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Book Proceedings   Sheraton Safari Hotel  Orlando  Florida  February 7   9  2001

Download or read book Proceedings Sheraton Safari Hotel Orlando Florida February 7 9 2001 written by National Conference on Beach Preservation Technology and published by . This book was released on 2001 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Improving the Airport Customer Experience

Download or read book Improving the Airport Customer Experience written by Bruce J. Boudreau and published by . This book was released on 2016 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description

Book Future Shock

    Book Details:
  • Author : Alvin Toffler
  • Publisher : Ballantine Books
  • Release : 2022-01-11
  • ISBN : 0593159470
  • Pages : 625 pages

Download or read book Future Shock written by Alvin Toffler and published by Ballantine Books. This book was released on 2022-01-11 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • The classic work that predicted the anxieties of a world upended by rapidly emerging technologies—and now provides a road map to solving many of our most pressing crises. “Explosive . . . brilliantly formulated.” —The Wall Street Journal Future Shock is the classic that changed our view of tomorrow. Its startling insights into accelerating change led a president to ask his advisers for a special report, inspired composers to write symphonies and rock music, gave a powerful new concept to social science, and added a phrase to our language. Published in over fifty countries, Future Shock is the most important study of change and adaptation in our time. In many ways, Future Shock is about the present. It is about what is happening today to people and groups who are overwhelmed by change. Change affects our products, communities, organizations—even our patterns of friendship and love. But Future Shock also illuminates the world of tomorrow by exploding countless clichés about today. It vividly describes the emerging global civilization: the rise of new businesses, subcultures, lifestyles, and human relationships—all of them temporary. Future Shock will intrigue, provoke, frighten, encourage, and, above all, change everyone who reads it.

Book Voices of Native America

Download or read book Voices of Native America written by Douglas Spotted Eagle and published by Eagles View Publishing. This book was released on 1997 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: An in-depth look at Native American music and the instruments used by Indians includes information and explanations of traditional and contemporary music, as well as instructions and descriptions of how to make most forms of traditional Native American musical instruments. Each instrument is accompanied by a description of how the instrument is played and for what purpose, including drums, flutes, whistles, shakers, rattles, gourds, bells and more.

Book Progress in Tourism Marketing

Download or read book Progress in Tourism Marketing written by Metin Kozak and published by Routledge. This book was released on 2007-06-07 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aim of this book are two-fold: (1) to evaluate the current progress of theoretical approaches to tourism marketing and (2) to show the ways to further develop the concept of tourism marketing for application within tourist destinations and individual businesses and evaluate its potential impact on performance improvement. The structure is based upon the inclusion of an introduction and four main parts, namely IT marketing, destination competitiveness, image measurement, and consumer behaviour. There is a brief introduction for each part prior to the discussion of specific chapters just to make the readers familiar with their content. The editors believe that there is a need for information on how to better apply both traditional and contemporary marketing tools in order to be more competitive within the international arena. Metin Kozak serves as an Associate Professor of Marketing in the School of Tourism and Hotel Management, Mugla University, Turkey. Also, he is a visiting fellow in the Department of Marketing, University of Namur, Belgium. Following a successful career within the last five years (since the approval of PhD degree in 2000), Metin has received two awards to mark his achievements. In 2001, his PhD dissertation on benchmarking was nominated, by the EFQM- EU, among the best three PhD studies on TQM. In 2004, by a committee of the Turkish Tourism Investors’ Association, he was awarded the grand prize of the tourism researcher of the year 2003 in Turkey. He has published mainly in tourism journals and authored a book on Destination Benchmarking. His main research interests focus on consumer behavior, benchmarking, competitiveness, cross-cultural research, destination management and marketing, and European tourist markets. Luisa Andreu is Assistant Professor of Marketing in the Department of Marketing, University of Valencia, Spain. She obtained her Master's degree in Tourism from the International Centre for Tourism, Bournemouth University, UK, and a Ph.D. in Business Administration from the University of Valencia, Spain. She is a member of the Spanish Association of Scientifics in Tourism. She has published various articles in Annals of Tourism Research, Tourism Management, European Journal of Marketing, Journal of Travel and Tourism Marketing, among others. She has presented papers at several conferences organized by the European Marketing Academy, Academy of Marketing Science, CPTHL, and State of the Art: Tourism. She has also involved in numerous academic and industrial projects. Her research interests include consumer behavior and cross-cultural issues in service marketing.

Book Business Travel and Tourism

Download or read book Business Travel and Tourism written by John Swarbrooke and published by Routledge. This book was released on 2012-05-23 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Business Travel and Tourism' provides a comprehensive, international overview of business tourism from both a theoretical and practical perspective. With the use of case studies from around the world, 'Business Travel and Tourism' explores a broad range of issues, including: * The global business tourism market * The design of business tourism facilities * The role of the destination in business travel and tourism * The social, economic, and environmental impacts of business tourism * The ethical dimension of business tourism * The marketing of business tourism products * The impact of new technologies on the business tourism market * How to organise successful conferences, exhibitions, and incentive travel packages Case studies include Disneyland Paris, Hong Kong, Amsterdam RAI International Exhibition and Congress Centre, Hilton, Page and Moy Marketing, Lufthansa, Air France, and Legoland UK. 'Business Travel and Tourism' is the first text to offer a comprehensive overview of the growing but neglected area of business tourism. With the use of a wide range of up-to-date case studies and major practical exercises to help students to broaden and deepen their understanding of this area of tourism, it is an invaluable text for all students on travel and tourism courses at degree and BTEC/HND level, or those taking tourism options in leisure, business studies, hospitality management or geography.

Book Mean Baby

Download or read book Mean Baby written by Selma Blair and published by Vintage. This book was released on 2023-05-09 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Selma Blair has played many roles: Ingenue in Cruel Intentions. Preppy ice queen in Legally Blonde. Muse to Karl Lagerfeld. Advocate for the multiple sclerosis community. But before all of that, Selma was known best as … a mean baby. In a memoir that is as wildly funny as it is emotionally shattering, Blair tells the captivating story of growing up and finding her truth. "Blair is a rebel, an artist, and it turns out: a writer."—Glennon Doyle, Author of the #1 New York Times Bestseller Untamed and Founder of Together Rising The first story Selma Blair Beitner ever heard about herself is that she was a mean, mean baby. With her mouth pulled in a perpetual snarl and a head so furry it had to be rubbed to make way for her forehead, Selma spent years living up to her terrible reputation: biting her sisters, lying spontaneously, getting drunk from Passover wine at the age of seven, and behaving dramatically so that she would be the center of attention. Although Selma went on to become a celebrated Hollywood actress and model, she could never quite shake the periods of darkness that overtook her, the certainty that there was a great mystery at the heart of her life. She often felt like her arms might be on fire, a sensation not unlike electric shocks, and she secretly drank to escape. Over the course of this beautiful and, at times, devasting memoir, Selma lays bare her addiction to alcohol, her devotion to her brilliant and complicated mother, and the moments she flirted with death. There is brutal violence, passionate love, true friendship, the gift of motherhood, and, finally, the surprising salvation of a multiple sclerosis diagnosis. In a voice that is powerfully original, fiercely intelligent, and full of hard-won wisdom, Selma Blair’s Mean Baby is a deeply human memoir and a true literary achievement.

Book Achieving Excellence Through Customer Service

Download or read book Achieving Excellence Through Customer Service written by John Tschohl and published by Best Sellers Publishing. This book was released on 1996 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Promotes the theory that superior customer service leads to a superior business organisation

Book Strategic Management for Hospitality and Tourism

Download or read book Strategic Management for Hospitality and Tourism written by Fevzi Okumus and published by Routledge. This book was released on 2019-10-30 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Management for Hospitality and Tourism is an essential text for both intermediate and advanced learners aspiring to build their knowledge related to the theories and perspectives on the topic. The book provides critical and analytical insights on contemporary theoretical models and management practices while enhancing the learning process through worked examples and cases applied to the hospitality and tourism setting. This new edition highlights the rapidly changing socio-economic and political global landscape and addresses the cultural and socio-economic complexities of hospitality and tourism organizations in the new era. It has been fully updated to include: A new chapter on finance, business ethics, corporate social responsibility, and leadership as well as new content on globalisation, experience economy, crisis management, consumer power, developing service quality, innovation and implementation of principles. New features to aid understanding of the application of theory, and spur critical thinking and decision making. New international case studies with reflective questions throughout the book from both SME’s and large-scale businesses. Updated online resources including PowerPoint presentations, additional case studies and exercises, and web links to aid both teaching and learning. Highly illustrated and in full colour design, this book is essential reading for all future hospitality and tourism managers.

Book Selling Destinations

Download or read book Selling Destinations written by Marc Mancini and published by Delmar Pub. This book was released on 1995 with total page 519 pages. Available in PDF, EPUB and Kindle. Book excerpt: Selling Destinations is the resource travel professionals from all sectors of the industry need to greatly enhance their knowledge of the major and secondary destinations around the world, and to increase sales. The sales-geography philosophy is supported by essential information that will help travelers make the most of their experiences. The author provides detailed information on travel to the destination, local modes of transportation, trip highlights, day trips, lodging options and allied destinations. You will find analysis as to why a person typically travels to the destination covered and the types of individuals who chose particular destinations, helping the travel professional make the right recommendations for the customer. Sales strategies focus on extra services that yield extra income for almost all travel professionals. The reader will find case studies and hypothetical situations that help them apply their newly gained knowledge.

Book YOGA THERAPY  AYURVEDA  AND WESTERN MEDICINE

Download or read book YOGA THERAPY AYURVEDA AND WESTERN MEDICINE written by DILIP. SARKAR and published by . This book was released on 2021 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Britain

    Book Details:
  • Author : Andrew Whittaker
  • Publisher : Thorogood Publishing
  • Release : 2009
  • ISBN : 1854186272
  • Pages : 373 pages

Download or read book Britain written by Andrew Whittaker and published by Thorogood Publishing. This book was released on 2009 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: British culture is strewn with names that strike a chord the world over such as Shakespeare, Churchill, Dickens, Pinter, Lennon and McCartney. This book examines the people, history and movements that have shaped Britain as it now is, providing key information in easily digested chunks.

Book Living Medicine

    Book Details:
  • Author : Ann McCombs
  • Publisher : Waterside Productions
  • Release : 2020-12-29
  • ISBN : 9781949001938
  • Pages : 344 pages

Download or read book Living Medicine written by Ann McCombs and published by Waterside Productions. This book was released on 2020-12-29 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the captivating story of centenarian Dr. Gladys Taylor McGarey, the Mother of Holistic Medicine, as she takes us on her personal journey to evolve her own paradigm shift into Living Medicine. Filled with wisdom derived both from and for her physician colleagues and patients, this book serves as an introduction as well as a guide to what it takes to create true healing and individualized well-being. Dr. Gladys has long been a medical visionary and pioneer. It's no coincidence that her vision led her to cofound the American Holistic Medical Association over forty years ago. Out of her personal experience and understanding that life and love are the true teachers and healers, Dr. Gladys has once again given birth to medicine's next evolution--Living Medicine. She helps the reader glean the roots of medicine's past and glimpse what's possible in its future from the perspective of practicing her craft for over eighty years. She teaches us what it means to "age into health" and shows us--by example--how to do it. Those who read the first edition of this book, which is truly her signature work, will likely be surprised and amazed by how much she has grown since then. Don't miss this opportunity to grow along with her on this journey and get a taste of what's to come in this field. To heal the broken disease-care system we now have in medicine requires the wisdom and experience of teachers like Dr. Gladys. Aspiring young medical students, as well as residents across all medical specialties, will do well to heed her wisdom as they embark on their unique and individual career paths. Readers of all ages, nationalities, faiths, and creeds will find this fascinating book hard to put down. Lives will be changed as a result, just like "once you've seen the cow's face in the ink blot, you can never go back and not see it." Reading this book will leave you inspired and looking forward to whatever Dr. Gladys does and discovers as she begins her next one hundred years!

Book The Cornell Widow

    Book Details:
  • Author :
  • Publisher :
  • Release : 1899
  • ISBN :
  • Pages : 252 pages

Download or read book The Cornell Widow written by and published by . This book was released on 1899 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book India Unveiled

    Book Details:
  • Author :
  • Publisher : Atman Press
  • Release : 2006
  • ISBN : 9780965290043
  • Pages : 236 pages

Download or read book India Unveiled written by and published by Atman Press. This book was released on 2006 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Independent Publisher Award for Best Travel Book of the Year; Benjamin Franklin Award for Best Travel Essay of the Year; India Unveiled by Robert Arnett has been internationally acclaimed as one of the most revealing compendiums ever written about the country. The stunning photography and engaging text with an insightful portrait of its people, landscape, and diverse culture truly captures the essence of India, one of the oldest continuously surviving civilizations on earth. This book is a stunning pictorial record of Robert Arnett's pilgrimage....Recommended for all collections. - Library Journal; The most beautiful book on India I have ever seen. - Toby Bourne, Editor, British Book-of-the-Month Travel Club; One of the most revealing compendiums on India in decades....A highly recommended acquisition. - The Midwest Book Review, Reviewers Choice

Book Cormac McCarthy s West

    Book Details:
  • Author : James Bell
  • Publisher :
  • Release : 2002
  • ISBN :
  • Pages : 180 pages

Download or read book Cormac McCarthy s West written by James Bell and published by . This book was released on 2002 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: