Download or read book Improving Corporate Functions Using Shared Services written by Great Britain. Parliament. House of Commons. Committee of Public Accounts and published by The Stationery Office. This book was released on 2008 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: Corporate services provide vital support to the delivery of effective and efficient public services. They include activities such as finance and accounting, human resources, procurement, information technology, facilities management and estates management. Shared services are designed to improve efficiency and service quality by combining such activities across different parts of an organisation, or across separate organisations. The Cabinet Office has estimated the cost of finance and human resources functions across government as £7 billion a year. It believes there is scope to save in the order of £1.4 billion annually through the use of shared services. This report examines the Cabinet Office's efforts to improve corporate functions using shared services, as well as the impact of two of the more established public sector shared services in the NHS and the Prison Service. NHS Shared Business Services is a joint venture between the Department of Health and Xansa PLC selling procurement, finance and accounting services to 89 NHS organisations out of a total of 416 potentially eligible NHS bodies. It is not yet making a profit and has paid no dividend to either the Department of Health or Xansa. It needs to attract a further 22 customers simply to break even, and approximately 180 more customers to deliver its forecast savings to the taxpayer of £250 million by 2014-15. HM Prison Service's Shared Services Centre provides finance, procurement and human resources services to all 128 Prison establishments, and the system is now working well.
Download or read book Efficiency and reform in government corporate functions through shared service centres written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2012-03-07 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2004, the Gershon Review recommended that the Government pursue the sharing of services, including human resources, finance, procurement and payroll, to achieve cost savings. It has been up to individual departments to establish their own arrangements and, between 2004 and 2011, eight major shared service centres emerged. The five centres examined by the NAO were expected to cost £0.9 billion to build and operate but, to date, they have cost £1.4 billion. They were also expected to have saved £159 million by the end of 2010-11. While, in one instance Government has achieved break-even in a time consistent with the private sector, its overall performance has been varied and the two centres that are still tracking benefits report a measured net cost of £255 million. Most departmental customers have not acted as 'intelligent customers' and they will need to build in-house capability with enough business and technical understanding to manage the services and work with the centres to achieve efficiencies. Among other findings are that the software systems used in the centres have added complexity and cost; and that, as the use of the centres has been voluntary, departments have struggled to roll-out shared services fully across all their business units and arm's length bodies. The Cabinet Office has recently gained approval for a new strategy and business case. The NAO considers the approach is ambitious and has challenging timescales. The Cabinet Office is actively working with departments on its implementation.
Download or read book Efficiency and reform in government corporate functions through shared service centres written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2012-07-09 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since 2004, central government has sought to reduce the cost of administering finance, human resources and procurement services through sharing back-office functions. In previous examinations the Committee found that the Government had not yet realised the potential to save taxpayers' money. The renewed focus on improving shared services is welcomed. The Committee expects the Cabinet Office to engage constructively with their recommendations. This report considers five of the eight shared service centres. Whilst performing adequately, they had cost £1.4 billion to build and operate compared to an expected cost of £0.9 billion. These five centres were also expected to have saved £159 million by the end of 2010-11. In the event, the Ministry of Justice centre broke-even, the Department of Work and Pensions and the Department for Environment, Food and Rural Affairs centres did not track their total savings, and the Department for Transport and Research Councils UK, have reported a net cost to date of £255 million. The current strategy will only be effective if the Cabinet Office demonstrates strong leadership. So far it has been left up to individual departments and their arm's length bodies to decide whether they use shared service centres leading to low take-up. Those bodies which have become customers of shared service centres have retained their own processes resulting in over-complicated systems which also undermine the scope for efficiency. The Cabinet Office should also develop comparable data on the cost and quality of services provided by the shared services centres and should consider whether it can extend its shared services strategy to include other common functions needed by central government departments
Download or read book Shared Services in Local Government written by Ray Tomkinson and published by Gower Publishing, Ltd.. This book was released on 2007 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: By using extensive case studies drawn from across local councils in England, Ray Tomkinson explains the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages. He shows how to set up collaborative ventures, formal partnerships, shared service centres or special purpose vehicles, while pointing out possible pitfalls, thus enabling senior managers to follow all the necessary project steps to create an appropriate shared service.
Download or read book US Office of Management and Budget Handbook Adminstrative Management and Budgeting Strategies written by IBP, Inc. and published by Lulu.com. This book was released on 2013-01-16 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2011 Updated Reprint. Updated Annually. US Office of Management and Budget Handbook
Download or read book Public Affairs and Administration Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2015-05-31 with total page 2348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective administration of government and governmental organizations is a crucial part of achieving success in those organizations. To develop and implement best practices, policymakers and leaders must first understand the fundamental tenants and recent advances in public administration. Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications explores the concept of governmental management, public policy, and politics at all levels of organizational governance. With chapters on topics ranging from privacy and surveillance to the impact of new media on political participation, this multi-volume reference work is an important resource for policymakers, government officials, and academicians and students of political science.
Download or read book Service strategy written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management
Download or read book Implementing the Government ICT strategy written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2011-12-21 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: The National Audit Office has commended the early progress being made by the Government in implementing its ICT Strategy but has identified areas where progress has not kept pace with the Government's ambitions. Launched in March 2011, the Strategy is intended to tackle systemic problems in government ICT projects which in the past have tended to be too big, lengthy, risky and complex. Departments have independently developed systems which have often not communicated easily with one another. The broad aim of the Strategy is to reduce waste and project failure, create a common ICT infrastructure for government and use ICT to change how public services are delivered. The Government has adopted a pragmatic and collaborative approach and has largely met the first round of deadlines for taking action. New arrangements are in place to implement the Strategy; and the leadership, governance and mechanisms for making sure departments comply with the Strategy are different from those in the past and have the potential to secure benefits. Thirty actions from the Strategy have been rationalized into 19 delivery areas with a more consistent plan about how the new approaches and standards and the common ICT infrastructure will be taken forward. However, there are also a number of areas where not enough progress has been made. The Cabinet Office has not yet developed a system for measuring the extent to which the Strategy is resulting in sustained change. Gaps in ICT skills in the public sector also remain a serious challenge.
Download or read book Handbook of Research on Strategies for Local E Government Adoption and Implementation Comparative Studies written by Reddick, Christopher G. and published by IGI Global. This book was released on 2009-03-31 with total page 1140 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides examinations of the adoption and impact of e-government"--Provided by publisher.
Download or read book The New Face of Government written by David E. McNabb and published by CRC Press. This book was released on 2009-03-24 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change is sweeping the globe, and at the government level, operational changes are prompting many public administrators to develop new management styles and ways of delivering services to their citizens. In the process, they are changing the face of government. The New Face of Government: How Public Managers are Forging a New Approach to Governance explores how national leaders are changing the art and practice of government and how public managers are shaping and guiding government’s response to the transformation. Includes a Field-Tested Survey for Diagnosing Institutional Disequilibrium Focusing on change at the federal, state, and local levels, this book addresses policy dimensions such as: Strategic and knowledge management Enterprise architecture Information and communications technology Organizational performance assessment Technological and organizational improvement It evaluates how these areas enable agencies from the public and private sectors to become more cost-effective, performance-oriented learning organizations. Not all the ambiguities in policy making and administration have been resolved. However, there is much hope for the future of government and governance. The successes and failures included in The New Face of Government: How Public Managers are Forging a New Approach to Governance illustrate this promise and provide guideposts for public managers who find themselves faced with similar problems and new challenges. About the Author: David E. McNabb teaches a variety of public and private administration and management courses both in the U.S. and abroad, including college and university programs in Latvia, Bulgaria, Germany, the United Kingdom, Italy, France, and Belgium. He is the author of nearly 80 peer-reviewed conference papers and articles. This is his seventh book.
Download or read book Successful Proposal Strategies for Small Businesses Using Knowledge Management to Win Government Private Sector and International Contracts Sixth Edition written by Robert S. Frey and published by Artech House. This book was released on 2012 with total page 724 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here's your one-stop-shop for winning new business! The new, Sixth Edition of this perennial bestseller updates and expands all previous editions, making this volume the most exhaustive and definitive proposal strategy resource. Directly applicable for businesses of all sizes, Successful Proposal Strategies provides extensive and important context, field-proven approaches, and in-depth techniques for business success with the Federal Government, the largest buyer of services and products in the world. This popular book and its companion CD-ROM are highly accessible, self-contained desktop references developed to be informative, highly practical, and easy to use. Small companies with a viable service or product learn how to gain and keep a customer 's attention, even when working with only a few employees. Offering a greatly expanded linkage of proposals to technical processes and directions, the Sixth Edition includes a wealth of new material, adding important chapters on cost building and price volume, the criticality of business culture and investments in proposal success, the proposal solution development process, and developing key conceptual graphics. CD-ROM Included: Features useful proposal templates in Adobe Acrobat, platform-independent format; HTML pointers to Small Business Web Sites; a comprehensive, fully searchable listing Proposal and Contract Acronyms; and a sample architecture for a knowledge base or proposal library.
Download or read book Strategy Formation and Policy Making in Government written by Jan-Erik Johanson and published by Springer. This book was released on 2018-12-29 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores goal-oriented action and describes the variety of options offered by strategic management in guiding public organisations. The book is based on the idea that planning is only one option in orienting the functioning of public organisations and applies resource-based and network studies to the public sector. Whilst most of the existing literature on strategic management relates to local government, this book examines developments within central governments and public agencies external to government hierarchies. The book also addresses the strategic distinction between politics and administration often neglected by existing research, and illustrates the connection between goal setting and actual performance of government organisations.
Download or read book Two Case Studies on Electronic Distribution of Government Securities written by Thomas C. Glaessner and published by World Bank Publications. This book was released on 2004 with total page 45 pages. Available in PDF, EPUB and Kindle. Book excerpt: The case study on the Small Investors Program of the Philippines looks at a program that the Philippine government has been experimenting with to sell its securities directly to retail investors over the Internet. The recently revised version of the program called the Expanded Small Investors Program aims to increase access to government securities and distribute them more widely, develop better savings products, and enhance competition in the primary markets for these securities. Glaessner and Kantur analyze whether the programs main goals can be achieved while mitigating the risks. Their analysis suggests that there are good reasons to believe that the new program will succeed. Still, regular and responsive assessments and adjustments will be required as the program moves forward"--Abstract.
Download or read book Management Matters written by United States. Congress. Senate. Committee on Homeland Security and Governmental Affairs and published by . This book was released on 2014 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Shared Services as a New Organizational Form written by Tanya Bondarouk and published by Emerald Group Publishing. This book was released on 2014-07-31 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do shared service models involve? Which business processes can and/or should be shared? This ASM volume deals with such questions relating to the increasingly popular use of Shared Service Centers in organizations. The volume intends to move beyond debating the relevance of shared services towards more systematic research action.
Download or read book Financial Services and General Government Appropriations for 2016 written by United States. Congress. House. Committee on Appropriations. Subcommittee on Financial Services and General Government and published by . This book was released on 2015 with total page 724 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Transformational Government written by Great Britain: Cabinet Office and published by The Stationery Office. This book was released on 2005-11-02 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: This document sets out the strategy to transform the business of government through increased and better use of technology. It is directed at three key areas: (1) the transformation of public services for the benefit of citizens, businesses, taxpayers and front-line staff; (2) the efficiency of the corporate services and infrastructure of government organizations; (3) the steps necessary to achieve effective delivery of technology for government. To achieve this, services must be designed around the citizen or business, not the provider. Government must move to a shared services culture, releasing efficiencies by standardisation, simplification and sharing. And there must be more professionalism in the planning, delivery, management, skills and governance of IT in government. A detailed action plan to implement the strategy will be approved by the Chief Information Officers' Council and the Service Transformation Board, and published before the end of this financial year. Comments on the strategy (by 3 February 2006) are welcomed: [email protected]; Strategy Team, eGovernment Unit, Cabinet Office, 3rd Floor, Stockley House, 130 Wilton Road, London SW1V 1LQ (tel 020 7276 63160)
