Download or read book Empathy HBR Emotional Intelligence Series written by Harvard Business Review and published by Harvard Business Press. This book was released on 2017-04-18 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using empathy around the workplace. Empathy is credited as a factor in improved relationships and even better product development. But while it’s easy to say “just put yourself in someone else’s shoes,” the reality is that understanding the motivations and emotions of others often proves elusive. This book helps you understand what empathy is, why it’s important, how to surmount the hurdles that make you less empathetic—and when too much empathy is just too much. This volume includes the work of: Daniel Goleman Annie McKee Adam Waytz This collection of articles includes “What Is Empathy?” by Daniel Goleman; “Why Compassion Is a Better Managerial Tactic Than Toughness” by Emma Seppala; “What Great Listeners Actually Do” by Jack Zenger and Joseph Folkman; “Empathy Is Key to a Great Meeting” by Annie McKee; “It’s Harder to Empathize with People If You’ve Been in Their Shoes” by Rachel Rutton, Mary-Hunter McDonnell, and Loran Nordgren; “Being Powerful Makes You Less Empathetic” by Lou Solomon; “A Process for Empathetic Product Design” by Jon Kolko; “How Facebook Uses Empathy to Keep User Data Safe” by Melissa Luu-Van; “The Limits of Empathy” by Adam Waytz; and “What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence” an interview with Daniel Goleman by Andrea Ovans. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Download or read book Feelings Ninja written by Mary Nhin and published by Ninja Life Hacks. This book was released on 2021-07-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does your child struggle with their feelings and emotions? Feelings can change like a roller coaster. An important step in helping children cope with their emotions is to help them recognize and identify them-all of them. Emotions and feelings aren't right or wrong. They just exist. From positivity to frustration and anger, they are all part of the many emotions we experience. When you help your child understand his or her feelings, they are better equipped to manage them effectively. In this story, Feelings Ninja experiences a lot of feelings and learns how to recognize and identify emotions: Positive Calm Lonely Frustrated Angry Life is tough. But so are you! The new children's book series, Ninja Life Hacks, was developed to help children learn valuable life skills. Fun, pint-size characters in comedic books easy enough for young readers, yet witty enough for adults. The Ninja Life Hacks book series is geared to kids 4-11. Perfect for boys, girls, early readers, primary school students, or toddlers. Excellent resource for counselors, parents, and teachers alike. Collect all the Ninja Life Hacks books and visit the author's profile for fun freebies!

Download or read book Meeting Emotional Needs in Intellectual Disability written by Tanja Sappok and published by . This book was released on 2021-08-30 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a developmental perspective, the authors offer a new, integrated model for supporting people with intellectual disability (ID). This concept builds upon recent advances in attachment informed approaches, by drawing upon a broader understanding of the social, emotional, and cognitive competencies of people with ID, which is grounded in developmental neuroscience and psychology. The book explores in detail how challenging behaviour and mental health difficulties in people with ID arise when their basic emotional needs are not being met by those in theenvironment. Using individually tailored interventions, which complement existing models of care, practitioners can help to facilitate maturational processes and reduce behaviour that is challenging to others. As a result, the "fit" of a person within his or her individual environment can be improved. Case examples throughout the book illuminate how this approach works by targeting interventions towards the person's stage of emotional development.This book will be of interest to a wide range of professionals working with people with ID, including: clinical psychologists, psychiatrists, occupational therapists, learning disability nurses, speech and language therapists, and teachers in special education settings, as well as parents and caregivers.

Download or read book Canine Confidential written by Marc Bekoff and published by University of Chicago Press. This book was released on 2018-04-13 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get to know your best friend better: “Everyone who owns a dog, breeds or trains dogs, or works with dogs should read this informative book.” —Library Journal Just think about the different behaviors you see at a dog park. We have a good understanding of what it means when dogs wag their tails—but what about when they sniff and roll on a stinky spot? Why do they play tug-of-war with one dog, while showing their bellies to another? Why are some dogs shy, while others are bold? What goes on in dogs’ heads and hearts—and how much can we know and understand? Written by award-winning scientist—and lifelong dog lover—Marc Bekoff, Canine Confidential not only brilliantly opens up the world of dog behavior, but also helps us understand how we can make our dogs’ lives better. Rooted in the most up-to-date science on cognition and emotion—fields that have exploded in recent years—Canine Confidential is a wonderfully accessible treasure trove of new information and myth-busting. Peeing, we learn, isn’t always marking; grass-eating isn’t always an attempt to trigger vomiting; it’s okay to hug a dog—on their terms; and so much more. There’s still much we don’t know, but at the core of the book is the certainty that dogs do have deep emotional lives, and that as their companions and trainers we must recognize them as the unique, complex individuals they are—so we can keep them as happy and healthy as possible. “Bekoff shares his own studies and others’ research, along with real-life stories, in a winning tone.” —Booklist

Download or read book How to Run a Meeting written by Antony Jay and published by Harvard Business Review Press. This book was released on 2009-06-08 with total page 33 pages. Available in PDF, EPUB and Kindle. Book excerpt: What makes for a great meeting? As a leader, how can you keep discussions on point and productive? In How to Run a Meeting, Antony Jay argues that too many leaders fail to plan adequately for meetings. In this bestselling article, he defines the characteristics that contribute to success, from keeping formal minutes to acknowledging junior staff first. These guidelines will help you get demonstrably better results from every meeting you run. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

Download or read book 5 Chairs 5 Choices written by Louise Evans and published by . This book was released on 2020-05-08 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a call to action. We spend about eighty percent of our day at work, the rest is at home. If we have a bad day at work we are likely to take that negativity home with us and vice versa. It is of paramount importance that we create healthy environments in the spaces that most affect our lives by giving of our best and receiving the like in return. The 5 Chairs is a powerful and systematic method which helps us master our own behaviours and manage the behaviours of others. To be a good leader is to contribute to the success and happiness of everyone, at work and at home, on a conscious level. The 5 Chairs offer 5 Choices. Which will you choose?"One of the most practical books on emotional intelligence that I have ever read."Richard Barrett, Chairman and Founder of the Barrett Values Centre."Louise's work is for people with the intelligence and humility to believe that in life one can always improve, one can try to understand before judging and one can listen to other people's convictions no matter how diverse. In an increasingly multicultural, globalised world where managing diversity is key to success, Louise's guidelines should be a moral obligation."Franco Moscetti CEO, Axel Glocal Business, previously CEO of Amplifon Ltd"The 5 Chair experience is powerful. After reading the book you feel more equipped, excited even, to manage your daily behaviours and conversations in a completely new way, both at work and at home. It's a real game changer."David Trickey CEO at TCO International and Partner at Viral Change TM"Louise's groundbreaking book is for anyone who is interested in bringing more empathy, emotional intelligence and consciousness into their career (and into their daily life). The examples in this insightful book are practical and easy to integrate, and it's a must-read for anyone who wants to be an inspiring and more effective Leader."Ellen Looyen, Bestselling Author, "Branded for Life!"

Download or read book Resonant Leadership written by Richard Boyatzis and published by Harvard Business Press. This book was released on 2005-09-14 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The blockbuster best seller Primal Leadership introduced us to "resonant" leaders--individuals who manage their own and others' emotions in ways that drive success. Leaders everywhere recognized the validity of resonant leadership, but struggled with how to achieve and sustain resonance amid the relentless demands of work and life. Now, Richard Boyatzis and Annie McKee provide an indispensable guide to overcoming the vicious cycle of stress, sacrifice, and dissonance that afflicts many leaders. Drawing from extensive multidisciplinary research and real-life stories, Resonant Leadership offers a field-tested framework for creating the resonance that fuels great leadership. Rather than constantly sacrificing themselves to workplace demands, leaders can manage the cycle using specific techniques to combat stress, avoid burnout, and renew themselves physically, mentally, and emotionally. The book reveals that the path to resonance is through mindfulness, hope, and compassion and shows how intentionally employing these qualities creates effective and enduring leadership. Great leaders are resonant leaders. Resonant Leadership offers the inspiration--and tools--to spark and sustain resonance in ourselves and in those we lead.

Download or read book Permission to Feel written by Marc Brackett, Ph.D. and published by Celadon Books. This book was released on 2019-09-03 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: The mental well-being of children and adults is shockingly poor. Marc Brackett, author of Permission to Feel, knows why. And he knows what we can do. "We have a crisis on our hands, and its victims are our children." Marc Brackett is a professor in Yale University’s Child Study Center and founding director of the Yale Center for Emotional Intelligence. In his 25 years as an emotion scientist, he has developed a remarkably effective plan to improve the lives of children and adults – a blueprint for understanding our emotions and using them wisely so that they help, rather than hinder, our success and well-being. The core of his approach is a legacy from his childhood, from an astute uncle who gave him permission to feel. He was the first adult who managed to see Marc, listen to him, and recognize the suffering, bullying, and abuse he’d endured. And that was the beginning of Marc’s awareness that what he was going through was temporary. He wasn’t alone, he wasn’t stuck on a timeline, and he wasn’t “wrong” to feel scared, isolated, and angry. Now, best of all, he could do something about it. In the decades since, Marc has led large research teams and raised tens of millions of dollars to investigate the roots of emotional well-being. His prescription for healthy children (and their parents, teachers, and schools) is a system called RULER, a high-impact and fast-effect approach to understanding and mastering emotions that has already transformed the thousands of schools that have adopted it. RULER has been proven to reduce stress and burnout, improve school climate, and enhance academic achievement. This book is the culmination of Marc’s development of RULER and his way to share the strategies and skills with readers around the world. It is tested, and it works. This book combines rigor, science, passion and inspiration in equal parts. Too many children and adults are suffering; they are ashamed of their feelings and emotionally unskilled, but they don’t have to be. Marc Brackett’s life mission is to reverse this course, and this book can show you how.

Download or read book Positive Ninja written by Mary Nhin and published by . This book was released on 2020-07-24 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: Positive Ninja wasn't always so happy and optimistic. She used to struggle with negativity until she learned a strategy that would change her forever. Find out what happens in this comedic book about mindfulness. Life is hard! And it's even harder for children who are just trying to figure things out. The new children's book series, Ninja Life Hacks, was developed to help children learn valuable life skills. Fun, pint-size characters in comedic books easy enough for young readers, yet witty enough for adults. The Ninja Life Hacks book series is geared to kids 3-11. Perfect for boys, girls, early readers, primary school students, or toddlers. Excellent resource for counselors, parents, and teachers alike. Collect all the Ninja Life Hacks books: marynhin.com/ninjaset.html Fun, free printables at marynhin.com/ninja-printables.html

Download or read book How to Be Happy at Work written by Annie McKee and published by Harvard Business Press. This book was released on 2018-08-21 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Life's too short to be unhappy at work "I'm working harder than I ever have, and I don't know if it's worth it anymore." If you're a manager or leader, these words have probably run through your mind. So many of us are feeling fed up, burned out, and unhappy at work: the constant pressure and stress, the unending changes, the politics--people feel as though they can't give much more, and performance is suffering. But it's work, after all, right? Should we even expect to be fulfilled and happy at work? Yes, we should, says Annie McKee, coauthor of the bestselling Primal Leadership. In her new transformative book, she makes the most compelling case yet that happiness--and the full engagement that comes with it--is more important than ever in today's workplace, and she sheds new light on the powerful relationship of happiness to individual, team, and organizational success. Based on extensive research and decades of experience with leaders, this book reveals that people must have three essential elements in order to be happy at work: A sense of purpose and the chance to contribute to something bigger than themselves A vision that is powerful and personal, creating a real sense of hope Resonant, friendly relationships With vivid and moving real-life stories, the book shows how leaders can use these powerful pillars to create and sustain happiness even when they're under pressure. By emphasizing purpose, hope, and friendships they can also ensure a healthy, positive climate for their teams and throughout the organization. How to Be Happy at Work deepens our understanding of what it means to be truly fulfilled and effective at work and provides clear, practical advice and instruction for how to get there--no matter what job you have.

Download or read book An Introduction to Emotional Intelligence written by Lorraine Dacre Pool and published by John Wiley & Sons. This book was released on 2018-04-18 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bridges the gap between the scholarly literature and "pop-psych" books on EI Emotional Intelligence (EI) has become a topic of vast and growing interest worldwide and is concerned with the ways in which we perceive, identify, understand, and manage emotions. It is an aspect of individual difference that can impact a number of important outcomes throughout a person's lifespan. Yet, until now there were no authoritative books that bridge the gap between scholarly articles on the subject, often published in obscure professional journals, and the kind of books found in the "pop-psych" sections of most large bookstores. This book fills that gap, addressing the key issues from birth through to old age, including the impact of EI on child development, social relationships, the workplace, and health. It is a useful introduction to the academic study of EI, including its history as a concept. Featuring contributions by an international team of EI researchers, this thought provoking and informative book offers students, educators, mental health professionals, and general readers a comprehensive, critical, and accessible introduction to state-of-the-art EI theory and research. From the historical origins of EI to its contemporary applications across an array of domains, An Introduction to Emotional Intelligence explores what the research evidence tells us about it, why it is important, and how it is measured. Throughout each chapter any potentially tricky words or concepts are highlighted and explained. And, most chapters feature activities to spur further reflection on the subject matter covered as well as ideas on how to apply aspects of EI to various questions or problems arising in the readers’ lives. Features contributions from expert authors from around the world with experience of researching and teaching EI theory and practice Makes EI concepts, foundations, research, and theory accessible to a wider audience of readers than ever before Explores EI's roots in psychological thinking dating back to early 20th century and considers the reasons for its widespread popularity in contemporary times Reviews the latest research into the constructs of ability EI and trait EI and their validity in relation to health, wellbeing, social relationships, academic, and work performance An Introduction to Emotional Intelligence is fascinating and informative reading and a source of practical insight for students of psychology, management and leadership, education, social work and healthcare, and those working in education, health settings and in psychological counseling professions.

Download or read book Emotional Design written by Don Norman and published by Basic Books. This book was released on 2007-03-20 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why attractive things work better and other crucial insights into human-centered design Emotions are inseparable from how we humans think, choose, and act. In Emotional Design, cognitive scientist Don Norman shows how the principles of human psychology apply to the invention and design of new technologies and products. In The Design of Everyday Things, Norman made the definitive case for human-centered design, showing that good design demanded that the user's must take precedence over a designer's aesthetic if anything, from light switches to airplanes, was going to work as the user needed. In this book, he takes his thinking several steps farther, showing that successful design must incorporate not just what users need, but must address our minds by attending to our visceral reactions, to our behavioral choices, and to the stories we want the things in our lives to tell others about ourselves. Good human-centered design isn't just about making effective tools that are straightforward to use; it's about making affective tools that mesh well with our emotions and help us express our identities and support our social lives. From roller coasters to robots, sports cars to smart phones, attractive things work better. Whether designer or consumer, user or inventor, this book is the definitive guide to making Norman's insights work for you.

Download or read book Meeting Emotional Needs in Intellectual Disability written by Tanja Sappok and published by Hogrefe Publishing GmbH. This book was released on 2022-01-24 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: Help adults with intellectual disabilities improve their mental health and quality of life Introduces a new emotional development, evidence-based model Details phases and milestones of development for people with ID Explains challenging behaviour and mental health problems according to the model Detailed guidance on how to apply the approach in practice Full of case examples More about the book Using a developmental perspective, the authors offer a new, integrated model for supporting people with intellectual disability (ID). This concept builds upon recent advances in attachment-informed approaches, by drawing upon a broader understanding of the social, emotional, and cognitive competencies of people with ID, which is grounded in developmental neuroscience and psychology. The book explores in detail how challenging behaviour and mental health difficulties in people with ID arise when their basic emotional needs are not being met by those in the environment. Using individually tailored interventions, which complement existing models of care, practitioners can help to facilitate maturational processes and reduce behaviour that is challenging to others. As a result, the "fit" of a person within his or her individual environment can be improved. Case examples throughout the book illuminate how this approach works by targeting interventions towards the person's stage of emotional development. This book will be of interest to a wide range of professionals working with people with ID, including: clinical psychologists, psychiatrists, occupational therapists, learning disability nurses, speech and language therapists, and teachers in special education settings, as well as parents and caregivers.

Download or read book Meeting the Social and Emotional Needs of Gifted and Talented Children written by Michael J Stopper and published by Routledge. This book was released on 2013-12-19 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 2000. The education of gifted and talented children is attracting increased interest and attention in schools, LEAs and within government. A widely accepted critical aspect of talent development has until now remained under-represented: namely that the principal factors underpinning all learning are social and emotional ones. This book addresses the complex relationship between intellectual, social and emotional development that is necessary for high achievement and personal fulfilment. The contributors aim to provide relevant practical guidelines for secure and confident learning for pupils that will support teachers, parents and others wishing to help translate potential into performance.

Download or read book The Cost of Emotions in the Workplace written by Vali Hawkins Mitchell and published by Rothstein Publishing. This book was released on 2014-06-29 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional Tornados in Your Workplace Can Be Just as Destructive as the Natural Kind! ¿You will find Dr. Vali¿s book to be both an excellent read and a great catalyst for generating new ideas about how these concepts could be incorporated in your mission statement. If you are open-minded about BCM, I suggest you read this book now and start applying its principles well before the next major incident impacts your organization.¿ ¿ Lyndon Bird FBCI, Technical Director, Business Continuity Institute

Download or read book A Little SPOT of Feelings written by Diane Alber and published by . This book was released on 2020-07-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gives coping and managing techniques to deal with ones emotions.

Download or read book 17th International Conference on Intellectual Capital Knowledge Management Organisational Learning written by Anthony Wensley and published by Academic Conferences International limited. This book was released on 2020-10-15 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: These proceedings represent the work of contributors to the 17th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning (ICICKM 2020), hosted by ACI and the University of Toronto, Canada on 15-16 October 2020. The Conference Chairs are Dr. Anthony Wensley, from the University of Toronto and Dr. Max Evans, from McGill University. The Programme Chair is Dr. Ilja Frissen from McGill University.