Download or read book Success After Service written by Lida Citroën and published by Kogan Page Publishers. This book was released on 2020-10-03 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: Independent Press Awards 2021 - Career Figuring out your next move after transitioning out of the military should start before your last day. Prepare yourself emotionally and professionally to put those hard-earned skills in context of the civilian world. The transition from military to civilian life is more than just a title change; it is a whole new life experience with the sense of excitement and possibility that accompany a transition. Whether you're preparing to retire or separate, Success After Service is written to help all veterans succeed in the civilian workplace. Success After Service provides the tools, resources and strategies to help you adapt to the civilian workplace and evaluate post-military career options. Whether you become an entrepreneur, move into the corporate world or pursue higher education, you will learn how to develop a portfolio of career assets, including your résumé, elevator pitch, online profiles, interview acumen and professional network, empowering you to begin your new career with confidence and clarity. Success After Service is the perfect guide for transitioning military and veterans who seek a coherent set of strategies, resources and steps for building a meaningful, deliberate and rewarding post-military career.
Download or read book Service Industry Success Develop Your Team Empower Your People Attain Your Freedom written by Brian Harding and published by Aviva Publishing. This book was released on 2021-12 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you tired of employees not getting the big picture, supporting your initiatives, or following your processes, or even directives? Do you feel like you can never take more than a few days off because your business will flounder if you aren't there to drive or follow up on every critical task? Are you longing for freedom, and feel like your business owns you, but simultaneously the thought of giving up control and delegating decisions to your team terrifies you? Are you afraid to hold your employees accountable out of fear they will leave you? Don't lose hope just yet! Brian Harding has been there, and after years as a business owner and consultant, he has learned the secrets to creating a workplace where employees thrive without constant supervision, a positive culture predominates, and everyone knows what is expected of them. Now Brian shares his years of experience and expertise in his new book Service Industry Success. He explores the challenges you are facing and provides you with the necessary skills and strategies to transform your organization.
Download or read book Success After Tenure written by Vicki L. Baker and published by Taylor & Francis. This book was released on 2023-07-03 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together leading practitioners and scholars engaged in professional development programming for and research on mid-career faculty members. The chapters focus on key areas of career development and advancement that can enhance both individual growth and institutional change to better support mid-career faculties.The mid-career stage is the longest segment of the faculty career and it contains the largest cohort of faculty. Also, mid-career faculty are tasked with being the next generation of faculty leaders and mentors on their respective campuses, with little to no supports to do so effectively, at a time when higher education continues to face unprecedented challenges while managing continued goal of diversifying both the student and faculty bodies.The stories, examples, data, and resources shared in this book will provide inspiration--and reality checks--to the administrators, faculty developers, and department chairs charged with better supporting their faculties as they engage in academic work. Current and prospective faculty members will learn about trends in mid-career faculty development resources, see examples of how to create such supports when they are lacking on their campuses, and gain insights on how to strategically advance their own careers based on the realities of the professoriate.The book features a variety of institution types: community colleges, regional/comprehensive institutions, liberal arts colleges, public research universities, ivy league institutions, international institutions, and those with targeted missions such as HSI/MSI and Jesuit.Topics include faculty development for formal and informal leadership roles; strategies to support professional growth, renewal, time and people management; teaching and learning as a form of scholarship; the role of learning communities and networks as a source of support and professional revitalization; global engagement to support scholarship and teaching; strategies to recruit, retain, and promote underrepresented faculty populations; the policy-practice connection; and gender differences related to key mid-career outcomes.While the authors acknowledge that the challenges facing the mid-career stage are numerous and varying, they offer a counter narrative by looking at ways that faculty and/or institutions can assert themselves to find opportunities within challenging contexts. They suggest that these challenges highlight priority mentoring areas, and support the creation of new and innovative faculty development supports at institutional, departmental, and individual levels.
Download or read book Spirit Driven Success written by Dani Johnson and published by Destiny Image Publishers. This book was released on 2009-08-28 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a self made multi-millionaire, Dani Johnson knows from personal experience what it takes to turn your financial life around. Over the years, Dani has become one of the most sought after success coaches in the world. Her easy to follow, proven success strategies have propelled thousands from all walks of life to achieve extraordinary results in their business and personal lives. In Spirit Driven Success, Dani reveals time tested biblical secrets to achieving financial freedom. Inside you'll discover the spiritual keys that unlock the door to true wealth. You'll also uncover the habits that lead to poverty and financial struggle, the lies about money, how God rewards the spirit of excellence, and much more!
Download or read book Customer Service written by Robert W. Lucas and published by . This book was released on 2009 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Customer Service, 4/e" by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress. Insights and tips are also provided for customer service supervisory personnel
Download or read book Success and Succession written by Eric Hehman and published by John Wiley & Sons. This book was released on 2015-09-15 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insightful look at leadership transition from the successor's perspective Success and Succession examines the leadership transition process from the successor's point of view, and outlines the considerations and strategies that lead to a better future for the business. With a focus on practical planning and execution, this insightful guide provides insight into the strategies that smooth the transition and help the new leadership make better business decisions. You'll learn when and how to start planning, who you need on your team, and the obstacles you should anticipate along the way. You'll learn to navigate the uncertainty the process entails, and how to identify opportunities for reciprocal understanding and adopt workable approaches for successful resolution of a multitude of transition issues. Interviews with those at various stages of transition highlight the real-world application of these ideas, and give you an inside look at what worked, what didn't, and what they wish they had thought of. The transition of leadership in an independent, non-public professional service business can be emotional and difficult for everyone. This book gives you a framework for smoothing the process and driving the best possible future of the business. Consider the complexities of succession and transition Balance conflicting dynamics of outgoing and incoming leadership Plan for operational, financial, and emotional obstacles Develop and execute a winning strategy for long term success The transition from founder to successor is far from an academic exercise, and is not linear. Answers are hard to find, and the ebb and flow of the process requires patience, creativity, and willingness to try again. Success and Succession provides a unique strategy for success, from the perspective of incoming leadership.
Download or read book Discovering the Soul of Service written by Leonard L. Berry and published by Simon and Schuster. This book was released on 1999-07-13 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: This wise and inspiring book by Leonard Berry, moves far beyond his pioneering work in services marketing and service quality to explain how great service companies meet their toughest challenge: sustaining long-term success. In a world where customers regard flawless products as a given, service is the key differentiator between competitors in any field. From Berry's exacting study of fourteen mature, highly successful, labor-intensive companies comes an astonishing revelation: the single most important factor in building a lasting service business is not a matter of savvy business practice, but of humane values. In all fourteen award-winning companies -- Bergstrom Hotels, The Charles Schwab Corporation, Chick-fil-A, The Container Store, Custom Research Inc., Dana Commercial Credit, Dial-A-Mattress, Enterprise Rent-A-Car, Midwest Express Airlines, Miller SQA, Special Expeditions, St. Paul Saints, USAA, and Ukrop's Super Markets -- values-driven leadership connects with strategic focus, executional excellence, control of destiny, trust-based relationships, generosity, investment in employee success, acting small, and brand cultivation to drive customer satisfaction, innovation, and growth. Dedicating a chapter to each of these nine drivers, this book is the most far-reaching and insightful vision ever presented of the principles and step-by-step actions that continuously bring success to life in a company. Berry's comprehensive model reveals the soul that underlies the strategies and day-to-day operations of great service companies, guiding the thousands of daily decisions of individual employees. Clear, compelling, pathbreaking, Discovering the Soul of Service is essential reading for managers everywhere.
Download or read book Literally written by Marnie Stockman and published by . This book was released on 2021-11 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The MomShift written by Reva Seth and published by Random House Canada. This book was released on 2014-02-11 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: The MomShift is the first book to exclusively research and showcase the stories of a diverse range of relatable women who share the multitude of ways in which they achieved greater career success after starting their families. Women are regularly told that having children will hurt their careers--until now. In The MomShift, Reva Seth talked to over 500 mothers from a broad range of professional and personal backgrounds who have defied cultural expectations and achieved greater professional success after starting their families. For these women and others like them, having children actually enhanced their work life: by helping them prioritize and set bigger goals, inspiring them to work harder and smarter or even spurring them to start their own businesses. As Rebecca Woolf--of Girl's Gone Child blog fame--puts it, "Motivation, thy name is parenthood." But as Sheryl Sandberg, the COO of Facebook has pointed out, when an already busy women starts thinking about having a child, she frequently steps back from her career goals, unable to picture how her already busy life will accommodate children. Enter The MomShift, which covers areas such as how much we really need to "lean in," whether there's a "best time" to have a baby, the benefits of re-framing maternity leave, ambition, financial concerns, the changing nature of careers, and whether work/life balance really exists for working mothers. Each chapter has discussion questions to keep the conversation going and the ideas percolating. The result is a reassuring, supportive and inspirational resource that emphasizes there is no one right way to balance careers and family, and that illustrates the many choices women have today. The MomShift is an invaluable career companion brimming with motivation, tips and ideas to help each woman to create her own version of career success during the often hectic but highly productive "mom" years.
Download or read book Customer Success written by Nick Mehta and published by John Wiley & Sons. This book was released on 2016-02-29 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' experience was a cost center in most companies. In the world A.B. (After Benioff), with granular per-year, per-month or per-use pricing models, cloud deployments and many competitive options, customers now have the power. As such, B2B vendors must deliver success for their clients to achieve success for their own businesses. Customer success teams are being created in companies to quarterback the customer lifecycle and drive adoption, renewals, up-sell and advocacy. The Customer Success philosophy is invading the boardroom and impacting the way CEOs think about their business. Today, Customer Success is the hottest B2B movement since the advent of the subscription business model, and this book is the one-of-a-kind guide that shows you how to make it work in your company. From the initial planning stages through execution, you'll have expert guidance to help you: Understand the context that led to the start of the Customer Success movement Build a Customer Success strategy proven by the most competitive companies in the world Implement an action plan for structuring the Customer Success organization, tiering your customers, and developing the right cross-functional playbooks Customers want products that help them achieve their own business outcomes. By enabling your customers to realize value in your products, you're protecting recurring revenue and creating a customer for life. Customer Success shows you how to kick start your customer-centric revolution, and make it stick for the long term.
Download or read book New on the Job written by Hilda K. Weisburg and published by American Library Association. This book was released on 2014-09-22 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: As if transitioning from library school or a different type of library job into the role of a school librarian wasn't challenging enough, just factor in today’s straitened funding environment for the position itself. Librarians new on the job need expert advice on what to expect and how thrive, and since its publication in 2006 this guide has served as an invaluable resource for the new school librarian. From job search strategies and discovering work philosophy to the nitty-gritty details of creating acceptable use policies, this revised and updated edition, which includes a new foreword from Sarah Kelly Johns, shares the joys and perils of the profession along with a wealth of practical advice from decades of experience in school library programs. With this guide as a roadmap, new school librarians can Tackle the job search with confidence, with tips on everything from polishing a résumé and acing a job interview to ways of handling any potentially negative Google results and other digital footprintsLearn the secrets to successfully collaborate with teachersNavigate new roles and responsibilities through orientation and organizationCreate dynamic interactions with students to deepen their learning experiencesMaster the art of communicating with the principal, IT experts, and vendorsBecome familiar with school library technology, including e-book collections, online databases, and library management systemsReceive field-tested guidance on daily matters – from budgeting and purchasing to advocacy and programming The AASL Standards for the 21st-Century Learner, Partnership for 21st Century Skills, and Common Core State Standards are also thoroughly discussed. New school librarians as well as those already in the profession can set the tone for rewarding career with this one-stop, hands-on guide.
Download or read book Life After Failure written by Cantrell and published by Victorious Publishing. This book was released on 2016-12-30 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you ever failed in life? The obvious answer is yes. But for some of us, failure has resulted in damaging implications. Some people failed in ways that cost their marriages, their relationships with their children, relationships with family members, friendships-even their careers. Failure can have lasting impacts that lead to guilt, shame, fear, and insecurities-all of which are obstacles to success. The good news is that there is life after failure. We can navigate failure to overcome the hurdles to success. In Life After Failure, Dr. Cantrell gives an in-depth look into his own failures and shares practical steps of how faith, humility, accountability, and hard work can lead anyone to a life of purpose and success. If you have fallen, it is time to get up, get back in the race, and pursue the purpose to which you have been called.
Download or read book Campus Service Workers Supporting First Generation Students written by Georgina Guzmán and published by Routledge. This book was released on 2021-11-29 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique collection of testimonials, critical essays, and first-hand accounts demonstrates the significant contribution of campus service workers in supporting the retention and success of first-generation college students. Using a Freirean framework to ground individual stories, the text identifies ways in which campus workers connect with students, provide informal mentorship, and offer culturally relevant support during students’ transition to college and beyond. Drawing on a range of interviews, case studies, and research studies, emphasis is placed on the unique challenges faced by first-generation and minority students such as cultural alienation, imposter syndrome, language barriers, and financial insecurity. Ultimately, the text dismantles notions of social hierarchies that separate workers and college students and encourages institutions to invest in these workers and their contribution to student well-being and success. This book will benefit researchers, academics, and educators with an interest in the higher education and student affair practice and higher education administration more broadly. Those specifically interested in multicultural education and the study of race and ethnicity within US higher educational contexts will also benefit from this book.
Download or read book Customer Service Skills for Success written by Robert W. Lucas and published by McGraw-Hill Education. This book was released on 2014-02-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recipient of the 2017 Textbook & Academic Authors Association's Textbook Excellence Award, Customer Service Skills for Success by Robert W. Lucas is the top-selling customer service textbook in the United States. Customer Service Skills for Success 6e addresses real-world customer service issues and provides a variety of updated resources, activities, examples and tips from the author and active professionals in the industry to gain and hold readers' interest while providing insights into the concepts and skills related to customer service. The text begins with a macro view of what customer service involves today and provides projections for the future then focuses on specific skills and related topics. The sixth edition of Customer Service Skills for Success contains 10 chapters divided into three parts, plus the Appendix, Glossary, and Bibliography. These parts focus on different aspects of customer service: (1) The Profession, (2) Skills for Success, and (3) Building and Maintaining Relationships. Along with valuable ideas, guidance, and perspectives, readers will also encounter interviews of real-world service providers, case study scenarios and activities to help you apply concepts learned to real-world situations in order to challenge your thinking on the issues presented.
Download or read book The Little Brown Book of Restaurant Success written by Bob Brown and published by . This book was released on 2003-07-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The best selling definitive book or restaurant server sales and service techniques with easy to read style. Great source of tool, tips and techniques to increase sales, improve morale and guest satisfaction for both managers and servers alike.
Download or read book The Road to Success written by Nick Nanton and published by . This book was released on 2016-07-27 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: To take a road trip to Success, we will need a destination as well as a GPS. Success is described here as the achievement of a goal. The goals we adopt may be the result of experience, vision or desire. They crystallize our desire to get to a better place. Having picked a goal for success, how do you get there? What drives you on? Some more popular goals include amassing wealth, gaining recognition and a desire to improve the lifestyle of others. It is also interesting to note that both philosophers as well as successful travellers on this road to success tell us that the journey is the real prize, not merely arriving at the destination. So what route does your roadmap follow? Whatever route you choose, the CelebrityExperts(R) in this book can mentor your trip. They have completed this trip before, and they know where the potholes and the dead-ends are. These successful people have traits in common including creativity, risk taking, planning, perseverance and they are action-takers. Without taking action, The Road To Success is merely a mirage. So read, learn and enjoy. Safe travels A good plan, violently executed now, is better than a perfect plan next week. Gen. George S. Patton, Jr.
Download or read book The Carpenter written by Jon Gordon and published by John Wiley & Sons. This book was released on 2014-05-12 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bestselling author Jon Gordon returns with his most inspiring book yet—filled with powerful lessons and the greatest success strategies of all. Michael wakes up in the hospital with a bandage on his head and fear in his heart. The stress of building a growing business, with his wife Sarah, caused him to collapse while on a morning jog. When Michael finds out the man who saved his life is a Carpenter he visits him and quickly learns that he is more than just a Carpenter; he is also a builder of lives, careers, people, and teams. As the Carpenter shares his wisdom, Michael attempts to save his business in the face of adversity, rejection, fear, and failure. Along the way he learns that there's no such thing as an overnight success but there are timeless principles to help you stand out, excel, and make an impact on people and the world. Drawing upon his work with countless leaders, sales people, professional and college sports teams, non-profit organizations and schools, Jon Gordon shares an entertaining and enlightening story that will inspire you to build a better life, career, and team with the greatest success strategies of all. If you are ready to create your masterpiece, read The Carpenter and begin the building process today.
