Download or read book The Art of Better Retail Banking written by Hugh Croxford and published by John Wiley & Sons. This book was released on 2005-08-05 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This new book on retail banking is both readable and innovative. Its analysis is unusually accessible in its style, and the book's conclusions and predictions will be rightly thought provoking. The customer is gaining real power and this new book's insights on the importance of leadership, the need to unleash creativity and to make a bank's IT and people resource work together more effectively for customer satisfaction are important pointers to the shape of future competitive differentiation." --Sir Mervyn Pedelty, Recently retired Chief Executive, The Co-operative Bank plc, smile, CIS and Co-operative Financial Services "A stimulating read. A readable and lively book that is always informative, sometimes controversial and invariably challenging. The authors don't expect readers to agree with it all, but the readers will undoubtedly gain some fresh insights and perspectives on the multiple issues facing management in a rapidly changing industry." --Chris Lendrum CBE, Recently retired Vice Chairman, Barclays Bank "This book is clear enough for the layman and thorough enough for any banker to obtain an excellent sense of the options for successful strategies for their retail businesses. The challenges of technology introduction, cost of production and scope of service are driving banks into responses increasingly similar to other industry sectors. These forces have been apparent for some years but are so evident now they can no longer be ignored. This book provides an excellent guide to mapping that future." --Joseph DeFeo, CEO, CLS Bank. "This is a useful guide to retail banking that provides a thought-provoking view on the state of The Art (of Better Retail Banking). Clearly retail banking can get better, and must! To steal an analogy from the conclusion, there is a sea change going on - consumers are looking more and more for greater simplicity and value, and so many banks are still making such heavy weather of it. This book does a good job of charting the current developments." -- Lindsay Sinclair, CEO, ING Direct UK. "A whistle-stop tour of all aspects of retail banking. This is a very readable and insightful real world mix of theory, strategy, tactics and practice. They have even managed to make banking sound exciting. But mostly they have been able to cut through the complexity to remind us all that success in retail banking is not just about finance and efficiency - it is about customers and staff, who are all too often forgotten about." --Craig Shannon, Executive Director - Marketing, Co-operative Financial Services. "The authors live up to their promise of providing managers and students with a clear exposition of the retail banking sector and how banks can confront the challenging future they face. This book is a practical manual with lots of useful advice. I was looking for new insights in this book - and I found them!" --Professor Adrian Payne, Professor of Services Marketing, Director, Centre for Services Management, Cranfield School of Management. "A key determinant of any organisation's success will be an enhanced understanding of 'value' as defined by customers, employees, shareholders and other stakeholders. Value can mean different things to these different groups, and this book has set itself the objective of identifying the approaches that will improve the value proposition for all of these interested parties. It achieves this objective." --Professor Steve Worthington, Faculty of Business and Economics, Monash University. "An enjoyable and useful read. It provides a good perspective on the role of IT and how IT suppliers and professionals need to contribute to future developments in retail banking strategy and implementation. It helps provide guidance for the significant challenges ahead for both suppl
Download or read book Retail Banking written by A. Omarini and published by Springer. This book was released on 2016-01-12 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world of retail banking is changing. While previously a purely money-making entity, the industry has brought social responsibility onto its agenda, and the ground rules for success have altered. Traditional convictions, rules and values that have influenced all banking business in the past are brought into question by this shift, and banks are adopting bold strategies in order to win out over competitors. Taking both multidisciplinary and holistic approaches, Retail Banking is a comprehensive analysis of how traditional retail banks can meet the challenges of the emerging competitive landscape. It outlines the importance of considering the traditional fundamentals of banking and fitting them into the modern times, where technology is pervasive and developments in the macro and micro scenarios have changed the landscape of the industry. It highlights that modern retail banking is a conscious step away from the past, and suggests that for banks to succeed in this field, they must step away from ad-hoc initiatives and instead encourage loyalty and a life-long confidence in each of their customers. This book will be of interest to those with in interest in retail banking, bank management, business models and strategies and financial services.
Download or read book Business Knowledge for IT in Retail Banking written by Essvale Corporation Limited and published by Essvale Corporation Limited. This book was released on 2007 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook for the discerning IT professional provides easy-to-follow guidelines on the business knowledge needed to forge a career in the fiercely competitive world of retail banking.
Download or read book Retail Banking written by Keith Pond and published by . This book was released on 2013-11-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the second edition of Retail Banking, the world of banking has continued to go through radical change. The reputation of banks has fallen dramatically and now in many case bankers are seen as pariahs. Yet with many economies in the western world sluggish, the need for good banking is required more than ever and strangely many of the previous basics of banking are just as relevant today. This text is a user-friendly guide and introduction to the nature of retail banking in the modern financial services industry. The book comprehensively explains how banking works, covering subjects such as payment methods, fund transfers, collecting and paying banks and the principles of the banker-customer relationship. It covers the fundamental aspects of banking and the intermediation plus the need for balance between liquidity and profitability. It introduces the topic of lending, where some key credit risk tools are reviewed and applied, and basic securities, a vital "secondary repayment method" if credit default occurs. The book puts the topical area of retail banking into context for students, readers and bank staff alike.
Download or read book Community Banking Strategies written by Vince Boberski and published by John Wiley & Sons. This book was released on 2010-07-30 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide for community banks to rebuild and strengthen their business With Community Banking Strategies, author Vincent Boberski, a financial professional who has spent years working with senior management and the boards of directors at local banks, skillfully reveals how community banks can compete against bigger institutions in the wake of the most significant financial crisis since the 1930s. Chapter by chapter, he offers practical advice on many of the most important issues in this area, including portfolio management, balance sheet management, and dealing with interest rate and credit cycles. Along the way, Boberski also offers in-depth insights on establishing and encouraging the lasting client relationships that produce the most essential piece of the banking business: focusing on increasing core deposits, which is at the heart of any good local bank. Details the strategies, products, and tactics that will enable community banks to create opportunities out of market dislocations and effectively manage risk Reveals how to capture consistently profitable growth at the expense of regional and national competitors Discusses what it takes to transform newfound market dynamics into customer relationships that touch both sides of the balance sheet If you want to gain a better understanding of the strategies that could consistently lead to success in this field, this book is the best place to start.
Download or read book Changing Shape of Retail Banking written by and published by DIANE Publishing. This book was released on 1993 with total page 67 pages. Available in PDF, EPUB and Kindle. Book excerpt: Summary of a conference on how banks can respond to customer needs, deliver services, develop relationships with entrepreneurs, provide low cost banking and consumer education, and make community investments. Also considers banking deregulation. Black and white photos.
Download or read book Retail Banking written by A. Omarini and published by Springer. This book was released on 2016-01-12 with total page 518 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world of retail banking is changing. While previously a purely money-making entity, the industry has brought social responsibility onto its agenda, and the ground rules for success have altered. Traditional convictions, rules and values that have influenced all banking business in the past are brought into question by this shift, and banks are adopting bold strategies in order to win out over competitors. Taking both multidisciplinary and holistic approaches, Retail Banking is a comprehensive analysis of how traditional retail banks can meet the challenges of the emerging competitive landscape. It outlines the importance of considering the traditional fundamentals of banking and fitting them into the modern times, where technology is pervasive and developments in the macro and micro scenarios have changed the landscape of the industry. It highlights that modern retail banking is a conscious step away from the past, and suggests that for banks to succeed in this field, they must step away from ad-hoc initiatives and instead encourage loyalty and a life-long confidence in each of their customers. This book will be of interest to those with in interest in retail banking, bank management, business models and strategies and financial services.
Download or read book Managing Risks in Commercial and Retail Banking written by Amalendu Ghosh and published by John Wiley & Sons. This book was released on 2012-02-03 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to the practices and procedures of effectively managing banking risks Managing Risks in Commercial and Retail Banking takes an in-depth, logical look at dealing with all aspects of risk management within the banking sector. It presents complex processes in a simplified way by providing real-life situations and examples. The book examines all dimensions of the risks that banks face—both the financial risks—credit, market, and operational—and the non-financial risks—money laundering, information technology, business strategy, legal, and reputational. Focusing on methods and models for identifying, measuring, monitoring, and controlling risks, it provides practical advice backed up by solid theories, without resorting to the use of complicated mathematical and statistical formulas. Author Amalendu Ghosh exposes topics that are usually absent in books on managing banking risk—such as design of control framework, risk management architecture, credit risk rating, risk-based loan pricing, portfolio analysis, business continuity planning, and corporate governance. Author has extensive experience with a variety of major banks and institutions worldwide and brings a fresh perspective in the wake of the global finance crisis Presents a novel approach using models of the credit risk rating of different types of borrowers, the methodology for assigning weights for deriving the rating, and the scoring process Covers the essentials of corporate governance and options for credit risk assessment in line with the recommendations made in the New Basel Capital Accord Explains the methodology of risk-based internal audit, including techniques to enable bank branches to switch over from the old transaction-based audit methods With its logical sequence of the aspects of risk management, the book's layout is ideal for presentations, making it a handy tool for risk management training
Download or read book Banks of the Future written by Sohella Thuiner and published by Springer. This book was released on 2014-09-15 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will guide financial institutions in developing new approaches and solutions for handling perennial issues. Emphasizing the value of creativity for project management in the banking sector, the author provides new insights for all those working in banking and finance. Presenting a number of new, outside-the-box ideas, the book can be regarded as the missing spice that will creatively transform all other ingredients in the monetary world.
Download or read book Application and Adoption of Robotic Process Automation for Smart Cities written by Tailor, R.K. and published by IGI Global. This book was released on 2023-10-25 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the present era, technological developments are increasing the efficiency and potential of each stakeholder in a business. Robotic process automation is one of the key areas that can be applied in business organizations and corporate sectors to enhance productivity and show a path to success. Application and Adoption of Robotic Process Automation for Smart Cities provides relevant theoretical frameworks and various developments in the area of robotic process automation. Covering topics such as banking and financial services, public engagement, and smart cities, this premier reference source is a valuable resource for business leaders, IT managers, government officials, engineers, students and educators of higher education, researchers, and academicians.
Download or read book Retail Banking 2020 written by John Garvey, PwC (US) Global Banking and Capital Markets Leader and published by PricewaterhouseCoopers LLP. This book was released on 2014-03-14 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: Powerful forces are reshaping the banking industry. Customer expectations, technological capabilities, regulatory requirements, demographics and economics are together creating an imperative to change. Banks need to get ahead of these challenges and retool to win in the next era. Banks must not only execute on today’s imperatives, but also radically innovate and transform themselves for the future.
Download or read book Marketplace Lending Financial Analysis and the Future of Credit written by Ioannis Akkizidis and published by John Wiley & Sons. This book was released on 2015-12-07 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: The time for financial technology innovation is now Marketplace Lending, Financial Analysis, and the Future of Credit clearly explains why financial credit institutions need to further innovate within the financial technology arena. Through this text, you access a framework for applying innovative strategies in credit services. Provided and supported by financial institutions and entrepreneurs, the information in this engaging book encompasses printed guidance and digital ancillaries. Peer-to-peer lenders are steadily growing within the financial market. Integrating peer-to-peer lending into established credit institutions could strengthen the financial sector as a whole, and could lead to the incorporation of stronger risk and profitability management strategies. Explain (or Explore) approaches and challenges in financial analysis applied to credit risk and profitability Explore additional information provided via digital ancillaries, which will further support your understanding and application of key concepts Navigate the information organised into three subject areas: describing a new business model, knowledge integration, and proposing a new model for the Hybrid Financial Sector Understand how the rise of fintech fits into context within the current financial system Follow discussion of the current status quo and role of innovation in the financial industry, and consider the financial technology innovation landscape from the perspective of an entrepreneur Marketplace Lending, Financial Analysis, and the Future of Credit is a critical text that bridges the gap in understanding between financial technology entrepreneurs and credit institutions.
Download or read book The Future of Retail Banking written by J. DiVanna and published by Springer. This book was released on 2003-11-06 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book arises from an event on the future of banking which included leading figures in the industry. It addresses current trends influencing competition including globalization, market structure, technology and demographics and how these will impact upon companies and their organization, business opportunities, revenue streams, branding and customer behaviour. It will also show banks how to develop strategic initiatives for future competition. This will represent essential thinking for the banking and financial services industry.
Download or read book Retail and Digital Banking written by John Henderson and published by Kogan Page Publishers. This book was released on 2018-10-03 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Endorsed by the Chartered Banker Institute as core reading for the Personal and Private Banking module, Retail and Digital Banking looks at the changes that have occurred, including developments in onshore and offshore operations, call centres and the impact of technology and other critical factors in retail and digital banking. This book considers the evolution of retail banking services and the major role that technology has played in providing quality, cost-effective services to consumers. This fascinating text then goes on to offer expert thought leadership on the future of retail banking and what this could mean for existing established banks and disruptive new entrants. Retail and Digital Banking offers readers the opportunity to take a step back and consider the evolution of the sector in which they work and the tremendous level of change that has occurred over time for all operational activity. Retail and Digital Banking provides support for the Personal and Private Banking module assessment and features practical case studies from the banking sector. This essential text brings the journey of modern banking to life and considers what the future holds. Online supporting resources include a glossary and updates to regulation.
Download or read book Retail Banking Technology written by Michael Violano and published by John Wiley & Sons. This book was released on 1992-11-11 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reveals the tools, tactics and strategies that financial industry executives can use to realign and revitalize their retail banking organizations. The primary focus is on the needs and expectations of customers. Explores not only breakthrough technologies but innovative uses of conventional technology and refreshed or enhanced systems to add value to any retail banking operation. Contains practical advice, suggestions, and insights offered by scores of bankers. Topics include information and integration; teller system and service imperatives; platform automation; electronic banking; innovative products and packages; marketing information systems; sales and staff performance; branch bank merchandising and more.
Download or read book Improving Federal Consumer Protection in Financial Services written by United States. Congress. House. Committee on Financial Services and published by . This book was released on 2007 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Art and Science of Successful Interviewing Writing and Marketing of Case Histories written by Jason R. Taylor and published by Jason R. Taylor Associates. This book was released on 1984-06 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt:
