Download or read book Stress Free Small Talk written by Richard S. Gallagher LMFT and published by Sourcebooks, Inc.. This book was released on 2019-12-24 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Small talk, big victory—your guide to managing social anxiety and making conversation Leave your anxious feelings at the door in any social situation—and see a world of possibilities open up for you. Stress-Free Small Talk is filled with strategies, advice, conversation-starters, practical activities, and mindfulness-based exercises for people who want to manage their social anxiety and engage in small talk with anyone. Take control of any casual interaction with tips for introducing yourself, universal topics of discussion, active listening, asking questions, talking with someone who disagrees with you, how to politely exit a conversation, and much more. Stress-Free Small Talk includes: Embrace your fears—Learn to understand your nervous feelings, set appropriate expectations, and prepare for social encounters—so you can make small talk comfortably. Real-life scenarios—Get advice for day-to-day social situations, like attending a party full of strangers, going on a blind date, or getting seated next to a chatty passenger on an airplane. Great first impressions—Discover tips and tools for making strong first impressions, including maintaining good posture, making regular and natural eye contact, and beyond. Look who's talking now! If you've been searching for a helpful how-to guide to reducing anxiety and making small talk so that you can navigate social situations with ease, this book has you covered.
Download or read book Great Customer Connections written by Richard S. Gallagher and published by AMACOM/American Management Association. This book was released on 2006 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: "To provide the ultimate in customer service, every member of the service team needs to turn customer interactions into "peak experiences." Filled with effective techniques that borrow from principles of psychology, Great Customer Connections presents a unique step-by-step program that lets you: connect with customer's individual personalities; use the "secret phrases" that make customers feel great; tell them anything without upsetting them; stop having to say "no" - permanently; and defuse any crisis and take command of each interaction - even with your most difficult and unclear customers."--BOOK JACKET.
Download or read book Better Small Talk written by Patrick King and published by PKCS Media. This book was released on 2020-04-14 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Networking events suck, but they can suck less. What to say and when to say to be likable, connect, and make a memorable impression. Actionable and applicable verbal maneuvers for just about every phase of conversation. From hello to goodbye, with strangers or old friends, you'll learn how to simply go deeper. NO MORE: interview mode, awkward silence, or struggling to hold people’s attention. Better Small Talk is a unique read. Imagine the following situation: you've just put on your name tag, and you're approached by a stranger. What do you say? Nice weather today.No, we can do better than this. Learn better small talk to avoid awkwardness, put people at ease, and build real rapport. Learn to open people up without them even realizing it. Patrick King is an internationally bestselling author and social skills coach. His writing draws of a variety of sources, from scientific research, academic experience, coaching, and real life experience. He suffered for years as a shy introvert and managed to boil human interaction down to a science - first for himself, and now for you. You'll learn exact dialogues, responses, phrases, and questions to use. •How to tell captivating stories and what to actually focus on. •Four ways to warm yourself up and prepare for even the most unpredictable conversations. •Instantly setting a tone of friendship and openness with strangers. •Common and subtle conversational habits you need to stop right now Become someone who is magnetic and who can make new friends in any situation. Simple conversation is the gatekeeper to friendships, your dream career, romance, and overall happiness. The ability to connect with anyone is an underrated superpower. People will be more drawn to you without even knowing why, and never again people will people be bored talking to you. You’ll never run out of things to say when you master these conversation tactics. Make each conversation count by clicking the BUY NOW button at the top of the page.
Download or read book Why Zebras Don t Get Ulcers written by Robert M. Sapolsky and published by Holt Paperbacks. This book was released on 2004-09-15 with total page 559 pages. Available in PDF, EPUB and Kindle. Book excerpt: Renowned primatologist Robert Sapolsky offers a completely revised and updated edition of his most popular work, with over 225,000 copies in print Now in a third edition, Robert M. Sapolsky's acclaimed and successful Why Zebras Don't Get Ulcers features new chapters on how stress affects sleep and addiction, as well as new insights into anxiety and personality disorder and the impact of spirituality on managing stress. As Sapolsky explains, most of us do not lie awake at night worrying about whether we have leprosy or malaria. Instead, the diseases we fear-and the ones that plague us now-are illnesses brought on by the slow accumulation of damage, such as heart disease and cancer. When we worry or experience stress, our body turns on the same physiological responses that an animal's does, but we do not resolve conflict in the same way-through fighting or fleeing. Over time, this activation of a stress response makes us literally sick. Combining cutting-edge research with a healthy dose of good humor and practical advice, Why Zebras Don't Get Ulcers explains how prolonged stress causes or intensifies a range of physical and mental afflictions, including depression, ulcers, colitis, heart disease, and more. It also provides essential guidance to controlling our stress responses. This new edition promises to be the most comprehensive and engaging one yet.
Download or read book Stress Free Potty Training written by Sara Au and published by AMACOM. This book was released on 2008-05-28 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: No two children experience the toilet-training process in exactly the same way. While some kids might be afraid to even go near the bathroom, others may know when to go...but still never seem to make it there in time. This helpful guide takes the stress out of this challenging rite of passage, giving parents much-needed advice to help them identify what approach will work for their child’s temperament. The book distinguishes between common childhood personality types, providing easy techniques tailor-fit for all kinds of kids, whether they’re stubborn or willful, clinging to diapers, afraid to move on, or just late-bloomers. The book shows how to:determine a child’s readiness to begin potty training • gradually move children past their existing comfort zone, without causing undue pressure • handle accidents and temporary setbacksThis straight-talking guide enables readers to help every child make this important life transition free of worry and in the way that’s right for him or her.
Download or read book Small Talk written by Justine Coupland and published by Routledge. This book was released on 2014-06-11 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study presents a new perspective on small talk and its crucial role in everyday communication. The new approach presented here is supported by analyses of interactional data in specific settings - private and public, face-to-face and telephone talk. They vary from gossip at the family dinner table and intimate 'keeping in touch' phone conversations, to interpersonally-focused talk in institutional settings, such as the government office and the university research seminar. Drawing on a range of methodological approaches, including Discourse Analysis and Pragmatics, Interpersonal Communication and Conversation Analysis, the author elevates small talk to a new status, as functionally multifaceted, but central to social interaction as a whole.
Download or read book Stress Free Discipline written by Sara Au and published by AMACOM. This book was released on 2015-04-01 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many moments in parenting seem unavoidable. Your preschooler will throw fits. Your third-grader will try to get out of doing homework--even if it means lying. A budding tween will dish out insults. And a teenager will simply take off for who knows where. At each stage, they are trying to test your boundaries (and sometimes your patience). While this may be a natural part of growing up, that doesn’t mean any of these actions are acceptable or excusable. So what does a parent do?Stress-Free Discipline knows that the one-size-fits-all discipline methods many experts tout can actually be too narrow for some concerns. Instead, parents need to learn how to determine the root cause behind their child’s issue, which will then help explain what is driving the behavior, why it’s probably more normal than the parent realizes, how to prevent further escalations, and how to instill self-control. Once parents grasp the underlying motivation, they can select the strategy that fits their child's age, temperament, and issue--including role modeling, setting limits, positive reinforcement, negative consequences, disengagement--and deploy it calmly and with confidence. Complete with an arsenal of proven techniques, as well as examples and exercises throughout to help parents personalize to their own unique situation, Stress-Free Discipline is the one-stop resource that will prepare parents for any challenge from any stage. Don’t lead home without it!
Download or read book Stress Free Kids written by Lori Lite and published by Simon and Schuster. This book was released on 2014-01-18 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stress management solutions for you and your children! Kids today are more stressed, overwhelmed, and struggling with anxiety than ever before. Children are not born with the coping strategies needed to navigate today's increasing demands of technology, bullying, academics, and family dynamics. You yourself might wonder how your own stressed-out lifestyle is affecting your children. Based on Lori Lite's award-winning series, Stress Free Kids provides relaxation techniques you can use to free your child from stress. Lite shows you how to apply breathing, visualizations, affirmations, and muscle relaxation exercises effortlessly throughout the day. These parenting solutions to everyday stressors will reduce worries and anxiety while increasing self-esteem. You and your children will gain freedom as you live a more joy-filled life with less stress. With this complete resource as your guide, your family will create your own collection of stress-free moments that add up to peace and confidence--for you and your children.
Download or read book How to Tell Anyone Anything written by Richard S. Gallagher and published by AMACOM Div American Mgmt Assn. This book was released on 2009 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: No one likes to be criticized. But when feedback is necessary--whether it's with a boss, someone we manage, or another co-worker--it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative, problem-solving sessions.
Download or read book Getting Things Done written by David Allen and published by Penguin. This book was released on 2015-03-17 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book Lifehack calls "The Bible of business and personal productivity." "A completely revised and updated edition of the blockbuster bestseller from 'the personal productivity guru'"—Fast Company Since it was first published almost fifteen years ago, David Allen’s Getting Things Done has become one of the most influential business books of its era, and the ultimate book on personal organization. “GTD” is now shorthand for an entire way of approaching professional and personal tasks, and has spawned an entire culture of websites, organizational tools, seminars, and offshoots. Allen has rewritten the book from start to finish, tweaking his classic text with important perspectives on the new workplace, and adding material that will make the book fresh and relevant for years to come. This new edition of Getting Things Done will be welcomed not only by its hundreds of thousands of existing fans but also by a whole new generation eager to adopt its proven principles.
Download or read book How to Be Yourself written by Ellen Hendriksen and published by St. Martin's Press. This book was released on 2018-03-13 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Picking up where Quiet ended, How to Be Yourself is the best book you’ll ever read about how to conquer social anxiety. “This book is also a groundbreaking road map to finally being your true, authentic self.” —Susan Cain, New York Times, USA Today and nationally bestselling author of Quiet Up to 40% of people consider themselves shy. You might say you’re introverted or awkward, or that you're fine around friends but just can't speak up in a meeting or at a party. Maybe you're usually confident but have recently moved or started a new job, only to feel isolated and unsure. If you get nervous in social situations—meeting your partner's friends, public speaking, standing awkwardly in the elevator with your boss—you've probably been told, “Just be yourself!” But that's easier said than done—especially if you're prone to social anxiety. Weaving together cutting-edge science, concrete tips, and the compelling stories of real people who have risen above their social anxiety, Dr. Ellen Hendriksen proposes a groundbreaking idea: you already have everything you need to succeed in any unfamiliar social situation. As someone who lives with social anxiety, Dr. Hendriksen has devoted her career to helping her clients overcome the same obstacles she has. With familiarity, humor, and authority, Dr. Hendriksen takes the reader through the roots of social anxiety and why it endures, how we can rewire our brains through our behavior, and—at long last—exactly how to quiet your Inner Critic, the pesky voice that whispers, "Everyone will judge you." Using her techniques to develop confidence, think through the buzz of anxiety, and feel comfortable in any situation, you can finally be your true, authentic self.
Download or read book How Not To Worry written by Paul McGee and published by John Wiley & Sons. This book was released on 2012-05-07 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to defeat stress, worry, and anxiety to achieve more in business and life. From the international bestselling author of Self-Confidence. Are You A Worrier? Do you seem to worry more than most? Do you find that insignificant things stress you out? Do you sweat the small stuff and the big stuff too? Well, now’s the time to stop worrying and start living. Worry, stress, anxiety – whichever label you prefer to use – can have consequences that impact not only our lives, but the lives of others around us. When we worry it’s like the engine of our mind is constantly being revved up. It doesn’t allow us time to switch off and rest. It tires you out. And when you’re tired you’re less likely to think straight. And when you’re not thinking straight it’s easy to make stupid mistakes and confuse priorities... But relax. There is a way forward. In How Not to Worry Paul McGee shows us that there is a way to tackle life’s challenges in a calmer and more considered way. It is possible to use a certain degree of worry and anxiety to spur us on towards positive, constructive action, and then leave the rest behind. With down to earth, real life advice, How Not to Worry helps us understand why worrying is such a big deal and the reasons for it, exposing the behavioural traps we fall into when faced with challenges. It then helps us to move on with tools and ideas to deal with our worries in a more constructive way.
Download or read book Roland Gilbert s Stress Free Power Parenting System written by Roland Gilbert and published by Power Parenting. This book was released on 2004-07 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: My mission in life is helping people discover and cultivate their greatness and give their gifts to the world. This book will help you do the same for yourself and your children. And, after all is said and done, isn't this what parenting is really all about?
Download or read book The Fine Art Of Small Talk written by Debra Fine and published by Piatkus Books. This book was released on 2023-02-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does striking up a conversation with a stranger make your stomach do flip-flops? Do you spend time hiding out in the bathroom at social gatherings? Do you dread the very thought of networking? Is scrolling your phone a crutch to avoid interacting? Help is on the way with The Fine Art of Small Talk, the classic guide that's now revised for the modern era. Small talk is more than just chitchat; it's a valuable tool to help you climb the corporate ladder, widen your business and social circles, and boost your self-confidence. With practical advice and simple conversation 'cheat sheets,' this book offers easy-to-learn techniques that will allow you to feel comfortable in any type of social situation-from a video meeting to a first date to a cocktail party where you don't know a soul. Communication expert Debra Fine will show you how to: - Learn to connect with others regardless of the occasion, event or situation - Come across as composed and self-assured when entertaining - Avoid awkward silences and 'foot in mouth' disease - Convey warmth and enthusiasm so that other people feel good about being near you - Make a positive, lasting impression from the minute you say hello. Once you master The Fine Art of Small Talk, you'll excel at making others feel included, valued and comfortable. Let Debra Fine turn you into a small-talk expert - and watch the contacts, business deals and social relationships multiply before your eyes!
Download or read book Four Thousand Weeks written by Oliver Burkeman and published by Farrar, Straus and Giroux. This book was released on 2021-08-10 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: AN INSTANT NEW YORK TIMES BESTSELLER "Provocative and appealing . . . well worth your extremely limited time." —Barbara Spindel, The Wall Street Journal The average human lifespan is absurdly, insultingly brief. Assuming you live to be eighty, you have just over four thousand weeks. Nobody needs telling there isn’t enough time. We’re obsessed with our lengthening to-do lists, our overfilled inboxes, work-life balance, and the ceaseless battle against distraction; and we’re deluged with advice on becoming more productive and efficient, and “life hacks” to optimize our days. But such techniques often end up making things worse. The sense of anxious hurry grows more intense, and still the most meaningful parts of life seem to lie just beyond the horizon. Still, we rarely make the connection between our daily struggles with time and the ultimate time management problem: the challenge of how best to use our four thousand weeks. Drawing on the insights of both ancient and contemporary philosophers, psychologists, and spiritual teachers, Oliver Burkeman delivers an entertaining, humorous, practical, and ultimately profound guide to time and time management. Rejecting the futile modern fixation on “getting everything done,” Four Thousand Weeks introduces readers to tools for constructing a meaningful life by embracing finitude, showing how many of the unhelpful ways we’ve come to think about time aren’t inescapable, unchanging truths, but choices we’ve made as individuals and as a society—and that we could do things differently.
Download or read book The Customer Service Survival Kit written by Richard Gallagher and published by AMACOM. This book was released on 2013-03-20 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot. By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication. In The?Customer Service Survival Kit, you’ll find tangible tips and tricks to help you discover: how to lean into criticism, how to avoid trigger phrases that can make bad situations worse, the secret to helping people feel heard, how to safely deliver bad news, and how to become immune to intimidation--among many other skills. The Customer Service Survival Kit recognizes that the worst customer situations demand more of front-line employees than good intentions and the right attitude. With the help of these valuable insights, lessons, and indispensable problem-solving tools, your organization holds the key to radically improving its customer service reputation.
Download or read book Shook One written by Charlamagne Tha God and published by Atria Books. This book was released on 2019-09-03 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Charlamagne Tha God, New York Times bestselling author of Black Privilege and always provocative cohost of Power 105.1’s The Breakfast Club, reveals his blueprint for breaking free from your fears and anxieties. Being “shook” is more than a rap lyric for Charlamagne, it’s his mission to overcome. While it may seem like he’s ahead of the game, he is actually plagued by anxieties, such as the fear of losing his roots, the fear of being a bad dad, and the fear of being a terrible husband. In the national bestseller Shook One, Charlamagne chronicles his journey to beat those fears and shows a path that you too can take to overcome the anxieties that may be holding you back. Ironically, Charlamagne’s fear of failure—of falling into the life of stagnation or crime that caught up so many of his friends and family in his hometown of Moncks Corner—has been the fuel that has propelled him to success. However, even after achieving national prominence as a radio personality, Charlamagne still found himself paralyzed by anxiety and distrust. Here, in Shook One, he is working through these problems—many of which he traces back to cultural PTSD—with help from mentors, friends, and therapy. Being anxious doesn’t serve the same purpose anymore. Through therapy, he’s figuring out how to get over the irrational fears that won’t take him anywhere positive. Charlamange hopes Shook One can be a call to action: Getting help is your right. His second book “cements the radio personality’s stance in making sure he’s on the right side of history when it comes to society’s growing focus on mental health, while helping remove the negative stigma” (Billboard).