Download or read book Customer Relationship Management written by Francis Buttle and published by Routledge. This book was released on 2009 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title presents an holistic view of CRM, arguing that its essence concerns basic business strategy - developing and maintaining long-term, mutually beneficial relationships with strategically significant customers - rather than the operational tools which achieve these aims.

Download or read book Artificial Intelligence Automation Technology Changing the World written by Dr. Munish Jindal and published by Blue Hill Publications. This book was released on with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Automation and artificial intelligence (AI) are transforming the world and contributing to the overall economic growth with futuristic approach. Automation and AI are future decoded, with the recent technological progress pushing the frontier of what machines can do and doing till today. This book provides insights that society needs these improvements to provide value to contribute to the growth and make onceunimaginable progress on some of our most difficult societal challenges. AI has made especially large strides in recent years, as machine-learning algorithms have become more sophisticated and made use of huge increases in computing power and of the exponential growth in data available to train them. These technologies are already generating value in various products and services, and companies across sectors use them in an array of processes to personalize product recommendations, to making you pro in sports, to making you commute, as well as assisting you in growing more food, healthy food, providing you holistic living.

Download or read book SAP GRC For Dummies written by Denise Vu Broady and published by John Wiley & Sons. This book was released on 2011-02-04 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governance, risk, and compliance—these three big letters can add up to one giant headache. But GRC doesn't have to be a boil on your corporate behind. SAP GRC For Dummies untangles the web of regulations that confronts your company and introduces you to software solutions the not only keep you in compliance, but also make your whole enterprise stronger. This completely practical guide starts with a big-picture look and GRC and explains how it can help your organization grow. You'll find out why these regulations were enacted; what you can do to ensure compliance; and how compliance can help you prevent fraud, bolster your corporate image, and envision and execute the best possible corporate strategy. This all-business handbook will help you: Understand the impact of Sarbanes-Oxley Control access effectively Color your company a greener shade of green Source or sell goods internationally Keep your employees safe and healthy Ensure that data is kept secret and private Manage information flow in all directions Enhance your public image through sustainability reporting Use GRC as the basis for a powerful new corporate strategy Complete with enlightening lists of best practices for successful GRC implementation and conducting global trade, this book also puts you in touch with thought leadership Web sights where you can deepen your understanding of GRC-based business strategies. You can't avoid dealing with GRC, but you can make the most of it with a little help from SAP GRC For Dummies.

Download or read book Implementing SugarCRM written by Michael Whitehead and published by Packt Pub Limited. This book was released on 2006-01 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a unique checklist approach the book works from the SugarCRM basics right up to advanced features in a clear, friendly way. It is carefully designed to distil hard-won SugarCRM wisdom from a recognized expert into a clear, readable, practical guide. By helping you clarify your business goals the book enables you to build a CRM system to support your business needs, and shows SugarCRM in a realistic business setting through an Extended case study. Small-medium business owners/managers with reasonable IT skills, who want to implement SugarCRM for themselves as either a first CRM or as a replacement for existing solutions. IT staff tasked with implementing, maintaining, or upgrading a SugarCRM installation Existing SugarCRM users who want to broaden their understanding of the topic No programming knowledge is required to use this book to implement, customise and use SugarCRM

Download or read book Rain Making written by Ford Harding and published by Simon and Schuster. This book was released on 2008-02-01 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sell and Market Like a Pro! In this new edition of his classic book, Rain Making, Ford Harding reveals step by step how--even if you've never sold a product in your life--you can become a top performer in your organization. Filled with easy-to-use strategies, checklists, tables, and guides, this book shows you how to: Write articles for professional publications Make cold calls like a sales pro Network to build a lasting customer base Develop a winning sales strategy With this book at your fingertips, you'll get the marketing and sales skills you need to survive--and flourish--one sale at a time!

Download or read book Wikinomics written by Don Tapscott and published by Penguin. This book was released on 2008-04-17 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: The acclaimed bestseller that's teaching the world about the power of mass collaboration. Translated into more than twenty languages and named one of the best business books of the year by reviewers around the world, Wikinomics has become essential reading for business people everywhere. It explains how mass collaboration is happening not just at Web sites like Wikipedia and YouTube, but at traditional companies that have embraced technology to breathe new life into their enterprises. This national bestseller reveals the nuances that drive wikinomics, and share fascinating stories of how masses of people (both paid and volunteer) are now creating TV news stories, sequencing the human gnome, remixing their favorite music, designing software, finding cures for diseases, editing school texts, inventing new cosmetics, and even building motorcycles.

Download or read book The Definitive Guide to SugarCRM written by John Mertic and published by Apress. This book was released on 2010-01-08 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: SugarCRM is a leading open-source customer relations management tool and development platform with nearly 5.5 million downloads, nearly 17,000 developers, and lots more users. The Definitive Guide to SugarCRM is the first official SugarCRM book available to developers and users. This definitive book begins with a discussion of the SugarCRM platform components, namely MVC, Studio, Module Builder, authentication, and themes. Next, you'll learn how to customize the modules SugarCRM comes with out of the box in an upgrade-safe manner. The text then presents an example application that a typical business might use and shows how to build it using SugarCRM, using both existing functionality as well as newly added functionality.

Download or read book Implementing Oracle Integration Cloud Service written by Robert van Molken and published by Packt Publishing Ltd. This book was released on 2017-01-20 with total page 499 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understand everything you need to know about Oracle's Integration Cloud Service and how to utilize it optimally for your business About This Book The only guide to Integration Cloud Service in the market Focused on practical action to deliver business value A professional's guide to an expensive product, providing comprehensive training, and showing how to extract real business value from the product Who This Book Is For This book is ideal for any IT professional working with ICS, any Oracle application or cloud solution developer or analyst who wants to work with ICS to deliver business value. What You Will Learn Use ICS to integrate different systems together without needing to be a developer Gain understanding of what a number of technologies and standards provide – without needing to understand the fine details of those standards and technologies Understand the use of connectors that Oracle provide from technology based connections such as file and database connections to SaaS solutions ranging from Salesforce to Twitter Enrich data and extend SaaS integration to route to different instances Utilize a number of tools to help develop and check that your integrations work before connecting to live systems Introduce and explain integration concepts so that the integrations created are maintainable and sustainable for the longer term Provide details on how to keep up to date with the features that Oracle and partners provide in the future Get special connections developed to work with ICS In Detail Businesses are built on data, and applications that access that data. In modern businesses the same cloud-based data stores and applications might be accessed by hundreds of different applications from thousands of different devices via APIs. To make this happen, APIs must be wired together i.e. integrated. Oracle Integration Cloud Service provides a complete method for integrating enterprise applications in the cloud. Integration Cloud Service (ICS) provides a cloud hosted means to integrate systems together using a graphical means to define and represent integrations. This book will be a comprehensive, hands-on guide to building successful, high-availability integrations on ICS. This book sets out to demonstrate how ICS can be used to effectively implement integrations that work both in the cloud and on premise. It starts with a fast, practical introduction to what ICS can do for your business and then shows how ICS allows you to develop integrations not only quickly but in a way that means they are maintainable and extensible. Gradually it moves into more advanced integrations, showing how to achieve sophisticated results with ICS and work with external applications. Finally the book shows you how to monitor cloud apps and go beyond ICS to build even more powerful integrated applications. By the end of the book, you will the knowledge on how to use ICS to solve your own integration needs and harness the technologies in a maintainable and sustainable manner. Style and approach This book will take a pragmatic approach and will be a business-focused guide to delivering business value with ICS.

Download or read book The Essential B2B eCommerce Guide written by Ian Dunning and published by TradeTech Solutions Ltd. This book was released on 2020-05-29 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Guide has been written to cover all aspects of the reality of B2B eCommerce. The emphasis is on practical advice for British SMEs that can bring you immediate economic benefits.

Download or read book A New Kind of Science written by Stephen Wolfram and published by . This book was released on 2002 with total page 1197 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work presents a series of dramatic discoveries never before made public. Starting from a collection of simple computer experiments---illustrated in the book by striking computer graphics---Wolfram shows how their unexpected results force a whole new way of looking at the operation of our universe. Wolfram uses his approach to tackle a remarkable array of fundamental problems in science: from the origin of the Second Law of thermodynamics, to the development of complexity in biology, the computational limitations of mathematics, the possibility of a truly fundamental theory of physics, and the interplay between free will and determinism.

Download or read book Beginning SharePoint 2013 Development written by Steve Fox and published by John Wiley & Sons. This book was released on 2013-01-31 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete revision to a popular SharePoint developer's resource Fully updated for SharePoint 2013, this book is an ideal starting place for SharePoint development. Covering all the major topics that a new developer needs to know in order to get started, this resource contains 100 percent new content and addresses the major overhaul to the SharePoint 2013 platform. The team of authors, led by Microsoft's Steve Fox, presents you with a detailed overview that helps you establish a starting point for development. They then walk you through ways to advance your knowledge so that you leverage the new SharePoint 2013 features to build custom solutions. Addresses developing managed or unmanaged applications Provides an overview of Windows Azure for SharePoint Looks at common developer tasks in SharePoint 2013 Gets you started with building, packaging, and deploying SharePoint 2013 applications Highlights essential points of security in SharePoint 2013 Touching on everything from developing applications using Office services to development workflow applications, Beginning SharePoint 2013 Development covers everything you need to know to start confidently working with the platform today.

Download or read book Customer Engagement Marketing written by Robert W. Palmatier and published by Springer. This book was released on 2017-08-29 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a synthesis of research perspectives on customer engagement through a collection of chapters from thought leaders. It identifies cutting-edge metrics for capturing and measuring customer engagement and highlights best practices in implementing customer engagement marketing strategies. Responding to the rapidly changing business landscape where consumers are more connected, accessible, and informed than ever before, many firms are investing in customer engagement marketing. The book will appeal to academics, practitioners, consultants, and managers looking to improve customer engagement.

Download or read book Crm At The Speed Of Light 4E written by GREENBERG and published by Tata McGraw-Hill Education. This book was released on 2010-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fourth edition of this bestseller brings the work up-to-date with now-critical examinations of how Web 2.0 technologies and social media tools are being woven into CRM strategies. The book identifies the new business models now being used by the most successful companies and provides valuable guidance on how other companies can and should adopt these innovations. CRM expert Paul Greenberg examines the companies that are providing the best tools, provides his recommendations, and interviews industry leaders. The book's companion website (MyCRMCareer.com) will foster a user community.

Download or read book The Upskilling Imperative 5 Ways to Make Learning Core to the Way We Work written by Shelley Osborne and published by McGraw Hill Professional. This book was released on 2020-08-25 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make continuous learning part of your company’s DNA—and growth, profits, and sustainability will follow Keeping up with the pace of change may seem impossible, but it’s not. The secret is to make continuous learning a top value for every person on the team so when change happens, everyone is prepared. In The Upskilling Imperative, Shelley Osborne, Udemy’s Vice President of Learning, reveals the methods she uses to help many of today’s leading companies—from Adidas to PayPal to Barclays—build and sustain a culture of learning. With techniques supported by the latest learning science, she takes you through five steps for transforming your business into an industry powerhouse: Create an environment of freedom, opportunity, and love of learning Use honest, forthright feedback to fuel your new learning culture Clearly communicate the rewards that come when we approach our job as a learning adventure Build learning into the everyday workflows and operations Manage your new learning culture in a sustainable way With this new, evolved mindset, you and your workforce will approach the next inevitable workplace upheaval or technology with skill and confidence—not confusion and dread.

Download or read book Access 2016 Bible written by Michael Alexander and published by John Wiley & Sons. This book was released on 2015-10-21 with total page 1152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master database creation and management Access 2016 Bible is your, comprehensive reference to the world's most popular database management tool. With clear guidance toward everything from the basics to the advanced, this go-to reference helps you take advantage of everything Access 2016 has to offer. Whether you're new to Access or getting started with Access 2016, you'll find everything you need to know to create the database solution perfectly tailored to your needs, with expert guidance every step of the way. The companion website features all examples and databases used in the book, plus trial software and a special offer from Database Creations. Start from the beginning for a complete tutorial, or dip in and grab what you need when you need it. Access enables database novices and programmers to store, organize, view, analyze, and share data, as well as build powerful, integrable, custom database solutions but databases can be complex, and difficult to navigate. This book helps you harness the power of the database with a solid understanding of their purpose, construction, and application. Understand database objects and design systems objects Build forms, create tables, manipulate datasheets, and add data validation Use Visual Basic automation and XML Data Access Page design Exchange data with other Office applications, including Word, Excel, and more From database fundamentals and terminology to XML and Web services, this book has everything you need to maximize Access 2016 and build the database you need.

Download or read book Information Systems written by John Gallaugher and published by . This book was released on 2016 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book SAP Implementation Unleashed written by George D. Anderson and published by Sams Publishing. This book was released on 2009-05-21 with total page 889 pages. Available in PDF, EPUB and Kindle. Book excerpt: SAP can help you capture better information and deliver it more quickly, allowing you to make better decisions and maximize the business value of everything you do. However, SAP implementations require massive effort, total buy-in, and significant change throughout the organization. In SAP Implementation Unleashed, 10 expert SAP project managers, functional consultants, and technologists guide you through the entire journey, helping you avoid pain and pitfalls and gain all the benefits of SAP. The authors introduce start-to-finish business, technical, and project management roadmaps for successful SAP implementation. Then, drawing on their immense experience, they walk you through the entire process of planning and deployment—addressing make-or-break issues and hidden gaps that other guidebooks ignore. You’ll discover how to employ processes, models, and toolsets that help you achieve implementation excellence while systematically reducing cost and business risk. Along the way, you’ll find actionable advice and real-world insight into innovative project management, best-suited leadership, effective load testing, contemporary infrastructure implementation, and more. George W. Anderson is responsible for providing enterprise applications thought leadership for the EDS/HP office of the CTO. A long-time SAP consultant and PMI-certified project manager, George has authored several best-selling books and enjoys new challenges. Charles D. Nilson is a senior program manager for EDS/HP and has led many successful SAP implementation teams over the years. He is a PMI PMP and is SAP Partner Academy certified in MM and PP. Tim Rhodes is a senior SAP technical consultant for EDS/HP and a Basis/infrastructure veteran focused on implementing, migrating, and upgrading SAP Business Suite and NetWeaver solutions. Tim is also an SAP-certified technical consultant, OCP, MCSE, and HP Master ASE. Detailed Information on How To... Define the business vision driving your implementation, and use it to design your solution Use TCO techniques to fully understand SAP’s financial impact in your organization Structure your SAP project management office, business teams, technical support organization, and overall project team Size, plan, and test your SAP infrastructure to deliver the best performance and availability at the best cost Integrate SAP into an SOA environment Install and configure SAP Business Suite and NetWeaver components Perform basic functional configuration, testing, and change management activities Enable a smooth transition by successfully performing the critical tasks that immediately precede SAP Go-Live Choose the right mix of tools and applications to test, manage, and monitor SAP Prepare your SAP Operations team for its post-implementation responsibilities