Download or read book Modern Library Technology and Reference Services written by Samuel T. Huang and published by Psychology Press. This book was released on 1993 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: A dozen articles suggest a variety of ways for libraries to enhance their daily reference service and the image of librarianship, and to bring in more users. They emphasize the interaction of both the staff and the clients with new technology. Also published as The Reference Librarian, no. 39, 1993. No index. The paper edition has the same ISBN. Annotation copyright by Book News, Inc., Portland, OR

Download or read book Reference Services and Media written by Linda S. Katz and published by Routledge. This book was released on 2001-07-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This informative volume gives you valuable information about various aspects of reference services and media, including changes, planning issues, and the use and impact of new technologies.

Download or read book Modern library technology and reference services written by Eline Czetyrbok and published by . This book was released on with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Library technology simply provides us information delivery mechanism. It expands new areas of service which reference librarians traditionally have not preformed. This new development is a welcome avenue for the librarians to perform whatever they do a little easier and better. It has been assumed that with advanced technology, libraries do not need as many professional librarians as they used to have. Many studies attest to the pitfalls of this concept. These studies have concentrated on coping with the technostress and burnout which reference librarians are encountering. Modern Library Technology and reference Services contains ten chapters. First chapter describes the study on web-based reference services in academic libraries. Chapter second has been described the results of a study which treats public library system as multi product enterprises providing lending services across a range of media and serving as an information center for its users. Third chapter focuses on some incipient embedded librarian programs, as well as the obstacles achieving embedded practice. The impact of information behavior in academic library services quality: a case study of the science and technology area has been discussed in fourth chapter. Fifth chapter ensures the modeling web-based library services quality. Sixth chapter reviews the different patrons and different missions, bringing two library cultures and functions together presented many challenges, but the library today is a vital, innovative space for learning. Seventh chapter focuses on the issue of VRS accessibility and also propose an active model to increase VRS usage. A case study on the appropriateness of using quick response (QR) codes in libraries and museums has been represented in chapter eighth. Ninth chapter elaborates the reference library services in the digital environment. The purpose of last chapter is to describe innovate approaches of concept analysis (CA) from nursing scholarship, and also describes the theoretical foundations and application of CA approaches from nursing scholarship and presents an abbreviated case of its application to usage, a concept of interest to the LIS community.

Download or read book Implementing Virtual Reference Services written by Beth Thomsett-Scott and published by American Library Association. This book was released on 2013-02-07 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...

Download or read book Emerging Solutions in Reference Services written by John D. Edwards and published by Routledge. This book was released on 2013-10-18 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can you enhance reference services without adding staff? Modern law librarians are under growing pressure to keep up with new technologies, deal instantly with the demands of patrons, keep the library safe and user-friendly, and generally offer the best possible service while keeping costs down. Emerging Solutions in Reference Services: Implications for Libraries in the New Millennium is a very practical guide for coping with rapidly changing technology and increasing demands for services. Its sane, well-researched advice and suggestions can help you deal with the hectic days and nights behind the reference desk. Emerging Solutions in Reference Services suggests up-to-date, innovative ways to deal with the traditional issues confronting librarians, including: handling problem patrons and ensuring security assigning reference responsibilities teaching patrons at the reference desk or on library tours drafting enforceable rules avoiding the unauthorized practice of law charging--or not charging--fees for services cross-training reference personnel Some of the traditional problems of law librarians are solved by computers; others are actually exacerbated by the new technologies available. In addition to finding ways that technology can help law librarians, Emerging Solutions in Reference Services offers solutions for the special problems posed by new technology, including questions of Web design, setting up online reference services, virtual library tours, Internet training for patrons, and ensuring technological competency of staff. In these days of decreasing budgets and increasing demands for services, Emerging Solutions in Reference Services is an invaluable resource for the librarian caught in the middle.

Download or read book Digitizing the Modern Library and the Transition From Print to Electronic written by Bhardwaj, Raj Kumar and published by IGI Global. This book was released on 2017-08-11 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: The development of online digital libraries has enhanced the availability of printed materials. By implementing these systems, this ensures the access of material to universities, students, and bibliophiles. Digitizing the Modern Library and the Transition From Print to Electronic is a pivotal reference source for the latest techniques and initiatives needed to transition libraries into the digital age. Featuring extensive coverage on relevant areas such as electronic resource management, library management software, and semantic web, this publication is an ideal resource for faculty members, research scholars, students, information specialists, and librarians in universities and in academic, public, and special libraries.

Download or read book Technical Services in the 21st Century written by Samantha Schmehl Hines and published by Emerald Group Publishing. This book was released on 2021-01-08 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: By showcasing the work of technical services, and the ground-breaking changes they have encountered, this edited collection provides readers with an opportunity to re-assess the opportunities and challenges for library administration, and to understand how libraries should be managed in the future.

Download or read book Digital Reference Services written by Linda S Katz and published by Routledge. This book was released on 2013-10-31 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings. Experts in the field convey numerous opinions and theory about the growth of this new approach to answering reference questions. This book teaches librarians new methods and techniques for offering technologically advanced reference services to the public. The first half of Digital Reference Services includes such topics as: real-time or “live online” reference services the historical development of digital reference services and the role of the reference librarian mediated online searches how to create a virtual-ready reference collection of elite reference Web sites—includes a list of the top sites available to the public how to start and operate a digital reference desk in your library The second half of Digital Reference Services covers examples of libraries—both large and small—which have used revolutionary ideas to bring electronic reference services to their patrons. These ideas include: utilizing ATM-like kiosks in remote locations from library buildings to connect with underserved populations implementing live, interactive web-based reference services—the challenges and benefits, cost, training, and workload requirements evaluating your real-time references services—investigating self-assessment and blind reviewing, incorporating your assessment into an existing evaluative program, and obtaining the administrative support essential for an accurate assessment creating a statewide virtual reference system—selecting software, developing policy, marketing, coordinating the project, and staffing and training online reference management for smaller libraries—because of the smaller staff, smaller budget, and smaller amount of patrons, is it a feasible addition to the library? much more! This well-referenced volume contains case examples, figures, useful Web sites, and case histories to show how the basic principles of digital reference services work. Librarians and students of information and library science will find Digital Reference Services a helpful resource to enhance their library and electronic reference expertise.

Download or read book The Neal Schuman Library Technology Companion written by John J. Burke and published by American Library Association. This book was released on 2013-06-20 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: This all-in-one guide helps readers contribute to improving institutional performance, boost productivity, and stay connected to the latest library technology topics and tools.

Download or read book Modern Library Technologies for Data Storage Retrieval and Use written by Wei, Chia-Hung and published by IGI Global. This book was released on 2013-02-28 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, libraries have embraced new technologies that organize and store a variety of digital information, such as multimedia databases, digital medical images, and content-based images. Modern Library Technologies for Data Storage, Retrieval, and Use highlights new features of digital library technology in order to educate the database community. By contributing research from case studies on the emerging technology use in libraries, this book is essential for academics and scientists interested in the efforts to understand the applications of data acquisition, retrieval and storage.

Download or read book Neal Schuman Library Technology Companion written by John J. Burke and published by American Library Association. This book was released on 2020-03-18 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Informed by a large-scale survey of librarians across the spectrum of institution types, this guide will be a true technology companion to readers at all experience levels.

Download or read book Modern Library Services written by B. G. Mukhyadal and published by Ess Ess Publication. This book was released on 2017-09-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Libraries are constantly facing challenges due to new technology. To keep up with the latest developments, modernizing facilities and using electronic information tools and techniques to provide services in digital form have become essential. This has caused a major shift in the responsibilities of librarians, who are not only engaged in collection development but are also entrusted to provide advanced technological services, as well as generating financial resources for their respective institutions. This change has become easier in the electronic information era as information is treated as the ultimate resource. Computers and networks are expected to play an increasingly important role for resource sharing and information management. Use of information and communications techonology (ICT) is now treated as an essential technology for libraries. Emerging technologies, media, publishing trends, information storage methods, information retrieval practices, and more have changed the concept of library and information services. In this book, analyses are given of the possible changes in library and information services due to the emergence of the digital and virtual environment. The contents of this volume are broadly divided into twelve chapters on these topics, including: ICT in Libraries; Electronic Resources in Libraries; Soft Skills and Librarians; Institutional Repository; Intellectual Property Rights and Copyright; Marketing of Library Services; Application of Cloud Computing in Libraries; E-Learning and Librarianship; Knowledge Management in the Digital Era; Emerging Technology in Libraries; Open Source Software; and Modern Library Services. [Subject: Library Science]

Download or read book Digital versus Non Digital Reference written by Linda S Katz and published by Routledge. This book was released on 2013-05-13 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn West—proprietor of librarian.net and the “hippest ex-librarian on the Web” according to Wired magazine—the book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves® and Google Answers™ to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiences—good and bad—in starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book’s contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that “it’s all available online,” cultural and/or language barriers to text-based reference services, and patrons’ experiences with reference tools, from a librarian’s perspective. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses: policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan’s Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey’s virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive reference Digital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.

Download or read book Library Users and Reference Services written by Linda S Katz and published by Routledge. This book was released on 2013-05-13 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work. Library Users and Reference Services is divided into four sections of chapters which cover a broad range of topics to assist readers in planning and delivering appropriate services. Section One explores customer service, economics of information, and marketing as key concepts useful in studying information needs of specific groups in the population. Section Two focuses on scholars and students in three broad academic disciplines: science, humanities, and social sciences. Section Three covers groups with special characteristics such as age, economic standing, gender, or profession. Section Four discusses evaluation and provides guidance in the use of the most widely accepted measures for assessing reference effectiveness. The book’s final chapter explores redesigning reference services for the future, providing a glimpse of how such services may change. Library Users and Reference Services is a practical guide to help readers understand the many issues related to serving diverse populations in a community. Reference librarians and graduate library school students and faculty will learn more effective ways to help a heterogeneous public with the help of this new book.

Download or read book Staffing the Modern Library written by John M. Cohn and published by . This book was released on 2005 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cohn & Kelsey explore changes undergone by libraries since the advent of technology & the Web, & offer new strategies for personnel & organisation. They define 21st century library competencies, develop competency-based job descriptions & offer other ideas for achieving a lean organisation.

Download or read book Virtual Reference Services written by Stacey Kimmel and published by CRC Press. This book was released on 2003-09-10 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library settings and discusses the issues, trends, and practices involved in offering this kind of service. The chapters go beyond descriptions of services to offer practical advice and suggestions for product selection, policy setting, technical support, collaborative efforts, staffing, training, marketing, budgeting, evaluation, and administration. Case studies, relevant Web sites, and vendor information are included. An ample selection of tables, figures, and illustrations makes important information easy to access and understand. From the editors: “The purpose of this book is to describe the state of the art in virtual reference services, by which we mean real-time, interactive reference service with a librarian, offered online via chat or videoconferencing. Significant players in virtual reference services have prepared chapters for this book. Some of these address virtual reference as a service trend. Others describe services in a variety of settings, including public, academic, and special libraries. Some focus on one aspect of virtual reference, such as statistics/evaluation, policy setting, or the reference interaction. Our intent is to provide an opportunity for reflection on the impact of virtual reference services on librarians, clients, and libraries, as well as to offer a glimpse of the future.” Virtual Reference Services: Issues and Trends addresses topics that will help institutions and VR professionals provide more effective services. Chapters focus on: the principles and concepts of continuous quality improvement (CQI) for virtual reference, such as the Kano Model of user satisfaction—and how it can help libraries improve their VR services a case study of the adoption of VR service at the Suffolk Cooperative Library System in New York, with emphasis on the benefits of maintaining a user-centered perspective to help inform decisions about procedures and services staff selection, structuring the work environment, scheduling, and other VR issues at a large university library collaborative VR services in the state of New Jersey and the development of the “Q and A NJ” initiative and the experiences of two participating public libraries the development and testing of innnovative software developed through a partnership with a high tech company statewide and regional VR collaboration in Florida, with a comprehensive and detailed overview of that state's VR initiatives post-implementation issues such as high call volume, difficult users, training and quality assessment, and service improvement a report from a medical/dental library participating in a multitype library collaborative VR service—with insights on budgeting, training, administration/coordination, morale, marketing, user reaction, and how a health sciences library contributes to (and benefits from) this kind of initiative VR services at The Boeing Corporation a model and framework for collecting and making use of statistical data in a VR service, with AskERIC's implementation as an example the nature of the user-librarian VR interaction, with an insightful analysis of chat transcripts from Carnegie Mellon University how users interact with various services offered on library Web pages, with an illuminating comparison of the use of the library Web site search tool at Southern Illinois University-Carbondale vs. the use of the VR service available on that site

Download or read book Business Reference Services and Sources written by Linda S Katz and published by Routledge. This book was released on 2013-04-03 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most proactive source for business reference librarian information on the market, Business Reference Services and Sources: How End Users and Librarians Work Together shows you that the librarian-customer relationship is as synergistic as ever. It gives you timely facts about how librarians and users work together and how those partnerships are built. In it, you’ll encounter group projects done by faculty, students, external users, and non-librarian supervisors and discover an enlightening spirit of collaboration lacking in most research literature today. Further establishing the marketability of contemporary research librarians, Business Reference Service and Sources goes to the front lines of business reference service, solidifying and updating the librarian-user partnership. You’ll see how research librarians can reach users at the crux of their needs. Overall, individual chapters address the needs of such people as students, business school officials, and corporations. Specifically, you’ll read about these areas: Internet business research and ESL students corporate home pages as supplements to traditional business resources networking with community business sources synergy in the information specialist-customer partnership avoiding information overload in bibliographic instruction the Internet’s impact on government documents assessing the validity of electronic journals underprivileged, nontraditional students and bibliographic instruction Today, in our climate of negative ad campaigns directed at libraries and librarians in general, business reference librarians face many challenges, academic as well as professional. But if you’re one of the vocal, proactive supporters of productive librarian-customer partnerships, this book will help you “grow feet” and move out from behind the restrictive comfort of your desk into the world’s classrooms and manufacturing teams. Certainly, Business References and Sources will convince you that collaborative projects between contemporary reference librarians and end-users are alive and well.