Download or read book Inner Impression Outer Expression written by Tianamonet Tobie and published by Xlibris Corporation. This book was released on 2010-04 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Amaze Every Customer Every Time written by Shep Hyken and published by Greenleaf Book Group. This book was released on 2013-09-03 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.

Download or read book Expression and the Inner written by David H. Finkelstein and published by Harvard University Press. This book was released on 2008-12-15 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: At least since Descartes, philosophers have been interested in the special knowledge or authority that we exhibit when we speak about our own thoughts, attitudes, and feelings. Expression and the Inner contends that even the best work in contemporary philosophy of mind fails to account for this sort of knowledge or authority because it does not pay the right sort of attention to the notion of expression. Following what he takes to be a widely misunderstood suggestion of Wittgenstein's, Finkelstein argues that we can make sense of self-knowledge and first-person authority only by coming to see the ways in which a self-ascription of, say, happiness (a person's saying or thinking, "I'm happy this morning") may be akin to a smile--akin, that is, to an expression of happiness. In so doing, Finkelstein contrasts his own reading of Wittgenstein's philosophy of mind with influential readings set out by John McDowell and Crispin Wright. By the final chapter of this lucid work, what's at stake is not only how to understand self-knowledge and first-person authority, but also what it is that distinguishes conscious from unconscious psychological states, what the mental life of a nonlinguistic animal has in common with our sort of mental life, and how to think about Wittgenstein's legacy to the philosophy of mind.

Download or read book Face Value written by Alexander Todorov and published by Princeton University Press. This book was released on 2017-05-30 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: The scientific story of first impressions—and why the snap character judgments we make from faces are irresistible but usually incorrect We make up our minds about others after seeing their faces for a fraction of a second—and these snap judgments predict all kinds of important decisions. For example, politicians who simply look more competent are more likely to win elections. Yet the character judgments we make from faces are as inaccurate as they are irresistible; in most situations, we would guess more accurately if we ignored faces. So why do we put so much stock in these widely shared impressions? What is their purpose if they are completely unreliable? In this book, Alexander Todorov, one of the world's leading researchers on the subject, answers these questions as he tells the story of the modern science of first impressions. Drawing on psychology, cognitive science, neuroscience, computer science, and other fields, this accessible and richly illustrated book describes cutting-edge research and puts it in the context of the history of efforts to read personality from faces. Todorov describes how we have evolved the ability to read basic social signals and momentary emotional states from faces, using a network of brain regions dedicated to the processing of faces. Yet contrary to the nineteenth-century pseudoscience of physiognomy and even some of today's psychologists, faces don't provide us a map to the personalities of others. Rather, the impressions we draw from faces reveal a map of our own biases and stereotypes. A fascinating scientific account of first impressions, Face Value explains why we pay so much attention to faces, why they lead us astray, and what our judgments actually tell us.

Download or read book Judge This written by Chip Kidd and published by Simon and Schuster. This book was released on 2015-06-02 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: First impressions are everything. They dictate whether something stands out, how we engage with it, whether we buy it, and how strongly we feel. In Judge This, the reader travels through a day in the life of renowned designer Chip Kidd as he takes in first impressions of all kinds. We follow this visual journey with Kidd as he encounters and engages with everyday design, breaking down the good, the bad, the absurd and the brilliant as only a designer can. From the design of the paper you read in the morning to the subway ticket machine to the books you browse to the smartphone you use to the packaging for the chocolate bar you buy as an afternoon treat, Kidd will reveal the hidden secrets behind each of the design choices, with a healthy dose of humour, expertise and judgment

Download or read book Out of Touch written by Leia Howard and published by . This book was released on 2018-12-17 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: Touch of Gray is an urban fantasy series featuring Gray Graham, a touch clairvoyant. She is one of the thousands of Psycepts, psychics or those with enhanced perception, that were genetically identified by the US government. Rather than stay in America with the possibility that she could be drafted into service or compelled to use her gifts to benefit US agencies at the expense of her freedom, Gray sought asylum in the Greater Tribal Council of the Americas (GT). The GT is a country formed following the American Civil War when various Native American / Alaskan or First Nation tribes formed an alliance and fought non-native settlers to a standstill. The GT and its neighbors the US, Canada, and Mexico are geographic allies with different ideologies. The GT grants permanent resident status to Psycepts like Gray, upon certain conditions. In exchange for her living in the GT, Gray assists police with missing persons or homicide cases. The difference is that Gray chooses which petitions she accepts and her contract has an expiration date. Gray has lived in the GT for fifteen years and has kept herself away from most of the Psycept concerns. It seems as if the rest of the world has forgotten Psycepts and moved on. However, nothing is that easy and events conspire to drag Psycepts, and Gray, back into the wider world.

Download or read book The Spectator written by and published by . This book was released on 1909 with total page 1140 pages. Available in PDF, EPUB and Kindle. Book excerpt: A weekly review of politics, literature, theology, and art.

Download or read book Pennsylvania School Journal written by and published by . This book was released on 1868 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Second Dawn written by Swami Shivom Tirth and published by Swami Shivom Tirth Ashram Inc. This book was released on 2005 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1965, Swami Shivom Tirth spent some time with his spiritual master Swami Vishnu Tirth Maharaj (Maharajshri) in Jagannathpuri. During the twenty days in Jagannathpuri, he enjoyed meditation and spiritual conversations with Maharajshri to his heart?s content. As such Maharajshri usually stayed in the divine state, but since there was no one here to disrupt this state, Maharajshri was constantly in a meditative state. Even while conversing, his state of divinity was maintained. This book is a compilation of Maharajshri?s experiences regarding Swami Gangadhar Tirth Maharaj and Kalikishore (Swami Narayan Tirth Dev Maharaj, Baba), which he discussed with the author in Jagannathpuri. Whatever Maharajshri experienced, he narrated it to the author verbatim. There was no mental interference by Maharajshri in these experiences. It was like someone watching the television and narrating it to you. Maharajshri?s inner-eyes were awake and active, hence everything was visible to him.

Download or read book The R I Schoolmaster written by and published by . This book was released on 1868 with total page 604 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Manuscripts of J B Fortscue Esq written by William Wyndham Grenville Baron Grenville and published by . This book was released on 1927 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Reports from Committees written by Great Britain. Parliament. House of Commons and published by . This book was released on 1837 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Encyclop dia of Evidence written by Edgar Whittlesey Camp and published by . This book was released on 1903 with total page 1012 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Professional and Amateur Photographer written by and published by . This book was released on 1903 with total page 524 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Works of Thomas Goodwin written by Thomas Goodwin and published by . This book was released on 1861 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Works of Thomas Goodwin D D written by Thomas Goodwin (D.D.) and published by . This book was released on 1861 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Knowledge Based Intelligent Information and Engineering Systems 1 written by Mircea Gh. Negoita and published by Springer Science & Business Media. This book was released on 2004-09-17 with total page 1337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation The three-volume set LNAI 3213, LNAI 3214, and LNAI 3215 constitutes the refereed proceedings of the 8th International Conference on Knowledge-Based Intelligent Information and Engineering Systems, KES 2004, held in Wellington, New Zealand in September 2004. The over 450 papers presented were carefully reviewed and selected from numerous submissions. The papers present a wealth of original research results from the field of intelligent information processing in the broadest sense; among the areas covered are artificial intelligence, computational intelligence, cognitive technologies, soft computing, data mining, knowledge processing, various new paradigms in biologically inspired computing, and applications in various domains like bioinformatics, finance, signal processing etc.