Download or read book Raving Fans written by Ken Blanchard and published by Harper Collins. This book was released on 1993-05-19 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
Download or read book The Raving written by Darren Carrington and published by Xulon Press. This book was released on 2012 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Ricky Katana was at the peak of his career and could see his dream of becoming heavyweight champion of the world within his grasp, when that dream suddenly came crashing down around him. Now left with a broken body and spirit, Ricky feels he must choose between the career he loves and the child he loves. Life takes Ricky by surprise when he realizes that what he needs the most is the last thing he ever thought he needed. The only question left is whether Ricky Katana can let go of his fears, arise out of the ashes, and go farther than he ever thought possible..."
Download or read book Raving 89 written by Neville Watson and published by Djhistory.com. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: ALERT: Before you purchase, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, including customized versions for individual schools, and registrations are not transferable. In addition, you may need a CourseID, provided by your instructor, to register for and use Pearson's MyLab & Mastering products. Packages Access codes for Pearson's MyLab & Mastering products may not be included when purchasing or renting from companies other than Pearson; check with the seller before completing your purchase. Used or rental books If you rent or purchase a used book with an access code, the access code may have been redeemed previously and you may have to purchase a new access code. Access codes Access codes that are purchased from sellers other than Pearson carry a higher risk of being either the wrong ISBN or a previously redeemed code. Check with the seller prior to purchase. -- This access code card gives you access to all of MySearchLab's tools and resources, including a complete eText of your book! This access code card is only available packaged with a new textbook and at no additional cost. You can also buy immediate access to MySearchLab with Pearson eText online with a credit card atwww.mysearchlab.com. This is the product access code card for MySearchLab and does not include the actual bound book. Updated it its 14th edition, Understanding Public Policy focuses on the policy challenges confronting the Obama administration. This edition provides students with a close up look at the American healthcare system, current economic policies, issues of homeland security and defense policy among many other current event and issues shaping public policy today. The gold-standard for introductory public policy texts, Understanding Public Policy is designed to provide readers with concrete tools for both understanding and analyzing public policy.
Download or read book Raving at Usurers written by Dwight Codr and published by University of Virginia Press. This book was released on 2016-02-04 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Raving at Usurers, Dwight Codr explores the complex intersection of religion, economics, ethics, and literature in late seventeenth- and eighteenth-century England. Codr offers an alternative to the orthodox story of secular economic modernity's emergence in this key time and place, locating in early modern anti-usury literature an "ethic of uncertainty" that viewed economic transactions as ethical to the extent that their outcomes were uncertain. Codr’s development of an "anti-financial" reading practice reveals that the financial revolution might be said to have grown out of—rather than in spite of—early modern anti-usury and Protestant ethics. Beginning with the reconstruction of a major controversy provoked by the delivery of a sermon against usury in the financial heart of London, Codr goes on to show not only how the ethic at the core of the discourse surrounding usury in the eighteenth century was culturally mediated but also how that ethic may be used as a lens to better understand major works of eighteenth-century literature. Codr offers radically new perspectives on Daniel Defoe’s Robinson Crusoe and Henry Fielding’s Tom Jones, examining how these novels reacted to emergent financial ways of knowing and meaning as well as how the texts formally bear out the possibility of a truly open and uncertain future. By reading the eighteenth century in terms of risk rather than certainty, Raving at Usurers offers a reassessment of what has been called the financial revolution in England and provides a revisionist account of the intimate connection between risk, ethics, and economics in the period.
Download or read book Fanocracy written by David Meerman Scott and published by Penguin. This book was released on 2020-01-07 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Wall Street Journal bestseller From the author of New Rules of Marketing & PR, a bold guide to converting customer passion into marketing power. How do some brands attract word-of-mouth buzz and radical devotion around products as everyday as car insurance, b2b software, and underwear? They embody the most powerful marketing force in the world: die-hard fans. In this essential book, leading business growth strategist David Meerman Scott and fandom expert Reiko Scott explore the neuroscience of fandom and interview young entrepreneurs, veteran business owners, startup founders, nonprofits, and companies big and small to pinpoint which practices separate organizations that flourish from those stuck in stagnation. They lay out a road map for converting customers’ ardor into buying power, pulling one-of-a-kind examples from a wide range of organizations, including: · MeUndies, the subscription company that’s revolutionizing underwear · HeadCount, the nonprofit that registers voters at music concerts · Grain Surfboards, the board-building studio that willingly reveals its trade secrets with customers · Hagerty, the classic-car insurance provider with over 600,000 premier club members · HubSpot, the software company that draws 25,000 attendees to its annual conference For anyone who seeks to harness the force of fandom to revolutionize his or her business, Fanocracy shows the way.
Download or read book Raving at Usurers written by Dwight Codr and published by . This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Raving at Usurers, Dwight Codr explores the complex intersection of religion, economics, ethics, and literature in late seventeenth- and eighteenth-century England. Codr offers an alternative to the orthodox story of secular economic modernity's emergence in this key time and place, locating in early modern anti-usury literature an "ethic of uncertainty" that viewed economic transactions as ethical to the extent that their outcomes were uncertain. Codr's development of an "anti-financial" reading practice reveals that the financial revolution might be said to have grown out of--rather than in spite of--early modern anti-usury and Protestant ethics. Beginning with the reconstruction of a major controversy provoked by the delivery of a sermon against usury in the financial heart of London, Codr goes on to show not only how the ethic at the core of the discourse surrounding usury in the eighteenth century was culturally mediated but also how that ethic may be used as a lens to better understand major works of eighteenth-century literature. Codr offers radically new perspectives on Daniel Defoe's Robinson Crusoe and Henry Fielding's Tom Jones, examining how these novels reacted to emergent financial ways of knowing and meaning as well as how the texts formally bear out the possibility of a truly open and uncertain future. By reading the eighteenth century in terms of risk rather than certainty, Raving at Usurers offers a reassessment of what has been called the financial revolution in England and provides a revisionist account of the intimate connection between risk, ethics, and economics in the period.
Download or read book Raving Of A Long Haired Dog Trainer Volume 1 written by Mike Deathe and published by Dogwise Publishing. This book was released on 2016-05-24 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: The articles or "ravings" in this book give the reader a glimpse inside just what I think about dog training. They are small snippets and articles on the way to understand how to speak Dog As A Second Language vs. the tired and old ideas of the dog listening and doing what I want because I am the human . . . I hope to inspire you with these articles and whet your appetite to learn even more about a science based, positive reinforcement way of Keeping it Simple Stupid, and if nothing else to at least having fun while training your dog . . .
Download or read book Stark Raving Dad written by Sanderson Dean and published by Running Press Adult. This book was released on 2019-05-07 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Finally! The pain of parenting . . . in poetic form! Stark Raving Dad is an illustrated collection of poems (no claims of being Walt Whitman here) that humorously captures fatherly angst in comedic verse and pairs it with "talented" art from the author's own kids. Let's be honest: Most gifts for Dad usually end up being a golf club or a tie. But what about the Dad in desperate need of a laugh? Give him reassurance he's not the only father trying to figure it all out. Over the years Sanderson Dean has turned all his fatherly angst into poetry, accompanied by crudely drawn images by his children. But before your eyes glaze over at the word "poetry," you should know it's more hapless than highbrow. From surviving road trips to being puked on, and from plunging clogged toilets to finding Craisins in the couch cushions, Sanderson covers many of the rarely talked about adventures that make the journey of parenthood so very exciting.
Download or read book Technomad written by Graham St. John and published by Equinox Publishing (UK). This book was released on 2009 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: A cultural history of global electronic dance music countercultures, Technomad explores the pleasurable and activist trajectories of post-rave culture. The book documents an emerging network of techno-tribes, exploring their pleasure principles and cultural politics. Attending to sound system culture, electro-humanitarianism, secret sonic societies, teknivals and other gatherings, intentional parties, revitalisation movements and counter-colonial interventions, Technomad investigates how the dance party has been harnessed for transgressive and progressive ends - for manifold freedoms. Seeking freedom from moral prohibitions and standards, pleasure in rebellion, refuge from sexual and gender prejudice, exile from oppression, rupturing aesthetic boundaries, re-enchanting the world, reclaiming space, fighting for "the right to party," and responding to a host of critical concerns, electronic dance music cultures are multivalent sites of resistance. Drawing on extensive ethnographic, netographic and documentary research, Technomad details the post-rave trajectory through various local sites and global scenes, with each chapter attending to unique developments in the techno counterculture: e.g. Spiral Tribe, teknivals, psytrance, Burning Man, Reclaim the Streets, Earthdream. The book offers an original, nuanced theory of resistance to assist understanding of these developments. This cultural history of hitherto uncharted territory will be of interest to students of cultural, performance, music, media, and new social movement studies, along with enthusiasts of dance culture and popular politics.
Download or read book Raving Patients written by Len Tau and published by Morgan James Publishing. This book was released on 2020-03-27 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Raving Patients, Dr. Len Tau, a practicing dentist in Philadelphia and online reputation specialist, shares simple tips and best practices to become visible and demonstrate credibility online. Dental practices waste thousands of dollars and hundreds of hours trying to find new patients using methods that may have worked decades ago but no longer work today. Raving Patients teaches dentists how to get exponentially better marketing results for a fraction of the time and money using a simple combination of online and offline reputation marketing strategies that take only minutes to implement. The strategies within Raving Patients help dental practices rise up search engine results when patients in their area search for new dentists. Dr. Tau also presents proven methodologies that help dental practices stand out as the practice of choice in their area. This generates a steady flow of patients who are more likely to move forward with treatment recommendations than other dental marketing strategies.
Download or read book Stork Raving Mad written by Donna Andrews and published by St. Martin's Press. This book was released on 2011-06-28 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes excerpt from The real macaw (p. [291]-304).
Download or read book Raving Referrals written by Brandon Barnum and published by . This book was released on 2021-09-28 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Confessions of a Raving Unconfined Nut written by Paul Krassner and published by Catapult. This book was released on 2012-09-01 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: Uncensored, uncontained, and thoroughly demented, the memoirs of Paul Krassner are back in an updated and expanded edition. Paul Krassner, “father of the underground press” (People magazine), founder of the Realist, political radical, Yippie, and award-winning stand-up satirist, shares his stark raving adventures with the likes of Lenny Bruce, Abbie Hoffman, Norman Mailer, Ken Kesey, Groucho Marx, and Squeaky Fromme, revealing the patriarch of counterculture’s ultimate, intimate, uproarious life on the fringes of society. Whether he’s writing about his friendship with controversial comic Lenny Bruce, introducing Groucho Marx to LSD, his investigation of Scientology, or John Kennedy’s cadaver, no subject is too sacred to be skewered by Krassner. And yet his stories are soulful and philosophical, always authentic to his iconoclastic brand of personal journalism. As Art Spiegelman said, “Krassner is one of the best minds of his generational to be destroyed by madness, starving, hysterical, naked—but mainly hysterical. His true wacky, wackily true autobiography is the definitive book on the sixties.”
Download or read book Legendary Service The Key is to Care written by Ken Blanchard and published by McGraw Hill Professional. This book was released on 2014-04-18 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take Care of Your Customers--or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and a thriving business--they recognize that the way employees treat customers is directly related to the way managers treat employees. Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice. Although Ferguson's, the store where Kelsey works, certainly isn't known for service excellence, Kelsey believes she can make a positive difference. She quickly learns that culture change isn't easy--and that her role as a frontline employee is more significant than she ever could have imagined. In characteristic Blanchard style, Legendary Service: The Key Is to Care is a quick and entertaining read for people at all organizational levels in every industry. When applied, its lessons will have a profound impact on the service experience your customers will receive. Whether a CEO or a part-time employee, every person can make a difference--and customer service is everyone's job. PRAISE FOR LEGENDARY SERVICE: "Read this book and establish a service culture in your organization." -- Horst Schulze, Chairman/CEO, Capella Hotel Group "Legendary Service has great learnings for people at all organizational levels: for executives and managers, the value of a service culture; and for frontline staff, the reality that they are the face of the company and can make a difference. Legendary service--it's everyone, always." -- Mark King, CEO and President, TaylorMade Golf "Everything I know about service I learned from my career at Hilton Hotels, Marriott International, The Walt Disney Company, and Ken Blanchard. The One Minute Manager dramatically changed my thinking 32 years ago. Legendary Service will teach the next generation how to deliver sensational service. Buy it, study it, implement it." -- Lee Cockerell, Executive Vice President, Walt Disney World (Retired & Inspired), and author of Creating Magic and The Customer Rules "Kathy Cuff and Vicki Halsey have created a fantastic customer service model called ICARE. When you add their voices to that of the master storyteller Ken Blanchard, you have a masterpiece entitled Legendary Service. It is a must-read for everyone who, like me, has a passion for service." -- Colleen Barrett, President Emeritus, Southwest Airlines, and coauthor of Lead with LUV "Ken Blanchard has done it again and delivered the right book at the right time. Legendary Service provides the essentials of hospitality and servant leadership in a way that everyone can adopt--right now--today!" -- John Caparella, President and COO, The Venetian, The Palazzo, and Sands Expo "Ken, Kathy, and Vicki show us how to change everyday service events into memorable experiences. Their book is a must-read for anyone unwilling to accept mediocrity." -- Leonardo Inghilleri, coauthor of Exceptional Service, Exceptional Profit
Download or read book Black Girl Call Home written by Jasmine Mans and published by Penguin. This book was released on 2021-03-09 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Most Anticipated Book of 2021 by Oprah Magazine • Time • Vogue • Vulture • Essence • Elle • Cosmopolitan • Real Simple • Marie Claire • Refinery 29 • Shondaland • Pop Sugar • Bustle • Reader's Digest “Nothing short of sublime, and the territory [Mans'] explores...couldn’t be more necessary.”—Vogue From spoken word poet Jasmine Mans comes an unforgettable poetry collection about race, feminism, and queer identity. With echoes of Gwendolyn Brooks and Sonia Sanchez, Mans writes to call herself—and us—home. Each poem explores what it means to be a daughter of Newark, and America—and the painful, joyous path to adulthood as a young, queer Black woman. Black Girl, Call Home is a love letter to the wandering Black girl and a vital companion to any woman on a journey to find truth, belonging, and healing.
Download or read book We Gon Be Alright written by Jeff Chang and published by Macmillan. This book was released on 2016-09-13 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In his most recent book, Who We Be, Jeff Chang looked at how art and culture effected massive social changes in American society. Since the book was published, the country has been gripped by waves of racial discord, most notably the protests in Ferguson, Missouri. In these highly relevant, powerful essays, Chang examines some of the most contentious issues in the current discussion of race and inequality. Built around a central essay looking at the rise of the Black Lives Matter movement and the events in Ferguson, Missouri, surrounding the death of Michael Brown, Chang questions the value of "the diversity discussion" in an era of increasing racial and economic segregation. He unpacks the return of student protest across the country and reveals how the debate over inclusion and free speech was presaged by similar protests in the 1980s and 1990s. The author of Can't Stop Won't Stop looks at how culture impacts our understanding of the politics of this polarized moment. Throughout these essays Chang includes the voices of many of the leading activists as he charts how popular voices on the ground and in social media have catalyzed the push for protest and change"--Publisher's description.
Download or read book Stark Raving Obedience written by Ted Kallman, Isaiah Kallman and published by AudioInk Publishing . This book was released on 2013-02-22 with total page 87 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stark Raving Obedience will change the way you listen for God’s voice. It is a down-to-earth, practical treatment of how to develop a listening ear, to discern the voice of the God who speaks. It teaches simple scriptural principles on: • developing a two-way communicating relationship with God. • discerning God’s will for everyday decisions • praying in faith in the situations you face • developing a lifestyle of obedience to God’s voice Above all, Stark Raving Obedience encourages and challenges the reader to pursue a passionate prayer relationship with Jesus Christ. If you follow its principles, this book will radically change your life as you learn to communicate and follow a speaking God.
