Download or read book Customer Service Best Practices written by Ron Zemke and published by Human Resource Development. This book was released on 1998 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Best Practices in Customer Service written by John A. Woods and published by AMACOM Div American Mgmt Assn. This book was released on 1999 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Executing Data Quality Projects written by Danette McGilvray and published by Elsevier. This book was released on 2008-09-01 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information is currency. Recent studies show that data quality problems are costing businesses billions of dollars each year, with poor data linked to waste and inefficiency, damaged credibility among customers and suppliers, and an organizational inability to make sound decisions. In this important and timely new book, Danette McGilvray presents her "Ten Steps approach to information quality, a proven method for both understanding and creating information quality in the enterprise. Her trademarked approach—in which she has trained Fortune 500 clients and hundreds of workshop attendees—applies to all types of data and to all types of organizations.* Includes numerous templates, detailed examples, and practical advice for executing every step of the "Ten Steps approach.* Allows for quick reference with an easy-to-use format highlighting key concepts and definitions, important checkpoints, communication activities, and best practices.* A companion Web site includes links to numerous data quality resources, including many of the planning and information-gathering templates featured in the text, quick summaries of key ideas from the Ten Step methodology, and other tools and information available online.
Download or read book Annual Report written by Inter-American Institute for Cooperation on Agriculture and published by . This book was released on 1998 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Publishing Intellectual Capital written by James W. Cortada and published by . This book was released on 1999 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: The complete businessperson's guide to getting published with practical publishing techniques for promoting your career, your business and your ideas. Learn the publishing industry's "rules of the road"--how to select topics, organize your material, find a publisher, and sign a contract that protects your interests.
Download or read book 10 Minute Guide to Teams and Teamwork written by John A. Woods and published by Spectrum _. This book was released on 1997 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing team performance in the workplace is just as tough as managing it on the athletic field. This book explains how to develop the skills necessary for getting peak performance out of a workplace team, day in and day out. Included are techniques for insuring good communication regardless of the size of the team. Charts and graphs.
Download or read book 21st Century Business written by James W. Cortada and published by Prentice Hall PTR. This book was released on 2001 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: PLEASE PROVIDE COURSE INFORMATION PLEASE PROVIDE
Download or read book Sales Games and Activities for Trainers written by John A. Woods and published by McGraw-Hill Education. This book was released on 1997-05-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Games and other classroom activities can make training more fun, memorable, and effective. Sales Games and Activities for Trainers is the most useful—and complete—collection of games, role-plays, activities, and other skill-building exercises ever collected for increasing the effectiveness of sales training. There are games and activities covering all aspects of selling, from making presentations to handling objections.
Download or read book Best Practices in Information Technology written by James W. Cortada and published by Prentice Hall. This book was released on 1998 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes a strategy for always finding & applying best practices in the management & use of IT. It covers all aspects of IT management from aligning IT with corporate business strategies, down to the measurement of progress.
Download or read book The Journal for Quality and Participation written by and published by . This book was released on 1996 with total page 746 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Quality Yearbook 2002 written by James W. Cortada and published by McGraw-Hill Companies. This book was released on 2001-12 with total page 706 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an annual publication, designed as an anthology and reference, to keep the people interested in implementing quality management up-to-date with thoughts and ideas in the field. The book includes a selection of articles and chapters from several different current books and periodicals. The goal is to expose readers to a wide sampling of the best and most recent materials on the quality perspective to managing and references for learning more and doing more in this area.
Download or read book Industrial Organization and Management written by Lawrence L. Bethel and published by . This book was released on 1962 with total page 726 pages. Available in PDF, EPUB and Kindle. Book excerpt:
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Download or read book Labor Market Letter written by Wisconsin State Employment Service and published by . This book was released on 1965 with total page 700 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Petroleum Economist written by and published by . This book was released on 1996 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt:
