Download or read book Software Engineering Complete Self Assessment Guide written by Gerardus Blokdyk and published by . This book was released on with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

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Download or read book Software Development Complete Self Assessment Guide written by Gerardus Blokdyk and published by . This book was released on with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Software Engineering Process Group Complete Self Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-08-27 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does the Software Engineering Process Group performance meet the customer's requirements? How can you measure Software Engineering Process Group in a systematic way? What prevents me from making the changes I know will make me a more effective Software Engineering Process Group leader? Can Management personnel recognize the monetary benefit of Software Engineering Process Group? How frequently do you track Software Engineering Process Group measures? This extraordinary Software Engineering Process Group self-assessment will make you the established Software Engineering Process Group domain assessor by revealing just what you need to know to be fluent and ready for any Software Engineering Process Group challenge. How do I reduce the effort in the Software Engineering Process Group work to be done to get problems solved? How can I ensure that plans of action include every Software Engineering Process Group task and that every Software Engineering Process Group outcome is in place? How will I save time investigating strategic and tactical options and ensuring Software Engineering Process Group costs are low? How can I deliver tailored Software Engineering Process Group advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Software Engineering Process Group essentials are covered, from every angle: the Software Engineering Process Group self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Software Engineering Process Group outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Software Engineering Process Group practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Software Engineering Process Group are maximized with professional results. Your purchase includes access details to the Software Engineering Process Group self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard, and... - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation ...plus an extra, special, resource that helps you with project managing. INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Download or read book Software Development Engineering Complete Self Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-01-31 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: What are your key Software Development Engineering organizational performance measures, including key short and longer-term financial measures? Is there a critical path to deliver Software Development Engineering results? Are there any specific expectations or concerns about the Software Development Engineering team, Software Development Engineering itself? What potential environmental factors impact the Software Development Engineering effort? Are you measuring, monitoring and predicting Software Development Engineering activities to optimize operations and profitability, and enhancing outcomes? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Software Development Engineering investments work better. This Software Development Engineering All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Software Development Engineering Self-Assessment. Featuring 673 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Software Development Engineering improvements can be made. In using the questions you will be better able to: - diagnose Software Development Engineering projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Software Development Engineering and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Software Development Engineering Scorecard, you will develop a clear picture of which Software Development Engineering areas need attention. Your purchase includes access details to the Software Development Engineering self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Software Development Engineering Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Download or read book Agile Management for Software Engineering Complete Self Assessment Guide written by Gerardus Blokdyk and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Agile Management for Software Engineering Complete Self-Assessment Guide.

Download or read book Software Development Complete Self Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2017-05-18 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: What are the compelling business reasons for embarking on Software Development Life Cycle (SDLC)? Have the types of risks that may impact Software Development Life Cycle (SDLC) been identified and analyzed? If substitutes have been appointed, have they been briefed on the Software Development goals and received regular communications as to the progress to date? What are the expected benefits of Software Development Life Cycle (SDLC) to the business? How does the Software Development manager ensure against scope creep? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Software Development assessment. Featuring 379 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Software Development improvements can be made. In using the questions you will be better able to: - diagnose Software Development projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Software Development and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Software Development Index, you will develop a clear picture of which Software Development areas need attention. Included with your purchase of the book is the Software Development Self-Assessment downloadable resource, containing all questions and Self-Assessment areas of this book. This enables ease of (re-)use and enables you to import the questions in your preferred management tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http: //theartofservice.com

Download or read book Systems Engineering Complete Self Assessment Guide written by Gerardus Blokdyk and published by . This book was released on with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Software Engineer A Complete Guide 2019 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-06-13 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: Better, and cheaper than software engineering? Why do only the software engineers get to do CMMI? What lies at the intersection of a software engineering practice and an art studio practice? How much do political issues impact on the decision in open source projects and how does this ultimately impact on innovation? What existing data sources could be leveraged? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Software engineer investments work better. This Software engineer All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Software engineer Self-Assessment. Featuring 995 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Software engineer improvements can be made. In using the questions you will be better able to: - diagnose Software engineer projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Software engineer and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Software engineer Scorecard, you will develop a clear picture of which Software engineer areas need attention. Your purchase includes access details to the Software engineer self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Software engineer Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Download or read book Software Design Description Complete Self Assessment Guide written by Gerardus Blokdyk and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Software design description Complete Self-Assessment Guide.

Download or read book Software Engineer written by Red-Hot Careers and published by Createspace Independent Publishing Platform. This book was released on 2017-06-10 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Land your next Software Engineer role with ease and use the 1184 REAL Interview Questions in this time-tested three strategies book to demystify the entire job-search process from Knowing to Assessing to Succeeding. If you only want to use one long-trusted guidance, this is it. What's Inside? 1. Know. Everything about the Software Engineer role and industry in what Software Engineers do, Software Engineer Work Environment, Software Engineer Pay, How to become a Software Engineer and the Software Engineer Job Outlook. 2. Assess. Prepare and tackle the interview and Software Engineer role with 1184 REAL interview and Self Assessment questions; covering 69 interview topics including Client-Facing Skills, Problem Resolution, Self Assessment, Story, Motivating Others, Career development questions, Organizational, Culture Fit, Project Management, and Introducing Change...PLUS 59 MORE TOPICS... 3. Succeed. Apply what you have gained from Knowing and Assessing; learn the techniques to write a successful resume, how to get it in front of the right people and land your next Software Engineer role. This one-of-a-kind book includes unlimited online access to extensive Software Engineer sample resumes, research, documentation and much, much more. Purchase this book to rock the interview and get your dream Software Engineer Job!

Download or read book Software Engineering Agile Complete Self Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-02-09 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you cross-sell and up-sell your Software Engineering Agile success? Is a fully trained team formed, supported, and committed to work on the Software Engineering Agile improvements? Will Software Engineering Agile have an impact on current business continuity, disaster recovery processes and/or infrastructure? Do you combine technical expertise with business knowledge and Software Engineering Agile Key topics include lifecycles, development approaches, requirements and how to make a business case? How do you stay flexible and focused to recognize larger Software Engineering Agile results? This one-of-a-kind Software Engineering Agile self-assessment will make you the established Software Engineering Agile domain assessor by revealing just what you need to know to be fluent and ready for any Software Engineering Agile challenge. How do I reduce the effort in the Software Engineering Agile work to be done to get problems solved? How can I ensure that plans of action include every Software Engineering Agile task and that every Software Engineering Agile outcome is in place? How will I save time investigating strategic and tactical options and ensuring Software Engineering Agile costs are low? How can I deliver tailored Software Engineering Agile advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Software Engineering Agile essentials are covered, from every angle: the Software Engineering Agile self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Software Engineering Agile outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Software Engineering Agile practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Software Engineering Agile are maximized with professional results. Your purchase includes access details to the Software Engineering Agile self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Software Engineering Agile Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Download or read book Software Engineering A Complete Guide 2019 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-06-27 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: What skills are needed? What kinds of games are used in software engineering education? Can you answer questions like: Was the software process followed and software engineering standards been properly applied? Do your accounting procedures provide all necessary information on costs by project, rather than by cost center? Is your organization Records Officer signature on the requirements document? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Software Engineering investments work better. This Software Engineering All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Software Engineering Self-Assessment. Featuring 995 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Software Engineering improvements can be made. In using the questions you will be better able to: - diagnose Software Engineering projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Software Engineering and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Software Engineering Scorecard, you will develop a clear picture of which Software Engineering areas need attention. Your purchase includes access details to the Software Engineering self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Software Engineering Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Download or read book Lean Software Development Complete Self Assessment Guide written by Gerardus Blokdyk and published by . This book was released on with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Agile Management for Software Engineering Complete Self Assessment Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-01-05 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: What is our Agile Management for Software Engineering Strategy? Is Agile Management for Software Engineering Required? Is Agile Management for Software Engineering dependent on the successful delivery of a current project? How much are sponsors, customers, partners, stakeholders involved in Agile Management for Software Engineering? In other words, what are the risks, if Agile Management for Software Engineering does not deliver successfully? Are there Agile Management for Software Engineering Models? This amazing Agile Management for Software Engineering self-assessment will make you the accepted Agile Management for Software Engineering domain assessor by revealing just what you need to know to be fluent and ready for any Agile Management for Software Engineering challenge. How do I reduce the effort in the Agile Management for Software Engineering work to be done to get problems solved? How can I ensure that plans of action include every Agile Management for Software Engineering task and that every Agile Management for Software Engineering outcome is in place? How will I save time investigating strategic and tactical options and ensuring Agile Management for Software Engineering opportunity costs are low? How can I deliver tailored Agile Management for Software Engineering advise instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Agile Management for Software Engineering essentials are covered, from every angle: the Agile Management for Software Engineering self-assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that Agile Management for Software Engineering outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Agile Management for Software Engineering practitioners. Their mastery, combined with the uncommon elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Agile Management for Software Engineering are maximized with professional results. Your purchase includes access details to the Agile Management for Software Engineering self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.

Download or read book Software Engineering Methodologies A Complete Guide 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2020-01-13 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can you measure Software engineering methodologies in a systematic way? What would you recommend your friend do if he/she were facing this dilemma? Has implementation been effective in reaching specified objectives so far? How do senior leaders actions reflect a commitment to the organizations Software engineering methodologies values? How can you measure the performance? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Software Engineering Methodologies investments work better. This Software Engineering Methodologies All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Software Engineering Methodologies Self-Assessment. Featuring 946 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Software Engineering Methodologies improvements can be made. In using the questions you will be better able to: - diagnose Software Engineering Methodologies projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Software Engineering Methodologies and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Software Engineering Methodologies Scorecard, you will develop a clear picture of which Software Engineering Methodologies areas need attention. Your purchase includes access details to the Software Engineering Methodologies self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Software Engineering Methodologies Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Download or read book Software Testing Complete Self assessment Guide written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2017-07-28 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: What other jobs or tasks affect the performance of the steps in the Software Testing process? How can we incorporate support to ensure safe and effective use of Software Testing into the services that we provide? Why are Software Testing skills important? Whats the best design framework for Software Testing organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant? What should beginner programmers know about software testing? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Software Testing assessment. All the tools you need to an in-depth Software Testing Self-Assessment. Featuring 628 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Software Testing improvements can be made. In using the questions you will be better able to: - diagnose Software Testing projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Software Testing and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Software Testing Scorecard, you will develop a clear picture of which Software Testing areas need attention. Included with your purchase of the book is the Software Testing Self-Assessment downloadable resource, which contains all questions and Self-Assessment areas of this book in a ready to use Excel dashboard, including the self-assessment, graphic insights, and project planning automation - all with examples to get you started with the assessment right away. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help.