Download or read book Psychology of Relationship Banking written by James Lynch and published by Woodhead Publishing. This book was released on 1996-07-31 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jim Lynch's latest book focuses on one of the major threats to the banking industry - customer defection. The tradition of customers remaining loyal to their banks is fast disappearing. The economic and social threads which linked banker and client have become frayed and easily broken by recession and other forces of change. Customer relationships in all sectors are in need of repair, not just economically but psychologically. This book is a guide to bankers and others in financial services on how to forge, renew or strengthen banking relationships.
Download or read book Psychological Empowerment and Job Satisfaction in the Banking Sector written by Elizabeth George and published by Springer. This book was released on 2018-07-30 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores how psychological empowerment can influence and enhance job satisfaction. The authors argue that in today’s working climate the wellbeing and involvement of employees is of utmost importance to any company’s overall success and that management techniques like empowerment are the most effective means of achieving this goal. Based on an empirical study examining job satisfaction amongst employees of several private sector, public sector and new generation banks in Kerala, India as well as extensive literature review, this book discusses the role psychological empowerment plays in enhancing job satisfaction both locally and internationally. It goes on to analyze four dimensions of psychological empowerment and the role of job satisfaction in the relationship between psychological empowerment and job related stress. This book will be of great interest to scholars in management and psychology and is essential reading for industrialists and managers wanting to apply empowerment strategies in their own workplace.
Download or read book Relationships Made Simple written by Andrew Van Der Reest and published by Wordclay. This book was released on 2009 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: Finally, a book that takes a simple approach to improving relationships. In straightforward language this book introduces the reader to the 'Relationship Banking' concept, which has the power to change forever the way people look and conduct at all their relationships. This book contains all the information required to teach readers exactly what they need to do to rekindle, repair or rescue their relationship and for a lot less than the cost of one professional counselling session. This book is an easy to read 105 pages, written by a psychologist. It contains all the information needed to dramatically improve our most important relationship - the one with our life partner.
Download or read book Chinese Management in the Harmonious Society written by Malcolm Warner and published by Routledge. This book was released on 2013-10-18 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whither Chinese management? The Middle Kingdom has come a long way since the economic reforms were introduced after 1978. As ownership has opened up and has become more fragmented, the state-owned firms no longer dominate the scene, nor does their management model. Managing has also become more complex and diversified, as well as more professional. This book asks what the next steps are likely to be and will assess the current directions in which Chinese managers are developing, as its economy slows down in the face of global uncertainty. It aims to update previous works in the field covering business and management in these countries. It covers a wide range of topics, including banking, competition, employee satisfaction, expatriates, industrial relations, HRM, organization, SMEs, social responsibility, strategic sourcing, trust and so on. The book also asks in which future directions management may be moving in this important part of the international economy. The authors are all experts in their fields and are all based in universities and business schools in countries such as Australia and the UK, among others. The work is aimed at undergraduate and postgraduate students in business administration especially those on MBA programmes, as well as those studying development economics, management studies and related courses, including lecturers in those subjects. This book was published as a special issue of Asia Pacific Business Review.
Download or read book The Psychology of Banking in Nigeria written by Gbade Abiodun Sote and published by . This book was released on 1983 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Emotional Banking written by Duena Blomstrom and published by Springer. This book was released on 2018-03-16 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Banking is under threat. Despite access to fast-paced technology known as FinTech, an antiquated business model and internal organizational paralysis do not allow for the creation of a truly beloved brand and are stifling change. To survive and thrive when their competition is catching up, banks must understand the principles behind Emotional Banking—a cultural change concept that brings the consumer to the center of rethinking banking products and delivery. This book starts with a history of the space then moves into an overview of what FinTech is. After discussing the state of banking today including stories from the biggest names in the industry, the concept of Emotional Banking and Brand are introduced as an answer to the problems outlined above. It concludes with examples of best practices and a hands-on approach on how to change the inertia, become a brand and make customers fall in love with their bank. Some of the questions this book tackles include: · Why don’t banks “care”? · How many banks will survive? · What is FinTech and why does it matter? · Can Banks become beloved brands and find their way to the consumer’s heart? · Why is there a disconnect between what we say and what we do in the industry? · Is inertia in banking a result of broken internal culture? · Which big brand or challenger will be at the top in 5 years?
Download or read book Banking and Finance written by James Lynch and published by Woodhead Publishing. This book was released on 2014-03-14 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jim Lynch provides a fresh in-depth study of the moral pressures experienced by bankers and shows how to tackle them realistically. The reader is guided through the world of banking and finance and shown in practical terms how to balance the moral aspects of banking and its other dimensions. This book treats morality and ethical behaviour as factors which have to be managed effectively if financial services are to weather the storms which lie ahead.
Download or read book Social and Psychological Determinants of Value Co creation in the Digital Era written by Ricardo Martinez Cañas and published by Frontiers Media SA. This book was released on 2021-07-21 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The International Journal of Indian Psychology Volume 3 Issue 3 No 6 written by IJIP.In and published by RED'SHINE Publication. Inc. This book was released on 2016-05-22 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: This gives me an immense pleasure to announce that ‘RED’SHINE Publication, Inc’ is coming out with its third volume of peer reviewed, international journal named as ‘The International Journal of Indian Psychology. IJIP Journal of Studies‘is a humble effort to come out with an affordable option of a low cost publication journal and high quality of publication services, at no profit no loss basis, with the objective of helping young, genius, scholars and seasoned academicians to show their psychological research works to the world at large and also to fulfill their academic aspirations.
Download or read book Psychological Experiences and Responses in the Global South Amidst and Ahead of the Covid 19 Pandemic written by Nelesh Dhanpat and published by Frontiers Media SA. This book was released on with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: The COVID-19 pandemic has led to increased strain and mental health problems due to changing working conditions. Given the existential nature of the pandemic, it remains crucial to establish employee effectiveness, resilience, and agility and to particularly understand the long-term psychological impact the pandemic might have on workplaces. It is essential to recognize how workplaces cope with work-from-home challenges and hybrid working beyond the crises. Building a narrative in our understanding of the psychological, cognitive, and physical experiences and responses of workplaces is critical. It provides the opportunity to help craft the way forward for organizations and employees.
Download or read book The psychological facets of consumer brand relationship in the digital world written by Khalid Hussain and published by Frontiers Media SA. This book was released on 2023-06-29 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Behavioural Finance for Private Banking written by Thorsten Hens and published by John Wiley & Sons. This book was released on 2011-07-05 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete framework for applications of behavioral finance in private banking, Behavioural Finance for Private Banking considers client needs specific to private banking like personal circumstances, objectives, and attitude to risk. This book includes the theoretical foundations of investment decision-making, an introduction to behavioral biases, an explanation of cultural differences in global business, a guide to asset allocation over the life cycle of the investment, and several case studies to illustrate how can be applied. A must-read for anyone in private banking, this book demonstrates how to satisfy client needs.
Download or read book Risk Culture in Banking written by Alessandro Carretta and published by Springer. This book was released on 2017-10-11 with total page 453 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores risk culture in banks following the financial crisis. It analyses the role of national and institutional risk culture, market competitiveness, organisational systems and institutional practices that led to a weakening of risk culture in financial institutions leading up to the financial crisis. It addresses how to assess and measure risk culture, and analyse the impact on performance and reputation. Finally it explores the impact of regulation and a variety of tools that can be applied from the board down to promote a healthy risk culture in the governance of financial institutions internal controls and risk culture in banks.
Download or read book Algerian Islamic Banks written by Elkhansa Medjedel and published by Partridge Publishing Singapore. This book was released on 2020-10-06 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Due to the fierce competitive environment in the banking industry, several service providers implement marketing tactics to compete in order to achieve customer loyalty. Particularly, Islamic banks around the world are struggled to compete against conventional in terms of marketing activities development and gaining customer loyalty. Relationship marketing tactics such as price, service quality, communication, customization and reputation considered as the tools that marketers can use to enhance trust and commitment and subsequently customer loyalty. This study investigates the impact of relationship marketing tactics, trust and commitment on customer loyalty in Algerian Islamic banks. Data were collected through self-administered questionnaires delivered to 308 customers of two leading Islamic banks in Algeria. Data were analyzed using Structural Equation Modeling through Smart PLS. The results found that only communication and customization are related to trust, and reputation positively related to commitment. Communication and service quality significantly predicted customer loyalty. In addition, the results provided a substantial support that trust and commitment acts partially as the mediators on the relationship between relationship marketing tactics and customer loyalty. Findings also have contributed to new knowledge of evaluating a model of relationship marketing tactics with the role of trust and commitment on loyalty. Finally, it would be useful to examine more variables; future research can include different tactics such as reciprocity, tangible rewards, direct contact, value proposition, and customer satisfaction as well.
Download or read book Failure and Resilience in Creativity Innovation and Entrepreneurship Psychology Rationales written by Fu-Sheng Tsai and published by Frontiers Media SA. This book was released on 2022-11-28 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Money Mammoth written by Brad Klontz and published by John Wiley & Sons. This book was released on 2020-12-15 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: A look at the psychological barriers to financial success and how to create a better financial future When it comes to our relationship with money, we are in the Stone Age. Despite the relentless barrage of information and warnings from financial experts, the average American is in terrible financial shape. It turns out that human beings are just not wired to do the right things around money—such as saving and not overspending. That’s why financial success is so difficult to attain. When it comes to our financial instincts, we are no more evolved than our ancestors who hunted the Woolly Mammoth 400,000 years ago. Recent findings from the field of financial psychology could help the many Americans who know what they need to do but just can’t seem to make it happen. If you fall into this category, consider Money Mammoth: Evolve Your Money Mindset and Avoid Financial Extinction. This book looks at financial well-being from a psychological and evolutionary perspective. It reveals the obstacles that prevent people from taking their first critical steps towards financial wellness. It examines how our instincts and beliefs about money influence our financial behaviors. It explores money beliefs, how they develop, and how they drive our money behaviors As the world’s leading experts in financial psychology, authors Dr. Brad Klontz, Dr. Ed Horwitz, and Dr. Ted Klontz can help you: Discover how the experience of your ancestors are impacting your finances Understand how your friends, family members, and tribe may be holding you back Overcome mental roadblocks to wealth and success Harness the power of your emotional brain to transform your relationship with money Build confidence in your ability to take control of your financial future In Money Mammoth, the authors reveal the secrets to harnessing the power of your psychology to reach your financial goals.
Download or read book Psychological and Demographic Factors Affecting Relationships with Financial Institutions written by Lawrence R. Lepisto and published by Filene Research Institute, Incorporated. This book was released on 1994 with total page 47 pages. Available in PDF, EPUB and Kindle. Book excerpt:
