Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Download or read book Key Account Management and Planning written by Noel Capon and published by Simon and Schuster. This book was released on 2002-06-15 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: The vastly increased level of competitive intensity faced by corporations and the increased costs of selling have radically changed the nature of the traditional selling process. Key or "strategic" accounts have now become a company's most important asset, in some cases supplying in excess of 80 percent of a firm's revenues. Here, in one powerful volume, key account management expert Noel Capon provides the most comprehensive treatment of key account management and planning yet published. For the first time, Capon introduces his breakthrough four-part "congruence model" of key account management -- a new, thoroughly researched approach to optimally managing your key account portfolio. First, the author shows how to select and conceptualize the key account portfolio; second, how to organize and manage key accounts; third, how to recruit, select, train, retain, and reward key account managers; and fourth, how to formulate and execute strategy and issues of coordination and control. This congruence model serves as a backdrop as Capon takes the reader step-by-step through the vital functions of key account management including identifying key account criteria, considering the threats and opportunities for the key account, and understanding the roles and responsibilities of critical players. Capon backs up his points with extensive research, real-life stories of successes and failures at a variety of companies, and clarifying figures. Special chapters are devoted to partnering with key accounts and in-depth information on global key account management, an increasingly important weapon for staying ahead of the competition. Timely, important, and essential, Key Account Management and Planning is the only reference handbook those with key account responsibilities will ever need.

Download or read book Interview Questions and Answers written by Richard McMunn and published by How2Become Ltd. This book was released on 2013-05 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The New Rules of Work written by Alexandra Cavoulacos and published by . This book was released on 2017 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In this definitive guide to the ever-changing modern workplace, Kathryn Minshew and Alexandra Cavoulacos, the co-founders of popular career website TheMuse.com, show how to play the game by the New Rules. The Muse is known for sharp, relevant, and get-to-the-point advice on how to figure out exactly what your values and your skills are and how they best play out in the marketplace. Now Kathryn and Alex have gathered all of that advice and more in The New Rules of Work. Through quick exercises and structured tips, the authors will guide you as you sort through your countless options; communicate who you are and why you are valuable; and stand out from the crowd. The New Rules of Work shows how to choose a perfect career path, land the best job, and wake up feeling excited to go to work every day-- whether you are starting out in your career, looking to move ahead, navigating a mid-career shift, or anywhere in between"--

Download or read book Senior Executive Assessment written by Dean Stamoulis and published by John Wiley & Sons. This book was released on 2015-11-04 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Senior Executive Assessment is a concise and practical guide that demystifies assessment that is conducted at the senior-executive level. Defines Senior Executive Assessment, describes its benefits, and explains how it differs from assessment at lower levels Discusses how significant shifts in markets and business models can require a change in the characteristics needed in senior executives Provides a practical model with suggestions for assessing senior executives Offers guidelines for determining what assessment methods to use in an organization Examines practical considerations in how to choose professionals to conduct senior executive assessment

Download or read book Implementing Key Account Management written by Javier Marcos and published by Kogan Page Publishers. This book was released on 2018-08-03 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Implementing Key Account Management is a highly practical handbook that guides readers through the realities of rolling out a functional key account management programme. The book offers an integrated framework for key account management (KAM) that businesses can use to design or further develop strategic customer management programmes, enabling them to overcome the obstacles that organizations often face when rolling out their strategies. Bringing together the experiences of leading experts within this field, Implementing Key Account Management draws on two decades of research and best practice from Cranfield University School of Management, one of the foremost centres for researcher and thought leadership in KAM. Between them, the authors have designed and delivered programmes globally for clients such as Rolls-Royce, Unilever, Vodafone, The Economist and many more. Rigorously researched, well-grounded and practical, this book is - quite simply - the definitive, go-to resource for implementing key account management programmes.

Download or read book Key Account Management written by Peter Cheverton and published by Kogan Page Publishers. This book was released on 2004 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a free CD ROM containing key account selection software and planning tools. Any organization's key accounts are its lifeblood. This highly practical book puts forward a unique yet simple planning methodology for identifying, obtaining, retaining and developing key customers. Completely updated and revised with lots of new material to reflect the latest best practice, this edition will reinforce its standing as the premier book on the subject. This is one of very few books to take the long-term, team-selling strategic view of Key Account Management (KAM). Apart from finding great resonance with business practitioners all over the world, Key Account Management has established itself on many academic reading lists. Translated into five languages, it was also short-listed for Business Book of the Year in Sweden (2002). This new edition features: lots of new case studies; several new chapters; significant updates on Selecting Key Customers, Key Account plans and the use of IT; a new and updated CD ROM containing the Insight key account selection software and planning tools.

Download or read book Creating the Strategy written by Rennie Gould and published by Kogan Page Publishers. This book was released on 2012-08-03 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating the Strategy is a practical guide that brings together the most important elements of business strategy, B2B marketing theory and sales management. Aimed at those wanting to structure their organizations around the winning and keeping of customers in B2B markets, the book introduces a number of unique and powerful methodologies proven in workshops conducted with clients such as Mercedes-Benz and AXA Insurance. It is structured around the Sales & Business Performance Value Chain, a unique and integrated process that builds awareness and understanding of all factors impacting on sales and business performance, providing an important diagnostic tool. Whether you are working for a large organisation or a small company, Creating the Strategy will help you recognise and implement the key elements responsible for creating outstanding sales and business performance in B2B markets.

Download or read book Social Problems written by Maxine P. Atkinson and published by SAGE Publications. This book was released on 2020-01-07 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wake up your social problems classes! Social Problems: Sociology in Action helps your students learn sociology by doing sociology. Social Problems will inspire your students to do sociology through real-world activities designed to increase learning, retention, and engagement with course material.

Download or read book Selling Sales Management written by Lisa Spiller and published by SAGE. This book was released on 2021-09-01 with total page 423 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with engaging examples and case studies from companies including Amazon, IBM, and Pepsi, as well as unique insights from sales professionals across the globe, this comprehensive textbook balances research, theory, and practice to guide students through the art and science of selling in a fast-changing and digital age. The text highlights the emerging role of storytelling, sales analytics and automation in a highly competitive and technological world, and includes exercises and role plays for students to practice as they learn about each stage of the selling process. As well as its focus on selling, the text also provides students with essential sales management skills such as onboarding, coaching, mentoring, and leading salespeople, as well as managing sales pipelines, territories, budgets, systems, and teams when not in the field. Online resources are included to help instructors teaching with the textbook, including PowerPoint slides and a testbank. Chapter overviews and teaching notes for the roleplays included in the text and suggested course projects and worksheets are also provided for instructors. Suitable for courses on selling and sales management at all college and university levels.

Download or read book ISC2 CISSP Certified Information Systems Security Professional Official Study Guide written by Mike Chapple and published by John Wiley & Sons. This book was released on 2024-05-24 with total page 1584 pages. Available in PDF, EPUB and Kindle. Book excerpt: CISSP Study Guide - fully updated for the 2024 CISSP Body of Knowledge ISC2 Certified Information Systems Security Professional (CISSP) Official Study Guide, 10th Edition has been completely updated based on the latest 2024 CISSP Detailed Content Outline. This bestselling Sybex Study Guide covers 100% of the CISSP objectives. You'll prepare smarter and faster with Sybex thanks to expert content, knowledge from our real-world experience, access to the Sybex online interactive learning environment, and much more. Reinforce what you've learned with key topic Study Essentials and chapter review questions. The book’s co-authors bring decades of experience as cybersecurity practitioners and educators, integrating real-world expertise with the practical knowledge you'll need to successfully prove your CISSP mastery. Combined, they've taught cybersecurity concepts to millions of students through their books, video courses, and live training programs. Along with the book, you also get access to Sybex's superior online interactive learning environment that includes: Over 900 practice test questions with complete answer explanations. This includes all of the questions from the book plus four additional online-only practice exams, each with 125 unique questions. You can use the online-only practice exams as full exam simulations. Our questions will help you identify where you need to study more. More than 1000 Electronic Flashcards to reinforce your learning and give you last-minute test prep A searchable glossary in PDF to give you instant access to the key terms you need to know Audio Review. Author Mike Chapple reads the Study Essentials for each chapter providing you with more than 2 hours of up-to-date audio review for yet another way to reinforce your knowledge as you prepare. Coverage of all of the CISSP topics in the book means you'll be ready for: Security and Risk Management Asset Security Security Architecture and Engineering Communication and Network Security Identity and Access Management (IAM) Security Assessment and Testing Security Operations Software Development Security

Download or read book Expert CAD Management written by Robert Green and published by John Wiley & Sons. This book was released on 2007-08-27 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get the strategies you need for successful CAD management in this one-of-a-kind resource. You'll learn basics such as how to assign tasks, set budgets, and formulate ROI-and gradually delve into more complex issues such as managing intellectual property, selling ideas to management and end users, and configuring for specific engineering environments. This indispensable resource is packed with savvy insights, practical techniques, and real-world advice to broaden your technical, business, and management skills.

Download or read book Social Problems written by Maxine P. Atkinson and published by SAGE Publications. This book was released on 2022-11-29 with total page 437 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Second Edition of Sociology in Action: Social Problems is ideal for teachers who want to provide students with an active learning experience that relies less on lecturing and more on discussion, collaboration, self-directed investigation, observation, analysis, and reflection. Maxine P. Atkinson and Kathleen Odell Korgen provide concrete ways to make use of sociological training in the "real" world by considering sociological solutions to a range of social problems and issues facing society today.

Download or read book Older People And Community Care written by Hughes, Beverly and published by McGraw-Hill Education (UK). This book was released on 1995-09-01 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Older People and Community Care sets social and health care practice with older people firmly in the context of the new community care arrangements and the consequent organizational trends towards a market culture. However, it also questions the relative lack of attention given by professionals to issues of structural inequality in old age, compared for example to race and gender. Thus, the book tackles a double agenda: * How can community care practice be suffused with anti-ageist values and principles? Addressing this question the book sets out the foundation knowledge and values which must underpin the development of anti-discriminatory community care practice and examines the implications for practitioners in terms of the essential skills and inherent dilemmas which arise. Older People and Community Care is essential reading for all those working with and managing services to older people, and who aspire to make empowerment for older people a reality.

Download or read book Sales Management written by Chris Noonan and published by Taylor & Francis. This book was released on 2010-08-27 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sales Management is a complete and practical handbook for all involved in the field of selling. It is an essential source book, a complete sales management course and a consultant's detailed plan in one volume. The sales manager needs all the skills and qualities of the salesperson in order to get things done by effective management of an often quite diverse team of people. The emphasis in his or her role is on planning, controlling, monitoring, managing and motivating their sales force. Step-by-step, the book provides detailed guidance to the practicalities of organization and management, including selection, training, motivation, communication and control. The author also gives in-depth analysis to such vital topics as forecasting and sales promotions, the use of planning and control forms and alternative sales distribution methods, such as franchising. It will be key reference and reading for every practising sales manager at area manager level and above in large corporations, and the field or local manager in smaller companies with less structured organizations.

Download or read book Marketing Navigation written by Edmund Bradford and published by Goodfellow Publishers Ltd. This book was released on 2012-09-28 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Billions of dollars are lost from marketing plans that fail to get implemented properly. This book draws upon fresh research, new technology and decades of experience to help marketers improve their chances of success. it proposes a practical marketing navigation system to help businesses ensure their plan identifies risks and delivers targets.

Download or read book Classroom to Clinic Study System written by Mona Sedrak and published by F.A. Davis. This book was released on 2010-12-22 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Be prepared for classroom, clerkship exams, PANCE, PANRE, and recertification! Are you feeling overwhelmed by the seemingly huge amount of information you need to master? Turn to this integrated learning system designed by PA educators for PA students and practicing PAs.