Download or read book Organization Development for Facility Managers written by Stormy Friday and published by Amacom Books. This book was released on 2003 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Organization development is not just a murky, high-end concept for staff in human resources. In reality, it's a set of powerful tools for building and strengthening any department -- including facilities management. What's more, there are certain characteristics that are common to successful and effective FM organizations. Now, the well-known consultant Stormy Friday has devised an original, easy-to-follow blueprint for applying the best ideas in organization development (OD) specifically to the FM arena. Put it to use and you'll increase your department's performance, morale, and sustainability -- while equipping you and your staff with the skills and knowledge to make FM a strategic player in fulfilling your company's long-term goals. This clearly written book is organized around seven crucial ""DNA links,"" or building blocks for designing and developing a high-performance department. Within each link, the author outlines a set of OD skills for you to develop and apply, as well as practical tools and techniques and revealing case studies of OD at work in an FM environment (Dow Corning Corporation, Adaptec, Applied Physics Laboratory, and more). The DNA links are: 1. Leadership: FM managers often overlook the impact of their leadership on an FM organization. This book helps you focus on the skills you need to create a fully engaged workforce, where risk-taking, innovation, and strategic thinking are everyday occurrences. 2. Individuals: Without people, you don't have an FM department -- and you need to know how individuals think, what motivates them, and how to use that knowledge to positively influence their behavior. You'll find valuable insights into what makes people tick inside. 3. Groups: How do you distribute work -- to individuals or groups? This book shows you how to make the best decision based on an informed understanding of individual versus group behavior, and whether or not group process will effectively accomplish your organization's goals. 4. Culture: Corporate culture profoundly influences the development of an FM department, and is typically the cement that holds the enterprise together. Learn about the components of culture and how to conscientiously change that culture to build a stronger department. 5. Visioning and Strategic Planning: Most FM departments are too focused on their hectic day-to-day activities to engage in visioning and strategic planning. But stepping back and devising a practical FM action plan will actually reduce the daily frenzy! Find out how to do it inside. 6. Structure: Organization structure is a critical DNA linkage. Figuring out the best possible structure for your department is a difficult but essential skill. To simplify the task, the author supplies step-by-step guidelines for choosing the most appropriate structure and the right mix of staff and skills. 7. Future: FM organizations need to pay close attention to business trends and activities that could impact their company and department in the future. Learn about the skills necessary to predict changes and challenges that might soon affect your profession. Filled with how-to instructions, up-to-the-minute research, and a broad, historical perspective, Organization Development for Facility Managers is an important contribution to the field and an essential guide for FM professionals."
Download or read book The Total Workplace written by Franklin D. Becker and published by Van Nostrand Reinhold Company. This book was released on 1990 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Tracing the Dna of Fm Organizations written by Stormy Friday MPA and published by Dog Ear Publishing. This book was released on 2012-10 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stormy Friday is an internationally recognized speaker, trainer, and consultant. She is president of The Friday Group, a facilities management consulting firm located in Annapolis, Maryland. A former head of FM for the U.S. Environmental Protection Agency, she is coauthor of Quality Facility Management. Active in the International Facility Management Association (IFMA), she is an IFMA Fellow, has served on the IFMA Board of Directors, and has received the Distinguished Author Award for Instructional Materials.
Download or read book Total Facility Management written by Brian Atkin and published by John Wiley & Sons. This book was released on 2021-04-06 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: TOTAL FACILITY MANAGEMENT A comprehensive review of what facility management means to owners, operators, occupiers, facility managers and professional advisors The newly revised Fifth Edition of Total Facility Management is an accessible and practical text that shows readers how the concept and principles of facility management can be implemented in practice. The book deals with the most common and intractable challenges facing professionals, academics and students in the field and provides practical solutions with the means to implement them. The new edition includes a greater focus on applicable ISO standards in facility management as well as maintaining an international perspective throughout. The book contains easy-to-access advice on how facilities can be better managed from a range of perspectives, and the subjects covered provide a comprehensive treatment of facility management. Readers will benefit from the inclusion of: A thorough introduction to the fundamentals of facility management, including key roles, responsibilities and accountabilities and the core competencies of facility management An exploration of facility planning, facility management strategy, outsourcing, procurement, facility management organization, facility maintenance management and business continuity and recovery planning An examination of human resources management, well-being, workplace productivity, performance management health, safety, security and the environment A review of sustainable practices, change management, facility management systems, information management (including building information models and digital twins) and innovative technology. The book is the perfect choice for undergraduate and graduate studies in facility management, construction management, project management, surveying and other AEC disciplines. Total Facility Management will also earn a place on the desk of practicing facility managers, as well as in the libraries of academics and researchers whose work requires them to understand the theory and practice of facility management.
Download or read book Workplace Strategies and Facilities Management written by Rick Best and published by Routledge. This book was released on 2003 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: With comprehensive coverage of issues that facility managers in the property industry need to understand and apply, this book explains how to achieve value for money over the life span of built facilities.
Download or read book Facility Management Technology written by Eric Teicholz and published by John Wiley & Sons. This book was released on 1995-03-02 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: The past few years have seen the emergence of a number of powerful new technologies specifically designed to help facility managers do their jobs. Unfortunately, a number of political, technical, and procedural impediments have resulted in the majority of computer-aided facility management (CAFM) systems ending up as "shelfware" sitting on the shelves of well-intentioned users. Written by two leading international experts in the field of applying information technology to facility management, this book provides facility managers with the detailed, hands-on guidance required for successfully supporting CAFM systems. Technical and procedural topics focused on within the book include strategic technology planning, cost/benefit analysis, CAFM system functionality, implementation planning, and technology trends. In Part I of Facility Management Technology, the authors draw on their experiences as information system consultants to identify major issues and successful strategies associated with planning, implementing, and managing facility management technology. Issues addressed deal not only with CAFM itself, but also with the processes and procedures required for minimizing the risks of technology and successfully implementing systems in the shortest possible time frame. Part 2 is devoted entirely to real-life case histories from a number of North American and Japanese corporations and government organizations, including SONY, Aetna, Siemens, the Bank of Boston, Long-Term Credit Bank of Japan, Pioneer Hi-Bred, Florida Hospital, and the City of Toronto. Selected for their relevance to specific aspects of CAFM, each study describes how a particular organization dealt with one or more crucial problems associated with the successful deployment of CAFM technology—addressing both day-to-day operations and, importantly, the larger organizational context. Facility Management Technology is the only truly comprehensive text on the subject. With the wealth of practical advice from Teicholz and Ikeda and its case-study orientation, this book will be an important resource for facility and real estate managers, IS professionals, facility management and design consultants, and students. The only totally practical, case-study based guide to using automation in facility management. FACILITY MANAGEMENT TECHNOLOGY Lessons from the U.S. and Japan From performing strategic facility technology planning to a cost/benefit analysis, from selecting and managing CAFM systems for your organization to integrating CAFM systems with other types of corporate computing systems, this book offers detailed, hands-on guidance to virtually every aspect of facility management technology. Written by two leading international experts in the field, it analyzes and contrasts how facility management technology is now being used in North America and Japan and describes successful strategies companies have evolved for incorporating CAFM into their day-to-day operations. "I strongly believe that the clear analysis of facility management technologies and the unique lessons to be learned from each case study in the book will help facility managers establish their own total systems concept." —Yoshiro Koyama Facility Manager SONY "The authors have provided a contemporary, accurate, and insightful view of the application of CAFM into the American and Japanese corporate environment. The 'icing on the cake' is the generic and real world case studies that provide much needed realism to CAFM. Readers should come away enthused by their increased understanding and feeling secure that others have blazed the trail ahead of them." —John A. Paccione, AIA Director of Design Florida Hospital "The authors' insights into past, present, and future facility management trends, as well as the clear and practical examples shown in this book, will surely contribute to the development of facility management and CAFM in both the U.S. and Japan." —Dr. Shigeyuki Yamaguchi Department of Architecture and Design Kyoto Institute of Technology
Download or read book Quality Facility Management written by Stormy Friday and published by John Wiley & Sons. This book was released on 1994-10-28 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a facility manager, you're concerned with building quality into your operation but possibly unsure about how to go about it in a systematic way. Perhaps it's because a Total Quality Management program seems too imposing and costly for your department to undertake. Or maybe you're leery of certain aspects of such a concerted effort, like measuring quality or marketing facility services, because they've never been adequately explained to you. Possessing considerable backgrounds in facility management, Stormy Friday and Dave Cotts understand these uncertainties. In Quality Facility Management, they have pooled their knowledge and experience to develop a comprehensive resource that demystifies the quality movement and shows you how to apply the old-fashioned but enduring commonsense principles of quality management often overshadowed by TQM. Flecked with humor and written as if the authors were simply talking to you, this refreshing new book identifies the five major elements underpinning any effective quality facility management program and takes you step by step through each one in a detailed yet accessible way. Gradually, you learn how to put these elements all together and—by incorporating selected modern techniques—devise a program to meet your specific situation. With the help of real-world examples, checklists, and other how-to aids, Quality Facility Management reveals: Why customers must be the driving force behind your quality effort, how you can exceed customers' performance expectations, and how you can effectively recover from service mistakes How quality facility management has its roots in TQM, what constitutes the major aspects of a TQM program, and how you can implement quality facility management without a full-blown TQM program Which aspects of your operation need to be measured and evaluated, which measuring tools should be used, and how to get your customers involved in the measurement process How to develop a facility marketing plan that increases awareness of your services, improves your image as a provider, and acts as an "insurance policy" in retaining the support of senior management in the face of organizational upheaval How to engineer a program of continuous quality improvement by assuming a specific leadership role, empowering frontline staff, instituting effective customer service training, and partnering with vendors The final chapter provides a bounty of practical case histories of companies that are realizing quality facility management right now, including major organizations like Celestica, Bell Atlantic, Hewlett-Packard, and Lockheed. Here, you'll find ample evidence of quality tools and strategies at work—from interior preventive maintenance crews to staff productivity improvements, infrastructure planning teams to customer satisfaction programs. Indeed, whether you're in the public or private sector, in a large or small facility, part of an in-house organization or a contracted firm, Quality Facility Management enables you to plan, organize, staff, direct, and evaluate for quality, so that you maximize your department's responsiveness to customers and your value to top management. Quality facility management is the only way to do business. Here's the only way to do quality facility management. Facility managers want to answer the call for quality but many feel they don't have the resources or guidance to make it an essential feature of their operation. Total Quality Management programs require too much of them and various aspects of the quality effort, whether it's quality measurement or facility marketing, seem hard to carry out or even beside the point. Finally there's a sensible guide that enables you to build quality into your department simply by applying basic, old-fashioned quality principles and selected modern techniques—Quality Facility Management With the assistance of examples, checklists, and other handy tools, this invigorating resource reveals the five key aspects of quality facility management and shows you how to bring them all together to develop a program that fits your particular circumstances. Emphasizing why your customers are the driving force behind your quality efforts, Quality Facility Management helps you: Surpass customers' performance expectations and recover effectively from even the most damaging mistakes Provide quality facility management without implementing a formal TQM program Accurately measure critical aspects of your operation and act effectively on that feedback Devise a facility marketing plan that enhances your department's image with customers and top management Put a program of continuous quality improvement into effect through leadership, staff training and empowerment, vendor collaborations, and other proven means Packed with case studies of facility managers who are building quality into their operation, Friday and Cotts's Quality Facility Management illustrates how your quest for quality can dramatically upgrade customer and senior management satisfaction—without draining department resources.
Download or read book Knowledge Management and Information Tools for Building Maintenance and Facility Management written by Cinzia Talamo and published by Springer. This book was released on 2015-10-29 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes the latest methods and tools for the management of information within facility management services and explains how it is possible to collect, organize, and use information over the life cycle of a building in order to optimize the integration of these services and improve the efficiency of processes. The coverage includes presentation and analysis of basic concepts, procedures, and international standards in the development and management of real estate inventories, building registries, and information systems for facility management. Models of strategic management are discussed and the functions and roles of the strategic management center, explained. Detailed attention is also devoted to building information modeling (BIM) for facility management and potential interactions between information systems and BIM applications. Criteria for evaluating information system performance are identified, and guidelines of value in developing technical specifications for facility management services are proposed. The book will aid clients and facility managers in ensuring that information bases are effectively compiled and used in order to enhance building maintenance and facility management.
Download or read book The Facility Management Handbook written by David G. COTTS PE, CFM and published by AMACOM Div American Mgmt Assn. This book was released on 2009-07-22 with total page 677 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on best practices and proven research, The Facility Management Handbook has long been the go-to resource for professionals in the field. Extensively updated for the realities of today’s workplace, the third edition provides readers with the tools and guidance they need to wipe out inefficiency and create a productive facility that integrates people, place, and process. Covering a broad range of topics from space planning and maintenance to benchmarking and outsourcing, readers will gain practical insight into how they can: • design, construct and maintain facilities using sustainable practices • provide a safe, attractive work environment that supports productivity • ensure that facility plans match organizational needs • plan and control capital expenditures • address critical security and emergency preparedness issues Complete with case studies and indispensable information on sustainability and post-9/11 security concerns, this is still the ultimate resource for facility managers.
Download or read book What s Next for Facility Management Classic Reprint written by Facility Management Institute and published by Forgotten Books. This book was released on 2017-11-25 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Excerpt from What's Next for Facility Management? Did the group answer the question posed in the first pace? What is going to come next for facility management? Predictably no one had an easy answer. Pressure to make facil ty manage ment merely the supervision of services (maintenance and others) contracted outside one's organization will increase. The struggle to determine how best to educate and train facility managers will draw more attention. The need to work harder at linking facility management to the strategic goals of organizations will remain. Confusion between the signs of recognition and the substance of true development will grow. There will be a perpetual question aboutwhat facility managers should do and how they should do it. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.
Download or read book Facilities Management written by Peter Barrett and published by John Wiley & Sons. This book was released on 2013-11-11 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: Facilities management continues to expand and develop in terms of the volume and diversity of commercial activity, with a significant influence upon organisational success and goal achievement. The two previous editions of Facilities Management have become established as key sources for all facilities management courses and forward thinking facilities managers, providing a strong blend of research-informed opportunities and practical, balanced advice for strategically orientated practitioners. This third edition builds on those foundations, focussing on the driving idea that excellent facilities management demands a responsive and dynamic approach to the positive impacts facilities can have on users operating within a world in flux. Within this overarching theme the book considers numerous contemporary issues facing facilities managers, within a framework that covers organisation, technology and process.
Download or read book Managing with People written by Jack K. Fordyce and published by Addison Wesley Publishing Company. This book was released on 1979 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on one dimension of change, the effectiveness of people at work. It does not focus heavily on changes in structure, changes in environment around work, changes in information systems. However, it does explain in depth the core managerial dilemma: of simultaneously organizing the human energy to achieve organizational objectives and organizing the work, the communications, the structures, to optimize the individual's needs for achievement, satisfaction, and development. It addresses this dilemma squarely and comes up with a number of operational strategies and methods for managing it. This book is for courses in organizational behavior and development, management of change, and human resource management.
Download or read book The Facility Management Handbook written by Kathy Roper and published by AMACOM. This book was released on 2014-07-23 with total page 670 pages. Available in PDF, EPUB and Kindle. Book excerpt: The wide-ranging umbrella of facility management covers everything from technology systems to disaster recover planning to zoning compliance…and that’s just getting started. Facilities management is a multidisciplinary function that requires a deep knowledge of the entire business and physical planning cycle. Undoubtedly, the sheer scope of duties requires a far-reaching reference for staying abreast of the latest innovations and best practices. The Facility Management Handbook is the answer. This guide shares insightful overviews, case studies, and practical guidelines that pave the way for successful planning, budgeting, real estate transactions, construction, emergency preparedness, security, operations, maintenance, and more. The thoroughly revised fourth edition examines cutting-edge technologies and includes new information on: Building Information Modeling (BIM) Contracting and project management methods FASB and IASB requirements Distributed working Sustainability reporting and more The Facility Management Handbook is the one-stop resource every facility manager must have to master a broad scope of duties while staying current on innovations and best practices.
Download or read book Facility Management written by Edmond P. Rondeau and published by John Wiley & Sons. This book was released on 2012-07-19 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the moment it was first published, Facility Management became the ultimate reference for facility and design professionals who want to create a productive workplace that corresponds to the short- and long-term goals of their corporation. This Second Edition provides complete, fully up-to-date information and guidance on the evolving facility management profession that will help facility professionals and their service providers meet and exceed these goals.
Download or read book Human Resource Strategy and Facility Management Cooperation Raises written by Johnny Ch LOK and published by . This book was released on 2019-07-02 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book concerns how to apply how behavioral economic and psychological methods to attempt to explain whether your organization can be influenced to raise your employee individual productive efficiency as well as improve service performance to achieve to let your clients feel more satisfaction by effective human resource training or/and facility management methods. My research questions include:1.Can efficient facility management and humsn resource strategy raise organizational performance?2.Have facility management and human resource strategy direct or indirect relationship to influence organizational development?3.Can effective human resource training or/and facility management influences your organization's employee individual productive efficiency raising and/or service performance improving?4.Can effective workplace working environment facility management influence your organization's employee individual emotion and working attitude to be changed more positive to raise productive efficiency and/or service performance?5.Can effective human resource training program improve your organization's employee individual skill level in order to raise productive efficiency and/or service performance?6.Has it relationship between effective human resource training and facility management to influence organization's employee individual productive efficient level and service performance in long term? I shall apply psychological method to attempt to recommend whether it is the right time to your organization ought need to find methods to raise your organization's human resource trai8ning course(s) quality and/or improve your organization's facility management in-house service quality to let your employees feel more comfortable to work in your organization's any working environment in order to achieve the raising productive efficiency and/or improving service performance consequence in possible.
Download or read book Recreation Facility Management written by Richard F. Mull and published by Human Kinetics. This book was released on 2009 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recreation Facility Management: Design, Development, Operations, and Utilization presents a comprehensive introduction to the field of facility design, management, and maintenance for practicing or future recreation professionals.
Download or read book Facilities Management written by Trevor Payne and published by Chartridge Books Oxford. This book was released on 2000 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: This books is aimed at all those individuals with facilities management (FM) responsibilities who are trying to get to grips with the wide and demanding range of practical issues which they currently face. Contents include: the FM scene - an introduction (the range and complexity of the facilities portfolio and the core/non-core viewpoints are discussed); facilities strategy (the importance and benefit of facilities strategy; the facilities manager as a 'change driver'; organisational synergy; outsourcing); customer focus (who are the customers; specification - input vs. output; the changing workplace; virtual organisations; CAFM and helpdesks); facilities performance (service level agreements; monitoring; benchmarking; space management/cost of space; best value approach; quality and standards); risk management (statutory compliance; training and development; succession planning; core competencies); future directions and challenges.
