Download or read book Rising Above Office Conflict written by Clare E Fowler and published by Rowman & Littlefield. This book was released on 2023-07-10 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: A light hearted guide offering step-by-step advice that empowers readers to understand and overcome the conflicts they face at work. Building on 20 years of workplace disputes, this book brings practical tools for resolving conflicts right into the employee’s hands. With a humorous and engaging approach, this book is a guide for everyone frustrated at work. The characters described are relatable, and the suggestions are described in a simple, easy-to-adopt plan. Why is conflict in every workplace? Because there are so many different types of people with different needs, and no idea how to work together. Clare Fowler provides a hilarious overview of 2 wonderful personalities and 18 difficult ones (Micromanager, Chatty Cathy, The Hulk, Inappropriate Ivan, etc.) and gives you strategies for dealing with them. Explaining common processes for resolving conflict, she provides a quick and ready guide for any employee hoping to manage conflict, rise above the fray, and move forward successfully with everyone they work with. She offers suggestions for preventing conflict from reoccurring. Worksheets and solutions explorers will help you to find an easy plan for rising above your office conflict.

Download or read book Rising Above Office Conflict written by Clare E. Fowler and published by Rowman & Littlefield Publishers. This book was released on 2023-07-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers step-by-step expert advice that empowers women to understand and overcome the conflicts they face at work with coworkers and managers. Are you being harassed? Micromanaged? Or just plain annoyed by your gum-chewing, music-playing, lunch-stealing coworker? Are you ready to blow this popsicle stand and move on to a new job? Then let this book guide you through this process. Beginning with 15 common workplace personalities that you have likely encountered, this book helps you to diagnose your situation, and provides empowering strategies for dealing with this situation and preventing future disputes. Based on the latest research in the dispute resolution field, and decades of workplace mediation experience, these stories are based on real-life examples (though names have been changed to protect those who should be ashamed of themselves). Women are finally being given the training and opportunities to succeed in the workplace, but societal norms are still in the stone-age. This book offers concrete suggestions for women to determine their boundaries and strategies for reinforcing those boundaries. Women shouldn't have to choose between being a baby or a bully. Women have amazing empathic and social skills--so why not build on those skills, armed with years of research and ideas, to create the career you have worked for? Perhaps it's not just one mansplainer, or one frustrating coworker, but a whole department? Managerial style? Systemic issues? A toxic workplace that is in need of some major rebranding? This book is aimed at the frustrated employee, manager, conflict resolution practitioner, and HR office. There are simple skills to empower any employee. For the management team, learn how to design an effective training, identify red flags, triage employee concerns, and build a healthy workplace. As impossible as that may sound right now, it actually is achievable with some practical suggestions and a bit of work. So buckle up, grab some popcorn, and prepare for some great stories that will help you to take control of your worklife. This is a light-hearted guide for the heavy-hearted employee. This is the only book to take decades of conflict research and workplace examples and brings them to the hands of those who need this information: the workers going through difficult conflicts. The purpose of this book is to empower women in a frustrating office to not just understand the conflict but give them the tools to grow through it. This book takes the numerous academic studies about resolving workplace conflict, as well as experience from the mediation table, and provides a step-by-step guide for employees to resolve their own conflict. It is designed to be relatable, drawing upon numerous personalities, real examples, in a variety of settings, so that the reader can find comfort in knowing that others have worked through similar situations. The book is also humorous, to help ease the anxiety of a tense worker. The goal is to give the average employee the skills to understand and grow through their current workplace conflict. 15 frustrating workplace personalities and situations are described, and then examined from the female viewpoint or response.

Download or read book Evolution of a Field written by Nancy A. Welsh and published by . This book was released on 2020-11 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book includes the diverse personal histories of some of the founders, institutionalizers, and leaders of change in the filed of conflict resolution. The authors of the essays in this book play a variety of roles: mediator, facilitator, arbitrator, ombuds, academic, system designer, entrepreneur, leaders of public and private conflict resolution organizations, researcher, advocate for conflict resolution and critic of conflict resolution. The narratives of the contributors provide a way to understand the conflict resolution field and its principles.

Download or read book Making Things Right at Work written by Gary Chapman and published by Moody Publishers. This book was released on 2022-01-25 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace conflict is inevitable. When it happens, how can you get back on track? Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution? In Making Things Right at Work, Dr. Gary Chapman, #1 New York Times bestselling author of The 5 Love Languages®, is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. You’ll learn: How to discern the causes of workplace conflict How to avoid unnecessary disputes How to repair relationships when you’ve messed up How to let go of past hurts and rebuild trust Don’t let broken relationships taint your work environment. Take the needed steps to make things right . . . not tomorrow, but today. The success of your career depends on it!

Download or read book Rising Above written by J. C. Pohl and published by John Wiley & Sons. This book was released on 2023-06-08 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transform your school’s culture for the better In Rising Above, we meet Serenity Springs High School’s new school counselor Monica Sheppard as she is fielding a barrage of school conflict issues coming at her from what seems like every direction. Backed by a team of veteran school culture experts from different facets of education, author JC Pohl delivers an engaging, ripped-from-the-headlines narrative about a fictional school community devolving into chaos. With social media running out of control, teachers feeling burnt out, and a principal that has simply lost her way, Monica immerses herself into the school community and strives to bridge many of the divides that define contemporary school environments across the United States. The book includes insights from real-world experts, including Principal Dr. Pete Getz, relationship expert Emil Harker, LMFT, and school counselor educator Dr. Stephanie Eberts. It also offers: A comprehensive set of strategies and tools to help cure the ailments destroying school culture Insightful discussions of teacher-student, teacher-teacher, teacher-administration, teacher-parent, teacher-staff, and student-student conflict management and resolution A compelling narrative of a school leader rising above the chaos that surrounds her and showing readers a tangible pathway that leads to positive school conflict resolution An engrossing and essential read for principals, assistant principals, school counselors, and other district administrators, Rising Above also proves invaluable to K-12 teachers and higher education professors with an interest in building exemplary school cultures.

Download or read book Rising Above a Toxic Workplace written by Gary Chapman and published by Moody Publishers. This book was released on 2014-08-26 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to thrive in—or escape from—a toxic work environment. Toxic organizations are rife with conflict, fear, and anger. The environment causes people to have physiological responses as if they’re in a fight-or-flight situation. Healthy people become ill. Colds, flu and stress-related illnesses such as heart attacks are more common. By contrast, in resonant organizations, people take fewer sick days and turnover is low. People smile, make jokes, talk openly and help one another." - Annie McKee (author, consultant) Many employees experience the reality of bullying bosses, poisonous people, and soul-crushing cultures on a daily basis. Rising Above a Toxic Workplace tells authentic stories from today's workers who share how they cope, change, or quit. Candidly they open up about what they learned, what they wish they had done, and how to gain resilience. Insightfully illustrating from these accounts, authors Gary Chapman, Paul White, and Harold Myra blend their combined experiences in ministry and business to deliver hope and practical guidance to those who find themselves in an unhealthy work environment. Includes a Survival Guide and Toolkit full of strategies and realistic insights

Download or read book The 5 Languages of Appreciation in the Workplace written by Gary Chapman and published by Moody Publishers. This book was released on 2019-01-01 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: OVER 600,000 COPIES SOLD! Based on the #1 New York Times bestseller The 5 Love Languages® (over 20 million copies sold) Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. This book will give you the tools to create a more positive workplace, increase employee engagement, and reduce staff turnover. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer “Yes!” A bestseller—having sold over 600,000 copies and translated into 24 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers. PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). The assessment identifies a person’s preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers’ primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization. **(Please contact [email protected] if you purchased your book new and the access code is denied.) Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.

Download or read book Optimal Imperfection written by George Downs and published by Princeton University Press. This book was released on 2021-02-09 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Domestic politics matters" has become a rallying cry for international relations scholars over the past decade, yet the question still remains: Just how does it matter? In this book, George Downs and David Rocke argue that an important part of the international impact of domestic politics springs from the institutional responses to its many uncertainties. This impact is due not so much to the errors in judgment these uncertainties can cause as to the strategic and institutional consequences of knowing that such errors are possible. The heart of the book is its formal analysis of how three kinds of domestic uncertainty have shaped international relations through their influence on three very different institutions. One chapter deals with the decision rules that citizens create to cope with uncertainty about the quality of their representation, and how these can lead to the paradoxical "gambling for resurrection" effect. Another chapter describes the extent to which the weak enforcement provisions of GATT can be understood as a mechanism to cope with uncertain but intermittent interest group demands for protection. The third chapter looks at the impact of uncertainty on the creation, survival, and membership of multilateral regulatory institutions, such as the Montreal Protocol and EU, when some states question the capacity of other states to meet their treaty obligations.

Download or read book Jerks at Work written by Tessa West and published by Penguin. This book was released on 2022-01-25 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical and hilarious guide to getting difficult people off your back, for anyone pulling their hair out over an irritating colleague who's not technically breaking any rules From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s one thing that never changes: you’ll always encounter jerks. Jerks at Work is the definitive guide to dealing with—and ultimately breaking free from—the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable. Social psychologist Tessa West has spent years leveraging science to help people solve interpersonal conflicts in the workplace. What she discovered is that most of our go-to tactics don’t work because they fail to address the specific motivations that drive bad behavior. In this book, she takes you on a rollicking deep dive of the seven jerks you’re most likely to encounter at the office, drawing on decades of original research to expose their inner workings and weak points—and ultimately deliver an effective game plan for stopping each type before they take you down with them. Jerks at Work is packed with everyday examples and clever strategies, such as how to: • Stop a Bulldozer from gaining influence by making sure they're not the first to speak up in meetings • Report a Kiss Up/Kick Downer to a manager who idolizes them without looking like the bad guy • Protect your high-achieving team from Free Riders without stifling collaboration • Use a Gaslighter’s tactics to beat them at their own game For anyone who’s said “I can’t stand that jerk!” more times than they’d like to admit, Jerks at Work is the ultimate playbook you wish you didn’t need but will always turn to.

Download or read book Peace at Work written by John Ford and published by Createspace Independent Publishing Platform. This book was released on 2014-09-16 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: IS THIS BOOK FOR YOU? If you... * are in HR and are tasked with general or specific responsibility for themanagement of workplace conflict * need support and guidance about how best to approach the management of internal workplace conflict* are ready to add to your toolbox a practical skill that fosters a more peaceful workplace * want to make a positive difference in the world ...then it probably is! My goal is to support you to successfully master the skill of workplace mediation. I want to make it easy for you to mediate internal workplace conflict. I want to share with you what I have learnt from working as a professional mediator with an employment and workplace focus. I am going to reveal all I know about resolving conflict as easily as possible, so that you can do it too. I am also going to weave in what I have learnt academically while teaching graduate students the skills of conflict resolution, negotiation and mediation. For some time now, as part of my corporate training practice, I have taught HR managers the skill of mediation through the offices of the Northern California Human Resources Association. Although a book can never replace the learning that occurs in a classic training environment, my hope is to convey to you, through these pages, what I cover when training your colleagues. I do not have to tell you how debilitating poorly managed workplace conflict can be. I want to give you the tools to do something productive about it. Conflict does not have to be a headache. In fact, it should be seen as a sign of vitality; a sign that something needs to change within an organization. Having mediation as a tool can go a long way to support authentic organizational harmony and well-being. And if you are the one doing the mediation, you get the accolades for being a peacemaker! "Peace at Work is a must-read for all HR professionals who aspire to a better solution to workplace conflict and who want to add the skill of mediation to their toolbox. John Ford takes a lifetime of mediation knowledge and presents it in an easy-to-understand, step-by-step process, from opening statements to closing agreements and every step in between." Todd Clawson, MS, Director of Human Resources, Parker County Hospital District "I have worked with John on various mediations over the years. He cares deeply about the people involved in his mediations and this is reflected in his consummate application of the skills and strategies in Peace at Work. This book is a natural complement to, and an excellent compilation of, John''s considerable store of knowledge about mediation in the workplace." Beth Delaney, Human Resource Business Partner, Kaiser Permanente "I had the pleasure of taking a mediation course led by John Ford. He was a truly inspiring teacher and his course proved immediately useful in my work in labor and employee relations. Many of the wise insights John shared with us in class are included in Peace at Work. HR and other managers looking for clear and practical advice about how to conduct a mediation will find it here, and will be better able to see why mediation is potentially so effective in resolving conflict." Maryl Olivera, Labor and Employee Relations, Administrative Office of the Courts "John Ford''s book, Peace at Work, will help any manager or HR professional to successfully mediate conflict. Mr Ford draws from his vast personal experience and insight, as well as that of many experts in the field, in this well-written and well-organized book. He covers foundational concepts and provides a structured approach to what is an easy-to-use, step-by-step model for mediation. Complete with case-study role-plays and a rich appendix of supporting materials and reference listings, the book is a must for anyone who leads people."Peter Haralabopoulos, Flight Attendant Base Director, San Francisco International Airport

Download or read book The Triangle of Truth written by Lisa Earle McLeod and published by Penguin. This book was released on 2010-01-05 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A must-read for anyone who wants to be more successful." -Keith Ferrazzi, author of #1 New York Times bestseller Who's Got Your Back This engaging and eye-opening book presents a bold model for rising above either/or thinking, recasting the debate on everything from sex and politics to business and religion. With refreshing wit and honesty, business consultant and columnist Lisa McLeod reveals why most of what we've been told about conflict resolution and compromise is wrong-and why the answers to even the most complex problems are closer at hand than we might think. A rare combination of personal insight, business wisdom, and humor, The Triangle of Truth is a just-in-time read for anyone who is tired of the arguments, angst, and stalemates and is ready for real solutions to our problems, large and small.

Download or read book Toxic Coworkers written by Alan A. Cavaiola and published by . This book was released on 2000 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Toxic Coworkers, the authors pinpoint a variety of personality traits and disorders, showing how they come about and offering effective strategies for coping with them. They cover the range of familiar types, from hyperactives, histrionics, and sociopaths to narcissists and obsessive-compulsives and provide concrete techniques for surviving them. 12 charts.

Download or read book Conflict without Casualties written by Nate Regier, Ph.D. and published by National Geographic Books. This book was released on 2017-04-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make Conflict Your Partner for Positive Change! Clinical psychologist and transformative communication expert Dr. Nate Regier believes that the biggest energy crisis facing our world is the misuse of conflict. Most organizations are terrified of conflict, seeing it as a sign of trouble. But conflict isn’t the problem, says Regier. It’s all about how we use the energy. When people misuse conflict energy, it becomes drama: they struggle against themselves or each other to feel justified about their negative behavior. The cost to companies, teams, and relationships is staggering. The alternative, says Regier, is compassionate accountability: struggling with others through conflict. Discover the Compassion Cycle, an elegant model for balancing empathy, care, and transparency with boundaries, goals, and standards. Provocative, illuminating, and highly practical, this book helps us avoid the casualties of conflict through openness, resourcefulness, and persistence.

Download or read book Rising Above the Gathering Storm written by Institute of Medicine and published by National Academies Press. This book was released on 2007-03-08 with total page 590 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a world where advanced knowledge is widespread and low-cost labor is readily available, U.S. advantages in the marketplace and in science and technology have begun to erode. A comprehensive and coordinated federal effort is urgently needed to bolster U.S. competitiveness and pre-eminence in these areas. This congressionally requested report by a pre-eminent committee makes four recommendations along with 20 implementation actions that federal policy-makers should take to create high-quality jobs and focus new science and technology efforts on meeting the nation's needs, especially in the area of clean, affordable energy: 1) Increase America's talent pool by vastly improving K-12 mathematics and science education; 2) Sustain and strengthen the nation's commitment to long-term basic research; 3) Develop, recruit, and retain top students, scientists, and engineers from both the U.S. and abroad; and 4) Ensure that the United States is the premier place in the world for innovation. Some actions will involve changing existing laws, while others will require financial support that would come from reallocating existing budgets or increasing them. Rising Above the Gathering Storm will be of great interest to federal and state government agencies, educators and schools, public decision makers, research sponsors, regulatory analysts, and scholars.

Download or read book Turn the Tide written by Kathy Obear and published by . This book was released on 2016-05-24 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Turn the Tide: Rise above toxic, difficult situations in the workplaceOver the past 25 years, Kathy Obear has helped thousands of people in workshops and coaching sessions learn to effectively navigate difficult workplace situations. Now, she shares the tools and skills of her 7-Step process, The Triggering Event Cycle, so you can take back control of your emotions and successfully rise above toxic work environments.In the spirit of Brené Brown and Martha Beck, Kathy uses stories and realistic examples to make these concepts accessible and easy to apply in your life. Her book is full of tools and exercises designed to help you rise above workplace drama and create greater teamwork, productivity, and innovation in your organization. Discover practical tools to:*De-escalate unproductive workplace conflict *Interrupt automatic fight or flight reactions *Identify what is fueling ineffective reactions*Take back control of your emotions *Rebuild working relationships*Minimize feeling triggered in the future *Turn the tide of workplace drama with greater ease and confidenceJoin Kathy on this transformational journey and make this invaluable investment in yourself!

Download or read book Rising Above the Gathering Storm Revisited written by Institute of Medicine and published by National Academies Press. This book was released on 2010-10-23 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the face of so many daunting near-term challenges, U.S. government and industry are letting the crucial strategic issues of U.S. competitiveness slip below the surface. Five years ago, the National Academies prepared Rising Above the Gathering Storm, a book that cautioned: "Without a renewed effort to bolster the foundations of our competitiveness, we can expect to lose our privileged position." Since that time we find ourselves in a country where much has changed-and a great deal has not changed. So where does America stand relative to its position of five years ago when the Gathering Storm book was prepared? The unanimous view of the authors is that our nation's outlook has worsened. The present volume, Rising Above the Gathering Storm, Revisited, explores the tipping point America now faces. Addressing America's competitiveness challenge will require many years if not decades; however, the requisite federal funding of much of that effort is about to terminate. Rising Above the Gathering Storm, Revisited provides a snapshot of the work of the government and the private sector in the past five years, analyzing how the original recommendations have or have not been acted upon, what consequences this may have on future competitiveness, and priorities going forward. In addition, readers will find a series of thought- and discussion-provoking factoids-many of them alarming-about the state of science and innovation in America. Rising Above the Gathering Storm, Revisited is a wake-up call. To reverse the foreboding outlook will require a sustained commitment by both individual citizens and government officials-at all levels. This book, together with the original Gathering Storm volume, provides the roadmap to meet that goal. While this book is essential for policy makers, anyone concerned with the future of innovation, competitiveness, and the standard of living in the United States will find this book an ideal tool for engaging their government representatives, peers, and community about this momentous issue.

Download or read book Toxic Workplace written by Mitchell Kusy and published by John Wiley & Sons. This book was released on 2009-04-01 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: “The day this person left our company is considered an annual holiday!” THIS QUOTE, taken from Kusy and Holloway’s research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person. Just one toxic person has the capacity to debilitate individuals, teams, and even organizations. Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others’ thoughts and energies, even undermining their very sense of well-being. Based on all-new research with over 400 leaders, many from the Fortune 500 list, this book illustrates how to manage existing toxic behaviors, create norms that prevent the growth or regrowth of toxic environments, and ultimately design organizational communities of respectful engagement. Kusy and Holloway’s research reveals the warning signs that indicate a serious behavioral problem and identifies how this toxicity spreads in systems with long-term effects on organizational climate, even after the person has left. Their two-year, cutting-edge research study provides very specific actions that leaders need to take to reduce both the intensity and frequency of toxic personalities at work. No other book provides this menu of options from a systems perspective with practical relevance in real work situations. You’ll learn how to identify the toxic personality and describe the leader reactions and approaches that typically don’t work. Toxic Workplace! provides hands-on approaches that work with research-based strategies at the individual, team, and organizational level.Toxic Workplace! will provide new insights on how leaders lead, how organizational cultures sustain themselves, and how teams deal with toxic personalities.