Download or read book People Skills at Work written by Evan Berman and published by CRC Press. This book was released on 2011-11-03 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wouldn‘t you like to achieve better work results, advance your career, navigate the workplace effortlessly, and more easily balance work success with personal well-being? Who doesn‘t want the secret recipe for that? While there may not be a single, one size fits all answer, developing a people skills toolkit can put you on the right path. An explor

Download or read book Leadership Through People Skills written by R. E. Lefton and published by McGraw Hill Professional. This book was released on 2003-09-08 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The pioneers of the Dimensional Model for managerial behavior demonstrate how to master skills that boost productivity Robert Lefton and Victor Buzzotta, cofounders of Psychological Associates, have revolutionized managerial procedure with their Dimensional Model--a behavioral standard that has been adapted and imitated by companies all over the world. Leadership Through People Skills outlines this model, as the authors explain in detail how people skills work and provide exercises designed to improve them. They also offer strategies for using these skills in the right situations, at the right times, in the right ways with direct reports, peers, and bosses. Managers will learn how to improve their: Sizing-up skills: interacting effectively through appropriate action Communication skills: strategies for finding out what others are thinking Motivational skills: giving people a compelling reason to do their best Adaptive skills: fitting actions to the people for whom they are intended

Download or read book People Skills written by Robert Bolton and published by Simon and Schuster. This book was released on 2011-11-29 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these ""roadblocks"" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

Download or read book People Skills for Policy Analysts written by Michael Mintrom and published by Georgetown University Press. This book was released on 2003-02-26 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Policymaking is of its very nature a people-centered business-a good reason why highly effective policy analysts display not only superb technical expertise but excellent people skills as well. Those "people skills" include the ability to manage professional relationships, to learn from others about policy issues, to give presentations, to work in teams, to resolve conflict, to write for multiple audiences, and to engage in professional networking. Training programs for policy analysts often focus on technical skills. By working to enhance their people skills, policy analysts can increase their ability to produce technical work that changes minds. Fortunately, this unique book fills the gaps in such programs by covering the "people side" of policy analysis. Beyond explaining why people skills matter, this book provides practical, easy-to-follow advice on how policy analysts can develop and use their people skills. Each chapter provides a Skill Building Checklist, discussion ideas, and suggestions for further reading. People Skills is essential reading for anyone engaged in public policymaking and public affairs as well as all policy analysts. Completely changing how we think about what it means to be an effective policy analyst, People Skills for Policy Analysts provides straightforward advice for students of policy analysis and public management as well as practitioners just starting their professional lives.

Download or read book Tame Your Terrible Office Tyrant written by Lynn Taylor and published by John Wiley & Sons. This book was released on 2009-06-29 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: An indispensable guide to dealing with challenging, childish boss behavior and building a great career, with laugh- out-loud humor built in. Based on extensive interviews among workers, managers and psychologists, Tame Your Terrible Office TyrantTM draws hilarious but true parallels between toddlers and managers. When under stress, both often have trouble moderating their power, or lose the ability to think rationally. Traits in common include tantrum-throwing, demanding, stubborn, moody, fickle, self-centered, needy and whiny behavior. BADD (Boss Attention Deficit Disorder) is discussed as part of “Short Attention Spans.” There are 20 chapter traits in all, divided into “Bratty” and “Little Lost Lamb” categories, for easy reference, including real anecdotes and many useful tips. When bad bosses run amok in companies, nobody wins. This book shows readers how to build positive relationships with even the most out-of-control boss, and still thrive in your job. The key to success lies in dealing with a Terrible Office Tyrant (or TOTTM) much like a parent deals with a troublesome toddler. With true stories and time-tested solutions, this is the perfect guide managing a boss stuck in his Terrible Twos. Taylor takes you behind all the bossy blustering, so that you can focus on getting ahead – and achieve career excellence. Savvy top management will also gain insight on what not to do with their team. They know that Terrible Office Tyrant (TOT) managers may not be in plain sight (they don’t leave juice stains on the hallway carpet!) But they do wreak havoc on the bottom line. A special section helps senior management and Human Resource departments mitigate TOT behavior for a more productive workplace.

Download or read book Help I Work with People written by Chad Veach and published by Baker Books. This book was released on 2020-08-18 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: We know leadership isn't exclusive to corner offices and multimillion-dollar budgets--some of the best leaders are the mentors and technicians who are more comfortable behind the scenes. But what if being an effective leader isn't just about having innovative ideas and high levels of productivity? What if becoming a great leader is more about prioritizing self-awareness and people skills than production and performance? Help! I Work with People is not a book about leadership theory, but rather a handbook on how to connect with people and influence them for good. With his signature transparent and relatable storytelling, Chad Veach uses modern research and biblical principles to encourage you to lean into your leadership potential regardless of your level of influence or experience. In short and easily digestible chapters, he addresses the three phases of becoming a quality leader: · learning to lead the hardest person you will ever be in charge of--yourself · recognizing the power of becoming a people person · creating a culture and environment where the team's shared vision can grow People are the most important part of life. Let's learn how to lead as if we like each other.

Download or read book The Power of People Skills written by Trevor Throness and published by Red Wheel/Weiser. This book was released on 2017-08-21 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Power of People Skills is the eye-opening, invaluable, definitive guide to achieving success in your organization. Excellent!" —Marshall Goldsmith People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work—a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and—more important—the bulk of their head space. Every leader can and must develop this most important of all management skills. The Power of People Skills will teach you that there's one primary difference between a great culture and a poor one: a great culture insists on having star players in every key seat, and a poor culture tolerates under performers. In this powerful book, you will learn how to: Make the people decisions that can double your results, relieve your stress, and cause team morale to soar. Attract and retain the very best talent. Deal with difficult people problems in an objective and kind way. Overcome the reluctance we all share to confront under performers. Permanently solve the problems causing most of your stress.

Download or read book Interpersonal Social Work Skills for Community Practice written by Donna Hardina, PhD and published by Springer Publishing Company. This book was released on 2012-07-23 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Specifically dedicated to the skills that social workers need to advance community practice, this creative book is long overdue. Grounded in the wisdom and evidence of well-honed interpersonal social work skills...Donna Hardina's new text takes community practice to a higher level than ever before developed in book form; indeed she displays the most thorough understanding of research on community practice that I have read in any community practice text."--Journal of Teaching in Social Work Community organization has been a major component of social work practice since the late 19th century. It requires a diverse set of abilities, interpersonal skills being among the most important. This textbook describes the essential interpersonal skills that social workers need in community practice and helps students cultivate them. Drawing from empirical literature on community social work practice and the authorís own experience working with community organizers, the book focuses on developing the macro-level skills that are especially useful for community organizing. It covers relationship-building, interviewing, recruitment, community assessment, facilitating group decision-making and task planning, creating successful interventions, working with organizations, and program evaluation, along with examples of specific applications. For clarity and ease of use, the author employs a framework drawn from a variety of community practice models, including social action and social planning, transformative/popular education and community development approaches, and multicultural and feminist approaches. The text is linked to the competencies outlined in the Council of Social Work Educationís (2008) Educational Policy and Accreditation Standards (EPAS), as well as ethics and values identified in the National Association of Social Workersí (NASW) Code of Ethics, and the International Federation of Social Workersí statement of ethical principles. Most chapters begin with a quote from a community organizer explaining how interpersonal skills are used in practice, and student exercises conclude each chapter. The text also addresses other important skills such as legislative advocacy, lobbying, and supervision. Key Features: Describes the essential skills social workers need in community practice and how to acquire them Includes examples of specific applications drawn from empirical literature and the authorís experience working with community organizers Grounded in social justice, strengths-based, and human rights perspectives Linked to competencies outlined in EPAS and values identified in the NASW Code of Ethics Based on a variety of community practice models

Download or read book The 5 Essential People Skills written by Dale Carnegie Training and published by Simon and Schuster. This book was released on 2010-02-18 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting? Most people are either too passive or too aggressive in their business lives, and they end up never getting the support, recognition, or respect that they desire. The business leaders and trainers from Dale Carnegie Training® have discovered that applying appropriate assertiveness to all interactions is the most effective approach to creating a successful career. The 5 Essential People Skillsshows how to be a positively assertive, prosperous and inspired professional. Readers learn to: •Relate to the seven major personality types •Live up to their fullest potential while achieving personal success •Create a cutting-edge business environment that delivers innovation and results •Use Carnegie's powerhouse Five-Part template for articulate communications that grow business •Resolve any conflict or misunderstanding by applying a handful of proven principles Once readers know and can employ these powerful skills, they will be well on their way to a new level of professional and personal achievement.

Download or read book Workplace Warrior written by Jordan Goldrich and published by Greenleaf Book Group. This book was released on 2019-10-01 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you a leader who has been called abrasive, aggressive, or even a bully? This book is written for—rather than about—you. You have probably noticed that many, if not most authors and speakers who deal with this subject refer to leaders like you with demeaning names, because they think you need to be more respectful. Jordan Goldrich challenges this irony—or perhaps hypocrisy—by recognizing that, in reality, you possess a warrior spirit that is crucial to the success of organizations in our current VUCA environment (volatility, uncertainty, complexity, and ambiguity). Goldrich acknowledges that (just like himself) these leaders are imperfect human beings whose leadership or communication styles can sometimes create a negative impact. But he also acknowledges an important truth—that they bring unique value to the workplace and to society. His challenge to you, in this book, is to become a better leader by measuring yourself against the greatest warriors on the planet: the Navy SEALs, the Green Berets, and the rest of the special operations community—because you have something in common with them. Like you, these heroes have an uncommon desire to succeed, are committed to taking charge, and are focused on accomplishing the mission. In addition, they commit to humbly serve and to place the welfare and security of others before their own. Goldrich shows you how to do the same. Some of the author’s advice revolves around the clever use of the phrase, “The Least You Can Do.” If you are interested in doing the least you can do to be both authentic and protect yourself in a politically correct, over-protective world, you will find what you need in Workplace Warrior. If, on the other hand, you want to do the least you can do in the sense that it is the right thing to do, you will find resources to authentically take your leadership to a higher level. Human resources executives, executive coaches, and people who work with and for leaders labeled as abrasive or bullies will find a unique perspective on these leaders’ motivations and mindsets—and will then be able to do their part in building collaborative relationships with their colleagues.

Download or read book People Skills Handbook written by Judy Aanstad and published by . This book was released on 2012-04-06 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book 151 Quick Ideas to Improve Your People Skills written by Robert E. Dittmer and published by Red Wheel/Weiser. This book was released on 2008-11-01 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you work with other people? Fellow employees; your boss; customers; vendors; colleagues? Of course, we all work in organizations comprised of people. People with whom we must have strong, positive relationships in order to ensure our own success as well as the organization's. Do we get any training or education on this key skill at our companies? Rarely. 151 Quick Ideas to Improve Your People Skills is constructed to help everyone do a better, more effective job of working with others. These ideas are culled from the study of human behavior, relationships, and communication. Everything here will help you be more effective, efficient and in control of your relationships with people. In this book you will: * Learn the difference between social intelligence and technical knowledge * Create friends, allies, and supporters * Learn how to analyze tough personal situations and solve them * Understand when and how to negotiate

Download or read book People Skills written by Casey Hawley and published by Alpha. This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: People skills, also known as interpersonal skills, are the key to success in work and life. It seems like common sense, but so many people have difficulty grasping and mastering the most effective ways to interact with others, especially in an increasingly digital world. In this book, readers get:- How-to advice on the foundations of effective communication, including listening, empathy, clarity, conversation skills, and diplomacy.- Examples of interactions in various work and life situations, including those that went well and those that didn't-with advice to improving outcomes.- Tips on understanding and maximizing nonverbal communication, such as facial expressions, voice tone, posture, and gestures.- How to courageously and assertively handle conflict and have difficult conversations, such as bad news, disagreements, apologies, and resignations.- Tips on profiling the audience, and public speaking to large or small groups.- Steps for being more influential and persuasive, collaborating effectively with partners, and knowing when to stay silent.- Dealing with differences, coping with difficult people, and identifying one's own unique gifts and style.

Download or read book Soft Skills for the Workplace written by Goodheart-Willcox Publisher and published by Goodheart-Wilcox Publisher. This book was released on 2020-09-25 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Soft Skills for the Workplace is a nontraditional approach to learning basic employability skills needed in today's workplace. Well-developed soft skills help an individual find a job, perform well in the workplace, and gain personal success in life and career. By studying this text, you will learn the soft skills that employers recommend, and require, of employees. Learning how to interact professionally with customers, coworkers, and employers is one sure way to prepare for your future. In today's workplace, it is necessary to have job-specific skills to perform on the job as well as know-how to interact with coworkers and customers. You may be the most qualified person in your field in terms of hard skills, but if you lack soft skills, you may have a challenge finding and retaining employment. No matter your career choice, Soft Skills for the Workplace will help you help you jump-start your future. In today's competitive work environment, well-developed employability skills can help you stand out in the crowd Soft skills are the new hard skills for the 21st century.

Download or read book People Centric Skills written by Danny M. Goldberg and published by John Wiley & Sons. This book was released on 2014-07-02 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Professionals, to be Truly Effective and Advance in their Careers, Must Master their People-Centric Skills. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a comprehensive guide to the "soft skills" that make technical professionals more effective. People-Centric Skills aim to improve all aspects of personal interactions, relationship development, and communication. These skills are as essential to success as are technical capabilities. This is the story of a leading internal audit department taking that next step to becoming a world-class audit organization in a fictional company. The foundation of that next step is developing their People-Centric Skills. The book demonstrates the impact that interpersonal and communication skills – whether good or bad – have on an auditor's effectiveness, job, and career. Readers will be able to empathize with the characters, and relate to the real-life situations in which they find themselves. Each chapter features a summary of key People-Centric points and guidelines that will help readers apply what they've learned to their own projects and departments. In a 2013 study sponsored by the Institute of Internal Auditors ("IIA"), the seven key attribute areas identified to be a successful auditor include relationship building, partnering, communications, teamwork, diversity, continuous learning and integrity. Unfortunately, most professionals never obtain these skills as part of their college degrees, certifications and other ongoing training. They are left to their own devices when it comes to developing these talents. The book follows an easy-to-read fictional narrative to highlight areas for improvement, and uses common scenarios to illustrate how to apply the lessons. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals focuses on many of these critical attributes. Topics include: Conflict Management Coaching and Mentoring Building an Effective Team and Team Dynamics Team Leadership Partnering and Relationship Building Effective Meeting Practices Brainstorming and Multivoting Assessing Corporate Culture Active Listening Non-verbal Communications Consensus Building These skills apply not only to internal auditors but also transfer across a broad range of business professions and industries, and from professional to personal life. They open doors, establish effective relationships, improve effectiveness, and can turn a "no" into a "yes." They are the true differentiator in advancing a career. For an auditor to be truly effective, great people skills are one of the most important tools in the box. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a straightforward guide to getting along, getting what you want in a constructive manner, and becoming a world-class professional.

Download or read book People Skills for Analytical Thinkers written by Gilbert Eijkelenboom and published by . This book was released on 2020-09-29 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your analytical skills are incredibly valuable. However, rational thinking alone isn't enough. Have you ever: Presented an idea, but then no one seemed to care? Explained your analysis, only to leave your colleague confused? Struggled to work with people who are less analytical and more emotional? ​ In such situations, people skills make the difference. And that's what this book focuses on: boosting your communication skills as an analytical thinker. ​ Research shows people skills are becoming increasingly important in the workplace, so start learning today. ​ Filled with academic insights, exercises, and stories, this book will change your career. What you will learn ​ Having fun and productive interactions, even with people who don't have an analytical personality Boost your confidence and increase your empathy Learn how to deal with small-talk you don't enjoy Advance your communication skills and build relationships (th)at work Become incredibly persuasive by avoiding the single mistake that almost everyone makes

Download or read book People Skills at Work written by Evan Berman and published by CRC Press. This book was released on 2011-11-03 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wouldn’t you like to achieve better work results, advance your career, navigate the workplace effortlessly, and more easily balance work success with personal well-being? Who doesn’t want the secret recipe for that? While there may not be a single, one size fits all answer, developing a people skills toolkit can put you on the right path. An exploration of the ways in which people skills can be acquired and developed, People Skills at Work discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Manage interpersonal relationships in the workplace Improve communications with coworkers and constituencies Work with people of different ages, gender, and backgrounds Handle conflicts with co-workers and clients Shaped by the authors’ experience, the book reflects their professional and personal integration of many different sources of knowledge and experience. The book uses a practical approach to address critical social skills, career advancement and professionalism, and how the different career stages affect key relationships. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines the particular skill’s relationship to the other skills presented in the book. Good people skills are no longer on the "nice to have" list; in most work settings they are simply a must. Very few people can escape the reality that their success usually requires having good people skills, too. This book gives you the tools to improve interpersonal relationships, communications, job performance, and interaction with people of different ages, genders, and backgrounds.