Download or read book Conversational AI written by Andrew Freed and published by Simon and Schuster. This book was released on 2021-11-02 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A thorough guide to the entire process of designing and implementing virtual assistants. Goes way beyond the technicalities." - Maxim Volgin, KLM Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. In Conversational AI, you will learn how to: Pick the right AI assistant type and channel for your needs Write dialog with intentional tone and specificity Train your AI’s classifier from the ground up Create question-and-direct-response AI assistants Design and optimize a process flow for web and voice Test your assistant’s accuracy and plan out improvements Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants. About the book Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center. What's inside Pick the right AI for your needs Train your AI classifier Create question-and-direct-response assistants Design and optimize a process flow About the reader For software developers. Examples use Watson Assistant and Python. About the author Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012. Table of Contents PART 1 FOUNDATIONS 1 Introduction to conversational AI 2 Building your first conversational AI PART 2 DESIGNING FOR SUCCESS 3 Designing effective processes 4 Designing effective dialogue 5 Building a successful AI assistant PART 3 TRAINING AND TESTING 6 Training your assistant 7 How accurate is your assistant? 8 Testing your dialogue flows PART 4 MAINTENANCE 9 Deployment and management 10 Improving your assistant PART 5 ADVANCED/OPTIONAL TOPICS 11 Building your own classifier 12 Additional training for voice assistants
Download or read book AI Chatbots written by James Crowder and published by Springer Nature. This book was released on 2023-11-02 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the subject of artificial psychology from the standpoint of how online Chatbots have infiltrated and affected societies and the world in general. The book explores the psychological effects of depending on an online entity for our needs – even if it’s a reminder of scheduled events. The author provides insight into the notion of human-Chatbot exchanges, understanding, and false emotions both from the Chatbot and from the human. He goes on to investigate and discuss the dangers of too much reliance on technology that learns from a variety of sources and how some sources can negatively influence Chatbots, and by doing so, negatively affect people. The book also discusses human-Chatbot interactions and the natural language interface(s) required to respond adequately to humans. Lastly, the author explores the notion of ethical considerations for people, based on their interactions with Chatbots, including information based on cultural differences between different regions of the world.
Download or read book The Book of Chatbots written by Robert Ciesla and published by Springer Nature. This book was released on 2024-01-13 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Primitive software chatbots emerged in the 1960s, evolving swiftly through the decades and becoming able to provide engaging human-to-computer interactions sometime in the 1990s. Today, conversational technology is ubiquitous in many homes. Paired with web-searching abilities and neural networking, modern chatbots are capable of many tasks and are a major driving force behind machine learning and the quest for strong artificial intelligence, also known as artificial general intelligence (AGI). Sophisticated artificial intelligence is changing the online world as advanced software chatbots can provide customer service, research duties, and assist in healthcare. Modern chatbots have indeed numerous applications — including those of a malicious nature. They can write our essays, conduct autonomous scams, and potentially influence politics. The Book of Chatbots is both a retrospective and a review of current artificial intelligence-driven conversational solutions. It explores their appeal to businesses and individuals as well as their greater social aspects, including the impact on academia. The book explains all relevant concepts for readers with no previous knowledge in these topics. Unearthing the secrets of virtual assistants such as the (in)famous ChatGPT and many other exciting technologies, The Book of Chatbots is meant for anyone interested in the topic, laypeople and IT-enthusiasts alike.
Download or read book Conversational Artificial Intelligence written by Romil Rawat and published by John Wiley & Sons. This book was released on 2024-01-30 with total page 804 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reviews present state-of-the-art research related to the security of cloud computing including developments in conversational AI applications. It is particularly suited for those that bridge the academic world and industry, allowing readers to understand the security concerns in advanced security solutions for conversational AI in the cloud platform domain by reviewing present and evolving security solutions, their limitations, and future research directions. Conversational AI combines natural language processing (NLP) with traditional software like chatbots, voice assistants, or an interactive voice recognition system to help customers through either a spoken or typed interface. Conversational chatbots that respond to questions promptly and accurately to help customers are a fascinating development since they make the customer service industry somewhat self-sufficient. A well-automated chatbot can decimate staffing needs, but creating one is a time-consuming process. Voice recognition technologies are becoming more critical as AI assistants like Alexa become more popular. Chatbots in the corporate world have advanced technical connections with clients thanks to improvements in artificial intelligence. However, these chatbots’ increased access to sensitive information has raised serious security concerns. Threats are one-time events such as malware and DDOS (Distributed Denial of Service) assaults. Targeted strikes on companies are familiar and frequently lock workers out. User privacy violations are becoming more common, emphasizing the dangers of employing chatbots. Vulnerabilities are systemic problems that enable thieves to break in. Vulnerabilities allow threats to enter the system, hence they are inextricably linked. Malicious chatbots are widely used to spam and advertise in chat rooms by imitating human behavior and discussions, or to trick individuals into disclosing personal information like bank account details.
Download or read book The Artificial Intelligence Chatbot written by Lon Safko and published by Independently Published. This book was released on 2019-05-30 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: Can you tell the difference between chatting with a human or chatting with a robot? I will bet you can't. Artificial Intelligence Chatbots have surpassed the Turing Test and are interfacing with us everyday.Did you know more people will chat with a bot nearly 1,000 more often than to use your Contact form? Did you know how a chatbot can identify your prospects by psychological profiles and give them what the need to close the sale? Are you aware that chatbots can help you find errors in your web site, making your web sit 100 more "sticky", and answer your prospects questions that immediately leads to a sale?Let me show you how an A.I. Chatbot will encourage your customers to tell you how to sell to them, and increase your revenue up to 30%!Along with my background in A.I., I recently studied more than 2,000 A.I. Chatbot conversations with 22,000 interactions and discovered dozens of completely "unexpected positive consequences of having an A.I. chatbot assisting your customers on your web site.Read how easy it is to install and customize your very own A.I. Chatbot and see the positive effects for yourself!
Download or read book Getting Started with Chatbots written by Akhil Mittal and published by BPB Publications. This book was released on 2019-09-20 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete guide to build a better Chatbots DESCRIPTION This book makes you familiar with the concept of the chatbot. It explains what chatbot is, how does a chatbot work, and what exactly is the need for a chatbot in todayÕs era? It focuses on creating a bot using AmazonÕs Lex service and getting the bot deployed on Facebook messenger for live chatting. This book will train you on how to create a chatbot using GoogleÕs Dialogflow and test the bot in Dialogflow console. It also demonstrates how to create a custom chatbot using MicrosoftÕs bot framework and enable the webhooks in Dialogflow and return the response from the custom bot to Dialogflow intents as a fulfilment response. KEY FEATURES Concept of artificial intelligence (AI) and machine learning How AI is involved in creating chatbots What are chatbots Chatbot development Live chatting Create chatbot with technologies such as Amazon Lex, Google Dialogflow, AWS Lambda, Microsoft Bot Framework, and Azure Deploy and talk to your bot WHAT WILL YOU LEARN Learn the concept of chatbot Learn how chatbots and AI work hand in hand Learn the concept of machine learning in chatbots Get familiar with chatbot services such as AmazonÕs Lex and GoogleÕs Dialogflow Learn how to write an AWS Lambda function Learn what webhooks are Learn about MicrosoftÕs Bot Framework Write your own custom chatbot Deploy the chatbot on Facebook Messenger, Google Assistant, and Slack Live chatting with your own chatbot WHO THIS BOOK IS FOR The developers, architects, and software/technology enthusiasts who are keen to learn the cutting-edge technologies and want to get a hands-on experience on AI by creating their own custom chatbots. Organizations, small companies, service-based/product-based setups which want to learn how to create a basic chatbot on their website and on social media to get more leads and reach to the end user for their business. Students, if they are seeking something where they can create and integrate the real-time chatbots in their projects. Table of Contents Section 1: The Concept 1. What are Chatbots? 2. How Chatbot Works 3. What is the Need for a Chatbot? 4. Conversational Flow? Ê Section 2: Creating a Chatbot Using Amazon Lex 1. Amazon Lex and AWS Account 2. Create Bot Using Amazon Lex 3. AWS Lambda Function 4. Slots 5. Error Handling 6. Deploy the Bot on Facebook Messenger 7. Live Chatbot on Facebook Ê Section 3: Creating a Chatbot Using Dialogflow API and MicrosoftÕs Bot Framework Technical Requirements 1. Dialogflow Account 2. Creating a Bot in Dialogflow 3. Dialogflow Console 4. Integrating the Bot with Slack 5. Chatbot Using Microsoft Bot Framework 6. Publishing the Bot from Visual Studio to Azure 7. Register the Bot 8. Dialogflow.v2 SDK 9. Webhooks in Dialogflow 10. Ê Testing the Bot 11. Ê Deploy the Chatbot in Facebook Messenger 12. Ê Live Chatbot on Facebook 13. Ê Deploy the Chatbot in Slack
Download or read book Conversational AI written by Michael McTear and published by Morgan & Claypool Publishers. This book was released on 2020-10-30 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive introduction to Conversational AI. While the idea of interacting with a computer using voice or text goes back a long way, it is only in recent years that this idea has become a reality with the emergence of digital personal assistants, smart speakers, and chatbots. Advances in AI, particularly in deep learning, along with the availability of massive computing power and vast amounts of data, have led to a new generation of dialogue systems and conversational interfaces. Current research in Conversational AI focuses mainly on the application of machine learning and statistical data-driven approaches to the development of dialogue systems. However, it is important to be aware of previous achievements in dialogue technology and to consider to what extent they might be relevant to current research and development. Three main approaches to the development of dialogue systems are reviewed: rule-based systems that are handcrafted using best practice guidelines; statistical data-driven systems based on machine learning; and neural dialogue systems based on end-to-end learning. Evaluating the performance and usability of dialogue systems has become an important topic in its own right, and a variety of evaluation metrics and frameworks are described. Finally, a number of challenges for future research are considered, including: multimodality in dialogue systems, visual dialogue; data efficient dialogue model learning; using knowledge graphs; discourse and dialogue phenomena; hybrid approaches to dialogue systems development; dialogue with social robots and in the Internet of Things; and social and ethical issues.
Download or read book Embracing Chatbots in Higher Education written by Alexander M. Sidorkin and published by Taylor & Francis. This book was released on 2024-03-28 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the integration of AI-powered chatbots such as ChatGPT into higher education for instructional and communication purposes. The author emphasizes the responsibility of higher education institutions to equip students with advanced skills for writing with AI assistance, and prepare them for an increasingly AI-driven world. Offering numerous practical tips, the book demonstrates how universities can increase student success, and stem the rising cost of higher education by employing AI tools. The chapters discuss streamlining tasks such as grading, providing feedback, and handling administrative duties, to show how educators can be enabled to focus on more meaningful aspects of their work. The author also reflects on the philosophical and ethical considerations and potential pitfalls of relying on AI in higher education, including concerns about academic integrity and the importance of human input in the learning process. The author offers a responsible and informed approach to incorporating the new powerful tools into the academic landscape. This volume will be a key resource for higher education faculty and administrators seeking to navigate the complex intersection of AI and writing.
Download or read book Breaking Bots written by Jason Mars and published by Forbesbooks. This book was released on 2021-03-09 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE FUTRE IS OURS When humans first evolved, we were basically indistinguishable from animals. Then we harnessed the power of fire, and it catapulted us beyond a state of animalism. Since then, human innovation has propelled us from one technological revolution to the next. We are now at the next world-altering wave of technological evolution: artificial intelligence. But the current AI offerings cannot fulfill our fundamental desire to communicate with our technology through speech. We didn't evolve to type or use a mouse; we evolved to have conversations, including with our technology. We want the USS Enterprise shipboard computer, J.A.R.V.I.S. from Iron Man, the interface from Her. But we are not there yet. Conversational AI and AI in general are collectively our next fire, light bulb, or internet. And we must thank Apple, Google, and Amazon for whetting our appetite with Siri, Google Home, and Alexa. But now we're ready for what's next. That's where the groundbreaking work of computer scientist Jason Mars and Clinc, the company he founded, comes in. Breaking Bots paints a thrilling portrait of the past, present, and future of the AI revolution through Jason's unlikely journey to AI stardom, the extraordinary rise of Clinc from a scrappy start-up to a juggernaut toppler, and the paradigm-shifting technical and cultural DNA that makes Jason's work and Clinc's technology the future of AI. The AI revolution is at hand--and you are part of the journey!
Download or read book Head First Python written by Paul Barry and published by "O'Reilly Media, Inc.". This book was released on 2016-11-21 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: Want to learn the Python language without slogging your way through how-to manuals? With Head First Python, you’ll quickly grasp Python’s fundamentals, working with the built-in data structures and functions. Then you’ll move on to building your very own webapp, exploring database management, exception handling, and data wrangling. If you’re intrigued by what you can do with context managers, decorators, comprehensions, and generators, it’s all here. This second edition is a complete learning experience that will help you become a bonafide Python programmer in no time. Why does this book look so different? Based on the latest research in cognitive science and learning theory, Head First Pythonuses a visually rich format to engage your mind, rather than a text-heavy approach that puts you to sleep. Why waste your time struggling with new concepts? This multi-sensory learning experience is designed for the way your brain really works.
Download or read book CONVERSATIONAL ARTIFICIAL INTELLIGENCE YOUR FIRST STEP TOWARDS BUILDING SELF LEARNING ROBOTS written by Jothi Periasamy and published by Jothi Periasamy. This book was released on 2022-11-23 with total page 57 pages. Available in PDF, EPUB and Kindle. Book excerpt: FROM THIS CONVERSATIONAL AI BOOK, THE READERS WILL LEARN THE USAGE OF ARTIFICIAL INTELLIGENCE IN OUR DAY-TO-DAY CONVERSATION AT THE FOUNDATION LEVEL. Here, you can learn what, where and how Conversational AI works. This approach of Smart (AI) assistants such as Siri, Alexa and Google has wormed their way into our daily lives that we forgot that they are AI in the first place. These highly intelligent bots can interact with humans most authentically, using their natural language and predictive technologies. Moreover, their interactions are so simplified that they can converse with humans, derive the meaning of the given command and determine their plan of action to execute it. The key features provide tremendous potential for various industries bringing more productive, effortless and reliable outcomes. Today many organisations adopt chatbot technology to improve their customer service. These chatbots allow customers to self-serve, solving their problems promptly at any time. Nowadays, many types of chatbots are in the making to understand the needs of the business perspective, ensuring faster ROI.
Download or read book Designing Bots written by Amir Shevat and published by "O'Reilly Media, Inc.". This book was released on 2017-05-17 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it’s for a new consumer service or an enterprise efficiency product. Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn’t in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You’ll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text. Explore different bot use-cases and design best practices Understand bot anatomy—such as brand and personality, conversations, advanced UI controls—and their associated design patterns Learn steps for building a Facebook Messenger consumer bot and a Slack business bot Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots Design and prototype your first bot, and experiment with user feedback
Download or read book AI and Chatbots in FinTech written by Gioia Arnone and published by Springer Nature. This book was released on with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Design and Development of Emerging Chatbot Technology written by Darwish, Dina and published by IGI Global. This book was released on 2024-04-09 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the field of information retrieval, the challenge lies in the speed and accuracy with which users can access relevant data. With the increasing complexity of digital interactions, the need for a solution that transcends traditional methods becomes evident. Human involvement and manual investigation are not only time-consuming but also prone to errors, hindering the seamless exchange of information in various sectors. Design and Development of Emerging Chatbot Technology emerges as a comprehensive solution to the predicament posed by traditional information retrieval methods. Focusing on the transformative power of chatbots, it delves into the intricacies of their operation, applications, and development. Designed for academic scholars across diverse disciplines, the book serves as a beacon for those seeking a deeper understanding of chatbots and their potential to revolutionize information retrieval in customer service, education, healthcare, e-commerce, and more.
Download or read book Impact of Globalization and Advanced Technologies on Online Business Models written by Ho, Ree C. and published by IGI Global. This book was released on 2021-02-05 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: Online business has been growing progressively and has become the major business platform within the past two decades. The internet bulldozed the development of new business models and innovations that substantially changed the way businesses run today. This led to a growth of advanced technologies used in online business such as data analytics, machine learning, and artificial intelligence. With higher internet connectivity and the exponential growth of mobile devices, shopping processes and behaviors were significantly affected as people are consistently connected online. Consumers can easily gain helpful product information and retail competitor information in myriad online channels. This led to a profound effect on businesses where they began to invest in new technologies and business practices that aim to align with the effects of globalization. Given the rapid technology advancements, both businesses and customers are presently experiencing an exponential upsurge in the implementation of new business processes and models. Impact of Globalization and Advanced Technologies on Online Business Models explores the ever-changing field of running an online busines and presents the current issues and challenges in online business triggered by global shifts in the online environment and technological changes. The chapters draw from a wide range of technologies used in today’s digital marketplace as well as recent development and empirical researches on online consumer behavior. As such, this book aims to contribute new dimensions in managing advancements in online business triggered by global and technology transformation. This book is ideal for executives, managers, IT consultants, practitioners, researchers, academicians, and students interested in globalization and the new technologies affecting online business models.
Download or read book Chatbots and the Domestication of AI written by Hendrik Kempt and published by Springer Nature. This book was released on 2020-09-26 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores some of the ethical, legal, and social implications of chatbots, or conversational artificial agents. It reviews the possibility of establishing meaningful social relationships with chatbots and investigates the consequences of those relationships for contemporary debates in the philosophy of Artificial Intelligence. The author introduces current technological challenges of AI and discusses how technological progress and social change influence our understanding of social relationships. He then argues that chatbots introduce epistemic uncertainty into human social discourse, but that this can be ameliorated by introducing a new ontological classification or 'status' for chatbots. This step forward would allow humans to reap the benefits of this technological development, without the attendant losses. Finally, the author considers the consequences of chatbots on human-human relationships, providing analysis on robot rights, human-centered design, and the social tension between robophobes and robophiles.
Download or read book Microsoft Conversational AI Platform for Developers written by Stephan Bisser and published by Apress. This book was released on 2021-03-08 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build a chatbot using the Microsoft Conversational AI platform. This book will teach you, step by step, how to save time and money by including chatbots in your enterprise's strategy. You will learn how to be proficient at every phase of development, from collaboration on a chatbot in an end-to-end scenario, to the first mock-up phase, and on through to the deployment and evaluation phases. Microsoft built a cloud service ecosystem for running artificial intelligence workloads in public cloud scenarios and a robust AI platform that offers a broad range of services targeting conversational artificial intelligence solutions such as chatbots. Building a chatbot requires not just developer coding skills but special considerations, including input from business stakeholders such as domain matter experts and power users. You will learn by example how to use a great set of tools and services to bridge the gap between business and engineering. You will learn how to successfully morph business requirements into actionable IT and engineering requirements. You will learn about Bot Framework Composer, which allows power users to initiate the building of a chatbot that can then be handed over to the development team to add capabilities through code. Coverage is given to the process of sharing implementation tasks and workloads between power users, who are using a low-code or no-code approach, and developers, who are building out the enhanced features for the chatbot. What You Will Learn Understand Microsoft’s comprehensive AI ecosystem and its services and solutions Recognize which solutions and services should be applied in each business scenario Discover no-code/low-code approaches for building chatbots Develop chatbots using the conversational AI stack Align business and development for improved chatbot outcomes and reduced time-to-market Who This Book Is For Developers and power users who want to build chatbots. An understanding of the core principles of writing code (.NET or JavaScript) for modern web applications is expected.