Download or read book Putting Customers First 97 written by National Performance Review (U.S.) and published by . This book was released on 1997 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Putting Customers First written by National Performance Review (U.S.) and published by . This book was released on 1997 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Uncommon Service written by Frances X. Frei and published by Harvard Business Press. This book was released on 2012 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.

Download or read book Putting Customers First 95 written by National Performance Review (U.S.) and published by . This book was released on 1995 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Employees First Customers Second written by Vineet Nayar and published by Harvard Business Press. This book was released on 2010 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine a management philosophy based not upon serving a company's customers, but on serving the company's employees. Vineet Nayar, CEO of HCL Technologies in India, has put such a philosophy into practice with remarkable results. His "employee first, customer second" mantra has been recognized globally as an example of organizational innovation, and was deemed a "new and radical management philosophy" ripe for the picking in the Western world by Business Week. In this book, Nayar himself describes his blunt refusal to treat the flesh and blood of HCL--its people--as "human resource" or as "intellectual capital" or even as an asset like all its other assets-and how his unique perspective led to an holistic transformation of his organization. By putting employees on top of the organizational pyramid, he argues, your company can fully realize the value created in the interface between customers and employees. This book leads managers and executives through the five core aspects of Nayar's approach, demonstrating how to create a sense of urgency, overhaul incentives and reporting structures, foster transparency in communications and feedback, provide platforms for achievement and personal growth, and finally recognize the potential of every individual in the organization. The "Employee First" philosophy should be the fulcrum of the transformation journey of any organization.

Download or read book 108 1 Hearing The Thrift Savings Plan Putting Customers First July 24 2003 written by and published by . This book was released on 2004 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Customer First written by Denis Walker and published by Gower Publishing Company, Limited. This book was released on 1990 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Athletics at Princeton written by Frank Presbrey and published by . This book was released on 1901 with total page 636 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Ariel written by and published by . This book was released on 1894 with total page 688 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Tax Administrators News written by and published by . This book was released on 1995 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Bringing Adam Smith into the American Home written by Jack Ryan and published by Simon and Schuster. This book was released on 2024-04-16 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get ready to have everything you’ve ever believed about housing and homeownership challenged. In Bringing Adam Smith into the American Home, authors Jack Ryan and John Tamny make a powerful case that the purchase of a home slows wealth attainment—rendering owners immobile in ways that further restrain their wealth chances—and that the act of homeownership deprives owners of the time and ability to do what they do best, which further dampens individual economic achievement. Thanks to the residential real estate pricing cartel, homeownership has become so costly that it has erected wildly expensive barriers to the very mobility that powers so much individual prosperity. As the cartel prospers, homebuyers and sellers alike suffer its rigidity. Ryan and Tamny call for the evisceration of realtor commissions—the only price in all of capitalism that has not come down even a little over the decades despite capitalism’s brilliant track record of bringing down the price of everything. Ryan, owner of a national residential realty business, recognizes that the very commissions realtors cling to are paradoxically harming them, all the while discreetly but powerfully shrinking prosperity for everyone else. In a book chock-full of insights from Adam Smith, author of the greatest economics book ever written, Ryan and Tamny make their highly original argument available for all as they reveal the truth about the housing market and homeownership.

Download or read book Export America written by and published by . This book was released on 2002 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book British Librarianship and Information Work 1991 2000 written by J. H. Bowman and published by Ashgate Publishing, Ltd.. This book was released on 2006-01-01 with total page 598 pages. Available in PDF, EPUB and Kindle. Book excerpt: This important reference volume covers developments in almost every aspect of British library and information work during the ten-year period 1991-2000. The book provides a comprehensive record of what took place in library and information management during a decade of considerable change and challenges.

Download or read book Cases in Leadership written by W. Glenn Rowe and published by SAGE. This book was released on 2012-04-04 with total page 529 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cases in Leadership, Third Edition is a unique collection of 32 real-world leadership cases from Ivey Publishing plus 16 practitioner readings from the Ivey Business Journal. The updated casebook helps business students gain a better understanding of leadership and enables them to be more effective leaders through their careers. Each of the selected cases are about complex leadership issues that require the attention of the decision maker. This casebook provides an invaluable supplement to any standard leadership text by connecting theory to actual cases. However, it has been organized to work especially well in conjunction with the Sixth Edition of Peter Northouse’s Leadership: Theory and Practice.

Download or read book The Amateur Athlete written by and published by . This book was released on 1896 with total page 492 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book What s Up Doc written by and published by . This book was released on 1993 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Sustainable Enterprise written by Mark Peterson and published by SAGE. This book was released on 2012-10-08 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title goes beyond the internal firm strategies of micromarketing and the 'four Ps' to take a broader perspective focused on the interconnectedness of markets, marketing, and society.