Download or read book Serving Our Public 4 0 written by Illinois Library Association and published by . This book was released on 2020-01-15 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Serving Our Public 4.0: Standards for Illinois Public Libraries has been completely revised by a group of library professionals convened in 2017 by the ILA Executive Board. Months of task force work, input from public hearings, and feedback resulted in a newly designed document that is current to the changing needs of libraries and users. Serving Our Public 4.0 contains 13 chapters, including new ones for Youth and Young Adult Services, Building Infrastructure and Maintenance, and Illinois Public Library Resource Sharing Responsibility; and three new appendices. Serving Our Public 4.0 is not meant to be a one-size-fits-all document. Task force members struggled to find a balance between those libraries serving hundreds of people to those serving thousands and all of the library communities in between. Input from the Illinois library community and stakeholders served as the driving force that shaped this document.

Download or read book Serving Our Public 2 0 written by Illinois Library Association. Serving Our Public Task Force and published by . This book was released on 2009-01-01 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Serving Our Public 3 0 written by Illinois Library Association and published by . This book was released on 2014 with total page 71 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated edition of: Serving our public 2.0: standards for Illinois public libraries / Serving Our Public Task Force. 2009.

Download or read book Standards for Public Libraries written by International Federation of Library Associations. Public Libraries Section and published by München : Verlag Dokumentation. This book was released on 1977 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: Die International Federation of Library Associations and Institutions (IFLA) ist der führende internationale Dachverband, der die Interessen von Bibliotheken und Informationsdiensten und ihren Nutzern vertritt. Sie ist das weltweite Sprachrohr der Bibliotheks- und Informationsberufe. In der Reihe IFLA Publications wird eine Vielzahl der Möglichkeiten diskutiert, wie Bibliotheken, Informationszentren sowie Angestellte in Informations- und Dokumentationsberufen weltweit ihre Ziele formulieren und ihren Einfluss als Gruppe wahrnehmen, ihre Interessen vertreten sowie Lösungen für globale Probleme entwickeln können.

Download or read book The Public Library Service written by International Federation of Library Associations and Institutions. Section of Public Libraries and published by NBD Biblion Publishers. This book was released on 2001 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

Download or read book Customer Service in Libraries written by Charles Harmon and published by Scarecrow Press. This book was released on 2013-02-13 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers. As past Public Library Association President Audra Caplan writes in her introduction to this book, “There is nothing magical about providing excellent customer service; it just takes the right people, the right philosophy and the passion to make it a reality.” If you’ve got all that, here are the best practices to make stellar customer service a reality for your library’s users.

Download or read book The New Public Service written by Janet V. Denhardt and published by Routledge. This book was released on 2015-03-12 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value citizenship and public service above entrepreneurship; (4) think strategically, act democratically; (5) recognize that accountability isn’t simple; (6) serve, rather than steer; and (7) value people, not just productivity. The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important, and meaningful about public service and considers how we might better live up to those ideals and values. The revised fourth edition includes a new chapter that examines how the role and significance of these New Public Service values have expanded in practice and research over the past 15 years. Although the debate about governance will surely continue for many years, this compact, clearly written volume both provides an important framework for a public service based on citizen discourse and the public interest and demonstrates how these values have been put into practice. It is essential reading fo students and serious practitioners in public administration and public policy.

Download or read book Our Public Lands written by and published by . This book was released on 1983 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Public Service written by and published by . This book was released on 1909 with total page 554 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Librarian s Guide to Homelessness written by Ryan Dowd and published by ALA Editions. This book was released on 2018 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials" --

Download or read book What s Ahead for Our Public Lands written by Hamilton K. Pyles and published by . This book was released on 1970 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Compilation from the Annual Reports of the Superintendent of Public Instruction of the State of Michigan written by Michigan. Department of Public Instruction and published by . This book was released on 1884 with total page 494 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Opinions and Decisions of the Public Service Commission of Wisconsin written by Public Service Commission of Wisconsin and published by . This book was released on 1938 with total page 796 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Logics of Legitimacy written by Margaret Stout and published by CRC Press. This book was released on 2012-08-23 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: The discipline of public administration draws predominantly from political and organizational theory, but also from other social and behavioral sciences, philosophy, and even theology. This diversity results in conflicting prescriptions for the "proper" administrative role. So, how are those new to public administration to know which ideas are "legitimate"? Rather than accepting conventional arguments for administrative legitimacy through delegated constitutional authority or expertise, Logics of Legitimacy: Three Traditions of Public Administration Praxis does not assume that any one approach to professionalism is accepted by all scholars, practitioners, citizens, or elected representatives. Instead, it offers a framework for public administration theory and practice that fully includes the citizen as a political actor alongside elected representatives and administrators. This framework: Considers both direct and representative forms of democracy Examines concepts from both political and organizational theory, addressing many of the key questions in public administration Examines past and present approaches to administration Presents a conceptual lens for understanding public administration theory and explaining different administrative roles and practices The framework for public administration theory and practice is presented in three traditions of main prescriptions for practice: Constitutional (the bureaucrat), Discretionary (the entrepreneur), and Collaborative (the steward). This book is appropriate for use in graduate-level courses that explore the philosophical, historical, and intellectual foundations of public administration. Upon qualified course adoption, instructors will gain access to a course outline and corresponding lecture slides.

Download or read book Library Journal written by Melvil Dewey and published by . This book was released on 1925 with total page 1136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes, beginning Sept. 15, 1954 (and on the 15th of each month, Sept.-May) a special section: School library journal, ISSN 0000-0035, (called Junior libraries, 1954-May 1961). Also issued separately.

Download or read book Fairness for Our Public Servants written by United States. Commission on Executive, Legislative, and Judicial Salaries and published by . This book was released on 1988 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Gas Record written by and published by . This book was released on 1920 with total page 1470 pages. Available in PDF, EPUB and Kindle. Book excerpt: