Download or read book Leahy s Hotel motel Guide and Travel Atlas of the United States Canada and Mexico written by and published by . This book was released on 1962 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Big Guide to Living and Working Overseas written by and published by . This book was released on 2004 with total page 1138 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Customer Service for Hospitality and Tourism written by Simon Hudson and published by Goodfellow Publishers Ltd. This book was released on 2012-11-02 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer service is of critical importance for the tourism and hospitality sector now more than ever before as customers are looking to increase value for money and are less forgiving of mediocre service. However, despite its importance, quality customer service is the exception rather than the norm in many parts of the world. Customer Service for Hospitality and Tourism is a unique text and vital to both students and practitioners as it explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. In essence it is the ‘whys’ and ‘hows’of customer service. It is easy to read, very current, and full of references to all the latest research from both academic and practitioner literature. Chapters cover important topics such as the financial and behavioural consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer relationships, providing customer service through the servicescape, the impact of technology on customer service, the importance of service recovery, and promoting customer service internally and externally. Key features include: An ‘At Your Service’ Spotlight at the beginning of each chapter focuses on the achievements of successful individuals related to the art of customer service. Each chapter contains a ‘Service Snapshot’ - short, real-life cases to illustrate a particular concept or theoretical principle presented in the chapter. Detailed international ‘Case Studies’, which cover a variety of sectors, organizations and regions designed to foster critical thinking, the cases illustrate actual business scenarios that stress several concepts found in the chapter. They analyze customer service in the U.S., South America, South Africa, Europe, Russia, Australia, China, Canada, Korea and Dubai.
Download or read book Every Summer After written by Carley Fortune and published by Penguin. This book was released on 2022-05-10 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A radiant debut."—Emily Henry, #1 New York Times bestselling author of Book Lovers THE NEW YORK TIMES BESTSELLER! Named One of the Hottest Reads of Summer 2022 by Today ∙ Parade ∙ PopSugar ∙ USA Today ∙ SheReads ∙ BuzzFeed ∙ BookBub ∙ Bustle ∙ and more! Six summers to fall in love. One moment to fall apart. A weekend to get it right. They say you can never go home again, and for Persephone Fraser, ever since she made the biggest mistake of her life a decade ago, that has felt too true. Instead of glittering summers on the lakeshore of her childhood, she spends them in a stylish apartment in the city, going out with friends, and keeping everyone a safe distance from her heart. Until she receives the call that sends her racing back to Barry’s Bay and into the orbit of Sam Florek—the man she never thought she’d have to live without. For six summers, through hazy afternoons on the water and warm summer nights working in his family’s restaurant and curling up together with books—medical textbooks for him and work-in-progress horror short stories for her—Percy and Sam had been inseparable. Eventually that friendship turned into something breathtakingly more, before it fell spectacularly apart. When Percy returns to the lake for Sam’s mother’s funeral, their connection is as undeniable as it had always been. But until Percy can confront the decisions she made and the years she’s spent punishing herself for them, they’ll never know whether their love might be bigger than the biggest mistakes of their past. Told over the course of six years and one weekend, Every Summer After is a big, sweeping nostalgic story of love and the people and choices that mark us forever.
Download or read book They Promised Me The Gun Wasn t Loaded written by James Alan Gardner and published by Tor Books. This book was released on 2018-11-06 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Award-winning author James Alan Gardner returns to the superheroic fantasy world of All Those Explosions Were Someone Else's Fault with They Promised Me The Gun Wasn't Loaded. Only days have passed since a freak accident granted four college students superhuman powers. Now Jools and her friends (who haven’t even picked out a name for their superhero team yet) get caught up in the hunt for a Mad Genius’s misplaced super-weapon. But when Jools falls in with a modern-day Robin Hood and his band of super-powered Merry Men, she finds it hard to sort out the Good Guys from the Bad Guys—and to figure out which side she truly belongs on. Especially since nobody knows exactly what the Gun does . . . .
Download or read book Cosmopolitan written by and published by . This book was released on 1955 with total page 798 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Smitten Kitchen Cookbook written by Deb Perelman and published by Knopf. This book was released on 2012-10-30 with total page 696 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BEST SELLER • Celebrated food blogger and best-selling cookbook author Deb Perelman knows just the thing for a Tuesday night, or your most special occasion—from salads and slaws that make perfect side dishes (or a full meal) to savory tarts and galettes; from Mushroom Bourguignon to Chocolate Hazelnut Crepe. “Innovative, creative, and effortlessly funny." —Cooking Light Deb Perelman loves to cook. She isn’t a chef or a restaurant owner—she’s never even waitressed. Cooking in her tiny Manhattan kitchen was, at least at first, for special occasions—and, too often, an unnecessarily daunting venture. Deb found herself overwhelmed by the number of recipes available to her. Have you ever searched for the perfect birthday cake on Google? You’ll get more than three million results. Where do you start? What if you pick a recipe that’s downright bad? With the same warmth, candor, and can-do spirit her award-winning blog, Smitten Kitchen, is known for, here Deb presents more than 100 recipes—almost entirely new, plus a few favorites from the site—that guarantee delicious results every time. Gorgeously illustrated with hundreds of her beautiful color photographs, The Smitten Kitchen Cookbook is all about approachable, uncompromised home cooking. Here you’ll find better uses for your favorite vegetables: asparagus blanketing a pizza; ratatouille dressing up a sandwich; cauliflower masquerading as pesto. These are recipes you’ll bookmark and use so often they become your own, recipes you’ll slip to a friend who wants to impress her new in-laws, and recipes with simple ingredients that yield amazing results in a minimum amount of time. Deb tells you her favorite summer cocktail; how to lose your fear of cooking for a crowd; and the essential items you need for your own kitchen. From salads and slaws that make perfect side dishes (or a full meal) to savory tarts and galettes; from Mushroom Bourguignon to Chocolate Hazelnut Crepe Cake, Deb knows just the thing for a Tuesday night, or your most special occasion. Look for Deb Perelman’s latest cookbook, Smitten Kitchen Keepers!
Download or read book Esquire written by and published by . This book was released on 1964 with total page 898 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book LIFE written by and published by . This book was released on 1963-05-17 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: LIFE Magazine is the treasured photographic magazine that chronicled the 20th Century. It now lives on at LIFE.com, the largest, most amazing collection of professional photography on the internet. Users can browse, search and view photos of today’s people and events. They have free access to share, print and post images for personal use.
Download or read book Digest written by and published by . This book was released on 1923 with total page 1012 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Island of Dreams written by Dan Boothby and published by Pan Macmillan. This book was released on 2015-09-10 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dan Boothby had been drifting for more than twenty years, without the pontoons of family, friends or a steady occupation. He was looking for but never finding the perfect place to land. Finally, unexpectedly, an opportunity presented itself. After a lifelong obsession with Gavin Maxwell's Ring of Bright Water trilogy, Boothby was given the chance to move to Maxwell's former home, a tiny island on the western seaboard of the Highlands of Scotland. Island of Dreams is about Boothby's time living there, and about the natural and human history that surrounded him; it's about the people he meets and the stories they tell, and about his engagement with this remote landscape, including the otters that inhabit it. Interspersed with Boothby's own story is a quest to better understand the mysterious Gavin Maxwell. Beautifully written and frequently leavened with a dry wit, Island of Dreams is a charming celebration of the particularities of place.
Download or read book Customer Service in Tourism and Hospitality written by Simon Hudson and published by Goodfellow Publishers Ltd. This book was released on 2017-09-30 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fully revised and updated new edition of this bestselling text. New material covers issues such as the sharing economy, technology (Virtual Reality and use of robots) and use of big data to personalize experiences and encourage loyalty.
Download or read book The White Chief of the Ottawa written by Bertha Carr-Harris and published by . This book was released on 1903 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Saturday Evening Post written by and published by . This book was released on 1938 with total page 1016 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Swimming Studies written by Leanne Shapton and published by Penguin. This book was released on 2012-07-05 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the 2012 National Book Critics Circle Award, Autobiography Swimming Studies is a brilliantly original, meditative memoir that explores the worlds of competitive and recreational swimming. From her training for the Olympic trials as a teenager to enjoying pools and beaches around the world as an adult, Leanne Shapton offers a fascinating glimpse into the private, often solitary, realm of swimming. Her spare and elegant writing reveals an intimate narrative of suburban adolescence, spent underwater in a discipline that continues to inspire Shapton’s work as an artist and author. Her illustrations throughout the book offer an intuitive perspective on the landscapes and imagery of the sport. Shapton’s emphasis is on the smaller moments of athletic pursuit rather than its triumphs. For the accomplished athlete, aspiring amateur, or habitual practicer, this remarkable work of written and visual sketches propels the reader through a beautifully personal and universally appealing exercise in reflection.
Download or read book Janet Cardiff George Bures Miller written by Janet Cardiff and published by Hatje Cantz Pub. This book was released on 2007 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: A concise retrospective, this publication contains previously unpublished written and visual material, as well as pertinent literature on the oeuvre of Janet Cardiff and George Bures Miller. SPECIALIST
