Download or read book Power and Politeness in the Workplace written by Janet Holmes and published by Routledge. This book was released on 2015-02-20 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Power and Politeness in the Workplace has become established as a seminal text for courses in language and professional communication. Co-authored by bestselling author Janet Holmes, this text provides insights into the way we all talk at work, including a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This Routledge Linguistics Classic is here reissued with a new preface from the authors, covering the methods of analysis, an update on the Language in the Workplace project and a look at the work in the context of recent research. Power and Politeness in the Workplace continues to be a vital read for researchers and postgraduate students in the fields of applied linguistics and communication studies.

Download or read book Power and Politeness in the Workplace written by Janet Holmes and published by Routledge. This book was released on 2014-09-25 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Power and Politeness in the Workplace provides insights into the way we all talk at work. The book contains a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This book aims to provide useful information to those interested in the many functions of talk at work. It should be useful to those teaching business or interpersonal communication courses, language in the workplace courses, courses on discourse analysis, communication studies, pragmatics and sociolinguistics. It should also be of interest to workplace practitioners, and especially those involved in Human Resources training, communication skill development, and professional development and education.

Download or read book Power and Politeness in the Workplace written by Janet Holmes Staff and published by . This book was released on 2002-08-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Japanese at Work written by Haruko Minegishi Cook and published by Springer. This book was released on 2018-04-06 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book empirically explores how different linguistic resources are utilized to achieve appropriate workplace role inhabitance and to achieve work-oriented communicative ends in a variety of workplaces in Japan. Appropriate role inhabitance is seen to include considerations of gender and interpersonal familiarity, along with speaker orientation to normative structures for marking power and politeness. This uniquely researched edited collection will appeal to scholars of workplace discourse and Japanese sociolinguistics, as well as Japanese language instructors and adult learners of Japanese. It is sure to make a major contribution to the cross-linguistic/cultural study of workplace discourse in the globalized context of the twenty-first century.

Download or read book Impoliteness in Language written by Derek Bousfield and published by Walter de Gruyter. This book was released on 2008-09-25 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: The volume addresses the enormous imbalance that exists between academic interest in politeness phenomena when compared to impoliteness phenomena. Researchers working with Brown and Levinson's ([1978] 1987) seminal work on politeness rarely focused explicitly on impoliteness. As a result, only one aspect of facework/relational work has been studied in detail. Next to this research desideratum, politeness research is on the move again, with alternative conceptions of politeness to those of Brown and Levinson being further developed. In this volume researchers present, discuss and explore the concept of linguistic impoliteness, the crucial differences and interconnectedness between lay understandings of impoliteness and the academic concept within a theory of facework/relational work, as well as the exercise of power that is involved when impoliteness occurs. The authors offer solid discussions of the theoretical issues involved and draw on data from political interaction, interaction with legally constituted authorities, workplace interaction in the factory and the office, code-switching and Internet practices. The collection offers inspiration for research on impoliteness in many different research fields, such as (critical) discourse analysis, conversation analysis, pragmatics and stylistics, as well as linguistic approaches to studies in conflict and conflict resolution.

Download or read book Power and Politeness in Action written by Miriam A. Locher and published by Walter de Gruyter. This book was released on 2004 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study investigates the interface of power and politeness in the realization of disagreements in naturalistic language data. Power and politeness are important phenomena in face-to-face interaction. Disagreement is an arena in which these two key concepts are likely to be observed together: both disagreement and the exercise of power entail a conflict, and, at the same time, conflict will often be softened by the display of politeness (defined as marked relational work). The concept of power is of special interest to the field of linguistics in that language is one of the primary means to exercise power. Often correlated with status and regarded as an influential aspect of situated speech, the workings of the exercise of power, however, have rarely been formally articulated. This study provides a theoretical framework within which to analyze the observed instances of disagreement and their co-occurrence with the exercise of power and display of politeness. In this framework, a checklist of propositions that allow us to operationalize the concept of power and identify its exercise in naturalistic linguistic data is combined with a view of language as socially constructed. A qualitative approach is used to analyze the concepts of power and politeness. The material for analysis comes from three different contexts: (1) a sociable argument in an informal, supportive and interactive family setting, (2) a business meeting among colleagues within a research institution, and (3) examples from public discourse collected during the US Election 2000.

Download or read book Power and Politeness in Intercultural Workplace Communication written by Ornkanya Yaoharee and published by . This book was released on 2013 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: On the contrary, the nature of the encounter, the relationship between interlocutors and the cost of negotiation are indicators that participants use explicitly and implicitly to determine the power differences and to choose the appropriate socio-pragmatic conventions to communicate in order to achieve their personal and organizational goals. Some pedagogical and research implications are provided as guidelines for future researchers, curriculum designers, and language teachers on teaching Business English courses and also teaching culture in the language classroom in the current and future time of the growing globalized economy.

Download or read book Getting Things Done at Work written by Bernadette Vine and published by John Benjamins Publishing. This book was released on 2004-06-24 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: The linguistic study of workplace language is a new and exciting area of research. This book explores the expression of power in a New Zealand workplace through examination of 52 everyday interactions between four women and their colleagues. The main focus of this research is the expression of three types of "control acts", i.e., directives, requests and advice. The women include two managers who demonstrate an interactive participative style of management. They tend to minimise rather than exert power, although their status is still evident in their speech. The study is original in its combination of a quantitative and a qualitative approach, as well as in its combination of a detailed categorisation of head acts and an analysis of context and role relationships. Through the design of the study and the methodology used, the results which are brought forward challenge earlier research both on power and control acts. The data analyzed is drawn from the Wellington Language in the Workplace Project.

Download or read book Leadership Discourse and Ethnicity written by Janet Holmes and published by OUP USA. This book was released on 2011-12-05 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first book in the field of workplace discourse to examine the relationships among leadership, ethnicity, and language use. Taking a social constructionist approach to the ways in which leadership is enacted through discourse, Leadership, Discourse, and Ethnicity problematizes the concept of ethnicity and demonstrates the importance of context-particularly the community of practice-in determining what counts as relevant in the analysis of ethnicity. The authors analyse everyday workplace interactions supplemented by interview data to examine the ways in which workplace leaders use language to achieve their transactional and relational goals in contrasting "ethnicized" contexts, two of which are Maori and two European/Pakeha. Their analysis pays special attention to the roles of ethnic values, beliefs and orientations in talk.

Download or read book Handbook of Business Discourse written by Francesca Bargiela-Chiappini and published by Edinburgh University Press. This book was released on 2009-05-12 with total page 528 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Business Discourse is the most comprehensive overview of the field to date. It offers an accessible and authoritative introduction to a range of historical, disciplinary, methodological and cultural perspectives on business discourse and addresses many of the pressing issues facing a growing, varied and increasingly international field of research. The collection also illustrates some of the challenges of defining and delimiting a relatively recent and eclectic field of studies, including debates on the very definition of 'business discourse'. Part One includes chapters on the origins, advances and features of business discourse in Europe, North America, Australia and New Zealand. Part Two covers methodological approaches such as mediated communication, corpus linguistics, organisational discourse, multimodality, race and management communication, and rhetorical analysis. Part Three moves on to look at disciplinary perspectives such as sociology, pragmatics, gender studies, intercultural communication, linguistic anthropology and business communication. Part Four looks at cultural perspectives across a range of geographical areas including Spain, Brazil, Japan, Korea, China and Vietnam. The concluding section reflects on future developments in Europe, North America and Asia.

Download or read book Exploring Professional Communication written by Stephanie Schnurr and published by Routledge. This book was released on 2012-12-13 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Routledge Introductions to Applied Linguistics is a series of introductory level textbooks covering the core topics in Applied Linguistics, primarily designed for those beginning postgraduate studies, or taking an introductory MA course as well as advanced undergraduates. Titles in the series are also ideal for language professionals returning to academic study. The books take an innovative ‘practice-to-theory’ approach, with a 'back-to-front' structure. This leads the reader from real-world problems and issues, through a discussion of intervention and how to engage with these concerns, before finally relating these practical issues to theoretical foundations. Additional features include tasks with commentaries, a glossary of key terms, and an annotated further reading section. Exploring Professional Communication provides an accessible overview of the vast field of communication in professional contexts from an applied linguistics perspective. It explores the nature of professional communication by discussing various fundamental topics relevant for an understanding of this area. The book is divided into eight chapters, each dealing with a specific area of professional communication, such as genres of professional communication, identities in the workplace, and key issues of gender, leadership and culture. Although the book’s main approach to professional communication is an applied linguistics one, it also draws on insights from a range of other disciplines. Throughout, Stephanie Schnurr takes an interactive approach that is reflected in the numerous examples of authentic discourse data, from a variety of written and spoken contexts. Exploring Professional Communication is critical reading for postgraduate and upper undergraduate students of applied linguistics and communication studies.

Download or read book Feminist Critical Discourse Analysis written by M. Lazar and published by Springer. This book was released on 2005-01-07 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first collection to bring together well-known scholars writing from feminist perspectives within Critical Discourse Analysis. The theoretical structure of CDA is illustrated with empirical research from a range of locations (from Europe to Asia; the USA to Australasia) and domains (from parliament to the classroom; the media to the workplace).

Download or read book Globalisation Geopolitics and Gender in Professional Communication written by Louise Mullany and published by Taylor & Francis. This book was released on 2022-08-01 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited collection investigates the linguistics of globalisation, geopolitics and gender in workplace cultures in a range of different contemporary international settings. The chapters examine how issues of globalisation, gender and geopolitics affect professionals in different workplace contexts, including domestic workers; IT professionals; teachers, university staff; engineers; entrepreneurs; CEOs of different corporates including locally based businesses as well as multinationals; farmers; co-operative leaders; NGO leaders; bloggers; healthcare assistants and caregivers. Taking different sociolinguistic approaches to exploring language and the geopolitics of gender at work in Dubai, Kuwait, Kenya, Uganda, Morocco, Nigeria, Malaysia, Turkey, Belgium, Switzerland, New Zealand, Uganda, the UK and the USA, each chapter focuses on a range of salient geopolitical issues which often have global applicability, but which may also be subject to more localised socio-cultural variation. The chapters critically discuss issues of gendered language, perceptions and representations of workplace cultures, discrimination, the role of gendered stereotyping and deeply ingrained socio-cultural myths about gender and the importance of examining the intersections of identity – all of which continue to persist as barriers to equality and inclusion in workplaces worldwide. Despite the variation and diversity in professions and geopolitical contexts captured across the chapters, remarkably similar issues of gender discrimination and persisting inequalities are identified and critically discussed, thus pointing to the global nature of these issues. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

Download or read book Handbook of Business Communication written by Gerlinde Mautner and published by Walter de Gruyter GmbH & Co KG. This book was released on 2017-07-24 with total page 748 pages. Available in PDF, EPUB and Kindle. Book excerpt: In spite of the day-to-day relevance of business communication, it remains underrepresented in standard handbooks and textbooks on applied linguistics. The present volume introduces readers to a wide variety of linguistic studies of business communication, ranging from traditional LSP approaches to contemporary discourse-based work, and from the micro-level of lexical choice to macro-level questions of language policy and culture.

Download or read book Research Methods in Sociolinguistics written by Janet Holmes and published by John Wiley & Sons. This book was released on 2013-10-14 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: This single-volume guide equips students of sociolinguistics with a full set of methodological tools including data collection and analysis techniques, explained in clear and accessible terms by leading experts. It features project suggestions, troubleshooting tips, and data assessment across diverse languages. Explores an array of anthropological and scientific methods that cover the full spectrum of contemporary sociolinguistics, from the study of style and discourse analysis to the study of phonetics Details the types of data available, and explains collection methods ranging from sociolinguistic interviews to linguistic landscapes Provides comprehensive coverage of data analysis, subdivided into segments on linguistic and socio-cultural techniques, and linked to numerous languages Includes useful summaries, seasoned advice and troubleshooting tips, ideas for research projects, and a full directory of supplementary reading

Download or read book Identity Struggles written by Dorien Van De Mieroop and published by John Benjamins Publishing Company. This book was released on 2017-04-15 with total page 471 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection provides a kaleidoscopic view of a range of identity struggles in the workplace context. It features twenty-two case studies that present an eclectic mix of workplaces in different socio-cultural contexts. They include, among others, household workers in Peru and Hong Kong, female professionals in India and the UK, social workers in Botswana and on Canadian reserves, tourist guides in Europe and construction workers in New Zealand. The volume addresses important questions on professional competence, group membership, (sometimes competing) expectations, and identity boundaries. The chapters establish that identity struggles are a reflection of issues of knowledge, competing norms and attempts for social change.

Download or read book Questions About Language written by Laurie Bauer and published by Routledge. This book was released on 2020-05-19 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: Questions About Language sets out to answer, in a readable yet insightful format, a series of vital questions about language, some of which language specialists are regularly asked, and some of which are so surprising that only the specialists think about them. In this handy guide, sixteen language experts answer challenging questions about language, from What makes a language a language? to Do people swear because they don’t know enough words? Illustrating the complexity of human language, and the way in which we use it, the twelve chapters each end with a section on further reading for anyone interested in following up on the topic. Covering core questions about language, this is essential reading for both students new to language and linguistics and the interested general reader.