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Book Software Change and Configuration Management A Complete Guide   2019 Edition

Download or read book Software Change and Configuration Management A Complete Guide 2019 Edition written by Blokdyk, Gerardus and published by Emereo. This book was released on 2019-05-30 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: When doing a DR drill, have you found the run book to be out of sync with the current configuration? How many man-hours can be recovered through effective configuration management? Do you need a new release, version or patch level of the software? Is the service usage appropriate to capacity? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Software Change and Configuration Management investments work better. This Software Change and Configuration Management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Software Change and Configuration Management Self-Assessment. Featuring 965 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Software Change and Configuration Management improvements can be made. In using the questions you will be better able to: - diagnose Software Change and Configuration Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Software Change and Configuration Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Software Change and Configuration Management Scorecard, you will develop a clear picture of which Software Change and Configuration Management areas need attention. Your purchase includes access details to the Software Change and Configuration Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Software Change and Configuration Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Book Complete Guide to Human Resources and the Law  2019 Edition

Download or read book Complete Guide to Human Resources and the Law 2019 Edition written by Shilling and published by Wolters Kluwer. This book was released on 2018-09-14 with total page 1830 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Guide to Human Resources and the Law will help you navigate complex and potentially costly Human Resources issues. You'll know what to do (and what not to do) to avoid costly mistakes or oversights, confront HR problems - legally and effectively - and understand the rules. The Complete Guide to Human Resources and the Law offers fast, dependable, plain English legal guidance for HR-related situations from ADA accommodation, diversity training, and privacy issues to hiring and termination, employee benefit plans, compensation, and recordkeeping. It brings you the most up-to-date information as well as practical tips and checklists in a well-organized, easy-to-use resource. The 2019 Edition provides new and expanded coverage of issues such as: The Supreme Court held in March 2016 that to prove damages in an Fair Labor Standards Act (FLSA) donning/doffing class action, an expert witness' testimony could be admitted Tyson Foods, Inc. v. Bouaphakeo, 136 S. Ct. 1036 (2016). Executive Order 13706, signed on Labor Day 2015, takes effect in 2017. It requires federal contractors to allow employees to accrue at least one hour of paid sick leave for every 30 hours they work, and unused sick leave can be carried over from year to year. Mid-2016 DOL regulations make millions more white-collar employees eligible for overtime pay, by greatly increasing the salary threshold for the white-collar exemption. Updates on the PATH Act (Protecting Americans From Tax Hikes; Pub. L. No. 114-113. The DOL published the "fiduciary rule" in final form in April 2016, with full compliance scheduled for January 1, 2018. The rule makes it clear that brokers who are paid to offer guidance on retirement accounts and Individual Retirement Arrangements (IRAs) are fiduciaries. In early 2016, the Equal Employment Opportunity Commission (EEOC) announced it would allow charging parties to request copies of the employer's position statement in response to the charge. The Supreme Court ruled that, in constructive discharge timing requirements run from the date the employee gives notice of his or her resignation--not the effective date of the resignation. Certiorari was granted to determine if the Federal Arbitration Act (FAA) preempts consideration of severing provisions for unconscionability. Previous Edition: Complete Guide to Human Resources and the Law, 2018 Edition ISBN 9781454884309

Book Perfect Phrases for Setting Performance Goals

Download or read book Perfect Phrases for Setting Performance Goals written by Douglas Max and published by McGraw Hill Professional. This book was released on 2004-03-24 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Set the bar for outstanding performance A follow-up to the top-selling Perfect Phrases for Performance Reviews, this book provides managers with phrases and goals that describe expected future performance from their direct reports. A timesaving job aid for any performance review or plan, the book: Makes it easy for managers to set high performance goals for executives, management, or non-managers employees Includes many categories of goals, from revenue and productivity goals to quality and personal development goals • Facilitates the goal-setting process across the organization Includes a guide to writing a performance plan for any employee Featuring hundreds of ready-to-use performance goals, this practical job aid makes it simple for managers to set the bar for outstanding future results.

Book Complete Guide to Sport Education

Download or read book Complete Guide to Sport Education written by Daryl Siedentop and published by Human Kinetics. This book was released on 2011-02-22 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition of Complete Guide to Sport Education contains everything your students need to get—and keep—children active. Regardless of skill or confidence level, your students will learn how to get children to work together, support each other, and gain competence in sport and fitness skills so that they can stay moving now and throughout their lifetime. The Sport Education model is appropriate for various dance forms and recreational activities such as swimming, weightlifting, and other fitness programs such as aerobic routines and hiking. The text for this groundbreaking Sport Education curricular model has expanded to 12 chapters, is updated throughout, and offers even more practical examples and real-world applications from both elementary and secondary levels: • A new emphasis on using the Sport Education model to help students reach national goals for physical activity, including outside of class time • Review of the findings from more than 50 research studies that examine the efficacies of the Sport Education model • More online teacher resources—including ready-to-use forms, plans, assessments, charts, and handouts A few examples of new resources include a series of team practice cards that teachers and team coaches can use to plan practices, and templates that allow teachers to choose among several game-play performance indicators (techniques and tactics, rules and strategies, fair play, and so on). The resources make it easy for professors to use this text in college methods and curriculum courses. Authors Daryl Siedentop, Peter Hastie, and Hans van der Mars provide a perfect blend of rock-solid theory and practical application for a wealth of games, sports, and fitness activities. Through their Sport Education model, children quickly become involved in all aspects of a sport or activity, learning skills, sportsmanship, and responsibility. The curriculum helps students develop as leaders and as team players. And as they learn to become true players and performers, they become more competent and confident—thus leading to the likelihood that they will continue being active after school, on weekends, and as they grow. This second edition of Complete Guide to Sport Education will help school programs meet national physical activity guidelines and the national physical education standards established by NASPE. It contains everything that future physical education teachers need in order to implement an effective program. With its greater emphasis on activity and fitness, its expanded resources, its relevance and freshness, and its practical approach, Complete Guide to Sport Education, Second Edition, is just what your students need to point children in the direction of healthy, active lifestyles.

Book The Complete Guide to Sports Nutrition  9th Edition

Download or read book The Complete Guide to Sports Nutrition 9th Edition written by Anita Bean and published by Bloomsbury Publishing. This book was released on 2022-03-03 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Guide to Sports Nutrition is the definitive practical handbook for anyone wanting a performance advantage. What you eat and drink are important considerations when it comes to maximising your sports performance. Whether you are a professional or amateur athlete, or just enjoy regular workouts, well-chosen nutrition strategies can enhance your performance and recovery after exercise. This ninth edition includes accessible guidance on the following topics: - Maximising endurance, strength, performance and recovery - How to calculate your optimal energy, carbohydrate and protein requirements - Advice on improving body composition - The most popular sports supplements - Relative energy deficiency in sport (RED-S) and eating disorders - Hydration strategies to prevent hypohydration and overhydration - Specific advice for masters athletes, young athletes and plant-based athletes - Nutrition strategies to prepare for competition This fully updated and revised edition incorporates the latest cutting-edge research and provides all the tools to help you reach your performance goals.

Book The Complete Book of Perfect Phrases Book for Effective Managers

Download or read book The Complete Book of Perfect Phrases Book for Effective Managers written by Linda Eve Diamond and published by McGraw-Hill Education. This book was released on 2008-09-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The average manager doesn't have time to take classes or read lengthy volumes on managing techniques. Instead, you need to know right now what to say to coach and motivate your employees. With hundreds of ready-to-use phrases you can use in a wide variety of situations, The Complete Book of Perfect Phrases for Managers is the ultimate reference for motivating, managing, and growing employees.

Book The Greater Goal

Download or read book The Greater Goal written by Ken Jennings and published by Berrett-Koehler Publishers. This book was released on 2012-01-02 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: The bestselling coauthor of The Serving Leader (over 90,000 copies sold) provides a roadmap that all leaders can use to create and align entire organizations around an inspiring purpose that drives superior performance.

Book Guide to Supply Chain Management

Download or read book Guide to Supply Chain Management written by David Steven Jacoby and published by The Economist. This book was released on 2014-02-25 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Globalization, technology and an increasingly competitive business environment have encouraged huge changes in what is known as supply chain management, the art of sourcing components and delivering finished goods to the customer as cost effectively and efficiently as possible. Dell transformed the way people bought and were able to customize computers. Wal-Mart and Tesco have used their huge buying power and logistical skills to ensure the supply and stock management of their stores is finely honed. Manufacturers now make sure that components are where they are needed on the production line just in time for when they are needed and no longer. Such finessing of the way the supply chain works boosts the corporate bottom line and can make the difference between being a market leader or an also ran. This guide explores all the different aspects of supply chain management and gives hundreds of real life examples of what firms have achieved in the field.

Book New Developments in Goal Setting and Task Performance

Download or read book New Developments in Goal Setting and Task Performance written by Edwin A. Locke and published by Routledge. This book was released on 2013 with total page 690 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book concentrates on the last twenty years of research in the area of goal setting and performance at work. The editors and contributors believe goals affect action, and this volume will have a lineup of international contributors who look at the recent theories and implications in this area for IO psychologists and human resource management academics and graduate students.

Book Measure What Matters

Download or read book Measure What Matters written by John Doerr and published by Penguin. This book was released on 2018-04-24 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 New York Times Bestseller Legendary venture capitalist John Doerr reveals how the goal-setting system of Objectives and Key Results (OKRs) has helped tech giants from Intel to Google achieve explosive growth—and how it can help any organization thrive. In the fall of 1999, John Doerr met with the founders of a start-up whom he'd just given $12.5 million, the biggest investment of his career. Larry Page and Sergey Brin had amazing technology, entrepreneurial energy, and sky-high ambitions, but no real business plan. For Google to change the world (or even to survive), Page and Brin had to learn how to make tough choices on priorities while keeping their team on track. They'd have to know when to pull the plug on losing propositions, to fail fast. And they needed timely, relevant data to track their progress—to measure what mattered. Doerr taught them about a proven approach to operating excellence: Objectives and Key Results. He had first discovered OKRs in the 1970s as an engineer at Intel, where the legendary Andy Grove ("the greatest manager of his or any era") drove the best-run company Doerr had ever seen. Later, as a venture capitalist, Doerr shared Grove's brainchild with more than fifty companies. Wherever the process was faithfully practiced, it worked. In this goal-setting system, objectives define what we seek to achieve; key results are how those top-priority goals will be attained with specific, measurable actions within a set time frame. Everyone's goals, from entry level to CEO, are transparent to the entire organization. The benefits are profound. OKRs surface an organization's most important work. They focus effort and foster coordination. They keep employees on track. They link objectives across silos to unify and strengthen the entire company. Along the way, OKRs enhance workplace satisfaction and boost retention. In Measure What Matters, Doerr shares a broad range of first-person, behind-the-scenes case studies, with narrators including Bono and Bill Gates, to demonstrate the focus, agility, and explosive growth that OKRs have spurred at so many great organizations. This book will help a new generation of leaders capture the same magic.

Book Mental Toughness for Young Athletes  A Comprehensive Guide to Achieving Athletic Success

Download or read book Mental Toughness for Young Athletes A Comprehensive Guide to Achieving Athletic Success written by Benedict Paul Patton and published by Gaius Quill Publishing . This book was released on 2024-03-12 with total page 55 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mental Toughness for Young Athletes Mental Toughness for Young Athletes - A Comprehensive Guide to Achieving Athletic Success is an essential resource for any young athlete, coach, or parent looking to develop and maintain a strong mental game. This comprehensive guide provides practical advice, real-life examples, and expert insights to help athletes build mental toughness, a crucial component for achieving success in sports and life. Explore the Mental Toughness for Young Athletes and discover powerful strategies that will transform your mindset and unlock your full potential. Learn how to face challenges head-on, maintain focus, and stay motivated through setbacks. Understand the key elements of developing resilience in sports and how it can help you overcome obstacles, maintain a positive attitude, and perform at your best. Dive deep into the world of sports psychology for youth athletes and learn how to cultivate a winning mentality. Explore the importance of embracing challenges, focusing on progress, practicing gratitude, and surrounding yourself with positive influences. Find out how top athletes have harnessed the power of a positive mindset to achieve remarkable success in their respective sports. Learn how to effectively cope with setbacks in sports by developing a healthy attitude towards failure, focusing on controllable factors, and seeking support from coaches, teammates, and family. Understand the essential role that building mental strength in sports plays in overcoming adversity and bouncing back from setbacks. Discover the power of mindset for young athletes and how it can help you improve your performance, enhance focus, and achieve your goals. Learn how to create effective visualization exercises and explore real-life examples of young athletes who have used visualization to improve their performance. Unlock the secrets to mental conditioning for athletes by understanding the concept of SMART goals (Specific, Measurable, Attainable, Relevant, and Time-bound). Find out how to set and achieve goals that will help you develop mental toughness and maintain motivation throughout your athletic journey. Explore the impact of routine, sleep, and nutrition on mental toughness, and discover practical tips for getting enough sleep and maintaining a healthy diet. Understand the importance of resilience training for young athletes and how it can help you stay focused, confident, and mentally tough in the face of adversity. In Mental Toughness for Young Athletes - A Comprehensive Guide to Achieving Athletic Success, you will find an invaluable resource for developing mental toughness and resilience in the world of sports. Whether you are a young athlete, a coach, or a parent, this book will help you foster a culture of mental toughness and resilience, leading to greater success on and off the field. Dive deep into the world of athlete mindset improvement and learn how to cultivate a winning mentality. Explore the importance of embracing challenges, focusing on progress, practicing gratitude, and surrounding yourself with positive influences. Find out how top athletes like Cori "Coco" Gauff and Penny Oleksiak have harnessed the power of a positive mindset to achieve remarkable success in their respective sports. Finally, learn about the characteristics of mentally tough athletes and discover how to develop the mental toughness of champions. Drawing on real-life examples from young athletes who have demonstrated mental resilience, this book provides valuable insights and guidance for athletes, coaches, and parents alike.

Book Teaching in Nursing and Role of the Educator  Third Edition

Download or read book Teaching in Nursing and Role of the Educator Third Edition written by Marilyn H. Oermann, PhD, RN, ANEF, FAAN and published by Springer Publishing Company. This book was released on 2021-02-04 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: All the information you need in one textbook! This all-inclusive text for Nurse Educators delivers comprehensive, evidence-based guidance on the essential components of teaching, including learning theories, teaching methods, new technologies for teaching, curriculum development, evaluation and testing, and accreditation. The text delivers the full scope of knowledge necessary for novice and experienced faculty to become competent teachers in nursing. This third edition features new content on the transition from clinician to educator. There is also a new chapter on nursing professional development and teaching in clinical settings and updated teaching strategies for active learning, clinical judgment, and online teaching. The text is designed to help educators prepare for the certification exams. The text also addresses varied learning styles and how to accommodate them, new developments in simulation, standardized patients, OSCEs, clinical teaching, interprofessional education, and evidence-based teaching. New to the Third Edition: Chapter on the transition from clinician to educator, plus expanded content throughout on becoming a nurse educator Addresses inclusivity and developing an inclusive learning environment for people with different learning styles Strategies to promote active learning, clinical judgment, and higher level learning, and teaching online Updated content on simulations, the use of standardized patients, OSCEs, clinical teaching, and clinical evaluation Chapter on accreditation of nursing programs and developing a systematic program evaluation plan Chapter on nursing professional development and teaching in a clinical setting Key Features: Written by experts who seamlessly integrate evidence-based research and practical strategies Serves as a thorough study guide for nurse educator certification exams Covers practical teaching strategies, simulation, online education, technology, interprofessional education, clinical teaching and evaluation, and test construction Includes case examples and other examples to support content and “how-to” tips Includes a high quality online course ready for an instructor’s use: sample syllabus, PowerPoints, and a complete 20-module online course

Book Risk Management Simplified  A Definitive Guide For Workplace And Process Risk Management

Download or read book Risk Management Simplified A Definitive Guide For Workplace And Process Risk Management written by Sonni Gopal and published by Saferworking. This book was released on 2019-06-21 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: I have been involved with workplace and process risk management for over 30 years and I have always found the subject fascinating and rewarding. However, I am still surprised at the lack of deep understanding within Organisations about risk management. Regardless of Organisation size, many see it as just “managing risks” because it’s easier to explain and perhaps reactionary since it has the word “management”. Risk management is more than just “managing risks”. Successful risk management requires a holistic approach based upon Elements that make up a Risk Management Framework. Let’s pretend you are my Client and I’ve asked you these 7 questions: 1. Do you know the relationship between attitude and risk management? 2. Do you know how to control workplace and process risks? 3. Do you know the difference between hazard identification and risk assessment? 4. Do you know what or who is a risk owner? 5. Do you know what you are measuring for successful risk management? 6. Do you know what or when you are monitoring for risk management? 7. Do you know what to do when reviewing risk management? Did you answer “YES” to all of them? If you did, you don’t need this book. If you had even just one “NO” as an answer, this book is worth reading. This is a reference book and not a novel. In this book, risk management is focused on workplace and process related risks. However, the approach and techniques can be applied for risk management generally. My goal is to share valuable lessons learnt and my experience of getting risk management successfully embedded within your Organisation. My intended audiences are risk and safety management practitioners, trainers, managers, leaders in Organisations and anyone interested in successfully managing risks.

Book Mathematical Cognition and Understanding

Download or read book Mathematical Cognition and Understanding written by Katherine M. Robinson and published by Springer Nature. This book was released on 2023-05-31 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on elementary and middle school children’s understanding of mathematics as well as the cognitive aspects involved in the development of mathematical knowledge, skills, and understanding. Children’s success in and understanding of mathematics stem from factors beyond the mathematics curriculum. Researchers are increasingly becoming aware of the necessity to consider a complex set of variables when accounting for large individual differences in mathematics achievement. These chapters contribute to how both researchers and educators can consider the multidimensionality of skills involved in developing mathematical knowledge in the middle school years as well as to how this knowledge can be used to enhance practices in the mathematics classroom. Topics include the cognitive and spatial skills involved in mathematics knowledge, the role of motivation in mathematics learning, the neurological processes and development of children’s mathematics skills, the development of understanding of arithmetic and fraction concepts, the factors relating to children’s word problem success, and techniques to promote mathematics understanding. This book and its companion, Mathematical Teaching and Learning, take an interdisciplinary perspective to mathematical learning and development in the elementary and middle school years. The authors and perspectives in this book draw from education, neuroscience, developmental psychology, and cognitive psychology. The book will be relevant to scholars/educators in the field of mathematics education and also those in childhood development and cognition. Each chapter also includes practical tips and implications for parents as well as for educators and researchers.

Book Your Complete Guide to a Successful and Secure Retirement

Download or read book Your Complete Guide to a Successful and Secure Retirement written by Larry E. Swedroe and published by Harriman House Limited. This book was released on 2021-02-23 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fully revised and updated second edition. This is your one-stop, definitive resource as you prepare for a secure and comfortable retirement. Investment and personal finance experts Larry Swedroe and Kevin Grogan present uniquely comprehensive coverage of every important aspect you need to think about as you approach retirement, including: Social Security, Medicare, investment planning strategy, portfolio maintenance, preparing your heirs, retirement issues faced by women, the threat of elder financial abuse, going beyond financials to think about your happiness, and much more. These topics are explained with the help of specialists in each subject. And everything is based on the "science of investing" – evidenced with studies from peer-reviewed journals. Overall, this adds up to a complete retirement guide, packed with the latest and best knowledge. Don't enter your retirement without it.

Book Routledge Handbook of Applied Sport Psychology

Download or read book Routledge Handbook of Applied Sport Psychology written by David Tod and published by Taylor & Francis. This book was released on 2023-07-31 with total page 1023 pages. Available in PDF, EPUB and Kindle. Book excerpt: Applied sport psychology knowledge has advanced rapidly in recent years. Traditionally, literature focused primarily on a narrow range of topics associated with performance enhancement, giving rise to a model of helping labelled psychological skills training. Although the psychological skills training model has considerable value, the literature has broadened to address a greater diversity of athlete and team issues; a greater range of methods; and a greater recognition of the knowledge, skills, and attributes practitioners need to help clients. The first edition of the Routledge Handbook of Applied Sport Psychology was seminal work, bringing together the full range of knowledge and skills sport psychology practitioners needed to help clients. The second edition continues that vision and draws on the full range of related disciplines, including sport and exercise psychology, clinical psychology, and counselling psychology. This comprehensive range of topics provides professionals what they need to build strong relationships with athletes and enhance clients’ performance, mental health, well-being, happiness, and meaning in life. This new volume is the guide to the theory and practice of applied sport psychology. Adopting a holistic definition of the role of the sport psychology practitioner, it introduces the most effective tools and skills that sport psychology practitioners need to help their clients and explains how effective counselling, assessment, and therapeutic models add necessary dimensions to professional practice. This book is divided into seven thematic sections, addressing: Counselling Assessment Theoretical and therapeutic models Psychosocial issues presenting in individual athletes Psychosocial issues presenting in teams Inclusion in sport psychology Mental skills interventions

Book Sustainable Management

Download or read book Sustainable Management written by Petra Molthan-Hill and published by Taylor & Francis. This book was released on 2023-08-22 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sustainable Management: A Complete Guide for Faculty and Students is both a textbook for students, as well as a teaching guide for educators. With a full introduction to sustainable management, the book covers a wide range of subject areas relevant to business and management students. It enables faculty to incorporate sustainability and climate solutions into their modules, and is also very accessible for self-directed studies. This third edition features fully updated chapters on how to integrate the Sustainable Development Goals into key disciplines in business, including economics, operations, marketing, HR, strategy, and financial reporting. We also cover topics such as corporate peacemaking, greenhouse gas management and crowdsourcing. The book offers a new chapter on how to integrate climate solutions and climate change mitigation education into business and management schools, as well as many ideas in each chapter on how to do so. The chapter on employability and sustainability was fully redesigned adding new resources, which can be used in any educational establishment. Educators in business schools and trainers in organisations will find short readymade seminars/workshops and a wide array of learning resources supported by a companion website.