Download or read book Organiser l accueil en biblioth que written by Collectif and published by Presses de l’enssib. This book was released on 2022-04-05 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organiser l’accueil du public est aujourd’hui une exigence récurrente de tous les services publics. Cette activité prend des formes multiples : de la mise en place d’un service spécialisé au réaménagement de locaux, en passant par la conception d’outils, la régulation des flux ou l’implication du personnel, les variations de l’accueil sont presque infinies et doivent donc être déclinées dans le cadre d’une stratégie d’établissement mûrement réfléchie. Nic Diament, directrice-adjointe de la Bibliothèque Publique d’Information, a réuni des professionnels pour proposer non une panoplie de recettes mais des outils pour construire une politique de l’accueil dans les bibliothèques.
Download or read book D velopper l accueil en biblioth que un projet d quipe written by and published by Ecole Nationale Supérieure Sciences Information Et Bibliothèques. This book was released on 2017-09-05 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accueillir n'est pas inné : cela s'apprend, s'organise et se manage. Notion pivot des bibliothèques, la fonction accueil est souvent réduite aux transactions de documents ou fondue dans le terme de médiation. L'ambition de ce volume est de renouveler l'approche de l'accueil en proposant un projet de professionnalisation de l'accueil, porté collectivement, au service des publics. Conseils, démarche utilisateur, certification, intelligence collective, hospitalité, usure... comment impulser une dynamique d'accueil au sein des équipes ? Comment développer les compétences relationnelles des bibliothécaires ? Comment accompagner les équipes dans des missions où les compétences techniques passent désormais au second plan ? A travers les récits de nombreuses initiatives, au sein de bibliothèques universitaires comme de la lecture publique, cet ouvrage explore les multiples moyens d'investir l'accueil de façon constructive. Il plaide en faveur d'une "symétrie des attentions" : professionnaliser l'accueil a autant de répercussions positives sur le bibliothécaire qu'il en présente pour l'utilisateur du service.
Download or read book D velopper l accueil en biblioth que written by Cédric Bastelica and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accueillir n'est pas inné : cela s'apprend, s'organise et se manage. Notion pivot des bibliothèques, la fonction accueil est souvent réduite aux transactions de documents ou fondue dans le terme de médiation. L'ambition de ce volume est de renouveler l'approche de l'accueil en proposant un projet de professionnalisation de l'accueil, porté collectivement, au service des publics. Conseils, démarche utilisateur, certification, intelligence collective, hospitalité, usure... comment impulser une dynamique d'accueil au sein des équipes ? Comment développer les compétences relationnelles des bibliothécaires ? Comment accompagner les équipes dans des missions où les compétences techniques passent désormais au second plan ? À travers les récits de nombreuses initiatives, au sein de bibliothèques universitaires comme de la lecture publique, cet ouvrage explore les multiples moyens d'investir l'accueil de façon constructive. Il plaide en faveur d'une « symétrie des attentions » : professionnaliser l'accueil a autant de répercussions positives sur le bibliothécaire qu'il en présente pour l'utilisateur du service. Coordonné par Héloïse Courty, conservatrice des bibliothèques, consultante et formatrice spécialisée dans la qualité d'accueil, ce volume réunit une quinzaine d'auteur·e·s, dont une chercheuse, un cadre de l'Assurance maladie, une cadre pédagogique, une psycho-sociologue du travail, un ancien libraire, un consultant, des bibliothécaires, qui partagent leur expérience de terrain et leurs conseils méthodologiques.
Download or read book D velopper l accueil en biblioth que written by Collectif and published by Presses de l’enssib. This book was released on 2019-05-21 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accueillir n’est pas inné : cela s’apprend, s’organise et se manage. Notion pivot des bibliothèques, la fonction accueil est souvent réduite aux transactions de documents ou fondue dans le terme de médiation. L’ambition de ce volume est de renouveler l’approche de l’accueil en proposant un projet de professionnalisation de l’accueil, porté collectivement, au service des publics. Conseils, démarche utilisateur, certification, intelligence collective, hospitalité, usure... comment impulser une dynamique d’accueil au sein des équipes ? Comment développer les compétences relationnelles des bibliothécaires ? Comment accompagner les équipes dans des missions où les compétences techniques passent désormais au second plan ? À travers les récits de nombreuses initiatives, au sein de bibliothèques universitaires comme de la lecture publique, cet ouvrage explore les multiples moyens d’investir l’accueil de façon constructive. Il plaide en faveur d’une « symétrie des attentions » : professionnaliser l’accueil a autant de répercussions positives sur le bibliothécaire qu’il en présente pour l’utilisateur du service. Coordonné par Héloïse Courty, conservatrice des bibliothèques, consultante et formatrice spécialisée dans la qualité d’accueil, ce volume réunit une quinzaine d’auteur·e·s, dont une chercheuse, un cadre de l’Assurance maladie, une cadre pédagogique, une psycho-sociologue du travail, un ancien libraire, un consultant, des bibliothécaires, qui partagent leur expérience de terrain et leurs conseils méthodologiques.
Download or read book La pens e et l organisation de l accueil en biblioth que universitaire written by Thiphaine Tugault and published by . This book was released on 2010 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Le travail d accueil en biblioth que written by Mélanie Archambaud and published by . This book was released on 2006 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book L accueil en biblioth que des publics en situation de pr carit written by Cécile Guillet and published by . This book was released on 2014 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Fran ais Interactif written by Karen Kelton and published by . This book was released on 2019-08-15 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook includes all 13 chapters of Français interactif. It accompanies www.laits.utexas.edu/fi, the web-based French program developed and in use at the University of Texas since 2004, and its companion site, Tex's French Grammar (2000) www.laits.utexas.edu/tex/ Français interactif is an open acess site, a free and open multimedia resources, which requires neither password nor fees. Français interactif has been funded and created by Liberal Arts Instructional Technology Services at the University of Texas, and is currently supported by COERLL, the Center for Open Educational Resources and Language Learning UT-Austin, and the U.S. Department of Education Fund for the Improvement of Post-Secondary Education (FIPSE Grant P116B070251) as an example of the open access initiative.
Download or read book Proceedings of the Fourth Resilience Engineering Symposium written by Erik Hollnagel and published by Presses des MINES. This book was released on 2013-04-17 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: These proceedings document the various presentations at the Fourth Resilience Engineering Symposium held on June 8-10, 2011, in Sophia-Antipolis, France. The Symposium gathered participants from five continents and provided them with a forum to exchange experiences and problems, and to learn about Resilience Engineering from the latest scientific achievements to recent practical applications. The First Resilience Engineering Symposium was held in Söderköping, Sweden, on October 25-29 2004. The Second Resilience Engineering Symposium was held in Juan-les-Pins, France, on November 8-10 2006, The Third Resilience Engineering Symposium was held in Juan-les-Pins, France, on October 28-30 2008. Since the first Symposium, resilience engineering has fast become recognised as a valuable complement to the established approaches to safety. Both industry and academia have recognised that resilience engineering offers valuable conceptual and practical basis that can be used to attack the problems of interconnectedness and intractability of complex socio-technical systems. The concepts and principles of resilience engineering have been tested and refined by applications in such fields as air traffic management, offshore production, patient safety, and commercial fishing. Continued work has also made it clear that resilience is neither limited to handling threats and disturbances, nor confined to situations where something can go wrong. Today, resilience is understood as the intrinsic ability of a system to adjust its functioning prior to, during, or following changes and disturbances, so that it can sustain required operations under both expected and unexpected conditions. This definition emphasizes the ability to continue functioning, rather than simply to react and recover from disturbances and the ability to deal with diverse conditions of functioning, expected as well as unexpected. For anyone who is interested in learning more about Resilience Engineering, the books published in the Ashgate Studies in Resilience Engineering provide an excellent starting point. Another sign that Resilience Engineering is coming of age is the establishment of the Resilience Engineering Association. The goal of this association is to provide a forum for coordination and exchange of experiences, by bringing together researchers and professionals working in the Resilience Engineering domain and organisations applying or willing to apply Resilience Engineering principles in their...
Download or read book French books in print anglais written by Electre and published by . This book was released on 2000 with total page 1846 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Treasures of the British Library written by Nicolas Barker and published by . This book was released on 1996 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this highly-illustrated account, Nicolas Barker reveals the history of the British Library's treasure house of books and manuscripts. The Library's holdings cover collections spanning almost three millennia, from the establishment of the British Museum, which brought together the libraries of Sir Hans Sloane, Sir Robert Cotton and Robert Harley, first Earl of Oxford, to the foundation of the British Library in 1973 and to some outstanding acquisitions of the present day.
Download or read book Transactions of the International Astronomical Union written by E.A. Müller and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 567 pages. Available in PDF, EPUB and Kindle. Book excerpt: The General Assemblies of the International Astronomical Union are landmarks in the life of the world-wide astronomical community, as they review, at triennial intervals, the progress made in this scientific field, promulgate the most spect acular astronomical achievements, formulate scientific programmes for the years to come and, last but not least, deal with the administration and finances of the IAU. The Reports on Astronomy 1976, published as Transactions XVIA (in 3 volumes) before the XVlth General Assembly, are a synopsis of the work done in astronomy from 1973 to 1975. The volume "Highlights of Astronomy , as presented at the XVlth General As sembly of the IAU in Grenoble, 1976" includes some selected scientific topics, and will appear in the first half of 1977. Apart from the Invited Discourses and the Proceedings of the seven Joint Discussions, the Highlights volume No.4 con tairsthe proceedings of two Joint Commissions Meetings.
Download or read book Introducing Vigilant Audiences written by Daniel Trottier and published by Open Book Publishers. This book was released on 2020-10-15 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ever since the exposure of the Kitten Killer of Hangshou captured the imagination of online communities world-wide, vigilantism and digilantism has come to the fore as an emerging and poignant issue. In their book Introducing Vigilant Audiences Daniel Trottier and colleagues (and contributors) have produced an excellent and throughtful ‘must read’ for all who are studying vigilantism, or just interested in it. Prof. David Wall, University of Leeds This is a collection of cutting edge and thoughtful case studies of global digital vigilantism that advances this emerging and increasingly important field in useful and intriguing ways. Prof. Michael Pfeifer, City University of New York This ground-breaking collection of essays examines the scope and consequences of digital vigilantism – a phenomenon emerging on a global scale, which sees digital audiences using social platforms to shape social and political life. Longstanding forms of moral scrutiny and justice seeking are disseminated through our contemporary media landscape, and researchers are increasingly recognising the significance of societal impacts effected by digital media. The authors engage with a range of cross-disciplinary perspectives in order to explore the actions of a vigilant digital audience – denunciation, shaming, doxing – and to consider the role of the press and other public figures in supporting or contesting these activities. In turn, the volume illuminates several tensions underlying these justice seeking activities – from their capacity to reproduce categorical forms of discrimination, to the diverse motivations of the wider audiences who participate in vigilant denunciations. This timely volume presents thoughtful case studies drawn both from high-profile Anglo-American contexts, and from developments in regions that have received less coverage in English-language scholarship. It is distinctive in its focus on the contested boundary between policing and entertainment, and on the various contexts in which the desire to seek retribution converges with the desire to consume entertainment. Introducing Vigilant Audiences will be of great value to researchers and students of sociology, politics, criminology, critical security studies, and media and communication. It will be of further interest to those who wish to understand recent cases of citizen-led justice seeking in their global context.
Download or read book National Library News written by National Library of Canada and published by . This book was released on 1984 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Works of William Shakespeare written by William Shakespeare and published by . This book was released on 1623 with total page 928 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Marketing Libraries in a Web 2 0 World written by Dinesh Gupta and published by Walter de Gruyter. This book was released on 2011-07-14 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketing the 21st century library and information organization to its new age customers using Web 2.0 tools is a hot topic. These proceedings focus on the marketing applications and (non- technical) aspects of Web 2.0 in library and information set ups. The papers in English and French are exploring and discussing the following aspects: General concepts of Web 2.0 and marketing of library and information organizations; How libraries are adopting Web 2.0 marketing strategies; Marketing libraries to clients in using Web 2.0 tools; International trends and Interesting cases of marketing through Web 2.0 tools.
Download or read book Unravelled Dreams written by Ben Marsh and published by Cambridge University Press. This book was released on 2020-04-23 with total page 503 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reveals how commodity failure, as much as success, can shed light on aspirations, environment, and economic life in colonial societies.
