke guides you on a journey of experiential discovery. Called the "60-60 Experiment," it has already made a profound impact on thousands who have discovered what it means to actually "do life" with God.

Download or read book Revolution written by Russell Brand and published by Ballantine Books. This book was released on 2014-10-14 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: NATIONAL BESTSELLER We all know the system isn’t working. Our governments are corrupt and the opposing parties pointlessly similar. Our culture is filled with vacuity and pap, and we are told there’s nothing we can do: “It’s just the way things are.” In this book, Russell Brand hilariously lacerates the straw men and paper tigers of our conformist times and presents, with the help of experts as diverse as Thomas Piketty and George Orwell, a vision for a fairer, sexier society that’s fun and inclusive. You have been lied to, told there’s no alternative, no choice, and that you don’t deserve any better. Brand destroys this illusory facade as amusingly and deftly as he annihilates Morning Joe anchors, Fox News fascists, and BBC stalwarts. This book makes revolution not only possible but inevitable and fun.

Download or read book The Holistic Revolution written by Lillian Grant and published by Random House Value Publishing. This book was released on 1979 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Causes of the Revolution written by Jill K. Mulhall and published by Teacher Created Materials. This book was released on 2004-12-14 with total page 15 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover what caused the American Revolution in this stimulating nonfiction book. With its easy-to-read text and vivid images, readers are sure to be engaged as they learn about problems colonists faced, including the Stamp Act, the Townshend Act, and Intolerable Acts. The fascinating facts and intriguing sidebars further explore the reasoning behind such documents as the First Continental Congress, Declaration of Rights and Grievances, Thomas Paine's Common Sense, and the Declaration of Independence. To aid in better understanding of the content and vocabulary, a useful table of contents and glossary are provided.

Download or read book Mistress of the Revolution written by Catherine Delors and published by Penguin. This book was released on 2008 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: Forced to marry an elderly baron instead of a man she loves, impoverished noblewoman Gabrielle de Montserrat is condemned to death at the height of the French Revolution and finds her life placed in the hands of her former lover.