Download or read book Process Assessment and Improvement written by Han van Loon and published by Springer Science & Business Media. This book was released on 2004-12-15 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides comprehensive improvement programs and methodologies The author provides lots of guidance based upon his personal experience on the standard and clarifies several aspects that are not always clear to the new process assessors and organizations starting to perform assessments.

Download or read book Measuring and Improving Infrastructure Performance written by National Research Council and published by National Academies Press. This book was released on 1995-01-01 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: The nation's physical infrastructure facilitates movement of people and goods; provides safe water; provides energy when and where needed; removes wastes; enables rapid communications; and generally supports our economy and quality of life. Developing a framework for guiding attempts at measuring the performance of infrastructure systems and grappling with the concept of defining good performance are the major themes of this book. Focusing on urban regions, within a context of national policy, the volume provides the basis for further in-depth analysis and application at the local, regional, state, and national levels.

Download or read book Process Assessment and ISO IEC 15504 written by Han van Loon and published by Springer Science & Business Media. This book was released on 2004-12-15 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Helps readers understand the power and benefits of a process approach and process assessment. Guides the reader through the various parts of the standard in an understandable and practical manner.

Download or read book Organizational Assessment and Improvement in the Public Sector written by Kathleen M. Immordino and published by Routledge. This book was released on 2017-09-25 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational assessment that speaks to their unique needs. Organizational Assessment and Improvement in the Public Sector provides that framework, an understanding of assessment itself, and a methodology for assessment focused on the public sector. The book introduces the concept of organizational assessment, its importance, and its significance in public sector organizations. It addresses the organizational theory that underlies assessment, including change management, organizational and individual learning, and organizational development. Building on this, the author focuses on the processes and demonstrates how the communication that results from an assessment process can create a widely accepted case for change. She presents a model grounded in the Malcolm Baldrige National Quality Program criteria but adapted for the culture of government organizations. She also addresses the criteria that form the basis for assessment and implementation and provides examples and best practices. Facing decreasing budgets and an increasing demand for services, government agencies must increase their capabilities, maximize their available fiscal and human resources, and increase their effectiveness and efficiency. They often operate in an atmosphere that prizes effectiveness but measures it in silos assigned to individual programs and a structure that encourages people to do more with less while systematically discouraging efficiency. Stressing the significant and important differences between a business and a government, this book supplies the knowledge and tools necessary to create a culture of assessment in government organizations at all levels.

Download or read book Computer Applications in Production and Engineering written by Frank Plonka and published by Springer. This book was released on 2013-06-05 with total page 750 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the latter half of the 20th century, forces have conspired to make the human community, at last, global. The easing of tensions between major nations, the expansion of trade to worldwide markets, widespread travel and cultural exchange, pervasive high-speed communications and automation, the explosion of knowledge, the streamlining of business, and the adoption of flexible methods have changed the face of manufacturing itself, and of research and education in manufacturing. The acceptance of the continuous improvement process as a means for organizations to respond quickly and effectively to swings in the global market has led to the demand for individuals educated in a broad range of cultural, organizational, and technical fields and capable of absorbing and adapting required knowledge and training throughout their careers. No longer will manufacturing research and education focus on an industrial sector or follow a national trend, but rather will aim at enabling international teams of companies to cooperate in rapidly designing, prototyping, and manufacturing products. The successful enterprise of the 21st century will be characterized by an organizational structure that efficiently responds to customer demands and changing global circumstances, a corporate culture that empowers employees at all levels and encourages constant communication among related groups, and a technological infrastructure that fully supports process improvement and integration. In changing itself to keep abreast of the broader transformation in manufacturing, the enterprise must look first at its organization and culture, and thereafter at supporting technologies.

Download or read book Developmental Evaluation written by Michael Quinn Patton and published by Guilford Press. This book was released on 2010-06-14 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developmental evaluation (DE) offers a powerful approach to monitoring and supporting social innovations by working in partnership with program decision makers. In this book, eminent authority Michael Quinn Patton shows how to conduct evaluations within a DE framework. Patton draws on insights about complex dynamic systems, uncertainty, nonlinearity, and emergence. He illustrates how DE can be used for a range of purposes: ongoing program development, adapting effective principles of practice to local contexts, generating innovations and taking them to scale, and facilitating rapid response in crisis situations. Students and practicing evaluators will appreciate the book's extensive case examples and stories, cartoons, clear writing style, "closer look" sidebars, and summary tables. Provided is essential guidance for making evaluations useful, practical, and credible in support of social change.

Download or read book Needs Assessment for Learning and Performance written by Jill E. Stefaniak and published by Routledge. This book was released on 2020-08-02 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Needs Assessment for Learning and Performance offers comprehensive coverage of the knowledge and skills needed to develop and conduct needs assessments and to analyze, interpret, and communicate results to clients and organizations. Though critical to planning any performance improvement system, needs assessments can feel abstract and vague to students who have not yet managed the process in a professional setting. This first-of-its-kind textbook uses a variety of real-world examples to connect major theories and models to effective principles for practice. Each chapter offers guiding questions, key terms and concepts, recommended readings, and case studies illustrating how needs assessment training can be applied. Graduate students and researchers of instructional design, human resources, performance improvement, program evaluation, and other programs will find this volume relevant to a range of academic and organizational contexts.

Download or read book Software Engineering Processes written by Yingxu Wang and published by CRC Press. This book was released on 2000-04-21 with total page 754 pages. Available in PDF, EPUB and Kindle. Book excerpt: Software engineering is playing an increasingly significant role in computing and informatics, necessitated by the complexities inherent in large-scale software development. To deal with these difficulties, the conventional life-cycle approaches to software engineering are now giving way to the "process system" approach, encompassing development methods, infrastructure, organization, and management. Until now, however, no book fully addressed process-based software engineering or set forth a fundamental theory and framework of software engineering processes. Software Engineering Processes: Principles and Applications does just that. Within a unified framework, this book presents a comparative analysis of current process models and formally describes their algorithms. It systematically enables comparison between current models, avoidance of ambiguity in application, and simplification of manipulation for practitioners. The authors address a broad range of topics within process-based software engineering and the fundamental theories and philosophies behind them. They develop a software engineering process reference model (SEPRM) to show how to solve the problems of different process domains, orientations, structures, taxonomies, and methods. They derive a set of process benchmarks-based on a series of international surveys-that support validation of the SEPRM model. Based on their SEPRM model and the unified process theory, they demonstrate that current process models can be integrated and their assessment results can be transformed between each other. Software development is no longer just a black art or laboratory activity. It is an industrialized process that requires the skills not just of programmers, but of organization and project managers and quality assurance specialists. Software Engineering Processes: Principles and Applications is the key to understanding, using, and improving upon effective engineering procedures for software development.

Download or read book Workshops on Business Informatics Research written by Laila Niedrite and published by Springer Science & Business Media. This book was released on 2012-04-05 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed and revised proceedings of the workshops and the doctoral consortium co-located with the 10th International Conference on Perspectives in Business Informatics Research (BIR), held in Riga, Latvia, in October 2011. The four workshops focused on Information Logistics and Knowledge Supply for Viable Enterprises (ILOG 2011), Alignment of Business Processes and Security Modeling (ABPSM 2011), Intelligent Educational Systems and Technology-Enhanced Learning (INTEL-EDU 2011), and User-Oriented Information Integration (UOII 2011). The two best papers from the doctoral consortium are also included.

Download or read book Software Process Improvement and Capability Determination written by Antonia Mas and published by Springer. This book was released on 2017-09-08 with total page 527 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 17th International Conference on Software Process Improvement and Capability Determination, SPICE 2017, held in Palma de Mallorca, Spain, in October 2017. The 34 full papers presented together with 4 short papers were carefully reviewed and selected from 65 submissions. The papers are organized in the following topical sections: SPI in agile approaches; SPI in small settings; SPI and assessment; SPI and models; SPI and functional safety; SPI in various settings; SPI and gamification; SPI case studies; strategic and knowledge issues in SPI; education issues in SPI.

Download or read book Emphasizing Distributed Systems written by and published by Academic Press. This book was released on 2000-06-29 with total page 553 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the computer industry moves into the 21st century, the long-running Advances in Computers is ready to tackle the challenges of the new century with insightful articles on new technology, just as it has since 1960 in chronicling the advances in computer technology from the last century. As the longest-running continuing series on computers, Advances in Computers presents those technologies that will affect the industry in the years to come. In this volume, the 53rd in the series, we present 8 relevant topics. The first three represent a common theme on distributed computing systems -using more than one processor to allow for parallel execution, and hence completion of a complex computing task in a minimal amount of time. The other 5 chapters describe other relevant advances from the late 1990s with an emphasis on software development, topics of vital importance to developers today- process improvement, measurement and legal liabilities. - Longest running series on computers - Contains eight insightful chapters on new technology - Gives comprehensive treatment of distributed systems - Shows how to evaluate measurements - Details how to evaluate software process improvement models - Examines how to expand e-commerce on the Web - Discusses legal liabilities in developing software—a must-read for developers

Download or read book Software Process Improvement and Capability Determination written by Antanas Mitasiunas and published by Springer. This book was released on 2014-10-13 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 14th International Conference on Software Process Improvement and Capability Determination, SPICE 2014, held in Vilnius, Lithuania, in November 2014. The 21 revised full papers presented together with 6 short papers were carefully reviewed and selected from 49 submissions. The papers are organized in topical sections on developing process models for assessment; software process and models; software models and product lines; assessment; agile processes; processes improvement and VSE.

Download or read book Systems Software and Services Process Improvement written by Rory V. Connor and published by Springer Science & Business Media. This book was released on 2011-06-22 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume constitutes the refereed proceedings of the 18th EuroSPI conference, held in Roskilde, Denmark, in June 2011. The 18 revised full papers presented together with 9 key notes were carefully reviewed and selected. They are organized in topical sections on SPI and assessments; SPI and implementation; SPI and improvement methods; SPI organization; SPI people/ teams; SPI and reuse; selected key notes for SPI implementation.

Download or read book Systems Software and Services Process Improvement written by Murat Yilmaz and published by Springer Nature. This book was released on 2022-08-25 with total page 834 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume constitutes the refereed proceedings of the 29th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2022, held in Salzburg, Austria, in August-September 2022. The 49 full papers and 8 short papers presented were carefully reviewed and selected from 110 submissions. The papers are organized according to the following topical sections: SPI and emerging and multidisciplinary approaches to software engineering; digitalisation of industry, infrastructure and e-mobility; SPI and good/bad SPI practices in improvement; SPI and functional safety and cybersecurity; SPI and agile; SPI and standards and safety and security norms; SPI and team skills and diversity; SPI and recent innovations; virtual reality and augmented reality.

Download or read book Software Process Improvement and Capability Determination written by Ioannis Stamelos and published by Springer. This book was released on 2018-09-28 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume constitutes the refereed proceedings of the 18th International Conference on Software Process Improvement and Capability Determination, SPICE 2018, held in Tessaloniki, Greece, in October 2018. The 26 full papers presented were carefully reviewed and selected from 40 submissions. The papers are organized in the following topical sections: SPI systematic literature reviews; SPI and assessment; SPI methods and reference models; SPI education and management issues; SPI knowledge and change processes; SPI compliance and configuration; SPI and agile; industry short papers.

Download or read book Software Process Improvement written by Rory O'Connor and published by Springer Science & Business Media. This book was released on 2008-09-08 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook is intended for use by SPI (Software Process Improvement) managers and researchers, quality managers, and experienced project and research managers. The papers constitute the research proceedings of the 15th EuroSPI (European So- ware Process Improvement, www.eurospi.net) conference in Dublin, Ireland, 3–5 September 2008. Since the first conference, held in Dublin in 1994, EuroSPI conferences have been held in 1995 in Vienna (Austria), in 1997 in Budapest (Hungary), in 1998 in Goth- burg (Sweden), in 1999 in Pori (Finland), in 2000 in Copenhagen (Denmark), in 2001 in Limerick (Ireland), in 2002 in Nuremberg (Germany), in 2003 in Graz (Austria), in 2004 in Trondheim (Norway), in 2005 in Budapest (Hungary), in 2006 in Joensuu (Finland), and in 2007 in Potsdam (Germany). EuroSPI has established an experience library (library.eurospi.net), which will be c- tinuously extended over the next few years and was made available to all attendees. EuroSPI has also started an umbrella initiative for establishing a European Quali- cation Network in which different SPINs and national ventures can join mutually beneficial collaborations (EQN - EU Leonardo da Vinci network project). With a general assembly on 15.-16.10.2007 through EuroSPI partners and n- works, in collaboration with the European Union (supported by the EU Leonardo da Vinci Programme), a European certification association has been created (www.- certificates.org) for the IT and services sector to offer SPI knowledge and certificates to industry, establishing close knowledge transfer links between research and industry.

Download or read book ITSM Process Assessment Supporting ITIL TIPA written by Béatrix Barafort and published by Van Haren. This book was released on 1970-01-01 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: The key to any successful IT Service Management solution are strong, clear processes that are fit for purpose. The continual cycle of service improvements must therefore look at the existing processes and assess how effective they are within changing business requirements. This innovative title not only looks at this fundamental process assessment, it does it using the key ISO/IEC standard in this area. In brief, this title explains the meeting between two standards: ITIL: the de facto standard in IT Service Management. ISO/IEC 15504 Information technology - Process assessment Readers can therefore be confident of a strong, well-thought out and solid approach which will help identify: The concepts of process assessment and process maturity How to plan and perform a process assessment How to use the approach How to launch an improvement process starting with an assessment project Because it focuses on 10 key processes the TIPA framework can be applied with equal success to ITILv2, ITIL v3 or to the ISO/IEC 20000. This manual will also convey valuable information for understanding the roles and differences between: process assessment, traditional conformity assessment, audit and self-assessment suite. Finally, it is illustrated with real-life case studies, which highlight what should be done and what should be avoided. The reader will thus learn process assessment based on genuine experiences.