Download or read book Offshore Outsourcing written by Marcia Robinson and published by . This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Offshore Outsourcing of IT Work written by M. Lacity and published by Springer. This book was released on 2008-02-01 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book considers offshore client/supplier relationships' biggest challenges, including the protection of intellectual property, and managing knowledge transfer and offshore outsourcing at project level. Based on over 150 interviews and case studies, this is an invaluable read for managers and researchers looking to learn from real experiences.

Download or read book The Handbook of Global Outsourcing and Offshoring written by I. Oshri and published by Springer. This book was released on 2009-10-09 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

Download or read book Offshore Outsourcing of Services written by Ying Liu and published by . This book was released on 2006 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Outsourcing and Offshoring of Professional Services Business Optimization in a Global Economy written by Gupta, Amar and published by IGI Global. This book was released on 2008-03-31 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.

Download or read book IT IS Offshore Outsourcing Key risks and success factors written by Matthias Siebert and published by GRIN Verlag. This book was released on 2010-08-17 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essay from the year 2010 in the subject Business economics - Information Management, grade: 2,3, University of Göttingen, language: English, abstract: The enduring impact of the financial crisis forces more and more businesses to concentrate on their key competences because of dwindling sales. Nevertheless shareholders demand a reasonable reward for their investment in the business, customers expect an equal quality level and staff won’t accept salary cuts. One possible solution to satisfy at least the shareholders and customers is offshore outsourcing of IT/IS-services. Information technology (IT) and information systems (IS) are very complex topics in many cases and cause high costs. During the recession, cost cutting is often the number one strategy to keep the business running and beyond the break-even.

Download or read book Outsourcing and Offshoring Business Services written by Leslie P. Willcocks and published by Springer. This book was released on 2017-07-25 with total page 656 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.

Download or read book Outsourcing to India written by Mark Kobayashi-Hillary and published by Springer Science & Business Media. This book was released on 2013-03-09 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: A day does not pass without a newspaper report about yet another company that has started outsourcing technology or other business processes to India. Managers across the world are beating a path to India because it is the global leader for offshore IT-enabled services. Many corporate leaders seek to reduce their costs. Many seek to improve service quality, but not many understand India on their first visit and some are confused by clashes of culture. This book aims to introduce India, the major players in the Indian service industry, the reasons why you should utilise India as an offshore outsourcing destination and the steps you need to take to find and work with a local partner. This book advises you on who is important, where they are and what they are doing in India. It will help you to avoid cultural clashes and smooth over the traumatic transition period once you decide outsourcing to India is the right strategic decision for your company.

Download or read book The Gift of Global Talent written by William R. Kerr and published by Stanford University Press. This book was released on 2018-10-02 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: The global race for talent is on, with countries and businesses competing for the best and brightest. Talented individuals migrate much more frequently than the general population, and the United States has received exceptional inflows of human capital. This foreign talent has transformed U.S. science and engineering, reshaped the economy, and influenced society at large. But America is bogged down in thorny debates on immigration policy, and the world around the United States is rapidly catching up, especially China and India. The future is quite uncertain, and the global talent puzzle deserves close examination. To do this, William R. Kerr uniquely combines insights and lessons from business practice, government policy, and individual decision making. Examining popular ideas that have taken hold and synthesizing rigorous research across fields such as entrepreneurship and innovation, regional advantage, and economic policy, Kerr gives voice to data and ideas that should drive the next wave of policy and business practice. The Gift of Global Talent deftly transports readers from joyous celebrations at the Nobel Prize ceremony to angry airport protests against the Trump administration's travel ban. It explores why talented migration drives the knowledge economy, describes how universities and firms govern skilled admissions, explains the controversies of the H-1B visa used by firms like Google and Apple, and discusses the economic inequalities and superstar firms that global talent flows produce. The United States has been the steward of a global gift, and this book explains the huge leadership decision it now faces and how it can become even more competitive for attracting tomorrow's talent. Please visit www.hbs.edu/managing-the-future-of-work/research/Pages/default.aspx to learn more about the book.

Download or read book The Role of Organisational Change Management in Offshore Outsourcing of Information Technology Services written by T. R. Ramanathan and published by Universal-Publishers. This book was released on 2009-03 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: This research study seeks to understand the nature of organisational change with respect to offshore outsourcing of information technology services in a multinational pharmaceutical company, and to examine the effectiveness of approaches used to manage this change so that lessons may be drawn from these experiences. Despite the abundant literature on effective organisational change management, the key factors that need to be managed properly at different stages of the offshore outsourcing process are not well understood. The research adopts a processual view to paint a broad picture of the issues involved in these different stages. A generic process model of change, based on the review of the change literature, was first developed to represent how change was intended to occur. This model focuses on the following four stages in the change process: context, diagnosis and planning, implementation, and institutionalisation. The research employs an interpretive case study approach and draws on fieldwork from three independent information systems departments (cases) of the company, where offshore outsourcing programmes were implemented. Qualitative data from semi-structured interviews, direct observation and document analysis are analysed by applying the generic process model to produce a detailed account of the way in which change was managed in the case organisations. The findings reveal that a combination of contextual factors, both external and internal to the company, influenced the adoption and use of offshore outsourcing in the case organisations. Externally, the economic forces were found to be the main catalyst for the change, while internally the role of the executive leadership and the lack of internal resources further explain the motivations behind the adoption of offshore outsourcing. The study illustrates that achieving successful outcomes from offshore outsourcing activities critically depends on the organisation adequately addressing a number of factors, such as conveying a sense of urgency, developing and communicating the vision, identifying the benefits of change and how they will be delivered, generating short-term wins, providing education and training, developing a fit between the change and organisational culture, etc., throughout the change process. The findings also highlight the effects of offshore outsourcing on the case organisations, including change in job roles and responsibilities and organisational learning activities that enable corrective actions to improve change management efforts. An important contribution of this research is the development of a model providing a more comprehensive understanding of the change process associated with the implementation of offshore IT outsourcing. Recommendations for policy makers and change managers to improve change management practice based on the research findings, as well as recommendations for further research, form a significant part of the conclusions.

Download or read book The Offshore Nation written by Atul Vashistha and published by McGraw Hill Professional. This book was released on 2006-03-03 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Widely practiced by many Fortune 500 companies, global outsourcing has become one of the key strategic imperatives for successful enterprises. Often referred to as offshore outsourcing, services globalization is the next step in the evolution of global trade and capitalism. Top organizations are performing, buying, selling, and transforming services at an incredibly quick pace. Written by outsourcing and global services experts Atul and Avinash Vashistha, The Offshore Nation presents a comprehensive, balanced view of the rapid growth of outsourcing and its expanding role in corporate strategy, providing a roadmap for business leaders and upper-level managers to plan their own strategies. Drawing upon their vast experience as consultants to Fortune 1000, multinational corporations, the authors help you determine what role offshore services should play in your company, how to integrate the strategy into your overall corporate identity, and successfully manage the initiative on an enterprise-wide level. This practical, strategy-packed guide outlines the "big picture" of outsourcing, breaking down its different components and examining its impact on world and local economies and employment shifts. Covering outsourcing in many different countries and a variety of services--from IT, telecom, and customer service to accounting--the authors reveal best practices and step-by-step, proven methods for: Building a sound globalization strategy Identifying the processes that are mature enough to send offshore Choosing the right business model for globalizing IT, back office, and other services Attracting and retaining customers Effectively managing your suppliers Chock-full of valuable insights and tactical advice, The Offshore Nation is the authoritative primer for global outsourcing, helping companies to minimize the risks and maximize their return on investment.

Download or read book The Offshore Outsourcing of IT Services written by A. G. Rashid and published by . This book was released on 2010 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Technology and Offshore Outsourcing Strategies written by P. Brudenall and published by Springer. This book was released on 2005-05-23 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing has become one of the most important trends used in managing the enterprise during the last ten years and is now transforming the corporation. At the same time, it is one of the most talked about and hotly debated topics of our times. This book analyses these trends with leading outsourcing practitioners providing a strategic look at how the modern corporation can succeed through outsourcing, the pitfalls and hidden costs of offshoring, what to include in an outsourcing contract, and what outsourcing will look like in the future.

Download or read book Offshore Outsourcing of Services written by Carl Gomez and published by . This book was released on 2005 with total page 17 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Practice of Outsourcing written by Mary C. Lacity and published by Springer. This book was released on 2009-06-25 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt: A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.

Download or read book The Contracting Organization written by Simon Domberger and published by OUP Oxford. This book was released on 1998-11-19 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: When should organizations contract out services traditionally produced in-house? Is outsourcing another ephemeral management fad, or is it an efficient and effective means of delivering sevices and of adding value? What are the characteristics of strategically sound contracting decisions, and how can organizations prosper from the outsourcing revolution? These questions are among those tackled by Simon Domberger. Based on over a decade of research and consulting experience, its conclusions have many practical implications. The book develops an analytical decision-making framework for the assessment of contracting options, and has relevance in both the private and public sectors. Containing a wealth of illustrations and over 25 case studies, the coverage is fully international. Over 50 companies and public sector organizations are discussed, including well-known names such as Microsoft, BP, Marks & Spencer, and Samsung. This book will be valuable to all those seeking a better understanding of the outsourcing phenomenon, and useful to managers, strategists, management and business consultants, public sector administrators, policy makers, as well as to students of economics, business, management and public administration. Pre-publication Endorsements John Kay, Said Business School Oliver Hart, Harvard University Rob Grant, Georgetown University

Download or read book The Services Shift written by Robert E. Kennedy and published by FT Press. This book was released on 2009-01-09 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone's familiar with manufacturing offshoring by now. But a different phenomenon will soon drive even more powerful changes: the globalization of services. Until now, it's been virtually impossible to get a clear picture of what's going on, where, and why. Where are the jobs going? Which companies benefit -- or could benefit? How, exactly, does services offshoring work? Who makes a good partner? What are the public policy implications? The Services Shift answers all these questions and more, offering powerful insights for managers, policymakers, and citizens alike. Two leading researchers reveal how services offshoring is working in both industries and individual companies, and show how to define and implement realistic services sourcing goals. You'll review the types of players involved in services offshoring, and understand its geographical centers, from China and India to Hungary, Russia, Morocco, Brazil, South Africa, and Mauritius. Drawing on detailed interviews with dozens of participants, the authors review the management skillsets associated with successful services offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Finally, the authors preview emerging trends in services globalization.