Download or read book Our Customers Our Friends written by Brooke Bates and published by . This book was released on 2011-12-01 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Being the best isn't easy. It requires dedication, hard work, and a passion and plan to sell more than anybody else. It also requires treating your customer as your best friend. For more than half a century, Rick Case has steered Rick Case Automotive Group to become one of the most successful car dealership chains in America by following this simple rule. & ;& ;Rick, along with his wife, Rita, have learned what it takes to become the best and how to stay on top whether it's selling cars or motorcycles, building iconic brands, marketing sporting events, or developing new philanthropic events that benefit local charities.& ;& ;In Our Customers, Our Friends, Rick explains how to look through the eyes of your customers and transform any organization into an industry leader. & ;& ;From creating the 10-year, 100,000-mile warranty that literally changed the face of Hyundai to promoting daredevil Evel Knievel's daring stunts, Rick Case has applied creativity and innovation as well as a dab of marketing genius to every endeavor he undertakes. & ;& ;But before he grew into any of the titles people assign him car dealer, promoter, entrepreneur, pioneer, philanthropist, or marketing guru Rick was just a car salesman from Akron, Ohio, with a big dream. Here's how he did it, and how you can take the lessons he learned and apply them to your own life.
Download or read book The Silence of Our Friends written by Mark Long and published by Macmillan. This book was released on 2012-01-17 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: A black family and a white family in 1960s Texas find common ground during the Civil Rights Movement.
Download or read book True and Constant Friends written by Kelley Paul and published by Center Street. This book was released on 2015-04-14 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kelley Paul, wife of Senator Rand Paul, celebrates lifelong friendships in a beautifully illustrated book about the female bond. Feeling blessed to be one of seven friends who met and grew close in college-and looking forward to their celebration of a milestone birthday together-Kelley Paul wanted to know more about the women who were their first sources of love and inspiration, as her own grandmother and mother have been to her. So she asked each friend to tell her the story of a woman who influenced and guided her, who fostered her sense of joy, independence and courage. As you read each one, you'll discover, as Kelley did, that they're the stories of women everywhere, for they are personal yet universal, ordinary yet extraordinary. This lovely book also features works of art by the women of HomeFront Family Preservation Center and wise words of female authors and poets.
Download or read book Our Country Friends written by Gary Shteyngart and published by Random House. This book was released on 2021-11-02 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • GOOD MORNING AMERICA BUZZ PICK • ONE OF THE BEST BOOKS OF THE YEAR: The New York Times Book Review, Financial Times, The Washington Post, Time, Los Angeles Times, New York Post, Town & Country, Good Housekeeping, Kirkus Reviews “A perfect novel for these times and all times, the single textual artifact from the pandemic era I would place in a time capsule as a representation of all that is good and true and beautiful about literature.”—Molly Young, The New York Times (Editors’ Choice) Eight friends, one country house, and six months in isolation—a novel about love, friendship, family, and betrayal hailed as a “virtuoso performance” (USA Today) and “an homage to Chekhov with four romances and a finale that will break your heart” (The Washington Post) In the rolling hills of upstate New York, a group of friends and friends-of-friends gathers in a country house to wait out the pandemic. Over the next six months, new friendships and romances will take hold, while old betrayals will emerge, forcing each character to reevaluate whom they love and what matters most. The unlikely cast of characters includes a Russian-born novelist; his Russian-born psychiatrist wife; their precocious child obsessed with K-pop; a struggling Indian American writer; a wildly successful Korean American app developer; a global dandy with three passports; a Southern flamethrower of an essayist; and a movie star, the Actor, whose arrival upsets the equilibrium of this chosen family. Both elegiac and very, very funny, Our Country Friends is the most ambitious book yet by the author of the beloved bestseller Super Sad True Love Story.
Download or read book HOW TO WIN FRIENDS INFLUENCE PEOPLE written by Dale Carnegie and published by Good Press. This book was released on 2023-11-26 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dale Carnegie's 'How to Win Friends & Influence People' is a timeless self-help classic that explores the art of building successful relationships through effective communication. Written in a straightforward and engaging style, Carnegie's book provides practical advice on how to enhance social skills, improve leadership qualities, and achieve personal and professional success. The book is a must-read for anyone looking to navigate social dynamics and connect with others in a meaningful way, making it a valuable resource in today's interconnected world. With anecdotal examples and actionable tips, Carnegie's work resonates with readers of all ages and backgrounds, making it a popular choice for personal development and growth. Carnegie's ability to distill complex social principles into simple, actionable steps sets this book apart as a timeless guide for building lasting relationships and influencing others positively. Readers will benefit from Carnegie's wisdom and insight, gaining valuable tools to navigate social interactions and achieve success in their personal and professional lives.
Download or read book With a Little Help from Our Friends written by Beth Baker and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experiments from across the country with new living arrangements that balance independence and community as one grows older
Download or read book The Friend National Book Award Winner written by Sigrid Nunez and published by Penguin. This book was released on 2018-02-06 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER OF THE NATIONAL BOOK AWARD FOR FICTION ONE OF THE NEW YORK TIMES’S 100 BEST BOOKS OF THE 21ST CENTURY NOW A MAJOR MOTION PICTURE STARRING NAOMI WATTS “A beautiful book . . . a world of insight into death, grief, art, and love.” —Wall Street Journal “A penetrating, moving meditation on loss, comfort, memory . . . Nunez has a wry, withering wit.” —NPR “Dry, allusive and charming . . . the comedy here writes itself.” —The New York Times The New York Times bestselling story of love, friendship, grief, healing, and the magical bond between a woman and her dog. When a woman unexpectedly loses her lifelong best friend and mentor, she finds herself burdened with the unwanted dog he has left behind. Her own battle against grief is intensified by the mute suffering of the dog, a huge Great Dane traumatized by the inexplicable disappearance of its master, and by the threat of eviction: dogs are prohibited in her apartment building. While others worry that grief has made her a victim of magical thinking, the woman refuses to be separated from the dog except for brief periods of time. Isolated from the rest of the world, increasingly obsessed with the dog's care, determined to read its mind and fathom its heart, she comes dangerously close to unraveling. But while troubles abound, rich and surprising rewards lie in store for both of them. Elegiac and searching, The Friend is both a meditation on loss and a celebration of human-canine devotion.
Download or read book Winning on Purpose written by Fred Reichheld and published by Harvard Business Press. This book was released on 2021-12-07 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries. But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS. With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.
Download or read book Commas are Our Friends written by Joe Devine and published by . This book was released on 1989 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to the understanding and correct usage of different parts of grammar and marks of punctuation.
Download or read book Our Best Friends written by and published by . This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Tribe written by Sandra Mayes Unger and published by Fortress Press. This book was released on 2020-09-29 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tribe explores the issues of reciprocity in cross-race and cross-class relationships using stories, narrative, and sociological insights and perspectives derived from urban fieldwork and the author's own life. The volume examines the social and structural barriers to the formation of these kinds of relationships, as well as the transformations that can take place as these barriers are overcome. Stories, interviews, and empirically driven narratives are interwoven with theory from the fields of adult education, economics, sociology, ethics, theology, and history. After exploring the barriers to the formation of these relationships and the potential of adults for learning new ways of thinking and being, the book makes the case that there are communal and individual benefits to these relationships that far outweigh the difficulties in forming them. The book is set up to answer the questions "Why does it matter if all my friends look just like me?" and "How do I leave behind a siloed existence to live a fully transformational and socially aware life?"
Download or read book Our Friends the Saints written by George Brundage and published by St. Joseph Board Books. This book was released on 1994 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ideal book for young children. A sturdy book that will stand up to wear and tear, it provides clear, simple text to introduce children to the best-loved Saints. With full-color illustrations and a "carry-along" handle.
Download or read book Friendshipping written by Jenn Bane and published by Workman Publishing Company. This book was released on 2020-12-22 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: With eight billion people in the world, why is it so hard to meet and make new friends? Navigating the world of adult friendships can be a real challenge when everyone is busy, overwhelmed, or too often too far away. Here to help are Jenn Bane and Trin Garritano, the duo behind the cult favorite podcast Friendshipping. Insightful, empathetic, and just a touch irreverent, Jenn and Trin give readers the tools they need to make new friends and revitalize the quality of existing friendships. The book covers it all: Meeting new people Mastering the art of small talk Deciphering the levels of friendship in the workplace Making the first friend move, plus how to give a non-creepy compliment You’ll also learn why it’s important to use the same IRL etiquette when making friends online; how to decide if a friendship is toxic and know when it’s time to move on; and most important, how to be a better friend, to yourself and others.
Download or read book First Friends written by Gary Ginsberg and published by Hachette UK. This book was released on 2021-07-06 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: AN INSTANT NEW YORK TIMES BESTSELLER! A USA TODAY "BEST BOOKS OF 2021" PICK! In the bestselling tradition of The Presidents Club and Presidential Courage, White House history as told through the stories of the best friends and closest confidants of American presidents. Here are the riveting histories of myriad presidential friendships, among them: Abraham Lincoln and Joshua Speed: They shared a bed for four years during which Speed saved his friend from a crippling depression. Two decades later the friends worked together to save the Union. Harry Truman and Eddie Jacobson: When Truman wavered on whether to recognize the state of Israel in 1948, his lifelong friend and former business partner intervened at just the right moment with just the right words to steer the president’s decision. Franklin Delano Roosevelt and Daisy Suckley: Unassuming and overlooked during her lifetime, Daisy Suckley was in reality FDR’s most trusted, constant confidant, the respite for a lonely and overworked President navigating the Great Depression and World War II John Kennedy and David Ormsby-Gore: They met as young men in pre-war London and began a conversation over the meaning of leadership. A generation later the Cuban Missile Crisis would put their ideas to test as Ormsby-Gore became the president’s unofficial, but most valued foreign policy advisor. These and other friendships—including Thomas Jefferson and James Madison, Franklin Pierce and Nathaniel Hawthorne, and Bill Clinton and Vernon Jordan—populate this fresh and provocative exploration of a series of seminal presidential friendships. Publishing history teems with books by and about Presidents, First Ladies, First Pets, and even First Chefs. Now former Clinton aide Gary Ginsberg breaks new literary ground on Pennsylvania Avenue and provides fresh insights into the lives of the men who held the most powerful political office in the world by looking at the friends on whom they relied. First Friends is an engaging, serendipitous look into the lives of Commanders-in-Chief and how their presidencies were shaped by those they held most dear.
Download or read book Basic Readers pt 1 Streets and roads written by William Scott Gray and published by . This book was released on 1941 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book All Our Friends written by D. S. Hartley and published by Trafford Publishing. This book was released on 2007-03 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt: All Our Friends: Simple Rewards of Simple Living begins with a couple's choice to quit their jobs and take up a life of voluntary simplicity. When they buy a rustic property on Mayne Island, one of British Columbia's Southern Gulf Islands, they soon find themselves sharing their yard with an extended family of raccoons. While exploring the adjustments the couple must make to the limitations of living in a travel trailer and on a fixed income, All Our Friends follows their relationship with the raccoons as they move from the background into the foreground of the couple's lives. First Bandit appears by making a comical assault on the bird feeder. Shortly after his lady friends, Foxy, Raggedy Ann and Putzi, make themselves at home. When Raggedy and Putzi bring their kits in the summer, the yard turns into a 'garden stage'. By letting the reader in on the challenges and rewards of simple living in an island setting, of which close contact with wildlife is the ultimate reward, All Our Friends is an experience few are ever lucky to have. Reviews "All Our Friends is a slim volume that is well-written ... and goes very quickly for the reader. As the author states, it is not a recipe but an example of a modest lifestyle, and one that will be interesting to many in these times of growing eco-awareness." Gulf Islands Driftwood "Faithfully but not sentimentally recounted, the exploits of this merry band [of raccoons] will make you more friend than foe of these creatures. It will also make you yearn for the simple life, at least from your comfy, warm reading spot." Island Tides Video readings D.S. Hartley's readings of condensed versions of two chapters can be seen on You Tube. Chapter 1 The Faery Garden Chapter 5: Close Encounters Author's Website For more contents, reviews, and photo gallery, visit: www.dshartley.com
Download or read book Dick and Jane written by William H. Elson and published by . This book was released on 2015-03-15 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a reprint of the original Dick and Jane book published in 1930 as one of the Elson-Gray Readers. This book was published by William H. Elson (1856-1935) and William S. Gray (1885-1960). It was a revised version of the series of Elson Readers that were being published by 1909. Before the Elston Readers there were the McGuffy Readers starting in 1881. The McGuffy Readers showed a picture of a cat chasing a rat with the sentence "The Cat and the Rat Ran." These readers were used universally in schools for 40 years. The Elston Readers starting in 1909 had more of a story line and avoided unpleasant but realistic pictures of cats eating rats. It had a short list of repeatable words. This was a series of readers with different stories for different grade levels. Dick and Jane were just two of the characters but they were the ones who seemed to catch on. However, other stories became famous such as "The Little Engine that Could."
