Download or read book The Front Line Guide to Creating a Winning Management Style written by Woodrow H. Sears and published by Human Resource Development. This book was released on 2007 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: You need ¿ and want ¿ to change your management style. So, how do you get started? With Front Line Guide to Creating a Winning Management Style ¿ it puts the power to become the kind of exemplary leader you want to be in your hands. This book will reassure you that creating a winning management style is well within your capability. It presents the concept of ¿management style¿ as a set of attributes you can identify, observe and replicate. You¿ll learn how to blend your personal beliefs and values with social behaviors modified by what you know in your gut is the right thing to do. In 13 chapters, the book describes how you can change your current set of patterned behaviors so you can become not less predictable, but more consistent.
Download or read book The Front Line Guide to Mastering the Manager s Job written by Woodrow H. Sears and published by Human Resource Development. This book was released on 2007 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you really understand what management is ¿ and what managers are supposed to do ¿ in today¿s increasingly complex business environment? You will after you read this book. It offers clear advice on the roles and responsibilities managers now must juggle simultaneously and distills it into wisdom any manager can apply independently at any time.
Download or read book The Front Line Leader written by Chris Van Gorder and published by John Wiley & Sons. This book was released on 2014-10-20 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Real leadership that leads to high engagement, higher performance, and a culture of accountability As president and CEO of Scripps Health, one of America's most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. While hospitals and health systems nationwide have laid people off or are closing their doors, Scripps is financially healthy, has added thousands of employees (even with a no-layoff philosophy), and has developed a reputation as a top employer. What are the secrets to this remarkable story? In The Front-Line Leader, Chris Van Gorder candidly shares his own incredible story, from police officer to CEO, and the leadership philosophy that drives all of his decisions and actions: people come first. Van Gorder began his unlikely career as a California police officer, which deeply instilled in him a sense of social responsibility, honesty, and public service. After being injured on the job and taking an early retirement, Van Gorder had to reinvent himself, taking a job as a hospital security director, a job that would change his life. Through hard work and determination, he rose to executive ranks, eventually becoming CEO of Scripps. But he never forgot his own roots and powerful work ethic, or the time when he was a security officer and a CEO would not make eye contact with him. Van Gorder leads from the front lines, making it a priority to know his employees and customers at every level. His values learned on the force—protecting the community, educating citizens, developing caring relationships, and ultimately doing the right thing—shape his approach to business. As much as companies talk about accountability, managers seldom understand what practical steps to take to achieve an ethic of service that makes accountability meaningful. The Front-Line Leader outlines specific tactics and steps anyone can use starting today to take responsibility, inspire others, and achieve breakout results for their organizations. Van Gorder reveals how a no-layoff philosophy led to higher accountability, how his own attention to seemingly minor details spurred larger change, and how his own high standards for himself and his team improved morale and productivity. From general strategy to the tiny, everyday steps leaders can take to create the kind of culture and accountability that translates into major competitive advantage, The Front-Line Leader charts a path to better leadership and a more engaged, higher-performing organization.
Download or read book Space Enterprise written by Phillip Harris and published by Springer Science & Business Media. This book was released on 2009-12-29 with total page 660 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Space Enterprise - Living and Working Offworld, Dr Philip Harris provides the vision and rationale as to why humanity is leaving its cradle, Earth, to use space resources, as well as pursuing lunar industrialization and establishing offworld settlements. As a management/space psychologist, Dr. Harris presents a behavioral science perspective on space exploration and enterprise. In this his 45th book, Phil has completely revised and updated the two previous editions of this classic, placing new emphasis on the need for more synergy and participation by the private sector. He not only provides a critical review of what is happening in the global space community, but offers specific strategies for lunar economic development. The author analyzes the human factors in contemporary and future space developments, especially relative to the deployment of people aloft. This user-friendly volume offers numerous photographs, diagrams, exhibits, and case studies.
Download or read book Developing High Performance Leaders written by Philip Robert Harris and published by Routledge. This book was released on 2013-05-07 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every leader has human resource management and development responsibilities. Using a behavioural science perspective, Developing High Performance Leaders will enable leaders throughout the various business sectors to increase the yield on their organization's human capital and help their team members achieve their goals. In this instructive book, Philip Harris centres his teaching around five key aspects of the leadership process: human behaviour and performance communications cultural influences organizational relations change management A selection of strategies to take forward into practice are offered to the reader and the text is organized with a view to the leader sharing the learning obtained from this volume. For personal or group growth, each chapter is framed in terms of four "I’s": Introduction, Input, Interaction and Instrumentation, to provide an ideal framework for any adult education endeavour. Developing High Performance Leaders is for all human resource development professionals, supervisors, managers and executives concerned with the career development of themselves and their team.
Download or read book The Frontline Guide to Communicating with Employees written by Woodrow H. Sears and published by Human Resource Development. This book was released on 2007 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a useful guide to communicating with employees, co-workers and bosses ¿ packed with advice for improving the way you communicate throughout your professional and personal activities. If you really want to become a good communicator, you can do it ¿ with this guide. And the payoff will be immediate and obvious. Written for new managers but full of insight for veterans as well, this book focuses on the communication abilities, skills and practices commonly associated with highly effective leaders. You¿ll learn good managers must go beyond simply ordering people around. They must make the effort to listen to employees and empower them with their words. And that¿s the most basic of all communication skills you¿ll be reminded of throughout this book ¿ paying attention to your people.
Download or read book The IT Manager s Survival Guide written by Rob Aalders and published by John Wiley & Sons. This book was released on 2003-03-28 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accessible, refreshingly candid, but above all helpful, this pragmatic guide addresses a real need by dealing with the problems that face the new IT manager. By providing a number of practical recommendations and approaches including how to make the transition from technical professional to manager and dealing with people, to giving advice and guidance on organization structure, architecture and planning approaches, this book covers a whole raft of issues essential to managing an IT unit. If you have chosen to move from the safe haven of technology to the unpredictable world of management, this book could make the difference between success and failure. "The IT Manager's Survival Guide is well named. Aimed at the techie becoming an IT Manager it covers the many alligators of IT management - from legacy systems to managing vendors - in easy chunks with checklists. It also provides the new manager with help to get ahead of the game by including articles from experts on what is wrong with IT management and a set of short reviews of management theorists from Strassman to Mayo. I recommend this book for those who would like to buck the trend - the average tenure of an IT Manager is about 900 days - and run an IT outfit appreciated by customers and staff." Gill Ringland, Fellow of the British Computer Society and Member of the BCS Management Forum. Author of Scenario Planning: Managing for the Future.
Download or read book Judgment on the Front Line written by Chris DeRose and published by Penguin. This book was released on 2012-10-11 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments. Tichy and DeRose offer powerful examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes How Mayo Clinic of Arizona enabled its nurses to challenge the hierarchy in order to improve patient care
Download or read book The Practical Guide to People Friendly Documentation written by Adrienne Escoe and published by Quality Press. This book was released on 2001-06-30 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: This innovative guide brings together practical solutions to the documentation challenges faced by today's organizations. From company policies and desk instructions to Baldrige and the ISO 9000 requirements, it applies a customer and quality-based systems approach to streamlining and managing your documentation system. This second edition is an organized toolbox of powerful methodology and metrics that shows companies how to steer clear of cumbersome and obsolete documentation and gives numerous examples of the tremendous opportunities - and pitfalls - presented by technology such as the Internet and web-based documentation management software. The Society for Technical Communication (STC) awarded this book the Touchstone 2001 award.
Download or read book High Growth Handbook written by Elad Gil and published by Stripe Press. This book was released on 2018-07-17 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: High Growth Handbook is the playbook for growing your startup into a global brand. Global technology executive, serial entrepreneur, and angel investor Elad Gil has worked with high-growth tech companies including Airbnb, Twitter, Google, Stripe, and Square as they’ve grown from small companies into global enterprises. Across all of these breakout companies, Gil has identified a set of common patterns and created an accessible playbook for scaling high-growth startups, which he has now codified in High Growth Handbook. In this definitive guide, Gil covers key topics, including: · The role of the CEO · Managing a board · Recruiting and overseeing an executive team · Mergers and acquisitions · Initial public offerings · Late-stage funding. Informed by interviews with some of the biggest names in Silicon Valley, including Reid Hoffman (LinkedIn), Marc Andreessen (Andreessen Horowitz), and Aaron Levie (Box), High Growth Handbook presents crystal-clear guidance for navigating the most complex challenges that confront leaders and operators in high-growth startups.
Download or read book Managing People written by Rosemary Thomson and published by Routledge. This book was released on 2015-03-02 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated and exciting fourth edition of Managing People: A Practical Guide for Front-Line Managers addresses the growing needs of front-line managers who are not themselves specialists in personnel management but whose roles require them to have these skills. A growing trend over the last two decades has given these managers an increasing amount of responsibility of direct line management, which can be extremely challenging especially if the correct training is not given. This book examines how the different parts of managing people fit together, whilst acknowledging that different contexts require different approaches and recognizing ongoing organizational, environmental and legal changes that affect the employment framework. It recognizes the rapidly changing context in which modern front-line managers have to operate and acknowledges the increasing expectations of good leadership as a necessity. However, the book also emphasizes the need for front-line managers to understand themselves, their own management styles and attitudes, together with the importance of empathy in appreciating the perspectives of the staff that work under them. Managing People: A Practical Guide for Front-Line Managers is designed for both new managers and for NVQ/SVQ Level 4 students. It is also appropriate for the first stages of Foundation Degrees and for HND courses combining academic study with workplace learning.
Download or read book Decision Making and Healthcare Management for Frontline Staff written by Russell Gurbutt and published by Radcliffe Publishing. This book was released on 2011 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: Decision Making and Healthcare Management for Frontline Staff helps provide the thinking space needed by service providers to ensure that the service user's experience remains the core focus and purpose
Download or read book Customer Relationship Management in the Financial Industry written by Federico Rajola and published by Springer Science & Business Media. This book was released on 2014-07-08 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack of complete business integration. Increased exchange of knowledge between customers and the amount of such data available is steadily becoming a challenge for companies, especially in extending internal systems to global information systems with the purpose to collect and update data on a global scale. In this book, Prof. Rajola analyses different aspects of CRM systems taking both an organizational and a technological perspective. He adopts a theoretical framework to unpack issues associated with the need for companies to integrate operations and business processes. The emphasis is then drawn to development of effective CRM (and CRM 2.0) initiatives by making use of illustrative case studies of successful CRM systems implementation in the financial industry. The framework adopted in this book can be used by both scholars and managers to evaluate the interdependencies between operations, business processes, and CRM systems. .
Download or read book The Ultimate Guide to Successful Lean Transformation written by Mohammed Hamed Ahmed Soliman and published by personal-lean.org. This book was released on 2020-11-30 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many businesses say that lean failed to meet their long-term objectives and that the improvements it brought about were only temporary. When businesses utilize lean as a toolkit, copying and pasting the methodologies without trying to adapt the employee culture, manage the improvement process, maintain the outcomes, and grow their leaders, 7 out of every 10 lean projects fail. The primary objective when the Toyota production method was developed was to eliminate wastes from the shop floor by utilizing some lean techniques and technologies. What wasn't made obvious was that Toyota would need to invest heavily in personnel development and training throughout a protracted leadership development process. An issue with management and leadership, as well as an incorrect understanding of human behavior and the necessary culture for success, is the failure to achieve and sustain improvement.
Download or read book Winning at Risk written by Annetta Cortez and published by John Wiley & Sons. This book was released on 2011-04-12 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical risk and capital management strategies for financial service executives and high level managers Winning at Risk is a primer for senior executives and directors struggling to interpret the growing demands and implications in this field. It includes valuable perspectives on how to address key issues that are pressing in the boardroom. It is the first book to lay out the basic frameworks of risk management, how to navigate new regulation, how to build a sound risk management capability, and how to translate that capability into strategic success. A must-have management aid and reference tool for the financial services professional Expert coverage of measuring risk, managing risk, integrating risk management into business, and leveraging business excellence through risk Written by a respected thought leader in risk management Providing CEOs and financial executives with the basic building blocks and concepts of risk management, this essential book simplifies risk management requirements for board and executive level professionals.
Download or read book The Changing Face of Japanese Management written by Keith Jackson and published by Routledge. This book was released on 2004-03-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: For many western managers the approach taken by successful Japanese organisations and their managers has tended to inspire awe, envy and incomprehension in equal measure. But what is so special about 'Japanese' management? And how 'special' is the response of Japanese managers to global business pressures ? This textbook addresses these questions. It presents case examples generated from interviews with Japanese managers in Japan, Europe and the USA, contextualising their comments by reference to recent research in the fields of international and intercultural management. The book explains how and why individual managers variously perceive threats or opportunities in the business and career environments currently evolving both inside and outside Japan. It combines vivid images of the expected and the exceptional, the traditional with the new and unfamiliar. The Changing Face of Japanese Management offers management students with little prior knowledge of Japanese business and society, critical insights into what is happening inside Japanese management today. It also offers clear and immediately transferable insights to management practitioners who are preparing to work or negotiate with Japanese business partners.
Download or read book Job Safety Health Quarterly written by and published by . This book was released on 1993 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt:
