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Book The Administrative Dental Assistant Elsevier eBook on VitalSource  Retail Access Card

Download or read book The Administrative Dental Assistant Elsevier eBook on VitalSource Retail Access Card written by Linda J. Gaylor and published by . This book was released on 2020-03-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ancillary package provides electronic resources that enhance your learning. Feature boxes highlight key information and concepts. Procedure boxes provide step-by-step instructions on a wide variety of dental office duties. Comprehensive coverage and a clear, concise organization provide the information you need to know to manage today's dental office - in a way that is easy to grasp, regardless of reading level or setting. NEW and EXPANDED! New content on technology in the dental office, HIPAA, communication and social media, patient recall and retention, coding, and cross-medical billing. NEW! Images throughout, with a focus on updates in technology. UPDATED! Revised artwork throughout the text.

Book Student Workbook for The Administrative Dental Assistant Elsevier eBook on VitalSource  Retail Access Card

Download or read book Student Workbook for The Administrative Dental Assistant Elsevier eBook on VitalSource Retail Access Card written by Linda J. Gaylor and published by . This book was released on 2019-10-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Better understand the realities of working in an actual dental office environment with Student Workbook for The Administrative Dental Assistant, 4th Edition. Using a variety of practice exercises, case scenarios, critical thinking questions, and other engaging tools, this workbook helps you learn how to apply information from the main textbook and put it into practice. With this study tool, you'll also gain access to Dentrix Learning Edition practice management software, which gives you valuable experience working in a realistic dental office environment as well as a more accurate understanding of the challenges that administrative dental assistants encounter on the job. Correlation with the textbook enables users to follow along at every step to ensure their comprehension before moving forward. Trusted author Linda Gaylor taps into her years of experience as a practicing dental assistant, an instructor of dental assisting, and a curriculum director to share all the necessary knowledge and skills required to be a successful administrative dental assistant. Dentrix Learning Edition practice management software and accompanying original exercises offer you practice using one of the most widely used programs in dental offices nationwide. Review questions, including multiple-choice, short-answer, essay, and fill-in-the-blank, offer you a myriad of opportunities for self-assessment and comprehension. What Would You Do? exercises encourage you to apply chapter knowledge to everyday office dilemmas. Puzzles offer a fun and interactive way to study vocabulary. Chapter overviews are provided at the outset of each workbook chapter to help recap the chapter content and set the stage for the workbook questions and exercises. NEW! Updated content reflects the main text's more complete incorporation of the move toward the paperless dental office and electronic health records (EHRs), specifically in areas such as scheduling, filing, bookkeeping, electronic record regulations, and insurance processing. HIPAA updates are also incorporated throughout. NEW! Updated questions, activities, and puzzles reflect the changes in content and further the focus on critical thinking and application. NEW! Semester project includes a series of relevant exercises that add up to a capstone project in which you will create office procedures and management for your own fictitious dental practice. NEW! Original practice exercises developed by the text author work in conjunction with the Dentrix Learning Edition software to help you experience what it's like to work with dental practice management software. NEW! Appendix forms supplement the cases and exercises provided in various workbook chapters.

Book Student Workbook for The Administrative Dental Assistant   Revised Reprint   Elsevier E Book on VitalSource  Retail Access Card

Download or read book Student Workbook for The Administrative Dental Assistant Revised Reprint Elsevier E Book on VitalSource Retail Access Card written by Linda J. Gaylor and published by . This book was released on 2022-02-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Approx. 160 pages Correlation with the textbook enables students to follow along at every step to ensure their comprehension before moving forward. The newly updated version of Dentrix Learning Edition practice management software available for download on Evolve offers students practice using one of the most widely used programs in dental offices nationwide. Original practice management exercises developed by the text author work in conjunction with the Dentrix Learning Edition software to help students experience what it is like to work with dental practice management software. Review questions, exercises, and puzzles reinforce learning and offer students a myriad of opportunities for self-assessment. NEW and EXPANDED! New content reflects additions to the main text and focuses on technology in the dental office, HIPAA, communication and social media, patient recall and retention, coding, and cross-medical billing. NEW! Images throughout, with a focus on updates in technology. NEW! Computer application exercises assess student comprehension. UPDATED! Revised artwork throughout the workbook.

Book Modern Dental Assisting   Elsevier eBook on VitalSource  Retail Access Card

Download or read book Modern Dental Assisting Elsevier eBook on VitalSource Retail Access Card written by Debbie S. Robinson and published by . This book was released on 2023-05-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive, cutting-edge content presented in an approachable writing style aids comprehension. Step-by-step procedures for general and expanded functions include helpful color-coding and photos. Chapter features include recall questions throughout; boxes on infection control and CDC practices; and end-of-chapter elements regarding patient education, law and ethics, future trends, and critical thinking. Key terminology list offers definitions, visual highlights within chapter discussions, and an alphabetized list in the glossary with cross-references to chapter locations. Learning and performance outcomes address didactic knowledge and clinical skills mastery. NEW! Expanded coverage of digital technology topics in general dentistry and dental specialties prepares you to work in modern dental settings. NEW! Additional illustrations enhance an already stellar art program, with more than 1,700 images. NEW! Consistent chapter organization with modernized learning outcomes help you understand important topics more easily. UPDATED! Dentrix Learning Edition based on Dentrix G7.3, available for download on the companion Evolve website, gives you experience working with practice management software. UPDATED! Revised Dentrix exercises on the Evolve companion website correlate with the updated Dentrix Learning Edition software.

Book Essentials of Dental Assisting   Elsevier eBook on VitalSource  Retail Access Card

Download or read book Essentials of Dental Assisting Elsevier eBook on VitalSource Retail Access Card written by Debbie S. Robinson and published by . This book was released on 2022-10-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive, easy-to-read coverage spans the entire dental assisting curriculum, with cutting-edge content providing essential knowledge and skills. Step-by-step procedures are provided for basic and expanded dental assisting functions, showing techniques, the equipment and supplies needed, and the rationale behind each step, along with icons to identify the preparation and precautions. Expanded Function procedures are identified with a distinctive EF icon and feature a different-colored background to differentiate them from basic procedures. Multiple-choice review questions and Apply Your Knowledge questions are provided at the end of each chapter, allowing you to assess your comprehension and build problem-solving abilities. Learning objectives in each chapter introduce the topics you will learn about, and Ethical Implications boxes bring a moral perspective to dental assisting issues. Key terms and a complete glossary with definitions strengthen your understanding of important terminology. Evolve website supports the book with video clips of key procedures, patient cases, quizzes and exams, and more. NEW! Expanded content updates information in areas such as the electronic health record, preventive techniques, the impact of the Affordable Care Act, and cultural diversity. NEW! Updated photos and illustrations include vivid original renderings of head, neck, and dental anatomy, along with improved photos of the latest products, equipment, and instruments.

Book Student Workbook for Modern Dental Assisting   Elsevier eBook on VitalSource  Retail Access Card

Download or read book Student Workbook for Modern Dental Assisting Elsevier eBook on VitalSource Retail Access Card written by Doni L. Bird and published by . This book was released on 2020-03-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seamless content correlation utilizes activities and exercises that reinforce the chapter content that you are currently learning in the main text. Practice and review questions for each chapter include short answer, fill-in-the-blank, multiple-choice, and labeling questions to help reinforce your understanding of terminology and concepts. Competency skill checklists provide clear guidelines for performing each dental assisting skill and help your evaluate your strengths and weaknesses, with pages perforated so that you can detach individual skill sheets for use in clinical settings. Dental assisting externship provides information and resources to support practicum. Patient case exercises use patients on the companion Evolve website's Interactive Dental Office and include medical and dental histories, radiographs, and charting to help you solve problems relating to patient health issues. Video review sections visually reinforce your understanding of text material. NEW! Information on cultural diversity grounds you in this important topic and how it relates to patient care and patient communication. NEW! Coverage of the latest advances in general and specialty dental care matches the updates in the text and addresses technological advancements, public health and access to care, teledentistry, infection control guidelines, the Zika virus, Ebola, the oral-systemic health connection, and more. NEW! Updated diagrams and visual exercises enable you to expand your visual knowledge. UPDATED! Removable flashcards summarize key information about the sciences, medical emergencies, infection control, radiography, dental materials, dental instruments, and dental procedures, offering convenient, on-the-go review and exam preparation. NEW! Updated review questions, case applications, and exercises help reinforce your understanding of terminology and concepts from the main text.

Book Student Workbook for Essentials of Dental Assisting   Elsevier eBook on VitalSource  Retail Access Card

Download or read book Student Workbook for Essentials of Dental Assisting Elsevier eBook on VitalSource Retail Access Card written by Debbie S. Robinson and published by . This book was released on 2022-03-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chapter exercises test your recall and comprehension of the material with short answer, multiple choice, fill-in-the-blank, matching, true/false, and labeling for dental anatomy and charting. Correlation with the textbook makes it easy to move between the chapters in the main text and the competency sheets and exercises in the workbook. Correlation with the online Interactive Dental Office provides engaging exercises for the patient cases on the Evolve website. Competency sheets allow you to practice a skill until you have mastered it, and provide a convenient template for self-, peer-, or instructor evaluation. Cases with short-answer questions let you apply concepts to the practice setting. Removable flashcards quiz you about the sciences, medical emergencies, infection control, radiography, dental materials, instruments, and dental procedures, helping you prepare more effectively for courses and also for national board and state certification exams. Perforated pages allow users to detach exercises for classroom evaluation and competency forms for use in clinical evaluation settings. NEW! Updated content reflects changes to the Essentials of Dental Assisting, 7th Edition textbook, in areas such as the electronic health record, preventive techniques, the impact of the Affordable Care Act, and cultural diversity.

Book Student Workbook for The Administrative Dental Assistant   E Book

Download or read book Student Workbook for The Administrative Dental Assistant E Book written by Linda J. Gaylor and published by Elsevier Health Sciences. This book was released on 2023-12-15 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn more effectively with a wealth of interactive exercises for practice, reinforcement, and recall! An indispensable companion to the textbook, the Student Workbook for The Administrative Dental Assistant, 6th Edition combines the key objectives and content of the book with challenging exercises — putting the information you need into a practical context. Separated by chapter for easy correlation to the text, the workbook contains chapter summaries; learning objectives; short-answer, matching, multiple-choice, and/or fill-in-the-blank questions; case scenarios followed by critical thinking questions; and fun puzzles to reinforce key terminology. The Dentrix Learning Edition practice management software, combined with original exercises in the workbook, help you learn to use the software and prepare for your career. New content covers navigating dental office technology, communication and social media, and more. • Correlation with the textbook• Original practice management exercises• Review questions, exercises, and puzzles to reinforce learning NEW! Content addresses managing a dental office during national and worldwide public health emergencies, such as the COVID-19 pandemic, and includes updated information on digital office systems. NEW! Enhanced coverage of bookkeeping and financial problem-solving skills is added. NEW! Additional practice management exercises work in conjunction with the newest version of Dentrix Learning Edition based on Dentrix G7.3 to help students experience what it is like to work with dental practice management software.

Book The Administrative Dental Assistant E Book

Download or read book The Administrative Dental Assistant E Book written by Linda J. Gaylor and published by Elsevier Health Sciences. This book was released on 2019-12-21 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW and EXPANDED! New content on technology in the dental office, HIPAA, communication and social media, patient recall and retention, coding, and cross-medical billing. NEW! Images throughout, with a focus on updates in technology. UPDATED! Revised artwork throughout the text.

Book Practice Management for the Dental Team Elsevier eBook on VitalSource  Retail Access Card

Download or read book Practice Management for the Dental Team Elsevier eBook on VitalSource Retail Access Card written by Betty Ladley Finkbeiner and published by . This book was released on 2019-11-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive coverage on the business of managing a dental office provides vital information to ensure the success of any dental practice. UNIQUE! Emphasis on roles of the entire dental team featured throughout text. UNIQUE! Patterson Dental EagleSoft screen shots and exercises equip you with valuable realistic practice experience. Practice quizzes for each chapter on the Evolve website help your test comprehension and prepare you for classroom and board exams. Expert author Betty Ladley Finkbeiner imparts knowledge and advice from years of teaching and practical experience and wide reach in dental assisting education. Key terminology defined in the chapter's glossary and called out in boldface color within chapter discussions helps you to understand dental practice and clinical dentistry terminology essential to the success of any office manager. Learning Activities and Practice Notes encourage you to apply the content to realistic office situations and convey important tips and advice. Learning outcomes at the beginning of each chapter frame the content and serve as checkpoints for comprehension and study. Summary tables and boxes provide easy-to-read summaries of text discussions that support visual learners and serve as useful review and study tools. Bibliographical citations direct you to targeted sources of information where additional dental-related information can be located. Appendixes provide supplemental information for quick and handy office reference. NEW! Content includes the latest information on alternative workforce models, dental insurance and reimbursement, production, and inventory planning UPDATED! Art program with modern illustrations and photographs helps you to understand today's office environment, tools, and equipment. EXPANDED and IMPROVED! Test Bank with cognitive leveling and mapping to the Dental Assisting National Board (DANB) test blueprint.

Book Student Workbook for Practice Management for the Dental Team Elsevier eBook on VitalSource  Retail Access Card

Download or read book Student Workbook for Practice Management for the Dental Team Elsevier eBook on VitalSource Retail Access Card written by Betty Ladley Finkbeiner and published by . This book was released on 2019-10-23 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Correlating chapters between the workbook and textbook allow you to follow along every step of the way to ensure comprehension. UNIQUE! Original practice exercises give you experience working with the EagleSoft program to better prepare for office life. (Access to software provided with purchase of textbook.) Large number of review activities including assessment questions and case scenarios help you to apply textbook content to provide solutions to everyday office dilemmas. Detailed step-by-step instructions and screen shots for easy-to-use software experience. (Access to software provided with purchase of textbook.) NEW! Content includes the latest information on alternative workforce models, dental insurance and reimbursement, production, and inventory planning. NEW! Expanded original Eaglesoft exercises provides you with even more practice. (Access to software provided with purchase of textbook.)

Book Medical Office Administration   Elsevier eBook on VitalSource  Retail Access Card

Download or read book Medical Office Administration Elsevier eBook on VitalSource Retail Access Card written by Brenda A. Potter and published by . This book was released on 2021-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 5th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on Day 1. When used in conjunction with SimChart® for the Medical Office, Elsevier's educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job. Approachable writing style uses a conversational tone for easy understanding. Procedure checklists outline the steps required to complete a full range of administrative tasks. Patient-centered focus highlights the importance of exceptional service as a key component of every Medical Assisting competency. Think About It feature encourages you to apply your knowledge to realistic work situations and develop critical thinking. Chapter checkpoints promote comprehension with questions following sections of the text. Compliance tips provide focused guidance on how to follow HIPAA mandates. Learning resources on the Evolve website provide extra practice, including chapter quizzes, a sample certification exam, and interactive forms. NEW content expands discussion of patient confidentiality, healthcare data security, appointment scheduling, procedure coding changes, job search strategies, and more. UNIQUE! Correlation with NEW SimChart® for the Medical Office (SCMO) exercises simulates all aspects of the administrative functions that make up the day-to-day practice of a medical office. (SCMO sold separately.) NEW! Sample practice examination on the Evolve website provides effective preparation for certification.

Book Kinn s The Administrative Medical Assistant   Elsevier eBook on Vital Source  Retail Access Card

Download or read book Kinn s The Administrative Medical Assistant Elsevier eBook on Vital Source Retail Access Card written by Brigitte Niedzwiecki and published by . This book was released on 2022-11-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: More than any other product on the market, the most successful medical assistants begin their careers with Kinn. Known for more than 65 years for its alignment with national curriculum standards, Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 15th Edition teaches the real-world administrative skills essential for a career in the modern medical office - always with a focus on helping you apply what you've learned. This edition features new and expanded content on insurance, coding, privacy and security, telehealth logistics, and much more. With its approachable writing style appropriate for all levels of learners and a full continuum of separately sold adaptive solutions, EHR documentation experience, and HESI remediation and assessment, quickly master the leading skills to prepare for certification and a successful career in the dynamic and growing administrative medical assisting profession! Step-by-step, illustrated procedures include rationales and a focus on professionalism. Electronic health record (EHR) coverage provides access to hands-on activities using SimChart® for the Medical Office (sold separately). Applied learning approach incorporates threaded case scenarios and critical thinking applications. Patient education and legal and ethical features at the end of each chapter reinforce legal and communications implications within medical assisting practice. Key vocabulary terms and definitions are presented at the beginning of each chapter, highlighted in text discussions, and summarized in a glossary for quick reference. Robust Evolve companion website offers procedure videos, practice quizzes, mock certification exams, and interactive learning exercises. NEW! Content aligns to 2022 Medical Assisting educational competencies. NEW and UPDATED! Comprehensive coverage of all administrative functions complies with accreditation requirements and includes insurance, coding, privacy and security, telehealth logistics, and more. NEW! Artwork familiarizes you with the modern medical office and equipment.

Book Student Workbook for The Administrative Dental Assistant   Revised Reprint   E Book

Download or read book Student Workbook for The Administrative Dental Assistant Revised Reprint E Book written by Linda J. Gaylor and published by Elsevier Health Sciences. This book was released on 2022-02-02 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enhance your learning with a wealth of interactive exercises for practice, reinforcement, and recall! An indispensable companion to the textbook, the Student Workbook for The Administrative Dental Assistant, 5th Edition combines the key objectives and content of the book with challenging exercises — putting the information you need into a practical context. Separated by chapter for easy correlation to the text, the workbook contains chapter summaries; learning objectives; short-answer, matching, multiple-choice and/or fill-in-the-blank questions; case scenarios followed by critical thinking questions, new Computer Application Exercises; and fun puzzles to reinforce key terminology. The newly updated version of Dentrix Learning Edition practice management software, available for download on Evolve, is combined with original exercises in the workbook help you learn to navigate it, and new content includes dental office technology, communication and social media, and more. Correlation with the textbook enables students to follow along at every step to ensure their comprehension before moving forward. The newly updated version of Dentrix Learning Edition practice management software available for download on Evolve offers students practice using one of the most widely used programs in dental offices nationwide. Original practice management exercises developed by the text author work in conjunction with the Dentrix Learning Edition software to help students experience what it is like to work with dental practice management software. Review questions, exercises, and puzzles reinforce learning and offer students a myriad of opportunities for self-assessment. NEW and EXPANDED! New content reflects additions to the main text and focuses on technology in the dental office, HIPAA, communication and social media, patient recall and retention, coding, and cross-medical billing. NEW! Images throughout, with a focus on updates in technology. NEW! Computer application exercises assess student comprehension. UPDATED! Revised artwork throughout the workbook.

Book Mosby s Dental Assisting Exam Review   Elsevier eBook on VitalSource  Retail Access Card

Download or read book Mosby s Dental Assisting Exam Review Elsevier eBook on VitalSource Retail Access Card written by ELSEVIER and published by . This book was released on 2022-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare for national certification, local or state exams, or course review with Mosby's Dental Assisting Exam Review, 4th Edition! Based on the content in the Certified Dental Assistant (CDA®) examination administered by the Dental Assisting National Board (DANB), the book provides a comprehensive review of general chairside assisting, radiation health and safety, and infection control. On the Evolve website, a test generator lets you practice taking timed, simulated exams with randomized questions. In total, this resource includes 3,000 multiple-choice questions between the print book and Evolve site. That's nearly 10 times the number of questions on the actual CDA® exam! 3,000 total multiple-choice questions are provided between the print book and the Evolve website - all modeled after the questions in the Certified Dental Assistant (CDA®) examination - and include answers and rationales. Three print practice tests are included in the Mosby's Dental Assisting Exam Review text and have the same number and type of questions you can expect to see in the General Chairside, Infection Control, and Radiation Health and Safety component exams. Evolve website includes the equivalent of more than six additional CDA®-style exams, and allows you to answer questions in Practice and Exam modes. Test generator on Evolve allows you to create an unlimited number of unique CDA® exam-style practice tests while in Exam mode, giving you test-taking experience in a realistic online environment, and provides feedback after completion of the exam. Clock functionality on Evolve includes a test timer allowing you to practice CDA®-exam time management. State-by-state Expanded Functions questions are included on Evolve, providing preparation for the board exam in any state. NEW! 200 additional multiple-choice questions provide even more exam preparation. NEW! Updated full-color photos and illustrations help explain difficult concepts. REVISED! Content review sections include the latest concepts in general chairside assisting, radiation health and safety, and infection control.

Book The Administrative Dental Assistant

Download or read book The Administrative Dental Assistant written by Linda J Gaylor and published by W B Saunders Company. This book was released on 2006-11-08 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a Pageburst digital textbook; the product description may vary from the print textbook. Now in full color, The Administrative Dental Assistant is revised to reflect the latest information on operating a dental office. It's logically organized to cover all of the various tasks an administrative dental assistant encounters. It includes up-to-date CDT-5 Dental Codes, new HIPAA (Health Insurance Portability and Accountability Act) and OSHA (Occupational Safety and Health Administration) guidelines, plus current examples of key equipment, forms, and computer technology. A companion CD-ROM simulates dental practice management, offering opportunities to enter and update patient data, post payment and treatment procedures using dental codes, submit e-claims for payment, evaluate reports, and schedule appointments. Remember boxes highlight important chapter points Procedure boxes offer step-by-step procedural guides for typical and/or complicated dental administrative assistant tasks. Food For Thought boxes provide supplemental information to that in the text. Patient File Folder Mock-Up simulates and describes a complete patient file folder, with examples of all of the forms typically included. Critical Thinking questions are presented at the end of each chapter, based on chapter content. Web Watch provides Internet links in each chapter for additional related information. A companion CD-ROM offers interactive exercises, with activities simulating the daily tasks performed by a typical administrative dental assistant. HIPAA guidelines are included in the text and highlighted in boxes, highlighting current information on privacy practices. More than 100 new or colorized images reinforce key points and provide examples of important topics and procedures. Full-color design offers authentic color images and highlights key points. A companion Evolve® website features: Chapter elements including key terms and objectives Expansive image collection from the text Links to related content and additional information available on the Internet

Book Kinn s The Administrative Medical Assistant   Elsevier eBook on Vital Source  Retail Access Card

Download or read book Kinn s The Administrative Medical Assistant Elsevier eBook on Vital Source Retail Access Card written by Brigitte Niedzwiecki and published by . This book was released on 2019-11-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive coverage of all administrative procedures prepares you to run a medical office. 65 step-by-step illustrated procedures with rationales break down key administrative skills to master. Applied approach to learning helps you use what you've learned in a real-world setting, including case scenarios, critical thinking exercises, procedures videos, and interactive online activities. Thorough EHR coverage with access to hands-on activities incorporates use of SimChart® for the Medical Office software (sold separately) designed to ensure that you are practice-ready. Key vocabulary terms and definitions are presented at the beginning of each chapter and highlighted in text discussions. Summary of Learning Objectives serves as a checkpoint and study tool. Robust companion website includes chapter quizzes, sample certification exams, procedures videos, and interactive exercises. Patient education and legal and ethical features help relate content to practical use. NEW! Chapter reviews medical terminology, anatomy and physiology, and pathology to help you build a solid foundation. NEW! Reorganized and expanded content covers medical office accounts, collections, banking, and practice management to build a deep understanding of the workings of a medical office. NEW! Artwork focused on the workings of a modern medical office includes updated illustrations and photographs of procedures and medical records. NEW! Expanded and updated sample certification exams help you practice and prepare for certification. NEW! Streamlined presentation refines organization and writing for easy comprehension. NEW! Coverage of patient-centered care featured throughout textbook.