Download or read book Supervision in the Hospitality Industry Online Component Ahlei Access Card written by Raphael R Kavanaugh and published by Educational Institute. This book was released on 2012-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervisory Skill Builders Online is the program that serves as the online component for the text, Supervision in the Hospitality Industry 5/e by Raphael R. Kavanaugh. The online component has 9 modules (amounting to roughly 3 hours of seat-time each), covers 85 topics, and amounts to 27 total hours of seat-time. This online course provides an entertaining approach to building supervisory skills. The modules are loaded with need to know information on how supervisors should carry out their responsibilities to management as well as employees. Ideal as a self-trainer, the series helps supervisors: meet management s objectives for productivity and quality guest service; solve everyday workplace challenges; gain respect, trust, and support from the people who work for them. Learning is facilitated through interactivity; videos, embedded questions, and readings are available throughout. This online component gives six-month access for student users. "
Download or read book Supervision in the Hospitality Industry AHLEI written by Raphael R. Kavanaugh and published by Pearson Higher Ed. This book was released on 2013-05-03 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Introduce students to the supervisory skills they’ll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. SUPERVISION IN THE HOSPITALITY INDUSTRY, 5/e features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This book also provides resources to help students create a professional development plan for their career. Authors: Jack D. Ninemeier, Ph.D., CHA, CHE, and Raphael R. Kavanaugh, Ed.D., CHA
Download or read book Supervision in the Hospitality Industry written by Raphael R. Kavanaugh and published by Educational Institute of American Hotel & Motel Association. This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing Technology in the Hospitality Industry Online Component Ahlei Access Card written by Michael L Kasavana and published by Educational Institute. This book was released on 2012-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This online component provides interactive material that relates directly to the chapter content found in the AHLEI textbook, Managing Technology in the Hospitality Industry 6/e by Michael Kasavana. Features include interactive self-quizzes to help students gauge their understanding of the material and links to related websites. Also included are embedded head-and-shoulder videos of the author which serve to examine and expand on chapter competencies and key concepts. This online component gives six-month access for student users.
Download or read book Supervision in the Hospitality Industry 5e W Student Access Card for Blackboard SET written by Jack E. Miller and published by . This book was released on 2006-04 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Supervision in the Hospitality Industry Eighth Edition WileyPLUS LMS Card written by John R. Walker and published by Wiley. This book was released on 2016-03-21 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Supervision in the hospitality industry written by John R. Walker and published by . This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2015-12-29 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.
Download or read book Supervision in the Hospitality Industry Eighth Edition WileyPLUS Blackboard Card written by John R. Walker and published by Wiley. This book was released on 2016-03-21 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Supervision in the Hospitality Industry Eighth Edition with WileyPlus Blackboard Card Set written by Walker and published by . This book was released on 2015-11-11 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hotel Front Office Management written by James A. Bardi and published by Wiley. This book was released on 1996-08-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.
Download or read book Managing Front Office Operations written by Michael L. Kasavana and published by Educational Institute. This book was released on 2013-04-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.
Download or read book Managing Housekeeping Operations AHLEI written by Aleta A. Nitschke and published by Pearson Higher Ed. This book was released on 2013-04-29 with total page 619 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Housekeeping is critical to the success of today's hospitality operations. The third edition of this textbook shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area.
Download or read book Baking and Pastry written by The Culinary Institute of America (CIA) and published by Wiley. This book was released on 2009-05-04 with total page 944 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 2004, Baking and Pastry has quickly become an essential resource for anyone who wants to create professional-caliber baked goods and desserts. Offering detailed, accessible instructions on basic techniques along with 625 standout recipes, the book covers everything from yeast breads, pastry doughs, quick breads, cookies, custards, souffl?s, icings, and glazes to frozen desserts, pies, cakes, breakfast pastries, savory items, and chocolates and confections. Featuring 461 color photographs and illustrations--more than 60 percent of which are all-new--this revised edition offers new step-by-step methods for core baking techniques that make it even more useful as a basic reference, along with expanded coverage of vegan and kosher baking, petit fours and other mini desserts, plated desserts, decorating principles and techniques, and wedding cakes. Founded in 1946, The Culinary Institute of America is an independent, not-for-profit college offering bachelor's and associate degrees, as well as certificate programs, in culinary arts and baking and pastry arts. A network of more than 37,000 alumni in foodservice and hospitality has helped the CIA earn its reputation as the world's premier culinary college. Visit the CIA online at www.ciachef.edu.
Download or read book Menu Engineering written by Michael L. Kasavana and published by Hospitality Publications. This book was released on 1990-01-01 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Revenue Management for the Hospitality Industry written by David K. Hayes and published by John Wiley & Sons. This book was released on 2021-11-09 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: REVENUE MANAGEMENT FOR THE HOSPITALITY INDUSTRY Explore intermediate and advanced topics in the field of revenue management with this up-to-date guide In the newly revised second edition of Revenue Management for the Hospitality Industry, an accomplished team of industry professionals delivers a comprehensive and insightful review of hospitality pricing and revenue optimization strategies. The book offers realistic industry examples from hotels, restaurants, and other hospitality industry segments that use differential pricing as a major revenue management tool. The authors discuss concepts critical to the achievement of hospitality professionals’ revenue management goals and include new examinations of the growing importance of effective data collection and management. A running case study helps students learn how to incorporate the revenue management principles and strategies included in the book’s 14 chapters. Written for students with some prior knowledge and understanding of the hospitality industry, the new edition also includes: A brand-new chapter on data analysis and revenue management that addresses many of the most important data and technology-related developments in the field, including the management of big data, data safety, and data security In-depth discussions of revenue management topics including Net Revenue Per Available Room, Direct Revenue Ratio, and other KPIs Major changes to the book’s instructor support materials and an expansion of the instructor’s test bank items and student exercises. An indispensable resource for students taking courses in hospitality management or business administration, Revenue Management for the Hospitality Industry, Second Edition is also ideal for managers and executives in the hospitality industry.
Download or read book Hospitality Management Education written by Kaye Sung Chon and published by Routledge. This book was released on 2013-04-03 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: Help students succeed now and in the future in any aspect of the hospitality field! Hospitality Management Education focuses on the academic aspect of hospitality--the mechanisms of hospitality education programs, their missions, their constituents, and the outcomes of their efforts. This book examines why people study hospitality management, the vast opportunities the field offers, and ways to best prepare students for a career in the industry or in academia. Within Hospitality Management Education, you'll find exhibits, figures, tables, and insight into innovative practice methods that will strengthen your skills as an educator and contributor to the growing success of this discipline. Containing research and first-hand accounts, Hospitality Management Education offers you insight into qualities and strategies that make educators or employees effective and successful in the industry. You'll find useful information to help you better prepare students and enhance your teaching skills, such as: understanding the history and advances of hospitality management education during the past 75 years stressing the difference between the hospitality industry and other industries to help prospective hospitality students understand the unique rigors of hospitality examining degree programs in the United Kingdom, Australia, and the United States to identify common global teaching trends, differences, and program outcomes enhancing student learning and education programs by linking academic hospitality programs to industry through internships, involvement with industry associations, and advisory councils assuring quality in academic programs through accreditation, certification, outside peer reviews, outside reviews by the industry, and administrative reviews of the faculty preparing for a professional academic career through strategic career planning, networking, and targeting hospitality programs Hospitality Management Education discusses educational trends as a whole over the past decade to give you insight into future directions of hospitality such as increased specialization, growing numbers of faculty, more funding, and increased academic focus on research and scholarship. In this valuable volume, you'll find methods and suggestions that will make you a more knowledgeable and effective educator!
