Download or read book It s Not Always Right to Be Right written by Hamish Thomson and published by John Wiley & Sons. This book was released on 2021-03-08 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: A breakthrough guide to the real lessons of business Have you ever noticed that individuals of brilliance often fall short of their true potential? Great ideas, concepts and initiatives seldom break through the sea of business mediocrity. As a senior international leader with over 30 years corporate experience, Hamish Thomson has discovered that true transformation and breakthrough comes from personal insight — derived not from intellect or technical mastery, but from experience and observation of real-life occurrences. It’s Not Always Right to Be Right offers unique business and leadership insights, teachable models, and practical advice on what one needs to do differently to achieve desired results. Writing in a casual, autobiographical style, Hamish shares the key experiences and hard-won lessons that enabled him to drive significant change when all the right ways of doing things didn’t work. Packed with fascinating true-to-life stories and powerful, often counterintuitive lessons, this invaluable guide: Distills a lifetime of business wisdom into a single volume Offers honest business and leadership lessons drawn from a long and successful corporate career Features learning messages, practical steps, and shareable strategic models and frameworks to help you make a tangible difference where it counts Provides strategic models that can be used to frame discussions and drive change in individuals, teams, and entire organizations It’s Not Always Right to Be Right is a must-read for anyone starting out in the business and corporate world, for anyone in the middle of their career looking to break through to the next level, and for senior leaders seeking to improve performance and drive meaningful change.

Download or read book The Customer Is Not Always Right written by A.J. Adams and published by Andrews McMeel Publishing. This book was released on 2009-12-22 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service workers share their funniest and most cringeworthy stories of difficult, demanding, and just plain mind-boggling encounters with the public . . . “Ma’am, the rules clearly state that you cannot have any liquids over 3.4 ounces in your carry-on. If you’d like to, you could—” “But that’s not a liquid!” “Excuse me, ma’am?” “It’s not a liquid! It’s water!” Retailers, restaurants, and tech support providers believe service is king, but in The Customer Is Not Always Right, A.J. Adams proves that customers will do anything they can to put that motto to the test. Enjoy tales from the creator of the popular website Not Always Right, including half that are previously unpublished, showcasing customer-relations horror stories everyone can relate to. No matter what side of the counter you’re on, there are hilarious accounts about everything that can go wrong between the customer and retail or service provider. Whether it's a confrontation in the drive-through over not enough fries or arguing over a one-cent price difference on milk, this book proves the principle of “the customer is always right” can be dead wrong.

Download or read book Not Always Right Volume 1 written by A. J. Adams and published by . This book was released on 2018-10 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Customers are NOT always right...in fact, they can be outrageously wrong! If you've ever worked in a retail store, at a restaurant, or at any customer service job, then you know just how rude, strange, and wacky customers can be. The editors of the long-running site NotAlwaysRight.com have tirelessly sourced over 200 of the best real-life stories of ridiculous customers and the resilient employees that face them daily.

Download or read book Love is Always Right written by Josh McDowell and published by Thomas Nelson Publishers. This book was released on 1996 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Theologically, say the authors, telling right from wrong begins with understanding that the essential nature of God is love. Josh and Norm build on this foundatin to develop a step-by-step decision making plan you can apply to every situation. Includes numerous examples.

Download or read book Common Valor written by Frank Viscuso and published by Fire Engineering Books. This book was released on 2018-04-13 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In Common Valor, Frank Viscuso describes the firefighting world as only a firefighter can. Viscuso captures the human emotion and drama from firefighters who have endured a wide range of firefighting and rescue scenarios. He goes way beyond the stories that the public may hear about. With Common Valor, you live it. From these dramatic descriptions, you feel yourself right there, up close with the rescuers. From seeing fellow firefighters die to being caught in a flashover and living to tell about it, Common Valor captures the true spirit and camaraderie of firefighters." —Harvey Eisner If you are a firefighter, or hope to be one someday, you need to read Common Valor. This book captures the true spirit of firefighting and all the emotions that accompany what has been called both the greatest and most stressful job on earth.

Download or read book The News from Spain written by Joan Wickersham and published by Vintage. This book was released on 2012-10-09 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author of the acclaimed memoir The Suicide Index returns with a virtuosic collection of stories, each a stirring parable of the power of love and the impossibility of understanding it. Spanning centuries and continents, from eighteenth-century Vienna to contemporary America, Joan Wickersham shows, with uncanny exactitude, how we never really know what’s in someone else’s heart—or in our own.

Download or read book The Public Library written by and published by Chronicle Books. This book was released on 2014-05-27 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: A gorgeous visual celebration of America's public libraries including 150 photos, plus essays by Bill Moyers, Ann Patchett, Anne Lamott, Amy Tan, Barbara Kingsolver, and many more. Many of us have vivid recollections of childhood visits to a public library: the unmistakable musty scent, the excitement of checking out a stack of newly discovered books. Today, the more than 17,000 libraries in America also function as de facto community centers offering free access to the internet, job-hunting assistance, or a warm place to take shelter. And yet, across the country, cities large and small are closing public libraries or curtailing their hours of operation. Over the last eighteen years, photographer Robert Dawson has crisscrossed the country documenting hundreds of these endangered institutions. The Public Library presents a wide selection of Dawson's photographs— from the majestic reading room at the New York Public Library to Allensworth, California's one-room Tulare County Free Library built by former slaves. Accompanying Dawson's revealing photographs are essays, letters, and poetry by some of America's most celebrated writers. A foreword by Bill Moyers and an afterword by Ann Patchett bookend this important survey of a treasured American institution.

Download or read book Didi Volume 1 Birth written by Christian Galli and published by Le Lombard. This book was released on 2024-05-29T00:00:00+02:00 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: If I told you that I was hiding a giant frog with supernatural powers in my bedroom, you’d think I was nuts, right? But you’d be wrong! Hold on tight: you’re about to meet... Didi! A fantastical adventure full of mysteries and surprises that marks the start of a beautiful friendship!

Download or read book Through Asia Volume 1 written by Dr. Sven Hedin and published by Jazzybee Verlag. This book was released on 2023-08-10 with total page 469 pages. Available in PDF, EPUB and Kindle. Book excerpt: Right in the heart of Asia, where Britain, Russia and China stretched encroaching fingers towards a possible meeting, lies the mysterious tract of country passed over in half a page in our geography books, and omitted, except in vague and general outline, from our atlases. It is a region about which people have inquired little. North and South have been eagerly explored; the Pole and Sahara are brought, so to speak, to our doors. But the centuries have passed with but few at tempts to penetrate the core of the mysterious East. There is something about the very name of Khotan, of the Pamirs, of Mus-tagh-ata, which tickles the imagination, and we confess to something of a superstitious thrill in opening Dr. Sven Hedin's book. For if the hidden Lama is to be unveiled, surely we have a right to expect portents. But what do we find? That Dr. Hedin visited the Temple of the Ten Thousand Images and " had tea " with the " Living Buddha! " Yet that was a mere incident, disposed of in a few lines of a book whose every page is alive with serious interest. Dr. Hedin has plenty of humour, and of good humour, but his book is one to be taken seriously. He has traversed thousands of miles where no European had ever before set foot; his adventures and experiences have been in themselves extraordinary, and his discoveries of far-reaching importance; but perhaps the charm of the book lies, as much as anywhere else, in the writer's art of telling his story simply and unaffectedly and of keeping the warm human interest alive from first to last. There is hardly a more fascinating or a more thrilling travel book. The descriptions of the various attempts to scale the Mus-tagh-ata, of the wonderful scenic effects, of the mental and physical sensations of the traveller, and the grand invincibility of the Father of the Ice Mountains, are enough to set the nerves a-tingling in the bare reading.

Download or read book The Development of Ethics Volume 1 written by Terence Irwin and published by Oxford University Press, USA. This book was released on 2007-09-20 with total page 841 pages. Available in PDF, EPUB and Kindle. Book excerpt: Volume 1: From Socrates to the Reformation.

Download or read book Biblical Illustrator Volume 1 written by Exell, Joseph S. and published by Delmarva Publications, Inc.. This book was released on with total page 13440 pages. Available in PDF, EPUB and Kindle. Book excerpt: Would you like it if one of the greatest preachers could help you prepare your sermons? How about 20+ ministers to assist you with your sermon? Joseph Exell included content from some of the most famous preachers such as Dwight L. Moody, Charles Spurgeon, J. C. Ryle, Charles Hodge, Alexander MacLaren, Adam Clark, Matthew Henry and many more. He compiled this 56 volume Biblical Illustrator Commentary and Delmarva Publications, Inc. is publishing it in a 6 volume digital set with a linked table of contents for ease of studying. This set includes the analysis on entire Bible, Old and New Testament. Complete your resources with this Biblical Illustrator by Joseph Exell.

Download or read book Answering Jewish Objections to Jesus Volume 1 written by Michael L. Brown and published by Baker Books. This book was released on 2000-02-01 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: An honest, fair, and thorough discussion of the issues raised in Jewish Christian apologetics, covering thirty-five objections on general and historical themes.

Download or read book Measures for Clinical Practice and Research A Sourcebook Volume 1 Couples Families and Children written by Joel Fischer Professor of Social Work University of Hawai'i and published by Oxford University Press, USA. This book was released on 2006-12-13 with total page 682 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fourth edition of this essential resource has dozens of new scales as well as updated information for existing instruments, expanding and cementing its utility for members of all the helping professions, including psychology, social work, psychiatry, counseling, nursing, and medicine. Each instrument is reproduced in its entirety and critiqued by the editors, who provide guidance on how to select and score them. This first volume covers measures for use with couples, families, and children; its companion focuses on adults. Alone or as a set, these classic compendiums are powerful tools that clinicians and researchers alike will find an invaluable addition to - or update of - their libraries. Giving clinicians the scales they need to measure their clients' problems and monitor their outcomes, these all-in-one sourcebooks bring effective, accountable practice within reach for today's busy professionals.

Download or read book The James Lovegrove Collection Volume 1 written by James Lovegrove and published by Solaris. This book was released on 2014-12-02 with total page 865 pages. Available in PDF, EPUB and Kindle. Book excerpt: DAYS Nominated for the Arthur C. Clarke Award Days is a gigastore the size of a small city, whose security are licensed to kill and whose seven owners brood in the penthouse, far removed from the desperate scramble of consumerism. But at what price commerce? Security man Frank has lost his reflection, Books are entering a localised war with Computers, and there is a riot in Third World Instruments. Time for another flash sale... UNTIED KINGDOM Nominated for the John W. Campbell Memorial Award When the village of Downbourne is raided and schoolmaster Fen Morris’s wife Moira is snatched, there are no authorities to turn to. In the absence of its government – in exile in the Caribbean following the ‘Unlucky Gamble’ – and subject to random bombings and leaflet drops, the UK is lawless and falling apart. Their marriage was a disaster, but Fen sets out to recover her anyway; but does she even want rescuing?

Download or read book Measures for Clinical Practice and Research Volume 1 written by Kevin J. Corcoran and published by Oxford University Press, USA. This book was released on 2013-08-15 with total page 742 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume covers assessment for instruments for use with adults.

Download or read book Calvin s Complete Commentary Volume 1 written by Calvin, John and published by Delmarva Publications, Inc.. This book was released on with total page 3844 pages. Available in PDF, EPUB and Kindle. Book excerpt: Calvin's Complete Commentary on the Bible: Deluxe Edition features two linked tables of contents: one at the beginning of the volume, which takes you to individual books, and the other at the beginning of each book linking to its verses. VOLUME 1- GENESIS TO JOSHUA VOLUME 2 - PSALMS TO ISAIAH VOLUME 3 - JEREMIAH TO LAMENTATIONS VOLUME 4 - EZEKIEL TO JOEL VOLUME 5 - OBADIAH TO MALACHI VOLUME 6 - MATTHEW TO JOHN VOLUME 7 - ACTS TO EPHESIANS VOLUME 8 - PHILIPPIANS TO JUDE John Calvin (French: Jean Calvin French pronunciation: [ʒɑ̃ kalvɛ̃], born Jehan Cauvin: 10 July 1509 – 27 May 1564) was an influential French theologian and pastor during the Protestant Reformation. He was a principal figure in the development of the system of Christian theology later called Calvinism. Calvin's writings are among some of the greatest in Church history and would be an asset to any library.

Download or read book The Poetical Works of Oliver Wendell Holmes In Three Volumes written by Oliver Wendell Holmes and published by BoD – Books on Demand. This book was released on 2023-07-28 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reproduction of the original.