Download or read book Crisis Ready written by Melissa Agnes and published by Mascot Books. This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.
Download or read book Crisis Management written by Sarah Kovoor-Misra and published by SAGE Publications. This book was released on 2019-01-31 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.
Download or read book Social Media Crisis Communication and Emergency Management written by Connie M. White and published by CRC Press. This book was released on 2011-09-20 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although recent global disasters have clearly demonstrated the power of social media to communicate critical information in real-time, its true potential has yet to be unleashed. Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies teaches emergency management professionals how to use social media to improve emergency planning, preparedness, and response capabilities. It provides a set of guidelines and safe practices for using social media effectively across a range of emergency management applications. Explaining how emergency management agencies can take advantage of the extended reach these technologies offer, the book supplies cutting-edge methods for leveraging these technologies to manage information more efficiently, reduce information overload, inform the public, and ultimately save lives. Filled with real-world examples and case studies, it is an ideal self-study resource. Its easy-to-navigate structure and numerous exercises also make it suitable for courses at both the undergraduate and graduate levels. From crowdsourcing and digital volunteers to mapping and collective intelligence, Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies facilitates a clear understanding of the essential principles of social media. Each chapter includes an example of a local-level practitioner, organization, or agency using social media that demonstrates the transformative power of social media in the real world. The book also includes numerous exercises that supply readers with models for building their own social media sites and groups—making it a must-read for anyone who wants to learn more about the communication and information structures supported by social media. Visit the author’s homepage: http://sites.google.com/site/conniemwhite/Home
Download or read book Encyclopedia of Crisis Management written by K. Bradley Penuel and published by SAGE. This book was released on 2013-03 with total page 1177 pages. Available in PDF, EPUB and Kindle. Book excerpt: From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored. Features & Benefits: @* A collection of 385 signed entries are organized in A-to-Z fashion in 2 volumes available in both print and electronic formats.@* Entries conclude with Cross-References and Further Readings to guide students to in-depth resources.@* Selected entries feature boxed case studies, providing students with "lessons learned" in how various crises were successfully or unsuccessfully managed and why.@* Although organized A-to-Z, a thematic "Reader's Guide" in the front matter groups related entries by broad areas (e.g., Agencies & Organizations, Theories & Techniques, Economic Crises, etc.).@* Also in the front matter, a Chronology provides students with historical perspective on the development of crisis management as a discrete field of study.@* The work concludes with a comprehensive Index, which-in the electronic version-combines with the Reader's Guide and Cross-References to provide thorough search-and-browse capabilities.@* A template for an "All-Hazards Preparedness Plan" is provided the backmatter; the electronic version of this allows students to explore customized response plans for crises of various sorts.@* Appendices also include a Resource Guide to classic books, journals, and internet resources in the field, a Glossary, and a vetted list of crisis management-related degree programs, crisis management conferences, etc.
Download or read book Crisis Management written by William Rick Crandall and published by SAGE Publications. This book was released on 2013-02-27 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering a strategic orientation to crisis management, this fully updated edition of Crisis Management: Leading in the New Strategy Landscape, Second Edition by William "Rick" Crandall, John A. Parnell, and John E. Spillan helps readers understand the importance of planning for crises within the wider framework of an organization's regular strategic management process. This strikingly engaging and easy-to-follow text focuses on a four-stage crisis management framework: 1) Landscape Survey: identifying potential crisis vulnerabilities, 2) Strategic Planning: organizing the crisis management team and writing the plan, 3) Crisis Management: addressing the crisis when it occurs, and 4) Organizational Learning: applying lessons from crises so they will be prevented or mitigated in the future.
Download or read book Digital Services in Crisis Disaster and Emergency Situations written by Oliveira, Lídia and published by IGI Global. This book was released on 2021-01-29 with total page 411 pages. Available in PDF, EPUB and Kindle. Book excerpt: The contemporary world is characterized by the massive use of digital communication platforms and services that allow people to stay in touch with each other and their organizations. On the other hand, it is also a world with great challenges in terms of crisis, disaster, and emergency situations of various kinds. Thus, it is crucial to understand the role of digital platforms/services in the context of crisis, disaster, and emergency situations. Digital Services in Crisis, Disaster, and Emergency Situations presents recent studies on crisis, disaster, and emergency situations in which digital technologies are considered as a key mediator. Featuring multi- and interdisciplinary research findings, this comprehensive reference work highlights the relevance of society’s digitization and its usefulness and contribution to the different phases and types of risk scenarios. Thus, the book investigates the design of digital services that are specifically developed for use in crisis situations and examines services such as online social networks that can be used for communication purposes in emergency events. Highlighting themes that include crisis management communication, risk monitoring, digital crisis intervention, and smartphone applications, this book is of particular use to governments, institutions, corporations, and professionals who deal with crisis, disaster, and emergency scenarios, as well as researchers, academicians, and students working in fields such as communications, multimedia, sociology, political science, and engineering.
Download or read book Manager s Guide to Crisis Management written by Jonathan Bernstein and published by McGraw Hill Professional. This book was released on 2011-11-11 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead your Organization through any business crisis—and emerge stronger than ever Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company’s online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques
Download or read book Campus Crisis Management written by Eugene L. Zdziarski and published by Routledge. This book was released on 2020-12-29 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: Campus Crisis Management is a practical resource that helps campus administrators evaluate, revise, or establish a comprehensive crisis management plan appropriate for their college or university. Filled with examples, assessment tools, and checklists, this book describes the individuals who should be involved in developing a campus plan, what a plan should include, as well as a variety of crisis events and issues that should be addressed in a comprehensive crisis management plan. Including contributions from renowned practitioners at all levels, this fully revised, new edition contains the must-have information on crisis management, such as: How to develop a comprehensive crisis management system The different types of crises using the crisis matrix The structure, operation, and training of a crisis team Strategies for working with the media New chapters addressing behavioral intervention teams, active shooter situations, Title IX guidance, campus demonstrations, outbreaks of infectious and contagious diseases, and special event management. From a senior administrator working with an institution-wide emergency operations team, to a new professional looking to develop plans and protocols to respond to critical incidents, Campus Crisis Management is a comprehensive guide to planning and preparing for campus emergencies of any scale.
Download or read book Crisis Information Management written by Christine Hagar and published by Elsevier. This book was released on 2011-11-09 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the management of information in crises, particularly the interconnectedness of information, people, and technologies during crises. Natural disasters, such as the Haiti earthquake and Hurricane Katrina, and 9/11 and human-made crises, such as the recent political disruption in North Africa and the Middle East, have demonstrated that there is a great need to understand how individuals, government, and non-government agencies create, access, organize, communicate, and disseminate information within communities during crisis situations. This edited book brings together papers written by researchers and practitioners from a variety of information perspectives in crisis preparedness, response and recovery. - Edited by the author who coined the term crisis informatics - Provides new technological insights into crisis management information - Contributors are from information science, information management, applied information technology, informatics, computer science, telecommunications, and libraries
Download or read book Issues and Crisis Management Exploring Issues Crises Risk and Reputation written by Tony Jaques and published by Oxford University Press, USA. This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed to focus on issues and crisis management, as well as touching upon the related fields of risk and reputation. A common theme throughout is the close relationship between all of these areas and also the integration of these disciplines within the context of public relations and communications.TJaques is an Australian consultant.
Download or read book Crisis Intervention written by Alan A. Cavaiola and published by SAGE Publications. This book was released on 2017-10-24 with total page 669 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crisis Intervention takes into account various environments and populations across the lifespan to provide students with practical guidelines for managing crises. Drawing on over 25 years of relevant experience, authors Alan A. Cavaiola and Joseph E. Colford cover several different types of crises frequently encountered by professionals in medical, school, work, and community settings. Models for effectively managing these crises are presented along with the authors’ own step-by-step approach, the Listen–Assess–Plan–Commit (LAPC) model, giving students the freedom to select a model that best fits their personal style or a given crisis. Future mental health professionals will gain the knowledge, skills, and confidence to help their clients manage the crises they will encounter in their day-to-day lives.
Download or read book Communicating in a Crisis written by Robert DeMartino and published by DIANE Publishing. This book was released on 2009-02 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: A resource for public officials on the basic tenets of effective communications generally and on working with the news media specifically. Focuses on providing public officials with a brief orientation and perspective on the media and how they think and work, and on the public as the end-recipient of info.; concise presentations of techniques for responding to and cooperating with the media in conveying info. and delivering messages, before, during, and after a public health crisis; a practical guide to the tools of the trade of media relations and public communications; and strategies and tactics for addressing the probable opportunities and the possible challenges that are likely to arise as a consequence of such communication initiatives. Ill.
Download or read book You re It written by Leonard J. Marcus and published by PublicAffairs. This book was released on 2019-06-11 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a better crisis leader while equipping yourself with the tools for every day transformative leadership Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders-from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take readers through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits. The authors introduce readers to the pragmatic model and methods of Meta-Leadership. They show you how to understand what is happening during a moment of crisis and change, what to do about it, and how to hone these skills to lead high-performing teams. Then, when crisis hits, you can pivot to be the leader people follow when it matters most. A book for turbulent times, You're It is essential reading for anyone preparing to lead an adaptive team through crisis and change.
Download or read book Managing Online Reputation written by Charlie Pownall and published by Springer. This book was released on 2015-09-29 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Online Reputation is a comprehensive look at online reputation management. Drawing on recent examples of organizations managing their online reputations effectively and ineffectively, it provides a practical and visual tool-kit of processes and techniques to help limit and respond effectively to negative situations on social media.
Download or read book High Stakes Leadership in Turbulent Times written by Mike Barger and published by Silver Tree Publishing. This book was released on 2021-03-24 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Even the greatest organizations suffer great disasters. Are you ready for the storms that are looming? From a leader who has managed high-flying, high-stakes, and high-tech organizations comes a book about what it really takes to lead people and institutions through a major crisis, through the most perilous and unforgiving circumstances, and to survive and thrive against all odds. JetBlue co-founder and former Navy TOPGUN chief instructor Dr. Mike Barger helps us see why exceptional leadership is immensely challenging but vitally important when organizations find themselves amid turbulent times. He gives it to us straight in a book that is as relevant for aspiring leaders (like MBA students) as it is for seasoned leaders (Fortune 1,000 executives). Every leader will be forced to guide a team through a crisis, and it's time for everyone -- from small business owners to nonprofit directors to the corporate C-suite -- to make plans for being their best when the worst comes calling. LOVE Your Stakeholders, Every Step of the Way Every organization -- regardless of industry or size -- has valued stakeholders, like customers, employees, suppliers, investors, and competitors ... and many also work with communities, regulators, and the media. With so many stakeholders to think about, it can be easy to neglect them, forgetting about their unique (and sometimes competing) needs and perspectives. In a crisis, that neglect translates into further catastrophe. In his debut business book, High-Stakes Leadership in Turbulent Times, Mike Barger suggests that no matter where you work and lead, stakeholders are your greatest assets ... in good times and bad. Travel with Barger into emergency command centers and airport terminals, where key decisions were made during a 2007 JetBlue Airways winter-storm crisis now infamously known as the Valentine's Day Massacre. Learn how to step up when you mess up, how to engage and serve your stakeholders, and how to prepare yourself and your organization -- operationally, emotionally, and culturally -- before, during, and after the going gets tough. Learn to Effectively Navigate the Challenges of Significant Organizational Disruptions Crises and organizational disruptions have become increasingly common in today's fast-moving, constantly evolving business environment. The world is volatile, uncertain, complex, and ambiguous (VUCA), and leaders at every level must be prepared for the unexpected. High-Stakes Leadership in Turbulent Times helps readers discover how and why an understanding of various stakeholder perspectives can inform and dramatically improve a leader's response to events that threaten an organization's very survival. Learn about developing individual and organizational resilience -- the ability to anticipate potential threats; to cope effectively with adverse events when they occur; and to adapt to changing conditions to ensure a viable path forward for yourself, your team, and your organization. Learn how to estimate what kinds of crises might be on your horizon, how your stakeholders are likely to react, and how to effectively communicate your way through it. A game-changing, organization-saving book ... complete with chapter-end activities, universally relevant action plans, and reflection questions to help you grow as a high-stakes leader.
Download or read book International Handbook of Organizational Crisis Management written by Christine M. Pearson and published by SAGE. This book was released on 2007-06-21 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: International Handbook of Organizational Crisis Management reflects the latest understanding of the field from prominent scholars and practitioners around the globe. Pushing the boundaries of crisis management research and practice , the handbook offers new frameworks and findings that capture insights and guidance for researchers and executives. Key Features * Provides the latest thinking on and encourages growing support of crisis management in todaya's business environment: Novel and poorly understood technologies, globalization, changing political climates, and a shifting social landscape are just a few of the forces currently changing the ways in which organizations experience crises. A? Challenges core assumptions and goes beyond conventional rules: Numerous books touch on the topic, but many lack rigor with untested fear based prescriptions and quick fixes. A? Offers a diversity of angles and levels of analysis: Crisis management is analyzed from societal, interorganizational, organizational, and individual perspectives. A? Presents international and multicultural perspectives: Crises are not perceived in the same way globally; therefore, international researchers and practitioners expose their views of crisis management from their own cultural angles. Intended Audience Offering a leading-edge overview of the field of crisis management, this resource is useful for researchers and thoughtful practitioners in business and management, psychology, and sociology. It can also be used in graduate courses such as Strategic Management and Business Policy, Corporate Strategy, Occupational/Industrial Psychology, and Communication Risk Management.
Download or read book Social Media Use In Crisis and Risk Communication written by Harald Hornmoen and published by Emerald Group Publishing. This book was released on 2018-10-01 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ebook edition of this title is Open Access and is freely available to read online. Presenting research on social media use in crisis and risk cases: a terrorist attack, a natural disaster and an infectious disease of international concern, this book investigates how social media plays a crucial role in mitigating or preventing crises.
