Download or read book The Frontline Guide to Communicating with Employees written by Woodrow H. Sears and published by Human Resource Development. This book was released on 2007 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a useful guide to communicating with employees, co-workers and bosses ¿ packed with advice for improving the way you communicate throughout your professional and personal activities. If you really want to become a good communicator, you can do it ¿ with this guide. And the payoff will be immediate and obvious. Written for new managers but full of insight for veterans as well, this book focuses on the communication abilities, skills and practices commonly associated with highly effective leaders. You¿ll learn good managers must go beyond simply ordering people around. They must make the effort to listen to employees and empower them with their words. And that¿s the most basic of all communication skills you¿ll be reminded of throughout this book ¿ paying attention to your people.

Download or read book The Front Line Leader written by Chris Van Gorder and published by John Wiley & Sons. This book was released on 2014-10-20 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Real leadership that leads to high engagement, higher performance, and a culture of accountability As president and CEO of Scripps Health, one of America's most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. While hospitals and health systems nationwide have laid people off or are closing their doors, Scripps is financially healthy, has added thousands of employees (even with a no-layoff philosophy), and has developed a reputation as a top employer. What are the secrets to this remarkable story? In The Front-Line Leader, Chris Van Gorder candidly shares his own incredible story, from police officer to CEO, and the leadership philosophy that drives all of his decisions and actions: people come first. Van Gorder began his unlikely career as a California police officer, which deeply instilled in him a sense of social responsibility, honesty, and public service. After being injured on the job and taking an early retirement, Van Gorder had to reinvent himself, taking a job as a hospital security director, a job that would change his life. Through hard work and determination, he rose to executive ranks, eventually becoming CEO of Scripps. But he never forgot his own roots and powerful work ethic, or the time when he was a security officer and a CEO would not make eye contact with him. Van Gorder leads from the front lines, making it a priority to know his employees and customers at every level. His values learned on the force—protecting the community, educating citizens, developing caring relationships, and ultimately doing the right thing—shape his approach to business. As much as companies talk about accountability, managers seldom understand what practical steps to take to achieve an ethic of service that makes accountability meaningful. The Front-Line Leader outlines specific tactics and steps anyone can use starting today to take responsibility, inspire others, and achieve breakout results for their organizations. Van Gorder reveals how a no-layoff philosophy led to higher accountability, how his own attention to seemingly minor details spurred larger change, and how his own high standards for himself and his team improved morale and productivity. From general strategy to the tiny, everyday steps leaders can take to create the kind of culture and accountability that translates into major competitive advantage, The Front-Line Leader charts a path to better leadership and a more engaged, higher-performing organization.

Download or read book The Rise of the Frontline Workers written by Cristian Grossmann and published by . This book was released on 2020-12-22 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2.7 billion of the world's workforce are frontline workers - this book explains how business leaders can transform their organization by making frontline workers more effective, efficient, motivated, and happier in their work."An essential business book for senior management in retail, manufacturing, construction, hospitality, or indeed any industry that employs large numbers of frontline workers." Given that 80% of the world's workforce is employed on the frontline, why have organizations not invested in the mobile tools that will make those workers more effective, efficient, motivated, and happier in their work? Desk-based workers have been provided with such tools, why not their frontline counterparts?These are the questions that Cristian Grossmann addresses in his new book, The Rise of the Frontline Workers, in which he outlines why it is so important for businesses to digitalize their frontline workforce and explains how organizations should best approach doing so.Cristian is a tech entrepreneur whose company Beekeeper has raised more than $80M in funding and supplies its employee communications app to some of the world's biggest and best-known organizations, including London Heathrow Airport, Domino's Pizza, and Hilton Hotels. Cristian, a former frontline worker himself, has an extensive understanding of what technology is required to make the frontline workforce more effective and describes why frontline workers need tools and solutions that are designed specifically for them, not a patched-up version of something that works for desk-based workers.The Rise of the Frontline Workers explores how frontline workers are essential to the smooth running of society. The events of 2020 and the Covid-19 pandemic have proved that beyond any doubt. Yet for many employers, frontline workers and their needs are overlooked, time and time again. During the various lockdowns of 2020, frontline workers rarely had the option of working from home and continued to work on the frontline, often at personal risk to themselves due to a lack of PPE.This ignoring of frontline worker needs is not new and dates back centuries. But things are changing. Covid-19 has accelerated trends that had been building for years. People were already using smartphones in massive numbers and reaching frontline workers via their smartphones has become a mission-critical objective for many organizations. The on-going rise of mobile technology and changing perceptions of how frontline workers are valued have combined to create a perfect storm in which the needs of the frontline workforce are finally being addressed. Providing frontline workers with the tools to communicate with, to give them access to the information that will keep them safe at work, and to ensure they feel valued has become one of the biggest priorities for businesses now.By the end of The Rise of the Frontline Workesr, you will have gained a greater understanding of the perfect storm that has gathered to make digitalization of frontline workers so important, learn from companies that have already done so, and be ready to start your own frontline worker digitalization projects. Organizations that take the needs of 80% of their workforce seriously by providing them with the right digital tools for the job will survive and indeed thrive in the future. Those that continue to ignore the needs of the frontline workforce will head in the opposite direction. This book makes it clear why you should choose the former option.

Download or read book The Guide for Frontline Supervisors And Their Bosses written by Tim Hewitt and published by AuthorHouse. This book was released on 2011-07-20 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: A concise working summary of principles for those who manage people, particularly new front line supervisors and their bosses. Can be used as a basis for supervisory and leadership training in any type of organization. Based on practical knowledge and lessons learned from over 80 years of combined, successful business experiences.

Download or read book THE EXECUTIVE GUIDE TO BUSINESS COMMUNICATION written by Moin Qazi and published by Notion Press. This book was released on 2019-07-17 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book demonstrates how your choice of language can influence your reader.The book keeps speed with the latest developments in the field of communication and draws on practices used at reputed business schools like Wharton, Kellogg and Harvard. It equips managers with skills to navigate the varying needs, demands and challenges of their audience with courtesy, strength, consideration and confidence. Apart from its academic grounding, which includes explanations of theoretical bases of various concepts, the book draws liberally on practical examples that have been culled from actual successful organisational practices. It gives you writing secrets used by the world's best business leaders that you too can use to great effect in your own business writing.

Download or read book The IABC Handbook of Organizational Communication written by Tamara Gillis and published by John Wiley & Sons. This book was released on 2011-03-21 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IABC Handbook of Organizational Communication THIS NEW EDITION of The IABC Handbook of Organizational Communication contains a comprehensive collection of practical knowledge about successful corporate communication and its effect on an organization as a whole. Thoroughly revised and updated to meet the realities of today’s organizational environment, the second edition of The IABC Handbook of Organizational Communication includes fresh case studies and original chapters. This vital resource contains information that is relevant to communicators in any organization, from global conglomerates to small businesses, public companies to private firms, and for-profits to nonprofits. The expert contributors cover a wealth of relevant topics, including how to excel at executive communication and executive coaching, an in-depth examination of communication counsel, a review of communication and ethics as a whole, a review of corporate social responsibility and sustainability issues, and how to prepare for communication during a crisis. The book also contains information on current issues and trends such as the effects of the recent recession and new technologies that affect strategic communication management. A review of internal and employee communication issues, the growing need for international and multicultural communication, and strategies for combining traditional and social media are explored in detail. Whether you are a professional communicator or a corporate executive without a background in the communication discipline, you will gain new insight into traditional and emerging issues in organizational communication and learn what it takes to reach stakeholders both inside and outside the organization.

Download or read book Guide to Training and Development Services written by and published by . This book was released on with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Plant your Feet Firmly in Mid Air Guidance Through Turbulent Change written by Dr. Janet Lapp and published by DEMETER PRESS. This book was released on 2015-03-10 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: A vintage but common-sense leadership book on how to manage change and overcome resistance with strategies that work. Used by Ritz Carlton Hotels and American Express Financial Services in their change efforts. Although written several years ago, it’s guidelines are current and highly usable.

Download or read book Successful Employee Communications written by Sue Dewhurst and published by Kogan Page Publishers. This book was released on 2022-04-03 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communicating effectively is crucial to improving employee engagement, organizational culture, and performance. Learn how to focus your time and resources to make the most positive difference to your organization and its people. Successful Employee Communications explores how to help organizations work with purpose, be better listeners and connect with employees who have higher expectations and new ways of working. Easy-to-follow frameworks and checklists will help you conduct an internal communication audit, develop and measure a communication plan, work with difficult news and behaviour change, and support leaders to be more effective communicators. Written by leading PR and internal communications experts and packed with new case studies and updated content, this second edition of Successful Employee Communications blends theory and practice, sharing insights and lessons from global organizations including AB InBev, Cambridge University, Reckitt and the Organisation for Economic Co-operation and Development (OECD). It is essential reading for anyone responsible for internal communication, employee engagement, organizational culture or employee experience in the new world of work.

Download or read book Connections written by and published by . This book was released on 1997 with total page 6 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Exploring Internal Communication written by Mr Kevin Ruck and published by Ashgate Publishing, Ltd.. This book was released on 2015-03-28 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: This third edition of Exploring Internal Communication includes new chapters on the history of internal communication, the evolution of employee engagement, the current state of practice, change communication, storytelling, research and measurement, an internal communication measurement dashboard, intranet management, and internal social media. It argues that internal communication practice is about keeping employees informed and at the same time giving them a voice that is treated seriously. The book is both a companion for internal communication courses and an exploration of key concepts for a strategic approach to practice that underpins employee engagement.

Download or read book Engaging Employees through Strategic Communication written by Mark Dollins and published by Routledge. This book was released on 2021-10-01 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engaging Employees through Strategic Communication provides a detailed overview of employee communication and its evolution as a tool to drive employee engagement and successful change management. Approaching the subject with the philosophy that internal audiences are essential to the success of any strategic communication plan and business strategy—particularly as they relate to driving change—Mark Dollins and Jon Stemmle give readers a working knowledge of employee communication strategies, skills, and tactics in ways that prepare students for careers in this rapidly expanding field. Providing the tools necessary to evaluate the impact of successful employee communication campaigns, they put theory and cutting-edge research into action with practical examples and case studies sourced from award-winning entries judged as best-in-class by the International Association of Business Communicators (IABC), the Public Relations Society of America (PRSA), PRWeek, and PRNews. The book is ideal for undergraduate and graduate students in internal, corporate, or employee communication courses and will be a useful reference for practitioners who want to understand how to carry out effective employee communication engagement and change-management campaigns. Please visit www.engage-employees.com to learn more about the book and its applications.

Download or read book Communicating Change Winning Employee Support for New Business Goals written by T. J. Larkin and published by McGraw Hill Professional. This book was released on 1994-01-22 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers prescriptions for effecting successful change centered around three guiding principles: conveying the message through supervisors; communicating face-to-face; and, making the changes relevant to each work area

Download or read book Implementation guide for vaccination of health workers written by World Health Organization and published by World Health Organization. This book was released on 2022-06-30 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: This implementation guidance summarizes the latest recommendations and programmatic considerations for the vaccination of health workers. It is useful for countries that do not yet have policies and programmes in place, as well as for those seeking to expand or improve their existing health worker vaccination activities. This guide outlines key considerations for developing a policy framework for health worker vaccination; the importance of integrating health worker vaccination into existing national OHS policies and programmes as well as into the management practices of health facilities; and how health worker vaccination strategies and practices can be implemented, communicated, delivered and monitored. It is intended for policy decision-makers in Ministries of Health (MOHs) and ministries of employment and labour, immunization managers and managers of health facilities, professional associations of various groups of health workers, and organizations of workers and employers in the health sector.

Download or read book Guide to the Presidency and the Executive Branch written by Michael Nelson and published by CQ Press. This book was released on 2012-08-13 with total page 2168 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive two-volume guide is the definitive source for researchers seeking an understanding of those who have occupied the White House and on the institution of the U.S. presidency. Readers turn Guide to the Presidency and the Executive Branch for its wealth of facts and analytical chapters that explain the structure, powers, and operations of the office and the president’s relationship with Congress and the Supreme Court. The fifth edition of this acclaimed reference completes coverage of the George W. Bush presidency, the 2008 election, and the first 3 years of the presidency of Barack Obama. This includes coverage of their handling of the economic crisis, wars abroad, and Obama’s healthcare initiatives. The work is divided into eight distinct subject areas covering every aspect of the U.S. presidency, and all chapters in each subject area have been revised and updated: Origins and Development of the Presidency, including constitutional beginnings, history of the presidency and vice presidency, and presidential ratings Selection and Removal of the President, including the electoral process, a chronology of presidential elections, removal of the president and vice president, and succession Powers of the Presidency, including the unilateral powers of the presidency and those as chief of state, chief administrator, legislative leader, commander in chief, and chief economist The President, the Public, and the Parties, including presidential appearances, the president and political parties, the president and the news media, the presidency and pop culture, public support and opinion, and the president and interest groups The Presidency and the Executive Branch, including the White House Office, the Office of the Vice President, supporting organizations, the cabinet and executive departments, presidential commissions, and executive branch housing, pay, and perquisites Chief Executive and Federal Government, including the president and Congress, the president and the Supreme Court, and the president and the bureaucracy Presidents, their Families, and Life in the White House and Beyond, including the daily life of the president, the first lady, the first family, friends of presidents, and life after the presidency Biographies of the Presidents, Vice Presidents, First Ladies This new volume also features more than 200 textboxes, tables, and figures. Major revisions cover the supporting White House organizations and the president’s role as chief economist. Additional reference materials include explanatory headnotes, as well as hundreds of photographs with detailed captions.

Download or read book Exploring Internal Communication written by Kevin Ruck and published by Routledge. This book was released on 2019-12-06 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring Internal Communication has long been the go-to publication for internal communication, public relations and human resources practitioners who want their practice to be grounded in research and guided by evidence-based advice. The new fourth edition has been comprehensively updated throughout to reflect the latest thinking in internal communication. Notably, the use of social media within organisations is explored in depth in recognition of the increasing integration of digital platforms. A greater understanding of the different communication roles played by line managers and senior managers is emerging, and this is reviewed to help managers understand what is expected of them and how to succeed as they communicate with employees. And the demands of channel management are becoming increasingly complex; this edition helps practitioners negotiate this challenge. Enriched with models, tips and case studies, this book is an indispensable tool for both students and practitioners alike.

Download or read book Internal Communication and Employee Engagement written by Nance McCown and published by Taylor & Francis. This book was released on 2023-04-25 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to explore the connection between internal communication and employee engagement in both educational and business settings. Through the collection of chapters contributed by leading public relations, communication, and management scholars as well as seasoned practitioners, readers will gain new insights into current issues in internal communication and employee engagement through a series of real-world case studies analyzing current issues and offering best practices in internal communication and employee engagement in specific industry and organization settings. Learning outcomes and discussion questions for both classroom use and business strategizing round out each chapter, providing a springboard to further inquiry, research, and initiative development in these intricately intertwined areas so crucial to employee satisfaction and organizational success. This makes Internal Communications and Employee Engagement an ideal resource for the intended audience of scholars, students, internal communication managers, and organizational leaders