Download or read book Overcoming Performance Measurement Challenges for Hospitals written by Joint Commission Resources, Inc and published by Joint Commission Resources. This book was released on 2005-05-01 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Overcoming Performance Measurement Challenges in Behavioral Health Care written by Joint Commission Resources, Inc and published by . This book was released on 2004 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Seven Challenges for the Implementation of Balanced Scorecard in Hospitals written by Bruno Folly Guimarães e Silva and published by . This book was released on 2006 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The article presents a literature review on performance measurement in health care institutions. This survey identifies seven main challenges to the implementation of the Balanced Scorecard (BSC). The external environment poses three different challenges: more rigorous regulation processes, increasingly diverse customer needs and stiffer competition. In the internal environment, the main challenges to health care management are: conflicts between management and physicians' interests, conflicts among value proposals for different kinds of customers, lack of performance measurement methods and inefficient information systems. The empirical part of the article discusses the use of performance measurement techniques by a sample of 15 Brazilian hospitals. The article shows that all the seven challenges found in the international literature are also present in the Brazilian healthcare institutions. Among other conclusions, its shows that healthcare institutions in Brazil make use of several performance measures in day-to-day management. However, the information produced by these measures is not linked to the hospitals' strategic planning. In general, the indicators are traditional and well-known and can be applied to any sector of activity. Only some financial and internal process indicators were specific to hospitals' needs and could also be found in the international literature. The indicators were distributed unequally across the four BSC perspectives. Much more accurate indicators were available for the financial and internal process approaches than for the other two approaches (clients and learning and growth). Performance measurement systems can thus be said to be much needed in Brazilian hospitals, and the focal task in implementing them is to link them with the strategic plan design. This article was presented at the 3rd CONFERENCE ON PERFORMANCE MEASUREMENT AND MANAGEMENT CONTROL, Nice, September 22-23, 2005.
Download or read book Measurement Madness written by Dina Gray and published by John Wiley & Sons. This book was released on 2015-01-27 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: A clearer, more accurate performance management strategy Over the past two decades, performance measurement has profoundly changed societies, organizations and the way we live and work. We can now access incredible quantities of data, display, review and report complex information in real time, and monitor employees and processes in detail. But have all these investments in collecting, analysing and reporting data helped companies, governments and people perform better? Measurement Madness is an engaging read, full of anecdotes so peculiar you'll hardly believe them. Each one highlights a performance measurement initiative that went wrong, explains why and – most importantly – shows you how to avoid making the same mistake yourself. The dangers of poorly designed performance measurement are numerous, and even the best how-to guides don't explain how to avoid them. Measurement Madness fills in the gap, showing how to ensure you’re measuring the right things, rewarding the behaviours that deserve rewarding, and interpreting results in a way that will improve things rather than complicate them. This book will help you to recognize, correct and even avoid common performance measurement problems, including: Measuring for the sake of measuring Assuming that measurement is an instant fix for performance issues Comparing sets of data that have nothing in common and hoping to learn something Using targets and rewards to promote certain behaviours, and achieving exactly the opposite ones. Reading Measurement Madness will enable you to design a simple, effective performance measurement system, which will have the intended result of creating value in your organization.
Download or read book Improving Healthcare Quality in Europe Characteristics Effectiveness and Implementation of Different Strategies written by OECD and published by OECD Publishing. This book was released on 2019-10-17 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.
Download or read book Vital Signs written by Institute of Medicine and published by National Academies Press. This book was released on 2015-08-26 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thousands of measures are in use today to assess health and health care in the United States. Although many of these measures provide useful information, their usefulness in either gauging or guiding performance improvement in health and health care is seriously limited by their sheer number, as well as their lack of consistency, compatibility, reliability, focus, and organization. To achieve better health at lower cost, all stakeholders - including health professionals, payers, policy makers, and members of the public - must be alert to what matters most. What are the core measures that will yield the clearest understanding and focus on better health and well-being for Americans? Vital Signs explores the most important issues - healthier people, better quality care, affordable care, and engaged individuals and communities - and specifies a streamlined set of 15 core measures. These measures, if standardized and applied at national, state, local, and institutional levels across the country, will transform the effectiveness, efficiency, and burden of health measurement and help accelerate focus and progress on our highest health priorities. Vital Signs also describes the leadership and activities necessary to refine, apply, maintain, and revise the measures over time, as well as how they can improve the focus and utility of measures outside the core set. If health care is to become more effective and more efficient, sharper attention is required on the elements most important to health and health care. Vital Signs lays the groundwork for the adoption of core measures that, if systematically applied, will yield better health at a lower cost for all Americans.
Download or read book Measuring Up written by Canada. Health Canada and published by OECD. This book was released on 2002 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can we measure the performance of different health systems, and how can we use such information to support ongoing health systems improvement? These are the central questions addressed in this volume. Health policymakers have a growing interest in finding ways of encouraging health systems to improve their performance, where performance is measured against quality, efficiency, or equity goals. Improving performance has the potential to reduce the tensions between rising demands and limited resources. There is also a growing demand for accountability among those who fund and those who provide health services. This book highlights the core elements of a possible performance measurement framework to assess health systems at the international and national levels. It also addresses further challenges which remain: how do we overcome the lack of health outcome measures? How do we better align performance information and incentives with policy objectives? And how do we reconcile the traditional professional self-regulation approach with greater public accountability for health care quality?
Download or read book Health Professions Education written by Institute of Medicine and published by National Academies Press. This book was released on 2003-07-01 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Institute of Medicine study Crossing the Quality Chasm (2001) recommended that an interdisciplinary summit be held to further reform of health professions education in order to enhance quality and patient safety. Health Professions Education: A Bridge to Quality is the follow up to that summit, held in June 2002, where 150 participants across disciplines and occupations developed ideas about how to integrate a core set of competencies into health professions education. These core competencies include patient-centered care, interdisciplinary teams, evidence-based practice, quality improvement, and informatics. This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership. Educators, administrators, and health professionals can use this book to help achieve an approach to education that better prepares clinicians to meet both the needs of patients and the requirements of a changing health care system.
Download or read book Performance Measurement for Health System Improvement written by and published by . This book was released on 2009 with total page 726 pages. Available in PDF, EPUB and Kindle. Book excerpt: P I. Principles of Performance Measurement: 1. Introduction Peter C. Smith, Elias Mossialos, Sheila Leatherman and Irene Papanicolas; P. II. Dimensions of Performance: 2. Population health Ellen Nolte, Chris Bain and Martin McKee; 3. Patient reported outcome measures and performance measurement Ray Fitzpatrick; 4. Measuring clinical quality and appropriateness Elizabeth A. McGlynn; 5. Measuring financial protection in health Adam Wagstaff; 6. Health systems responsiveness: a measure of the acceptability of health-care processes and systems from the user's perspective Nicole Valentine, Amit Prasad, Nigel Rice, Sivana Robone and Somnath Chatterji; 7. Measuring equity of access to health care Sara Allin, Cristina Hernández-Quevedo and Cristina Masseria; 8. Health system productivity and efficiency Andrew Street and Unto Häkkinen; P III. Analytical Methodology for Performance Measurement: 9. Risk adjustment for performance measurement Lisa I. Iezzoni; 10. Clinical surveillance and patient safety Olivia Grigg and David Spiegelhalter; 11. Attribution and causality in health-care performance measurement Darcey D. Terris and David C. Aron; 12. Using composite indicators to measure performance in health care Maria Goddard and Rowena Jacobs; Part IV. Performance Management in Specific Domains: 13. Performance measurement in primary care Helen Lester and Martin Roland; 14. Chronic care Martin McKee and Ellen Nolte; 15. Performance measurement in mental health services Rowena Jacobs and David McDaid; 16. Long-term care quality monitoring using the inteRAI common clinical assessment language Vincent Mor, Harriet Finne-Soveri, John Hirdes, Ruedi Gilgen and Jean-Noel Dupasquier; Part V. Health Policy and Performance Management: 17. Targets and performance measurement Peter C. Smith and Reinhard Busse; 18. Public performance reporting on quality information Paul G. Shekelle; 19. Developing information technology capacity for performance management Thomas D. Sequist and David W. Bates; 20. Incentives for health-care performance improvement Douglas A. Conrad; 21. Performance information and professional improvement Arnold M. Epstein; 22. International health system comparisons: from measurement challenge to management tool Jeremy Veillard, Sandra Garcia-Armesto, Sowmya Kadandale and Niek Klazinga; P. VI. Conclusions: 23. Conclusions Peter C. Smith, Elias Mossialos, Sheila Leatherman and Irene Papanicolas; Index.
Download or read book Managing Performance Measurement Data in Health Care written by and published by . This book was released on 2001-01-01 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Performance Measurement written by Institute of Medicine and published by National Academies Press. This book was released on 2006-07-09 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance Measurement is the first in a new series of an ongoing effort by the Institute of Medicine (IOM) to improve health care quality. Performance Measurement offers a comprehensive review of available measures and introduces a new framework to examine these measures against the six aims of the health care system: health care should be safe, effective, patient-centered, timely, efficient, and equitable. This new book also addresses the gaps in performance measurement and introduces the need for measures that are longitudinal, comprehensive, population-based, and patient-centered. This book is directed toward all concerned with improving the quality and performance of the nation's health care system in its multiple dimensions and in both the public and private sectors.
Download or read book Health Performance Measurement in the Public Sector written by National Research Council and published by National Academies Press. This book was released on 1999-05-01 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is growing interest in using performance measurement as a means of holding federal, state, and local health agencies accountable for their use of public funds. Health Performance Measurement in the Public Sector is the second of two books for the U.S. Department of Health and Human Services on using and improving performance measurement in publicly funded health programs and the implications for data needs and systems. This book focuses on data and information system issues at the federal, state, and local levels. Recommendations address: Policy framework for selecting performance measures and using performance measurement. Operational principles related to data and data systems that support performance measurement. Essential investments in data systems and in training and technical assistance. Research needed to improve performance measures and performance measurement.
Download or read book A NEW COMPUTED APPROACH TO OR MANAGEMENT Tracing Step by Step all the Surgical Path written by Matteo Buccioli and published by Homeless Book. This book was released on 2012-03-08 with total page 73 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Operating Room Block (ORB) is one of the most costly logistic facilities for hospitals. Moreover, the activity inside an ORB is usually managed like "sailing by sight". There are a lot of conflicting points of view, due to the different competencies involved, and it may be very difficult for the different actors to get a global and overall vision of the whole surgical process. This interesting ebook, just written by an engineer, with a specific graduation thesis and a full immersion period of more than four years in a surgical environment, represents an easy and competent introduction to the world of informatics applied to ORB and its management. The point of view of the engineer is really peculiar for the complete absence of a conflict of interests in this area. For this reason, the engineer's point of view may be able to effectively support hospitals and OR operators with a lot of practical and objective elements, to allow building and developing a computed data management system as a tool of evaluation of team performance and as a way to gain efficiency in ORB, always maintaining an adequate level of safety for the patient.
Download or read book High Performance in Hospital Management written by Edda Weimann and published by Springer. This book was released on 2017-05-10 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a broad overview of what is needed to run hospitals and other health care facilities effectively and efficiently. All of the skills and tools required to achieve this aim are elucidated in the book, including business engineering and change management, strategic planning and the Balanced Scorecard, project management, integrative innovation management, social and ethical aspects of human resource management, communication and conflict management, staff development and leadership. The guidance offered is exceptional and applicable in both developed and developing countries. Furthermore, the relevant theoretical background is outlined and instructive case reports are included. Each chapter finishes with a summary and five reflective questions. Excellence can only be achieved when health care professionals show in addition to their medical skills a high level of managerial competence. High performance in Hospital Management assists managers of health care providers as well as doctors and nurses to engage in the successful management of a health care facility.
Download or read book Improving Health in the Community written by Institute of Medicine and published by National Academies Press. This book was released on 1997-05-21 with total page 497 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do communities protect and improve the health of their populations? Health care is part of the answer but so are environmental protections, social and educational services, adequate nutrition, and a host of other activities. With concern over funding constraints, making sure such activities are efficient and effective is becoming a high priority. Improving Health in the Community explains how population-based performance monitoring programs can help communities point their efforts in the right direction. Within a broad definition of community health, the committee addresses factors surrounding the implementation of performance monitoring and explores the "why" and "how to" of establishing mechanisms to monitor the performance of those who can influence community health. The book offers a policy framework, applies a multidimensional model of the determinants of health, and provides sets of prototype performance indicators for specific health issues. Improving Health in the Community presents an attainable vision of a process that can achieve community-wide health benefits.
Download or read book Statistics Basics written by Jennifer K. Cowel and published by HC Pro, Inc.. This book was released on 2007 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expert, how-to guidance on collecting and presenting meaningful data A new addition to HCPro's Basics series, Statistics Basics: A Resource Guide for Healthcare Managers delivers on its name. This logical book and CD-ROM are a primer for any healthcare manager embarking on the daunting task of collecting and compiling meaningful data. Author Jennifer Cowel, former surveyor and manager of The Joint Commission's ORYX Core Measure program, provides expert guidance on how to identify, compile, analyze, and present statistics to measure performance or validate various quality improvement strategies. "We're supposed to be caring for patients, not gathering data. Why do we need to do this?" Statistics are an integral part of high-quality healthcare today-and will be even more crucial to your job in the future. With new initiatives such as pay-for-performance and public reporting on the horizon, healthcare facilities are under increasing pressure to provide valid and useful statistical information.
Download or read book Measuring the Performance of the Hollow State written by David G. Frederickson and published by Georgetown University Press. This book was released on 2006-10-16 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring the Performance of the Hollow State is the first in-depth look at the influence of performance measurement on the effectiveness of the federal government. To do this, the authors examine the influence of the Government Performance and Results Act of 1993 (with consideration of the later Program Assessment Rating Tool of 2002) on federal performance measurement, agency performance, and program outcomes. They focus a systematic examination on five agencies in the U.S. Department of Health and Human Services—the Food and Drug Administration, the Centers for Medicare and Medicaid Services, the Health Resources and Services Administration, the National Institutes of Health, and the Indian Health Service. Besides representing a wide range of federal government organizational structures and program formats, these agencies offer a diverse array of third-party arrangements including states, native American tribes, scientists, medical schools, and commercial and nonprofit health care intermediaries and carriers. Exploring the development of performance measures in light of widely varying program mandates, the authors look at issues that affect the quality of this measurement and particularly the influence of program performance by third parties. They consider factors such as goal conflict and ambiguity, politics, and the critical role of intergovernmental relations in federal program performance and performance measurement. Through their findings, they offer illumination to two major questions in public management today—what are the uses and limitations of performance measurement as a policy and management tool and how does performance measurement work when applied to the management of third-party government? While scholars and students in public administration and governmental reform will find this book of particular interest, it will also be of use to anyone working in the public sector who would like to have a better understanding of performance measurement.
