Download or read book Quest for Management Excellence written by Pradip N. Khandwalla and published by Notion Press. This book was released on 2021-08-25 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our civilization is at crossroads. It is brightened by unprecedented technological advances and blighted by murderous strife and unsustainable development. The book argues that the way forward is through management excellence of the key institutions of society: enterprises, not-for-profits, communities, other civil society institutions, organs of the state and so forth. The book explains, with the help of numerous live examples and research findings, what management excellence means for each of these institutional forms, and how it can be harnessed to lift the quality of civilization – towards widespread humaneness, creativity and performance excellence.
Download or read book Strategic Asset Management written by Clive Deadman and published by Troubador Publishing Ltd. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Utility providers are under pressure from all sides to reduce costs, while improving availability, reliability, safety and sustainability: and as economies battle to recover from the 2008-2010 recession, utility company spending and results will be under closer scrutiny than ever to deliver more performance for less. This book explores the new techniques which are being used by leading utilities While relevant to everyone regulating, supplying or working in the utility sector, this book is important for us all. As the assets employed by utilities account for 5% of global GDP the cost of replacing our aging utility infrastrucutrue is unaffordable. However, utility services are essential to civilisation. Without clean water, safe sewerage and reliable power, economies collapse and societies are prey to darkness and disease. This book answers the key question of how utilities can select the right goals, organisational design, culture and engineering tools, whch allow them to manage their complex asset bases and deliver truly excellent performance. With 37 case studies and 50 diagrams, it illustrates the snakes and ladders that leading utilities have experienced on the path to excellence.
Download or read book Quest for Balance written by André De Waal and published by John Wiley & Sons. This book was released on 2002-06-11 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains the competencies a manager must possess in order to use a balanced scorecard. * Features case studies of corporations who have successfully used the human element when implementing the balanced scorecard as a PMS.
Download or read book Service Leadership written by Svafa Gronfeldt and published by SAGE. This book was released on 2005-11-30 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies—not just for survival but for a true search for excellence in the uncertain and ever-changing world of customer service management. The theoretical framework is based on the notion that customer service contains three key variables: a promise, a process, and people. After going through the step-by-step process of service management, the reader will have the necessary understanding and skill to choose the right strategy for the right circumstances, to design service processes, to identify the means and methods to implement these processes, and to measure the outcome. Key Features: Shares insight from CEO′s on how service leaders think, strategize, and apply tools of the trade to achieve their objectives Relates chapter content to real world challenges faced by corporations Includes a discussion on both quantitative and qualitative methods in a service context Conceptualizes the new paradigm of service leadership and the development of a multi-disciplinary approach to the topic Provides an Instructor′s Manual on CD containing an outline of the text with teaching points, PowerPoint slides for every chapter, a test bank, answers to end-of-chapter questions, and sample syllabi Service Leadership: The Quest for Competitive Advantage provides an accessible application of theory suitable for upper level undergraduate and graduate courses in Service Management, Service Marketing, Customer Service, Human Resource Management, and Leadership.
Download or read book Professional Management written by P S Sarma and published by New Age International. This book was released on 1998 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Book Is A Guide For Managerial Success In Every Field, And Dr Sarma Has Prepared This Capsule For Success After His Extensive And Varied Practical Experience In The Field Of Corporate Management.Dividing This Book In Six Chapters, Dr Sarma Has Brought In It All Aspects Of Successful Management Covering Areas Like Managerial Psychology Vis-A-Vis Emotional Involvement, Managerial Development, A New Approach To The Functions And Process Management, Tqm, Listeners Psychology, Etc. This Will Enable The Reader To Develop His Managerial Potential, And Also Effectively Market His Own Ideas To Satisfy His Listener Or Customer.To Foster Team Spirit Among People Who Can Collectively Focus On Achieving The Desired Goal, The Author Has Also Suggested A New Structure For Professional Management Called ``Trapezium Organisational Structure`` As Against The Traditional Pyramid Structure.Thus, This Book Will Provide Additional Shots In The Armour Of A Reader Who Is All Set To Manage His Business Or Profession Successfully With Prudent Skills.
Download or read book Natural Born Manager written by and published by Dog Ear Publishing. This book was released on with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Exploring Management written by John R. Schermerhorn and published by John Wiley & Sons. This book was released on 2011-10-11 with total page 597 pages. Available in PDF, EPUB and Kindle. Book excerpt: The primary goal of this edition of Exploring Managementis to help build core management competencies for today's global and more complex workplace, including issues related to planning, organizing, leading, and controlling (POLC) - with more hands-on type materials such as cases, exercises, and application. Schermerhorn uses a conversational and interactive writing style to master concepts in a bite-size and fundamental approach. This text presents managerial concepts and theory in a straight-forward, interesting style with a strong emphasis on application. The discussion of theory is framed in a unique, engaging, and concise way. The goal is to promote critical thinking and ability to make sound business decisions using managerial theory. Concepts are explored and reinforced by most hands-on applications, exercises, cases, and the integration of technology. The text also focuses on the most important aspects of the POLC model, emphasizing skill-building.
Download or read book Primordial Leadership written by Lawrence D. Duckworth and published by Morgan James Publishing. This book was released on 2014-01-14 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Traditional behavioral insights from Maslow, Herzberg, McGregor, Porter, Collins, and many others are helpful, but they stop short of the most basic and powerful drives behind human behavior. Also, they do not provide actionable methods and tools to use. The product of C-executive Larry Duckworth’s 25 years of study and practice in applying neuroscience to the business world, education and research, Primordial Leadership introduces the six Neuroscience based Primal Drives and shows business leaders how to equip and motivate their teams to perform at the highest level. Many real-life examples, tools, methods, and more show leaders how to apply cutting-edge Neuroscience to their daily leadership challenges, including change management, whether in a large corporate setting, small business, nonprofit, government entity, the military or turn-arounds.
Download or read book The Gift of Adversity written by Norman E Rosenthal MD and published by Penguin. This book was released on 2014-09-04 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in paperback—this acclaimed book from Norman Rosenthal, the New York Times–bestselling author and research psychiatrist, shows how life’s disappointments and difficulties provide us with the lessons we need to become happier and more resilient human beings. Winner of the 2014 Nautilus Award represents “Better Books for a Better World”—the Silver Award in the category of Heroic Journeys. Adversity is an irreducible fact of life. Although we can and should learn from all experiences, both positive and negative, bestselling author Dr. Norman E. Rosenthal, believes that adversity is by far the best teacher most of us will ever encounter. Whether the adversity one experiences is the result of poor decision-making, a desire to test one’s mettle, or plain bad luck, Rosenthal believes life’s most important lessons—from the value of family to the importance of occasionally cutting corners—can be best learned from it. Running counter to society’s current prevailing message that “excellence” must always be aspired to, and failure or mistakes of any sort are to be avoided at all costs, Rosenthal shows that engaging with our own failures and defeats is one of the only ways we are able to live authentic and meaningful lives, and that each different type of adversity carries its own challenges and has the potential to yield its own form of wisdom. Using stories from his own life—including his childhood in apartheid-era South Africa, his years after suffering a violent attack from a stranger, and his career as a psychiatrist—as well as case studies and discussions with well-known figures like Viktor Frankl and David Lynch, Rosenthal shows that true innovation, emotional resilience, wisdom, and dignity can only come from confronting and understanding the adversity we have experienced. Even when life is hardest, there are meanings to be found, riches to be harvested, and gifts that can last a lifetime. Rosenthal illustrates his message through a series of compact, memorable chapters, each one drawn from episodes in the lives of his patients, colleagues, or himself, and concluded with a take-away maxim on the lesson learned.
Download or read book Exploring Management written by John R. Schermerhorn, Jr and published by John Wiley & Sons. This book was released on 2009-12-30 with total page 557 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring Management, Second Edition by John Schermerhorn, presents a new and exciting approach in teaching and learning the principles of management. This text is organized within a unique learning system tailored to students’ reading and study styles. It offers a clean, engaging and innovative approach that motivates students and helps them understand and master management principles.
Download or read book The 4 Disciplines of Execution written by Chris McChesney and published by Simon and Schuster. This book was released on 2016-04-12 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: BUSINESS STRATEGY. "The 4 Disciplines of Execution "offers the what but also how effective execution is achieved. They share numerous examples of companies that have done just that, not once, but over and over again. This is a book that every leader should read! (Clayton Christensen, Professor, Harvard Business School, and author of "The Innovator s Dilemma)." Do you remember the last major initiative you watched die in your organization? Did it go down with a loud crash? Or was it slowly and quietly suffocated by other competing priorities? By the time it finally disappeared, it s likely no one even noticed. What happened? The whirlwind of urgent activity required to keep things running day-to-day devoured all the time and energy you needed to invest in executing your strategy for tomorrow. "The 4 Disciplines of Execution" can change all that forever.
Download or read book Management written by Christopher P. Neck and published by SAGE Publications, Incorporated. This book was released on 2020-11-18 with total page 529 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management, Third Edition introduces students to the planning, organizing, leading, and controlling functions of management with an emphasis on how managers can cultivate an entrepreneurial mindset. The text includes 34 cases profiling a wide range of companies including Lululemon, Nintendo, Netflix, Trader Joe’s, and the NBA. Authors Christopher P. Neck, Jeffrey D. Houghton, and Emma L. Murray use a variety of examples, applications, and insights from real-world managers to help students develop the knowledge, mindset, and skills they need to succeed in today’s fast-paced, dynamic workplace. This title is accompanied by a complete teaching and learning package. Contact your SAGE representative to request a demo. Digital Option / Courseware SAGE Vantage is an intuitive digital platform that delivers this text’s content and course materials in a learning experience that offers auto-graded assignments and interactive multimedia tools, all carefully designed to ignite student engagement and drive critical thinking. Built with you and your students in mind, it offers simple course set-up and enables students to better prepare for class. Learn more. Assignable Video with Assessment Assignable video (available with SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life. Watch a sample video now. Assignable Self-Assessments Assignable self-assessments (available with SAGE Vantage) allow students to engage with the material in a more meaningful way that supports learning. LMS Cartridge Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.
Download or read book Perspectives on Leadership written by Gilbert W. Fairholm and published by Bloomsbury Publishing USA. This book was released on 2000-08-30 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: In tracing the intellectual roots of business leadership over the last one hundred years, award winning author Gilbert W. Fairholm argues that until recently, spirit and soul have been absent from the major models. After outlining the elements of the five major ideas about leadership, he goes on to define and make operational a new focus that must exist in order to truly understand the leaders' role in relation to workers. The study begins with scientific management and traces the evolution of leadership ideas through the quality movement, on to values-, culture-, and trust-based leadership models, and concluding with an emphasis on spirit in the workplace. It suggests that the leader in the twenty-first century will need to embrace a leadership style based on the main premise of each model along with a focus on ethics, community, service, and spirituality.
Download or read book Program Manager written by and published by . This book was released on 1996 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Ethical Leadership written by Walter E. Fluker and published by Augsburg Fortress. This book was released on 2009 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: We live in a leadership crisis. "In an age when incompatible worlds collide and when scandals rock formerly stable institutions," says Walter Fluker, "what counts most is ethical leadership and the qualities of personal integrity, spiritual discipline, intellectual openness, and moral anchoring." Fluker finds these characteristics exemplified in the work and thought of black-church giants Martin Luther King Jr. and Howard Thurman. This volume, for leaders and emergent leaders in religious and other settings, sets forth the context and principles for ethical leadership, particularly for ministries and other professions whose mission directly advances the common good. Fluker's volume grounds leadership in story, the appropriation of one's roots, as a basis for personal and social transformation. He then explores the key values of character, civility, and community for ethical action on the personal, public, and spiritual realms. From these considerations he develops a model of the specific virtues that embody each realm of ethical leadership before applying them to the practical aspects of leadership and decisionmaking.
Download or read book Human Resource written by and published by . This book was released on 1995 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Certified Manager of Quality Organizational Excellence Handbook Fourth Edition written by Russell T. Westcott and published by Quality Press. This book was released on 2013-10-07 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQs Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results Benefits associated with the application of key concepts and quality management principles Best practices describing recognized approaches for good quality management Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.
