Download or read book QBQ The Question Behind the Question written by John G. Miller and published by Penguin. This book was released on 2004-09-09 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed. THE QBQ! PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.
Download or read book QBQ The Question Behind the Question written by John G. Miller and published by Penguin. This book was released on 2004-09-09 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed. THE QBQ! PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.
Download or read book QBQ The Question Behind the Question written by John G. Miller and published by National Geographic Books. This book was released on 2004-09-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed. THE QBQ! PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.
Download or read book Flipping the Switch written by John G. Miller and published by Penguin. This book was released on 2005-12-29 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his bestselling book QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes readers to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life. Similarly, asking the right kind of question-a QBQ-is the first step to empowering what Miller calls the Advantage Principles-five essential practices that will lead to a richer experience in every aspect of life: - LEARNING: live an engaged and energized life through positive personal growth and change - OWNERSHIP: attain goals by becoming a solution-oriented person who solves problems - CREATIVITY: find new ways to achieve by succeeding "within the box" - SERVICE: build a legacy by helping others succeed - TRUST: develop deep and rewarding relationships With compelling real-life stories and keen insights, Miller demonstrates how anyone can find success and satisfaction by "flipping the switch."
Download or read book The QBQ Workbook written by John G. Miller and published by Penguin. This book was released on 2016-10-18 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the bestselling author of QBQ! The Question Behind the Question comes a workbook to help you on your journey to embrace personal accountability. Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. Execution guided readers to overcome the inability to get things done. QBQ!: The Question Behind the Question, now a classic bestselling guide celebrating 15 years in print, addresses the most important issue in business and society today: personal accountability. This brand-new workbook and study guide will take you deeper into the material, allowing you to explore and absorb how to replace blame, complaining, and procrastination with personal accountability, by asking the simple question, "What can I do better next time?" Instead of, "Who dropped the ball?" "Why do they keep messing up?" or "Why do we have to go through all these changes?" you will begin to ask, "How can I improve this situation?" "What can I contribute?" and "How can I make a difference?" The perfect companion to QBQ! and a powerful tool for individuals, teams, and organizations, this deceptively simple workbook presents a bold new way to solve problems, improve teamwork, increase productivity, and pave the way for extraordinary success.
Download or read book Raising Accountable Kids written by John G. Miller and published by Penguin. This book was released on 2016-10-18 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: How often have we heard complaints like these? “Why don’t my kids do what I say?” “Who made the mess in here?” “When will my teen make better choices?” These are the kinds of questions that parents ask that lead not only to complaining, but to victim thinking, procrastination, and blaming. The solution: Learn to parent the QBQ® way – and bring personal accountability to life within our families. Based on the same concepts that have made John Miller’s signature work, QBQ: The Question Behind the Question, an international bestseller over the last decade, Raising Accountable Kids provides the tool called the QBQ or The Question Behind the Question that will help every parent look behind questions such as “Why won’t my kids listen?” or “When will they do what I ask?” to find better ones—QBQs—like “What can I do differently?” or “How can I improve as a parent?” This simple but challenging concept turns the focus – and responsibility – back to parents and to what they can do to make a difference. With thoughtful commentary, observation, and advice, illustrated with engaging and memorable anecdotes that are the hallmarks of John Miller’s previous books, Raising Accountable Kids provides all moms and dads with the means and inspiration to be more effective parents – as well as teach their children how to practice their own brand of personal accountability – to create a happy, healthy family for a lifetime.
Download or read book Outstanding written by John G. Miller and published by Penguin. This book was released on 2016-10-18 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Outstanding! hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read!" --Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People in these organizations hold values and take actions-- individually and collectively--that are not always easy or obvious but are fundamentally powerful. Informed by his own commitment to the concept of personal accountability and enlivened by compelling true stories from exceptional organizations, in this insightful and accessible book John Miller identifies the principles and behaviors that distinguish such organizations from the pack and provides readers with ways to integrate them into their own work. With its pithy entries that carry significant impact, Outstanding is by turns a playbook, a guide, and an inspiration. It is filled with practical ideas that can--and should--be used every single day by individuals and teams from the boardroom to the stockroom for creating a distinguished organization with which customers and stakeholders will want to work.
Download or read book Personal Accountability written by John G. Miller and published by . This book was released on 1998 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: John Miller reveals a practical method for eliminating these unhealthy patterns from our organizations and our lives. The solution is Personal Accountability -- a concept that is lacking in the work place today. In Personal Accountability, John shows us how to practice the master principle of Personal Accountability using The Question Behind the Question, an idea that has transformed organizations and individuals alike. When we begin to apply the QBQ, we can bring to life such "Pillar Principles" as Ownership, Creativity, Trust, Courage and Integrity. Book jacket.
Download or read book Transformational Servant Leadership written by Jeanine Parolini and published by Xulon Press. This book was released on 2012-07 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Who needs another book on leadership? After reading Dr. Parolini's manuscript, I concluded that I did. This personal, thoughtful and challenging book takes two well recognized leadership models, puts them in dialog, and synthesizes a more robust model. Using her research, consulting experience, and life story, Dr. Parolini challenges leaders to grow their character as a basis for growing their skills as a leader. This is not a book to skim. The reader will gain the most from interacting with the frequent questions and exercises that link the material with the leader's character and style. Illustrations from the Bible pointedly and powerfully bring home the principles of Transformational Servant Leadership. As you pick up this book be prepared to grow academically, spiritually, and personally. Jay Barnes President, Bethel University There are two kinds of people in the world - 'here I am' kind of people and 'there you are' kind of people. Transformational servant leaders are always other-centered leaders who help facilitate personal and corporate change with high impact. Jeanine Parolini' is a 'there you are' kind of leader whose interactive style will stretch your mind, enlarge your heart, and ignite your desire to better understand and practice Transformational Servant Leadership. I know this because she has consulted with me and our organization to define reality and clarify direction. Learn how to be the new kind of hero that is necessary in our world today through the Parolini Transformation and Servant Leadership Scale included in these pages. Joel Johnson Senior Pastor, Westwood Community Church Dr. Jeanine Parolini serves as a leadership and organizational development coach and consultant. She is also adjunct faculty and an advisor for Bethel and Trinity Western Universities, and an instructor and a certification coach for Peacemaker Ministries. She leads seminars, presents at conferences, and has authored a number of articles including Distinguishing Transformational and Servant Leadership and Moving from Maturity to Renewal: An Investigation of Culture and Innovation. She earned an MBA from Dominican University and a MA from Bethel Seminary. Dr. Parolini completed her PhD at Regent University and her dissertation topic is: Investigating the Distinctions Between Transformational and Servant Leaders.
Download or read book Self Handicapping Leadership written by Phillip J. Decker and published by FT Press. This book was released on 2015-11-12 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every day, millions of employees watch their leaders sabotage themselves. They watch, they learn, and then they do it, too. Next thing you know, everyone’s lost motivation, and nobody takes ownership. That’s how organizations fail. This book will help you break the vicious cycle of self-handicapping leadership in your organization, stop the excuses, and unleash all the performance your team is capable of delivering. Phil and Jordan reveal how and why people handicap themselves even when they know better. Next, they offer real solutions from their own pioneering research and consulting. You’ll find practical ways to strengthen accountability and self-awareness, recognize the “big picture,” improve decision-making, deepen trust and engagement, develop talent, escape micromanagement, and focus relentlessly on outcomes. Your colleagues can be far more effective, and so can you. In fact, it starts with you–right here, right now, with this book. Many leaders inadvertently create cultures of failure. They model and promote “selfhandicapping” actions, where people withdraw effort or create new problems, in order to maintain their own self-images of competence. Self-Handicapping Leadership shines the spotlight on this widespread and destructive phenomenon and presents real action plans for overcoming it.
Download or read book Leading Self Directed Work Teams written by Kimball Fisher and published by McGraw Hill Professional. This book was released on 1999-12-09 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new edition of the book that lead the self-directed work teams revolution. Leading Self-Directed Work Teams is one of the best-selling books on teams ever published. Now, the perfect guide for any team leader has been revised and expanded to reflect the new realities of team-based organizations. By explaining how team leaders differ from conventional supervisors, this informative volume which is based on the author's successful seminars and workshops is especially useful for those managers who move from hierarchical to participatory structures. This edition feature more practical examples and techniques than in the previous edition, new research, dozens of tips and checklists, case studies, and valuable training exercises. It has been used and praised by experts at Motorola, M.I.T., AT&T and many other organizations.
Download or read book Nice Bike written by Mark Scharenbroich and published by Echo Bay Publishing. This book was released on 2012-10-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discusses and exemplifies the importance of relating to others in ways that involve mutual acknowledgment and respect.
Download or read book You Should Test That written by Chris Goward and published by John Wiley & Sons. This book was released on 2012-12-21 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to convert website visitors into customers Part science and part art, conversion optimization is designed to turn visitors into customers. Carefully developed testing procedures are necessary to help you fine-tune images, headlines, navigation, colors, buttons, and every other element, creating a website that encourages visitors to take the action you seek. This book guides you through creating an optimization strategy that supports your business goals, using appropriate analytics tools, generating quality testing ideas, running online experiments, and making the adjustments that work. Conversion optimization is part science and part art; this guide provides step-by-step guidance to help you optimize your website for maximum conversion rates Explains how to analyze data, prioritize experiment opportunities, and choose the right testing methods Helps you learn what to adjust, how to do it, and how to analyze the results Features hands-on exercises, case studies, and a full-color insert reinforcing key tactics Author has used these techniques to assist Fortune 500 clients You Should Test That explains both the "why" and the "how" of conversion optimization, helping you maximize the value of your website.
Download or read book Make the Noise Go Away written by Larry G. Linne and published by iUniverse. This book was released on 2011-09-16 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many entrepreneurs embrace the challenge of being their own boss; they desire freedom—both financial and temporal. But, often, the business consumes both time and money and ends up owning the owner. In Make the Noise Go Away, author Larry G. Linne discusses thirteen principles to help business owners reclaim their freedom. Written in parable style, Make the Noise Go Away follows business owner Jim Clancy and second-in-command Brett Giles at Golden Electric Supply. During a weekend retreat at a quiet mountain cabin, the two executives discuss the principles and strategies that make Jim’s noise—all the worries and concerns about his business—go away and allow Brett’s job to be more enjoyable and successful. They talk about important skills and concepts such as maintaining upward communication, setting priorities, practicing effective problem solving, and introducing new ideas. Targeted to both first- and second-in-commands, Make the Noise Go Away provides insights on decision-making skills, methods to protect and nurture great CEO ideas, and strategies for managing the perception of the business by important third parties. With concrete takeaways and tools for implementation, this guide helps clear the way for productivity and success for today’s business executives and their seconds-in-command.
Download or read book The Sell written by Fredrik Eklund and published by Penguin. This book was released on 2015-04-14 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: The nation’s #1 real estate broker and star of Bravo’s Million Dollar Listing New York shares his secrets for superstar success and getting what you want out of life—no matter who you are or what you do. Ten years ago, Fredrik Eklund moved to New York City from his native Sweden with nothing but a pair of worn-out sneakers and a dream: to make it big in the city that never sleeps. Since then, he’s become the top seller in the most competitive real estate market on the planet, brokering multimillion-dollar deals for celebrities, selling out properties all over the city, and charming audiences around the world as one of the stars of the hit Bravo series Million Dollar Listing New York. Now, for the first time, Fredrik shares his secrets so that anyone can find success doing what they love. According to Fredrik, even if you don’t consider yourself a salesperson, you’ve been in sales your whole life because every day you are selling your most important asset: yourself. Whenever you influence, persuade or convince someone to give you something in exchange for what you’ve got—whether it’s a luxury home, a great idea at work, or your profile on Match.com—you are selling. And if you know how to sell the right way, you can live your dream. That is what The Sell is all about. Blending personal stories, hilarious anecdotes, and the expertise he’s gained from his meteoric rise, Fredrik has written the modern guide on becoming successful, a book that tells you how to recognize and cultivate your true talents and make the ultimate sell. From the importance of being your most authentic self to looking like a million bucks even if you don’t have a million bucks (yet!), he shows how intangible factors like personality and charm can get you noticed and make you shine. He also shares his tips and tricks for preparing, persuading, and negotiating so that in any of life’s dealings, you’ll come out a winner. Whether you work on Wall Street or at Wal-Mart, aim to become the top seller at your company or want to impress a first date, The Sell will help you have more personal and professional success, lead a rich and fulfilling life, and have fun along the way.
Download or read book Don t Retire Rewire written by Jeri Sedlar and published by Penguin. This book was released on 2007 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical career handbook for those planning to continue to work in some form after the age of sixty-five explains how to find a work situation that is mentally, emotionally, and financially rewarding, with updated suggestions on how to define the type of work suited to individual interests and how to go through the process of obtaining such work. Original.
Download or read book Decide written by Steve McClatchy and published by John Wiley & Sons. This book was released on 2014-02-03 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to make better decisions and achieve your goals What shapes a person's career and life, and defines them as a leader? Their decisions. We all want to be more productive and deliver our best results. But doing this effectively—and consistently over time—is a significant challenge. Managing it all is hard, and leading in today's hyper-paced world is even harder. The good news is that leadership expert Steve McClatchy makes it easier. In Decide, McClatchy—who works with Fortune 1000 people every day to help them achieve outstanding levels of performance—shows you how to cut through the complexities and excuses to start realizing real gains simply by changing one thing: the way you make decisions. With McClatchy's help, you can quickly begin to: Use the time you have each day to move your business and your life forward Make decisions that yield better results Waste less time, reduce stress and regain balance Again and again, McClatchy has helped people learn for themselves how great decision-making habits yield a lifetime of accomplishments. Follow McClatchy's no-nonsense and practical approach, and you'll soon manage—and even lead—at your highest level of personal performance.
