Download or read book Resolving Conflict in Nonprofit Organizations written by Marion Peters Angelica and published by Fieldstone Alliance. This book was released on 1999 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict resolution designed for the unique needs of nonprofits Whether you're dealing with arguments about how services should be delivered or power struggles between board members, Resolving Conflict in Nonprofit Organizations will help you understand, identify, and resolve conflict constructively. Use this guide to recognize and deal with conflict before it becomes destructive; resolve conflicts using the eight-step process; learn and practice key conflict resolution skills; break deadlocks using specific techniques; create a better working environment that will attract and retain employees; and equip the people within your organization to handle their own conflicts constructively. The guide's eight-step process shows you how to spot conflicts, decide whether to intervene, uncover and deal with the true issues involved, and design and carry out a conflict resolution process. Worksheets, checklists, and conflict resolution forms keep the process on track. Exercises help you learn and practice conflict resolution skills such as affirming and restating, mirroring body language, asking neutral questions, reframing issues, and breaking deadlocks. This valuable guide also tells you how to handle special conflicts such as harassment, discrimination, illegal activities, disagreements with funders, and more. If outside help is needed, you'll find information on searching for and choosing the right assistance. With Resolving Conflict in Nonprofit Organizations, you'll have the tools to handle most types of conflict internally. Start using this practical guide in your organization right away.
Download or read book Resolving Conflict in Nonprofit Organizations written by Marion Peters Angelica and published by Fieldstone Alliance. This book was released on 1999 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict resolution designed for the unique needs of nonprofits Whether you're dealing with arguments about how services should be delivered or power struggles between board members, Resolving Conflict in Nonprofit Organizations will help you understand, identify, and resolve conflict constructively. Use this guide to recognize and deal with conflict before it becomes destructive; resolve conflicts using the eight-step process; learn and practice key conflict resolution skills; break deadlocks using specific techniques; create a better working environment that will attract and retain employees; and equip the people within your organization to handle their own conflicts constructively. The guide's eight-step process shows you how to spot conflicts, decide whether to intervene, uncover and deal with the true issues involved, and design and carry out a conflict resolution process. Worksheets, checklists, and conflict resolution forms keep the process on track. Exercises help you learn and practice conflict resolution skills such as affirming and restating, mirroring body language, asking neutral questions, reframing issues, and breaking deadlocks. This valuable guide also tells you how to handle special conflicts such as harassment, discrimination, illegal activities, disagreements with funders, and more. If outside help is needed, you?ll find information on searching for and choosing the right assistance. With Resolving Conflict in Nonprofit Organizations, you'll have the tools to handle most types of conflict internally. Start using this practical guide in your organization right away.
Download or read book Dispute System Design written by Lisa Blomgren Amsler and published by Stanford University Press. This book was released on 2020-06-02 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dispute System Design walks readers through the art of successfully designing a system for preventing, managing, and resolving conflicts and legally-framed disputes. Drawing on decades of expertise as instructors and consultants, the authors show how dispute systems design can be used within all types of organizations, including business firms, nonprofit organizations, and international and transnational bodies. This book has two parts: the first teaches readers the foundations of Dispute System Design (DSD), describing bedrock concepts, and case chapters exploring DSD across a range of experiences, including public and community justice, conflict within and beyond organizations, international and comparative systems, and multi-jurisdictional and complex systems. This book is intended for anyone who is interested in the theory or practice of DSD, who uses or wants to understand mediation, arbitration, court trial, or other dispute resolution processes, or who designs or improves existing processes and systems.
Download or read book The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Download or read book We Can Work It Out written by Marshall B. Rosenberg and published by PuddleDancer Press. This book was released on 2004-09-01 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tenets of Nonviolent Communication are applied to a variety of settings, including the classroom and the home, in these booklets on how to resolve conflict peacefully. Illustrative exercises, sample stories, and role-playing activities offer the opportunity for self-evaluation, discovery, and application.Applying the Nonviolent Communication (NVC) process to conflict resolution inspires peaceful collaboration by focusing on the unmet needs that lie at the root of any given conflict. Practical techniques help mediators and participants to find the heart of the conflict and use genuine cooperation to reach resolutions that meet everyone’s needs.
Download or read book The Oxford Handbook of Conflict Management in Organizations written by William K. Roche and published by Oxford Handbooks. This book was released on 2014-05 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dispute resolution practices, drawing on international research, scholarship, covering case studies of major exemplars & developments in different parts of global economy. Aust & NZ content.
Download or read book Nonprofits Government written by Elizabeth T. Boris and published by The Urban Insitute. This book was released on 2006 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: The past several decades have seen unprecedented growth in the scope and complexity of relationships between government and nonprofit organizations. These relationships have been more fruitful than many critics had feared and more problematic than many advocates had hoped. Nonprofits and Government is the first comprehensive, multidisciplinary exploration of nonprofit-government relations. The second edition of this important book is fully updated and includes two new chapters. The authors address a host of important issues, including nonprofit advocacy, direct regulatory and tax policy, the conversion of nonprofits to for-profits, clashes in government interaction with religion and the arts, and international nonprofit-government relationships. Practitioners, researchers, and policymakers alike will benefit from the authors' wide-ranging discussion.
Download or read book The Lobbying and Advocacy Handbook for Nonprofit Organizations written by Marcia Avner and published by Turner Publishing Company. This book was released on 2002-01-15 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your ""How-To"" Guide to State and Local Lobbying This guide is your complete road map to shaping public policy at the state and local level. It gives detailed, step-by-step instructions for developing an effective plan and putting it into action. With this handbook, you will discover how lobbying can help fulfill your mission; learn how to initiate, support, or defeat bills; develop effective lobbying skills; gather and mobilize support for your positions; learn how to use the media effectively; influence gov’t administrators to back your policy positions; comply with state and federal regulations; and set up systems in your nonprofit to support lobbying. Adaptable to Your Unique Needs This flexible book can be tailored to fit your situation. You have four different planning strategies to choose from—short-term, long-term, proactive, or reactive. Want to move quickly? Use the ""planning shortcuts."" Plus, a special ""rapid response guide"" helps you with emergencies. Straightforward and Action Oriented In addition to a clear framework for planning your policy work, author Marcia Avner shares with you the nitty gritty of effective lobbying based on her more than 30 years of experience. You'll find concrete information on building relationships with public officials; what you need to know to make your case; how to testify at a committee hearing; how to find out how it works in your area; mistakes to avoid; and much more!
Download or read book Conflict 101 written by Susan H. SHEAROUSE and published by AMACOM. This book was released on 2011-05-11 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: From mild disagreements to major personnel blowouts, conflict in the workplace is unavoidable. Drawing lightheartedly from stories of her own slipups and disagreements as well as examples from her twenty years of experience as a conflict resolution professional, author Susan Shearouse reveals how conflict is created, how to respond to it, and how to manage it more effectively so that your team can get back to doing what it does best: producing top results for your organization. Conflict 101 employs research, humor, and oh-so-relatable anecdotes to help readers more deeply understand what it takes to build trust, harness negative emotions, encourage apologies and forgiveness, use a solution-seeking approach, and say what needs to be said in the workplace to move past conflicts. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, the manager’s role is to navigate relationships, build compromises, and encourage better collaboration. In doing so, you’ll not only become a stronger manager--you’ll build a much stronger team.
Download or read book The Lobbying and Advocacy Handbook for Nonprofit Organizations Second Edition written by Marcia Avner and published by Turner Publishing Company. This book was released on 2013-07-23 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Lobbying and Advocacy Handbook for Nonprofit Organizations, Second Edition, is your complete road map to shaping public policy at the state and local level. It gives detailed, step-by-step instructions for developing an effective plan and putting it into action. With this handbook, you will discover how lobbying can help fulfill your mission; learn how to initiate, support, or defeat bills; develop effective lobbying skills; gather and mobilize support for your positions; learn how to use the media effectively; influence gov’t administrators to back your policy positions; comply with state and federal regulations; and set up systems in your nonprofit to support lobbying. In addition to updated worksheets, case studies, and resources, new material in the second edition includes nonprofit civic engagement and voter mobilization; designing the Policy Committee that works for your nonprofit; utilizing social media in your communications strategies; administrative advocacy: working with governmental agencies; and understanding the why, what and how of collaboration.
Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.
Download or read book Conflict Management for Managers written by Susan S. Raines and published by John Wiley & Sons. This book was released on 2012-12-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
Download or read book Getting Disputes Resolved written by William L. Ury and published by Jossey-Bass. This book was released on 1988-11-25 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers tested guidelines for designing a dispute resolution system that will help handle conflicts effectively on an ongoing basis - and avoid the damaging costs of attorneys fees, lost production, and emotional injury.
Download or read book Making Things Right at Work written by Gary Chapman and published by Moody Publishers. This book was released on 2022-01-25 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace conflict is inevitable. When it happens, how can you get back on track? Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution? In Making Things Right at Work, Dr. Gary Chapman, #1 New York Times bestselling author of The 5 Love Languages®, is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. You’ll learn: How to discern the causes of workplace conflict How to avoid unnecessary disputes How to repair relationships when you’ve messed up How to let go of past hurts and rebuild trust Don’t let broken relationships taint your work environment. Take the needed steps to make things right . . . not tomorrow, but today. The success of your career depends on it!
Download or read book Collaborative Approaches to Resolving Conflict written by Myra Warren Isenhart and published by SAGE. This book was released on 2000-03-20 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you've ever wondered how best to approach a conflict, Collaborative Approaches to Resolving Conflict will help you choose the right method for your problem. Using the same tool for different kinds of conflict often leaves us feeling stuck and frustrated. Authors Myra Warren Isenhart and Michael L. Spangle explain the major approaches to managing disputes at home, in the workplace or school, within communities, or in the international arena. The reader will find that each approach is illustrated with recent examples of what can go wrong and how to respond most appropriately.
Download or read book Effective Management of Nonprofit Organizations written by Melissa Newman and published by Taylor & Francis. This book was released on 2024-07-09 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective Management of Nonprofit Organizations: Leading Relationships with Stakeholders provides practical information, rooted in organizational behavior theory, for the effective and successful management of nonprofit organizations and key stakeholder groups. The book enables the reader to identify the ways in which application of management principles and theory varies between nonprofit and for-profit organizations. It also offers a path to develop the skills necessary to lead a nonprofit, enact organizational change, and create strategic plans, as well as recognize and engage with revenue mechanisms. Using case studies and narrative examples, the book provides the basis for the key skills, including marketing, accounting, entrepreneurship, governance, fundraising, and of course leadership and management. Structured around the key themes of staff, volunteers, donors, and community, topics include diversity, ethics, decision-making, culture, conflict, volunteer engagement, fundraising and stewardship, grants, foundations, PR, lobbying and government relations, and others. This book is ideal for college students undertaking a nonprofit management course.
Download or read book Managing and Leading Nonprofit Organizations written by Paul L. Dann and published by John Wiley & Sons. This book was released on 2022-01-26 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical strategies for ensuring leadership success within nonprofit organizations In Managing and Leading Nonprofit Organizations: A Framework For Success, veteran senior leader and CEO Paul L. Dann, PhD, draws on over 30 years of developing and advancing nonprofits to walk you through practical strategies that support success as a nonprofit leader. The book is filled with universally applicable examples of how to implement its leadership techniques. Leaders working in a variety of sectors will benefit from the author’s careful balance of theory and practice. In the book, they’ll also find: How to choose a leadership style that suits your personality, the people you work with, and your organization How to engage in the co-creation of leadership through generative leadership practice, including the development of an organizational philosophy, practice, and structure How to manage employee performance and engagement and how to choose successful management systems to leverage success Ideal for practicing and aspiring nonprofit organization managers, board members, and directors, Managing and Leading Nonprofit Organizations: A Framework For Success is an indispensable, one-stop resource for the development and deployment of leadership skills in challenging as well as complex nonprofit environments.
