Download or read book The Eight Essential Steps to Conflict Resolution written by Dudley Weeks and published by J P Tarcher. This book was released on 1992-01-01 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers a new perspective on the nature of conflict, outlines a proven eight-step method for resolving differences, and discusses how to handle frequent problem areas

Download or read book The Eight Essential Steps to Conflict Resolution written by Dudley Weeks and published by Penguin. This book was released on 1994-01-04 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.

Download or read book The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Download or read book Conflict Resolution written by Daniel Dana and published by McGraw Hill Professional. This book was released on 2001-01-03 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.

Download or read book Healing the Heart of Conflict written by Marc Gopin and published by Rodale. This book was released on 2004-10-06 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict can only be resolved by making peace within as well as without, a philosophy outlined in-depth and described in eight steps by an experienced mediator, bringing his experience with international conflicts to a personal level. 35,000 first printing.

Download or read book Dignity written by Donna Hicks and published by Yale University Press. This book was released on 2021-09-14 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: A noted conflict-resolution expert explores dignity, its role in human conflict, and its power to improve relationships Drawing on her extensive experience in international conflict resolution and on insights from evolutionary biology, psychology, and neuroscience, Donna Hicks explains what the elements of dignity are, how to recognize dignity violations, how to respond when we are not treated with dignity, how dignity can restore a broken relationship, why leaders must understand the concept of dignity, and more. By choosing dignity as a way of life, Hicks shows, we open the way to greater peace within ourselves and to a safer and more humane world for all. For the Tenth Anniversary Edition of Dignity, Hicks has written a new preface that reflects on her experience helping communities and individuals understand the power of dignity and how it can lead to a more peaceful world. "Anyone who understands the importance of personal feelings and their fuel for conflict should consider Dignity as a powerful advisory and motivational guide."--Midwest Book Review Winner of the 2012 Educator's Award, given by the Delta Kappa Gamma Society International.

Download or read book The Essential Guide to Workplace Mediation Conflict Resolution written by Nora Doherty and published by Kogan Page Publishers. This book was released on 2008 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying complaints. There is a direct ratio between the quality of relationships across the workplace and long-term effectiveness and success. Mediation addresses complex relationship difficulties head-on so that working relationships can be restored. Fostering a philosophy of mediation as a culture and a "co-entrepreneurial" business model, Doherty and Guyler consider what mediation is, why it is necessary and how it works, including the main principles of operation and the 6-step structure of a mediation meeting. They analyze the reasons for conflict and suggest useful everyday communication skills to help defuse anger or aggression. Real case studies look at specific complaints of bullying, of sexual harassment and of racism, generational conflicts within family businesses and boardroom conflicts between chairmen and CEOs.

Download or read book Getting to Yes written by Roger Fisher and published by Houghton Mifflin Harcourt. This book was released on 1991 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.

Download or read book Making Divorce Work written by Diana Mercer and published by Penguin. This book was released on 2010-12-07 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Eight essential keys to resolving conflict and rebuilding your life. This unique and empowering guide gives divorcing couples the skills to manage their divorce successfully, handle the legal and emotional issues harmoniously, and redefine and preserve the positive elements of their relationship. Informed by eight mediation concepts developed and used by the authors in their practice, the process outlined in this book will allow divorcing couples to deal rationally with the issues rather than allowing fear, anger, and grief to dictate their actions. Making Divorce Work leads couples to experience divorce as a celebration of the end of a relationship that served them well and provides the tools to deal with virtually every aspect of divorce-from money and custody to grieving and pain-to be proud of the way they handled their divorce and to start their new lives from a better place. Watch a Video

Download or read book The Handbook of Conflict Resolution written by Morton Deutsch and published by John Wiley & Sons. This book was released on 2006-09-18 with total page 959 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.

Download or read book Renegotiating Health Care written by Leonard J. Marcus and published by John Wiley & Sons. This book was released on 2011-06-15 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: Renegotiating Health Care Since the first edition of Renegotiating Health Care was published in 1995, new treatments, technologies, business models, reimbursement methods, and regulations have tangibly transformed the substance of health care negotiation. This thoroughly revised and updated edition of Renegotiating Health Care offers a practical guide to negotiation and conflict resolution in the health care field. It explores why unresolved conflict can hamper any organization's ability to make timely, cost-effective decisions and implement new strategies. The book focuses on the complex interactions between those who deliver, receive, administer, and oversee health care. It defines negotiation techniques and conflict resolution approaches that can improve efficiency, quality of care, and patient safety. Renegotiating Health Care outlines strategies and methods to resolve the myriad thorny issues encompassing the health care enterprise. It should be required reading for students and professionals in health services management, clinicians, leaders, policy makers, and conflict resolution experts working in the health care field. Praise for Renegotiating Health Care "An outstanding book! I learned their principles of meta-leadership while at the CDC and continue to use them at ABC News. This book is a must for anyone in leadership: practical, intuitive, and priceless." Richard E. Besser, MD, chief health and medical editor, ABC News "This book is a must-read to assist today's health professional navigate the ever-changing health care delivery system. Leadership will be the key to success." Pat Ford-Roegner, RN, MSW, FAAN, senior health consultant and former CEO, American Academy of Nursing

Download or read book Resolving Conflict written by Harold Scharlatt and published by Center for Creative Leadership. This book was released on 2016-07-01 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict is inevitable, in everyday life and—especially in today’s increasingly non-hierarchical organizations—in the workplace. So what has always been a key leadership skill—conflict resolution—has become even more critical. But too often, leaders receive little formal training in conflict resolution, and they struggle just to manage the simplest interpersonal conflicts. By using the lessons of this book, readers will be able to apply a thorough, proven method—summarized in ten steps—for resolving conflicts. Following these steps, leaders can analyze a conflict and move toward its resolution with more assurance of a positive outcome for everyone involved.

Download or read book The Conflict Resolution Toolbox written by Gary T. Furlong and published by John Wiley & Sons. This book was released on 2010-03-18 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.

Download or read book Resolving Everyday Conflict written by Ken Sande and published by Baker Books. This book was released on 2015-06-30 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ken Sande, author of the bestselling classic The Peacemaker, has long been a trusted resource on the topic of conflict resolution. In Resolving Everyday Conflict, Sande distills his message to the essentials, quickly equipping readers with the tools they need to bring peace to their relationships. Everyone encounters conflict--whether it be with a coworker, family member, friend, or complete stranger. And yet we all desire harmony in our relationships. Resolving Everyday Conflict is a practical, biblical, concise guide to peacemaking in everyday life that can turn tumultuous relationships into peaceful ones.

Download or read book Ready to Use Conflict Resolution Activities for Secondary Students written by Ruth Perlstein and published by John Wiley & Sons. This book was released on 2001-09-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical resource gives counselors, coaches, and youth leaders a program for training secondary students in conflict resolution and peer mediation. Activities use typical adolescent scenarios and role-plays with reproducible handouts to make the skills involved in resolving conflicts relevant and accessible to students of all ability levels.

Download or read book From Conflict to Conciliation written by William W. Purkey and published by Corwin Press. This book was released on 2010-02-03 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict is inevitable, but educators can work together effectively if they understand how to defuse difficult situations before they escalate. This resource describes the Six-C process, a conflict resolution method that allows educators to take progressively more assertive steps as necessary to resolve disagreements. Based on research and easy to remember, this approach helps readers handle challenging situations using the least amount of time and energy. Illustrated with many examples and scenarios, the six steps are: - Concern: identifying actionable concerns - Confer: expressing concerns in nonthreatening ways - Consult: reviewing and clarifying the situation collaboratively - Confront: considering consequences and giving clear warnings - Combat: taking sustained, logical action - Conciliation: mending the wounds and restoring relationships Focused on preserving relationships while resolving disagreements, From Conflict to Conciliation can be used in any situation or setting, from the classroom to the community.

Download or read book Getting to Resolution written by Stewart Levine and published by Berrett-Koehler Publishers. This book was released on 2009-11-09 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our current models for ending conflict don’t really work. They waste incredible amounts of time, money, and energy and take an enormous emotional toll on participants. The parties remain embittered, relationships are destroyed, and often the conflict just reappears later in a different form. In this second edition of his classic book, Stewart Levine offers a revolutionary alternative approach that goes beyond compromise and capitulation to provide a satisfactory resolution for everyone involved. Marriages run amuck, neighbors at odds with one another, business deals gone sour, and the pain and anger caused by corporate downsizing are just a few of the conflicts he addresses. The new edition has been thoroughly revised with new examples, new tools, new material about building trust and virtual collaboration, as well as a more global outlook. Levine rejects the adversarial legal model: "If both sides are unhappy, you probably have a good settlement." Resolution, he shows, provides relief and completeness for both sides. No one goes away unhappy. Effective resolution stops anger and resentment cold, drastically cutting the emotional cost and allowing both sides to return to productive, satisfying, functional relationships. Getting to Resolution outlines the ten principles underlying this new approach—what Levine calls “resolutionary thinking. Levine provides a detailed seven-step process for using this new mindset to resolve conflicts in a way that fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. Levine's model has a thirty-five-year track record. It has been developed, implemented, tested, and proven in business, personal, and governmental contexts. Getting to Resolution will enable readers to shift from thinking about problems, fighting, and breakdowns to thinking about collaboration, engagement, learning, creativity, and the opportunity for creating enduring value.