Download or read book Supervision Skills for the Service Industry written by Dana V. Tesone and published by . This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique, engaging “hands-on” guide helps managers and supervisors effectively manage and supervise people. The book is designed to provide leaders in the workplace with a quick and practical tool for working smarter, not harder. A three-part organization focuses on the knowledge required for effective supervision, contains chapters addressing practical skills for supervisors to use on the job, details job search strategies, and explores how to actually be a supervisor in the real-world.. For practicing managers and supervisors who want to successfully lead into the twenty-first century.

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley and Sons. This book was released on 2009-01-09 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: Order of authors reversed on previous eds.

Download or read book The New Supervisor Skills for Success written by Bruce B. Tepper and published by McGraw Hill Professional. This book was released on 1993-06-22 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shows how to develop and improve the skills necessary to make being a supervisor productive and enjoyable.

Download or read book Self Development Aids for Supervisors and Middle Managers written by United States Civil Service Commission. Library and published by . This book was released on 1970 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Supervisor s Survival Guide written by Kris Cole and published by Penguin Books. This book was released on 2002 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical, concise guide with easy-to-implement ideas, tips and explanations, this book will assist the reader in attaining management and team leadership success.

Download or read book Effective Supervision written by David L. Goetsch and published by Pearson. This book was released on 2002 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Containing ten years of experience, this complete "seminar in a book" includes success tips for supervisors, and "hands-on, real-world" activities that teach the many and varied skills necessary for success in today's workplace. It develops individuals who know not only about supervision, but who know how to supervise. Chapter topics cover leadership, facilitating change, communication, ethics, motivation, decision making and problem solving, performance appraisal, employee complaints, workplace violence, legal issues, training, health and safety, staffing, and team building and teamwork. For supervisors, team leaders, and work coaches--for on-the-job training, business and industry seminars, and distance learning.

Download or read book Supervision as Collaboration in the Human Services written by Michael J. Austin and published by SAGE. This book was released on 2004-03-23 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors have assembled some of the finest minds in the field of supervision studies to produce Supervision as Collaboration in the Human Services. Key aspects of a learning organization and the process of organizational learning are explored across the various human services (social, mental health, health, and aging), making this an essential core text for graduate and undergraduate students of social work and counselling, as well as for human services supervisors and practitioners.

Download or read book Hospitality Supervision and Leadership Level 3 written by Patricia Paskins and published by Hodder Education. This book was released on 2015-07-31 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding

Download or read book Supervision in the Hospitality Industry Student Workbook written by Jack E. Miller and published by Wiley. This book was released on 1998-06-01 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revision of the most successful textbook in supervision for the hospitality industry covers current topics such as managing a diverse workforce, and is reorganized into three sections focusing on leadership, human resources, and management.

Download or read book Supervision the Most Valuable Workplace Skill You Can Have written by Tom McGinley and published by CreateSpace. This book was released on 2015-03-13 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision is not hard to learn. In just a few hours, you will know more than 95 percent those who have been supervising people for years. You can begin applying this immediately in your workplace. The ability to control the actions of others at work is one of the best business skills a person can have. It will make your life easier, provide you with a path to more resources and give you a new way of looking at work. This is your key to success at work. Regardless of whether you are an ordinary worker or a senior manager, supervision is the key to your career advancement. Supervision makes you a person who can get things done by helping others be more productive. This multiplies your value in the workplace. Everyone, from the most basic employee to upper level managers can benefit from this easy to acquire, but seldom mastered, skill. If you are a supervisor wannabe or a senior technical manager who is responsible for others, the basic skills you need are the same. They are all in this book, and these skills are easy to master.

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by Wiley. This book was released on 2011-12-06 with total page 528 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating.

Download or read book First Line Supervision written by Charles M. CADWELL and published by AMACOM Div American Mgmt Assn. This book was released on 2006-01-12 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Join the thousands of supervisors who have stepped up to their new roles with this self-study classic. Join the thousands of supervisors who have learned the ropes with this classic book on mastering supervisory skills. Completely revised and updated, First-Line Supervision, Fifth Edition gives you all the confidence and know-how you need to achieve and maintain supervisory success in the contemporary workplace. Filled with expert information on all the basics of the job—from managing time and stress to motivating and counseling employees— First-Line Supervision, Fifth Edition is light on business-school jargon and heavy on real-world guidance. Using self-assessments, action plans and relevant work examples, it shows you exactly how to apply crucial supervisory skills in your own workplace. Whether a novice or experienced supervisor, you’ll find First-Line Supervision, Fifth Edition inspirational, instructive and encouraging. Just think of the book as a trusted friend—one that will lead you step-by-step along a new path to success and satisfaction. You will learn how to: • Make a successful transition from staff to supervisor • Develop your own leadership style • Establish a partnership with your boss • Give feedback to improve performance • Build a top-performing team • Manage communication technology • Develop the skills to manage a diverse work force • Learn techniques for managing virtual employees and employees at multiple and distant locations. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Download or read book Introduction to Supervision written by United States Civil Service Commission. Bureau of Training and published by . This book was released on 1970 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Supervision in the Hospitality Industry Online Component Ahlei Access Card written by Raphael R Kavanaugh and published by Educational Institute. This book was released on 2012-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervisory Skill Builders Online is the program that serves as the online component for the text, Supervision in the Hospitality Industry 5/e by Raphael R. Kavanaugh. The online component has 9 modules (amounting to roughly 3 hours of seat-time each), covers 85 topics, and amounts to 27 total hours of seat-time. This online course provides an entertaining approach to building supervisory skills. The modules are loaded with need to know information on how supervisors should carry out their responsibilities to management as well as employees. Ideal as a self-trainer, the series helps supervisors: meet management s objectives for productivity and quality guest service; solve everyday workplace challenges; gain respect, trust, and support from the people who work for them. Learning is facilitated through interactivity; videos, embedded questions, and readings are available throughout. This online component gives six-month access for student users. "

Download or read book Successful Supervision and Leadership written by Tracey Harris and published by CRC Press. This book was released on 2020-04-07 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Around the world, hundreds of thousands of supervisors and leaders provide coaching, supervision and leadership to staff every day of the year, yet the majority of supervisors have never attended formal training about how to be an effective supervisor and leader. The majority of supervisors do not refresh their skills, knowledge and capabilities to remain up to date or evaluate their supervisory practice regularly. Supervision is fundamental to ensure that employees meet the requirements of their role, feel supported and valued, and engage in ongoing growth and development. When supervision is effective, it reduces stress, fatigue and burnout. Supervision ensures that employees reflect on their work to maintain high performance and it supports well-being as a professional. This latest book is an essential guide for experienced supervisors and leaders. It is a comprehensive book demonstrating how to provide effective supervision and leadership in the modern workplace. It assists leaders to understand the industrial and ethical context in which supervision is provided, how to evaluate the effectiveness of supervision, and shows supervisors and leaders the specific capabilities that are necessary to be a quality leader and supervisor. This book is a must-read for any supervisor or leader who wants to provide effective supervision and leadership. Each chapter provides valuable information and the latest research on supervision with reflective questions to guide supervisors in their thinking and learning about supervision.

Download or read book Enlightening Professional Supervision in Social Work written by Manohar Pawar and published by Springer Nature. This book was released on 2022-11-14 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a response to the felt need of social work practitioners for professional supervision. Reflecting on the social work profession in the context of contemporary socio-economic and political challenges and wide-ranging organizational and practice settings, the book provides a voice for supervisors to share their experiences. Social workers often deal with difficult, undefined and unique human situations where there are no ready-made solutions or quick fixes. This constant and complex working process can cause stress, burnout and affect their quality of work and judgement if they are not supported appropriately and in a timely way. One such support to them is offering professional supervision to enhance their professional functioning and their quality of service. On the one hand, the narratives of experienced supervisors reveal critical dilemmas, core processes and content, expectations, issues posed, and concepts and theories employed in professional supervision, and on the other, the wisdom and qualities of supervisors. This book analyzes concepts and models employed by supervisors and the complex interaction of their qualities and wisdom that arise from their narratives. It underscores the supervisee's being through integrating the personal and professional self to deliver better quality services to people, agencies, and communities. The book argues that the current trends compel action for well thought through professional supervision for all who need it. Those interested in professional supervision – supervisees, practitioners, and supervisors – will benefit from reading this book. Enlightening Professional Supervision in Social Work: Voices and Virtues of Supervisors is the resource that both supervisors and practitioners need to create safe environments to carefully reflect, develop knowledge, sharpen skills and effectively engage in practice. It will improve services to clients and organizational service provision, and not only benefit both practitioners and supervisors in social work and human services, but also social work educators and students, social policy administrators as well as managers and trainers in the social services sector.

Download or read book Developing Leadership Excellence written by Tracey Harris and published by Taylor & Francis. This book was released on 2018-06-27 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional Supervision is a core component of maintaining professional practice and accreditation for many professions particularly in the community and human services sector. Professions such as Social Workers, Occupational Therapists, Physiotherapists, Teachers, Nurses, Midwives, Doctors, Counsellors and Psychologists are encouraged to access regular professional supervision as part of maintaining professional standards in their role; engage self care; promote ongoing growth and development; and meet organisational requirements. Throughout her career, Tracey Harris had had a passion for the role that professional and operational supervision has in the workplace. She has developed a systematic framework that ensures supervision remains effective and sustainable over time. As part of the supervision platform and system, Tracey has developed a range of unique resources, tools and documents for beginning supervisory practitioners to assist them to develop the necessary skills to feel confident and supported in their new role. She has developed seven integrated supervision models that provide a common language framework for all roles in the organizational and business context. Developing Supervisory Excellence: A Practice Guide for the New Professional Supervisor is the first text of its kind to integrate the existing frameworks of supervision into a comprehensive model of practice, providing new supervisors with a clear procedural and practice guide for conducting professional and operational supervision. In addition, it provides new supervisors with a range of resources to support, record, track, and evaluate the supervision process and outcomes. This book: Outlines the different types of supervision and provides reflective questions to encourage new supervisors to reflect on what supervision is, its purpose, what it hopes to achieve and explores what inadequate supervision looks like. Provides new supervisors with a guide on what to look for in quality training, what key topics are useful in training and concludes with reflective questions for new supervisors to consider when thinking about engaging in training. Provides a detailed analysis of the benefits of providing and engaging in professional supervision. Provides key information for new supervisors about how to set up supervision and build rapport in the supervisory relationship. Explores how to maintain professional boundaries and the process of providing and receiving helpful feedback. Outlined and provides examples of relevant documents to use in supervision given the ethical and industrial nature of supervision. Discusses the value of evaluating professional supervision and includes reflective questions for supervisors to consider as they develop a framework for evaluation. Discusses the core differences between the supervision styles and how to manage the dual role of line and professional supervisor. Outlines an example framework for assessing competency and capability for new supervisors.