Download or read book Software Change and Configuration Management A Complete Guide 2019 Edition written by Blokdyk, Gerardus and published by Emereo. This book was released on 2019-05-30 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: When doing a DR drill, have you found the run book to be out of sync with the current configuration? How many man-hours can be recovered through effective configuration management? Do you need a new release, version or patch level of the software? Is the service usage appropriate to capacity? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Software Change and Configuration Management investments work better. This Software Change and Configuration Management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Software Change and Configuration Management Self-Assessment. Featuring 965 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Software Change and Configuration Management improvements can be made. In using the questions you will be better able to: - diagnose Software Change and Configuration Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Software Change and Configuration Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Software Change and Configuration Management Scorecard, you will develop a clear picture of which Software Change and Configuration Management areas need attention. Your purchase includes access details to the Software Change and Configuration Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Software Change and Configuration Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Download or read book Complete Guide to Human Resources and the Law 2019 Edition written by Shilling and published by Wolters Kluwer. This book was released on 2018-09-14 with total page 1830 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Guide to Human Resources and the Law will help you navigate complex and potentially costly Human Resources issues. You'll know what to do (and what not to do) to avoid costly mistakes or oversights, confront HR problems - legally and effectively - and understand the rules. The Complete Guide to Human Resources and the Law offers fast, dependable, plain English legal guidance for HR-related situations from ADA accommodation, diversity training, and privacy issues to hiring and termination, employee benefit plans, compensation, and recordkeeping. It brings you the most up-to-date information as well as practical tips and checklists in a well-organized, easy-to-use resource. The 2019 Edition provides new and expanded coverage of issues such as: The Supreme Court held in March 2016 that to prove damages in an Fair Labor Standards Act (FLSA) donning/doffing class action, an expert witness' testimony could be admitted Tyson Foods, Inc. v. Bouaphakeo, 136 S. Ct. 1036 (2016). Executive Order 13706, signed on Labor Day 2015, takes effect in 2017. It requires federal contractors to allow employees to accrue at least one hour of paid sick leave for every 30 hours they work, and unused sick leave can be carried over from year to year. Mid-2016 DOL regulations make millions more white-collar employees eligible for overtime pay, by greatly increasing the salary threshold for the white-collar exemption. Updates on the PATH Act (Protecting Americans From Tax Hikes; Pub. L. No. 114-113. The DOL published the "fiduciary rule" in final form in April 2016, with full compliance scheduled for January 1, 2018. The rule makes it clear that brokers who are paid to offer guidance on retirement accounts and Individual Retirement Arrangements (IRAs) are fiduciaries. In early 2016, the Equal Employment Opportunity Commission (EEOC) announced it would allow charging parties to request copies of the employer's position statement in response to the charge. The Supreme Court ruled that, in constructive discharge timing requirements run from the date the employee gives notice of his or her resignation--not the effective date of the resignation. Certiorari was granted to determine if the Federal Arbitration Act (FAA) preempts consideration of severing provisions for unconscionability. Previous Edition: Complete Guide to Human Resources and the Law, 2018 Edition ISBN 9781454884309

Download or read book ERISA A Comprehensive Guide 5th Edition written by Ferenczy, Cohen and published by Wolters Kluwer. This book was released on 2019-12-10 with total page 1310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Fifth Edition of ERISA: A Comprehensive Guide provides a thorough and authoritative analysis of the principal statutory provisions of the Employee Retirement Income Security Act of 1974 (ERISA) and the corresponding provisions of the Internal Revenue Code (Code) dealing with employee benefits. It also discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA; the Code provisions relating to the requirements for tax-qualified retirement plans; and the subsequent legislation amending or supplementing ERISA and such Code provisions. Cited by the Supreme Court, ERISA: A Comprehensive Guide discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA and the subsequent legislation amending or supplementing ERISA. ERISA: A Comprehensive Guide has been updated to include: Description of the student loan program 2018 Private Letter Ruling and the resolution of this with the "anti-conditioning" rule. Analysis of the latest version of the EPCRS, which is available for tax-qualified retirement plans with certain compliance failures, as set forth in IRS Revenue Procedure 2019-19, including an update to the IRS user fees that apply to the various correction programs. Discussion of the new self-correction options for participant loan failures, certain non-amender failures, and beneficial retroactive amendments to increase participant's benefits. Description of IRS VCAP, its uses, limitations, and procedural requirements. Description of IRS Revenue Procedure 2015-32 for correction of delinquent Forms 5500-EZ. Analysis of the DOL's guidance on the definition of an "Employer" for ERISA purposes and subsequent Court rulings eviscerating that guidance. Discussion of health plans use of "cross-plan offsetting" as a way of adjusting for overpayments. Discussion of the new DOL regulations governing review and appeal procedures for disability claims. Complete revision of the mergers and acquisitions chapter, including best practice, common pitfalls, a sample merger agreement, merger checklist, and spin-off agreement. Update on 2018 and 2019 court cases that impact labor relations, as well as actions taken by the current administration that overturn prior policies and decisions. Discussion of the most recent actions impacting ACA and litigation surrounding those actions. Discussion of recent court cases regarding discrimination on the basis of gender and sexual orientation. Discussion of ongoing litigation regarding "conscience-based objections" to a provision in the ACA requiring employers to provide no-cost birth control coverage to employees. Description of changes in Fair Labor Standard Act interpretations regarding wages, determination of independent contractor status, and regular rate.

Download or read book ERISA A Comprehensive Guide 6th Edition written by Ferenczy, Cohen and published by Wolters Kluwer Law & Business. This book was released on 2020-12-02 with total page 1298 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Sixth Edition of ERISA: A Comprehensive Guide provides a thorough and authoritative analysis of the principal statutory provisions of the Employee Retirement Income Security Act of 1974 (ERISA) and the corresponding provisions of the Internal Revenue Code (Code) dealing with employee benefits. It also discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA; the Code provisions relating to the requirements for tax-qualified retirement plans; and the subsequent legislation amending or supplementing ERISA and such Code provisions. Cited by the Supreme Court, ERISA: A Comprehensive Guide discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA and the subsequent legislation amending or supplementing ERISA. ERISA: A Comprehensive Guide has been updated to include: The Setting Every Community Up for Retirement Enhancement (SECURE) Act of 2019 and the Coronavirus Aid, Relief, and Economic Security (CARES) Act of 2020 Discussion of improvements in the ability for plan sponsors to take advantage of electronic disclosure opportunities for participant notices and disclosures. Updates to fiduciary duties and best practices based on litigation outcomes Analysis of the rising role of arbitration in the resolution of disputes between plan sponsors and participants Discussion of COBRA notice requirements due to COVID-19, pursuant to CARES Act Discussion of the impact of COVID-19 on union contracts and multiemployer plans Impact of CARES Act on bankruptcy filings and procedures

Download or read book Complete A Guide to IT Hardware and Software written by Cheryl A. Schmidt and published by Pearson IT Certification. This book was released on 2019-07-26 with total page 2546 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master IT hardware and software installation, configuration, repair, maintenance, and troubleshooting and fully prepare for the CompTIA® A+ Core 1 (220-1001) and Core 2 (220-1002) exams. This is your all-in-one, real-world, full-color guide to connecting, managing, and troubleshooting modern devices and systems in authentic IT scenarios. Its thorough instruction built on the CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exam objectives includes coverage of Windows 10, Mac, Linux, Chrome OS, Android, iOS, cloud-based software, mobile and IoT devices, security, Active Directory, scripting, and other modern techniques and best practices for IT management. Award-winning instructor Cheryl Schmidt also addresses widely-used legacy technologies—making this the definitive resource for mastering the tools and technologies you’ll encounter in real IT and business environments. Schmidt’s emphasis on both technical and soft skills will help you rapidly become a well-qualified, professional, and customer-friendly technician. LEARN MORE QUICKLY AND THOROUGHLY WITH THESE STUDY AND REVIEW TOOLS: Learning Objectives and chapter opening lists of CompTIA A+ Certification Exam Objectives make sure you know exactly what you’ll be learning, and you cover all you need to know Hundreds of photos, figures, and tables present information in a visually compelling full-color design Practical Tech Tips provide real-world IT tech support knowledge Soft Skills best-practice advice and team-building activities in every chapter cover key tools and skills for becoming a professional, customer-friendly technician Review Questions—including true/false, multiple choice, matching, fill-in-the-blank, and open-ended questions—carefully assess your knowledge of each learning objective Thought-provoking activities help students apply and reinforce chapter content, and allow instructors to “flip” the classroom if they choose Key Terms identify exam words and phrases associated with each topic Detailed Glossary clearly defines every key term Dozens of Critical Thinking Activities take you beyond the facts to deeper understanding Chapter Summaries recap key concepts for more efficient studying Certification Exam Tips provide insight into the certification exam and preparation process

Download or read book Podcast Solutions written by Michael W. Geoghegan and published by Apress. This book was released on 2006-11-07 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Potentially huge market – podcasting is just starting to get really famous. Podcasters include Paris Hilton, Democrat John Edwards, and the BBC. Our book is written by two of the most famous podcasting pioneers. * Our book not only shows you how to make podcasts, but it also shows you how to start making money out of it, making the transition from amateur pastime to professional pursuit. * Our book includes an online component with all the software you could need to get started, plus sample podcasts to show you how it’s done.

Download or read book ERISA written by Andrew L. Oringer and published by Wolters Kluwer Law & Business. This book was released on 2023 with total page 1264 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Complete Guide to Software As a Service written by Robert Michon and published by Createspace Independent Publishing Platform. This book was released on 2017-06-24 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Guide to Software as a Service is truly "everything you need to know about SaaS." This is the only book available today that covers the multiple facets of the SaaS model: functional, operational, technical, security and financial. Starting with the definition and the origins of SaaS, it gives a 360-degree view of the inner workings of a SaaS business. This book is a must read for entrepreneurs who are launching a SaaS company. Learn the six ways to fail your SaaS start-up. It will also guide any software company who is transitioning from an on-premise license model to SaaS. Learn what IT and business functions must evolve when moving from one business model to the next. It also provides useful information and insight to different functional managers within a SaaS company. As well, users of SaaS software will become more knowledgeable clients of their SaaS providers after reading this book. Learn how to "read between the lines" of your SaaS contract and focus on the clauses where you have real negotiating power. For anyone interested in learning more about this important shift in the software industry, this book fills a void that exists today in the world of SaaS.

Download or read book The Complete Guide to Personal Training written by Morc Coulson and published by Bloomsbury Publishing. This book was released on 2024-10-10 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revised and updated third edition of the popular Complete Guide to Personal Training with up-to-date content and new exercises. This is the complete reference guide for anyone working as a personal trainer, or studying to become one, with an in-depth look into the role of the trainer in relation to codes of conduct and client care. This comprehensive book contains practical tips and advice for designing a range of exercise programmes for clients. It also focuses on the best ways to sustain a financially successful personal training business and stand out from the crowd. This new third edition includes: - Brand-new illustrated stretches and exercises - Advice on training at home or outdoors - A spotlight on client well-being - Updated government guidelines, statistics and scientific findings - Guidance on adapting exercises for disabled or vulnerable clients - National guidelines for nutrition and weight. This is essential reading for personal trainers in the health and fitness industry and for those teaching or studying for qualifications in this area.

Download or read book Successfully Managing S 4HANA Projects written by Denise Banks-Grasedyck and published by Springer Nature. This book was released on 2022-03-25 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book describes the complete project process in individual steps for SAP S/4HANA project management based on the SAP ACTIVATE implementation methodology. By imparting knowledge based on experience with real SAP projects, the book supports project managers in developing skills and qualifications that will lead them to the successful management of SAP projects. In this context it emphasizes the crucial role of human interaction from the start to the successful completion of projects and provides useful tips on how to recognize and avoid pitfalls. Enriched with a wide range of material such as templates, checklists and practical examples, the book provides concrete guidance for project managers and participants on how to successfully manage ongoing projects. The book is valuable for both beginners and experienced project managers and also gives decision makers and stakeholders an excellent insight into the planning and management of large projects.

Download or read book Advances in Enterprise Technology Risk Assessment written by Gupta, Manish and published by IGI Global. This book was released on 2024-10-07 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: As technology continues to evolve at an unprecedented pace, the field of auditing is also undergoing a significant transformation. Traditional practices are being challenged by the complexities of modern business environments and the integration of advanced technologies. This shift requires a new approach to risk assessment and auditing, one that can adapt to the changing landscape and address the emerging challenges of technology-driven organizations. Advances in Enterprise Technology Risk Assessment offers a comprehensive resource to meet this need. The book combines research-based insights with actionable strategies and covers a wide range of topics from the integration of unprecedented technologies to the impact of global events on auditing practices. By balancing both theoretical and practical perspectives, it provides a roadmap for navigating the intricacies of technology auditing and organizational resilience in the next era of risk assessment.

Download or read book Payroll Answer Book written by Deborah Ellis Timberlake and published by Aspen Publishers. This book was released on 2019-05-16 with total page 1324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Payroll Answer Book Payroll Answer Book gives payroll professionals guidance on what steps they need to take to comply with the laws and regulations governing payroll. The Q&A format helps you quickly and easily find answers to all of your employees' payroll questions. From both a legal and practical standpoint, broad and deep coverage is given to: Payroll implications of the wage and hour law How to handle the federal employment taxation of benefits offered to employees Computing and paying payroll taxes How to handle garnishments and other deductions How to determine whether workers are employees or independent contractors What records must be kept What the benefits and disadvantages of direct deposit of employees' wages are How to treat sick pay How to handle a merger or acquisition What to ask when employees work abroad In addition to answering the full range of payroll questions, the Payroll Answer Book contains abundant examples that illustrate necessary calculations. The 2019 Edition of Payroll Answer Book has been updated to include: How to complete the 2018 W-2 Form Requirements under the Protecting Americans from Tax Hikes (PATH) Act provisions that are in effect for 2016 Forms W-2 A new safe harbor for de minimis errors Revised due dates for forms Budget proposals for 2018 affecting unemployment Additional analysis about the method of acquisition of a predecessor’s property being material And much more! Previous Edition: Payroll Answer Book, 2018 Edition, ISBN: 9781454899822

Download or read book Comprehensive Guide to the Insolvency Professional Examination written by Rajeev Babel and published by Bloomsbury Publishing. This book was released on 2021-05-30 with total page 2000 pages. Available in PDF, EPUB and Kindle. Book excerpt: Highlights ? More than 5300 MCQs with Answers and Reference. ? Contains upto date laws on Insolvency & Bankruptcy Code, 2016, its Rules and Regulations and Circulars. ? Completely revamped to include MCQs and legislation as per the latest syllabus of IBBI w.e.f. 1st January 2021. ? Covers cases decided by the Supreme Court, High Courts, NCLAT and NCLT covering facts of the case, issue involved and decision given by courts, as per the syllabus. ? Contains separate chapters with case analysis of CIRP/ Individual Insolvency Resolution. Complete coverage of syllabus as notified w.e.f. 1st January 2021 with more than 5300 MCQs (updated upto 31st December, 2020) ? The Insolvency and Bankruptcy Code, 2016, Its Rules, Regulations and Circulars issued under the Code till 31st December, 2020) ? Relevant Chapter of The Companies Act, 2013 ? The Indian Partnership Act, 1932 ? The Limited Liability Partnership Act, 2008 ? The Indian Contract Act, 1872 ? The Negotiable Instruments Act, 1881 ? The Sale of Goods Act, 1930 ? The Transfer of Property Act, 1882 ? The Code of Civil Procedure, 1908 ? The Limitation Act, 1963 ? The Prevention of Corruption Act, 1988 ? The Prevention of Money Laundering Act, 2002 ? The Recovery of Debts and Bankruptcy Act, 1993 ? The Arbitration and Conciliation Act, 1996 ? The Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interests Act, 2002 ? The Micro, Small and Medium Enterprises Development Act, 2006 ? The Real Estate (Regulation and Development) Act, 2016 ? Securities and Contracts Regulation Act, 1956 ? Relevant SEBI Regulations: - SEBI (ICDR) Regulations, 2009 - SEBI (ICDR) Regulations, 2018 - SEBI (Delisting of Equity Shares) Regulations, 2009 - SEBI (SAST) Regulations, 2011 - SEBI (LODR) Regulations, 2015 ? Finance and Accounts (Corporate Finance; Financial Analysis; Liquidity Management; Tax Planning and GST) ? General Awareness - Constitution of India (Right to Constitutional Remedies; provisions of Union Judiciary; provisions of High Courts in the States) - Rights of Workmen under Labour Laws (The Code of Social Security, 2020, The Code of Wages, 2019, The Industrial Relations Code, 2020, The Occupational Safety, Health and Working Conditions Code, 2020 - Economy - Financial Markets - Basic concepts of Valuation - Forensic Audit ? Important decisions of Supreme Court and High Courts, Decisions of NCLAT and NCLT relating to Insolvency ? Case Analysis of CIRP & Liquidation / Individual Insolvency Resolution / Business and Professional Ethics ? MCQs based on Various decisions of Courts ? Model Question Papers

Download or read book Comprehensive Guide to SBI Bank PO Preliminary Main Exam 8th Edition written by Disha Experts and published by Disha Publications. This book was released on 2019-04-01 with total page 913 pages. Available in PDF, EPUB and Kindle. Book excerpt: The thoroughly Revised & Updated 8th edition of the book "Comprehensive Guide to SBI Bank PO Exam" is based on the new pattern - Preliminary and Main. The book covers all the 3 sections asked in the Preliminary Exam and the 4 sections asked in the Main exam - English Language, Data Analysis & Interpretation, Reasoning & Computers and General/Banking/Economy Awareness. The USP of this new edition is the inclusion of new Questions based on the 2017-18 format of Banking exams. New Variety of High Level Questions have been included are Data Analysis/ Interpretation, Problem Solving, Direction, Input-Output, Coding-Decoding, RC, Filler, Sentence Rearrangement (column based) etc. # The theory of the book has been updated as per the various questions asked in the past examination as conducted by the SBI. # The book provides well illustrated theory with exhaustive fully solved examples for learning. This is followed with an exhaustive collection of solved questions in the form of Exercise. # The book provides separate sections for General Awareness including Banking Knowledge, Computer Knowledge and Marketing Aptitude. # The book incorporates fully solved 2011 - 2019 papers.

Download or read book A Spectrum of Solutions for Clients with Autism written by Rachel Bedard and published by Routledge. This book was released on 2020-07-29 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a comprehensive resource to guide work with individuals on the autism spectrum. It reflects the true range of needs presented by individuals with autism, pulling together the most salient aspects of treatment with invaluable information from several disciplines synthesized to guide your work. Divided into topical sections with chapters from three field experts in each, this book features contributions from therapists, educators, and medical doctors, as well as financial planners, health advocates, and innovators. The diverse disciplines and backgrounds of each author lend a different voice and perspective to each chapter, reflecting the continuum of care necessary when working with clientele on the autism spectrum, and that, for clients on the spectrum, one solution does not fit all. For use by psychotherapists, counselors, applied behavioral analysts, occupational therapists, social workers, teachers, and more, this text presents readers with expertise from various contributing disciplines to give them a treatment resource that can inform and guide their daily work with clients on the autism spectrum.

Download or read book JHARKHAND PUBLIC SERVICE COMMISSION JPSC PRELIMS EXAMS COMPREHENSIVE GUIDE PAPER I PAPER II BY MANISH RANNJAN IAS written by Dr. Manish Rannjan, IAS and published by Prabhat Prakashan. This book was released on 2021-11-29 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: • The presented book JPSC (Jharkhand Public Service Commission) General Studies Preliminary Exam -2022 Paper-I & Paper-II is very much helpful for the aspirant who are preparing for JPSC Preliminary examination. • The presented book provided study matters for the jpsc prelims examination as per the official syllabus • In this edition of the book 2021 JPSC preliminary examination questions are solved of both papers with detailed explanation of its solutions • The book is divided into two parts Paper I General Studies-I and Paper II Jharkhand related General studies • The current edition of JPSC (Jharkhand Public Service Commission) General Studies Preliminary Exam -2022 Paper-I & Paper-II is the complete study guide along with 3 practice sets and recent prelims exam solutions. Type of Book: Study guide Subjects: JPSC (Jharkhand Public Service Commission) General Studies Preliminary Exam -2022 Paper-I & Paper-II. Index: - The book contains previous years solved papers; Paper I and Paper II study matter and 3 practice tests. Qualities:- • Elaborated answers of given questions • Easy & Understandable for practice • Complete syllabus accommodated in questions • The book contains Previous year solved paper and 3 practice sets.

Download or read book A Complete Guide to the Level 4 Certificate in Education and Training written by Lynn Machin and published by Critical Publishing. This book was released on 2021-06-24 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete, all-in-one guide to the Level 4 Certificate in Education and Training, suitable for use with any awarding organisation. This is a new, third edition of the essential text for all those working towards the Level 4 Certificate in Education and Training. Tailored to meet the demands of the qualification and the latest Standards, it provides full coverage of all the mandatory units as well as information on reflective practice and study skills. Accessible language is combined with a critical approach that clearly relates practical examples to the required underpinning theory. This third edition: has been fully updated throughout, including reference to the new Ofsted Inspection Handbook and legislation around GDPR, social media and apprenticeships includes coverage in every chapter of a broad range of teaching and learning approaches within both physical and virtual environments (face-face, blended, distance learning) features a new section about mental health and emotional well-being, considering both teacher and learner perspectives includes new case studies throughout plus more examples of practical teaching and learning strategies is suitable for use with all awarding organisations and HEIs User friendly, easy to read and covered a good range of material with good examples and case studies. Kerry Adam South Staffordshire College The study skills section is very good - it picks up on the main issues facing trainees in Education and Training contexts and ensures that the advice and guidance are directly relevant to these learners. Also good are the sections on teaching observations and progression. Paul G Daniels Dearne College I will be recommending it for its simplicity as a core text for our new ITT introductory programme. Christian Beighton Canterbury Christchurch