Download or read book Media Industry Employees Weigh in on Emotional Intelligence and Its Effect on Job Satisfaction Loyalty and Culture in Organizations that Have Experienced Staff Reductions written by Hilarey Wojtowicz and published by . This book was released on 2017 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study explores emotional intelligence in newsrooms across the U.S. that have undergone staff reductions in the last five years, seeking to find if employees found their managers to be emotionally intelligent in the communication of these layoffs. Additionally, this study looks to connect emotional intelligence from these managers, or lack thereof, to job satisfaction, employee retention and culture within the organization. This analysis is completed through the lens of emotional intelligence theory, which helps explain how emotional intelligence can affect the decisions made and actions taken by people, especially after times of change. The research indicates that when employees believe their managers are more emotionally intelligent, they are also more satisfied at work and are more loyal to the organization, even after staff reductions have taken place. Lastly, the research indicates that employees lack loyalty to their news organizations more often when staff reductions have taken place and when their managers communicated this transformational change in ways that lacked emotional intelligence. Overall, this study seeks to add to the literature surrounding emotional intelligence, linking it to news organizations, and offering insight into how this factor could ultimately have an impact on the ever changing and reorganizing media industry.

Download or read book Bulletin of the Atomic Scientists written by and published by . This book was released on 1955-04 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Bulletin of the Atomic Scientists is the premier public resource on scientific and technological developments that impact global security. Founded by Manhattan Project Scientists, the Bulletin's iconic "Doomsday Clock" stimulates solutions for a safer world.

Download or read book Emotional Intelligence And Marketing written by Catherine Prentice and published by World Scientific. This book was released on 2019-06-06 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses how businesses and marketers can deploy emotional intelligence as a marketing tool to co-produce service for enhancing customer experience and to co-create value for key stakeholders in the digitalised and service-dominant logic era. Whilst many competing emotional intelligence models are discussed in the literature, the current book will focus on the ability model. This model comprises 2 areas (experiential and strategic emotional intelligence) and four ability scopes (perceive emotions, use emotions, understand emotions and manage emotions). The marketing domains that are deemed relevant and included in this book are services marketing, relationship marketing and digital marketing. The relevant marketing models from these domains will be identified to be integrated with emotional intelligent strategies. Emotional Intelligence makes both employees and customers happy, committed and loyal. Emotional Intelligence makes businesses competitive and sustainable.

Download or read book Emotional Intelligence for Leadership Effectiveness written by Mubashir Majid Baba and published by CRC Press. This book was released on 2023-05-05 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new volume provides a broad yet in-depth examination of the workplace challenges faced due to COVID-19 through the lens of emotional intelligence and the roles of leadership. Offering multiple perspectives—theoretical, philosophical, qualitative, and quantitative, this volume brings together many voices from leadership experts on how to effectively apply emotional intelligence principles and strategies to navigate the mental and psychological challenges facing the workforce as well as those in management roles. The book covers: How to use emotional intelligence as a tool to manage conflict, emotions, and behavior during crisis How to adapt—and even thrive—in the "new normal" How to gauge and enhance emotional resilience of leadership and the workforce How to practice ethical leadership in crisis management How to use mediative fuzzy logic to deal with inconsistent information, providing a solution when contradiction exists How to encourage self-care approaches during the pandemic COVID-19 How to build a supportive organizational culture that helps to promote encouragement, strong team connections, continuous education, and investments in staff development The thoughtful and creative studies and solutions presented here will be of immense value to those in leadership roles in all kinds of workplaces. It will be valuable for human resource and organizational behavior management professionals, government policymakers, educators, and many others.

Download or read book Using Emotional Intelligence in the Workplace written by Meloney Sallie-Dosunmu and published by Association for Talent Development. This book was released on 2014-08-05 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success in the workplace requires more than strong job skills and business savvy. It also requires emotional intelligence. Sometimes called EQ, emotional intelligence is the ability to understand and respond appropriately to your own and others’ emotions. “Using Emotional Intelligence in the Workplace” provides an overview of emotional intelligence and explains how to build important EQ skills. In this issue of TD at Work, you will find: · descriptions of emotional intelligence competencies · a personal EQ assessment · steps for developing emotional intelligence · explorations of workplace trends · stories of employees and leaders learning to manage emotions.

Download or read book Emotions and Emotional Intelligence in Organizations written by Nicolae Sfetcu and published by MultiMedia Publishing. This book was released on with total page 107 pages. Available in PDF, EPUB and Kindle. Book excerpt: An argumentation for the dualistic importance of emotions in society, individually and at community level. The current tendency of awareness and control of emotions through emotional intelligence has a beneficial effect in business and for the success of social activities but, if we are not careful, it can lead to irreversible alienation at individual and social level. The paper consists of three main parts: Emotions (Emotional models, Emotional processing, Happiness, Philosophy of emotions, Ethics of emotions), Emotional intelligence (Models of emotional intelligence, Emotional intelligence in research and education, Philosophy of emotional intelligence, Emotional intelligence in Eastern philosophy), Emotional intelligence in organizations (Emotional work, Philosophy of emotional intelligence in organizations, Criticism of emotional intelligence in organizations, Ethics of emotional intelligence in organizations). In the Conclusions I present a summary of the statements in the paper. CONTENTS: Abstract 1. Emotions 1.1 Models of emotion 1.2 Processing emotions 1.3 Happiness 1.4 The philosophy of emotions 1.5 The ethics of emotions 2. Emotional intelligence 2.1 Models of emotional intelligence 2.1.1 Model of abilities of Mayer and Salovey 2.1.2 Goleman's mixed model 2.1.3 The mixed model of Bar-On 2.1.4 Petrides' model of traits 2.2 Emotional intelligence in research and education 2.3 The philosophy of emotional intelligence 2.3.1 Emotional intelligence in Eastern philosophy 3. Emotional intelligence in organizations 3.1 Emotional labor 3.2 The philosophy of emotional intelligence in organizations 3.3 Critique of emotional intelligence in organizations 3.4 Ethics of emotional intelligence in organizations Conclusions Bibliography DOI: 10.13140/RG.2.2.32802.79041

Download or read book Sustainable Human Resource Management written by Sita Vanka and published by Springer Nature. This book was released on 2020-08-13 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a multi-stakeholder perspective on sustainable HRM for the policymakers, managers and academics, addressing issues, approaches, research studies/frameworks and emerging patterns relating to the subject. It discusses various aspects of sustainability, such as making HR more responsible for ensuring sustainability focusing on the triple bottom line, characteristics of sustainable HRM, psychological contracts, emotional intelligence, and psychological capital. The book also explores organizational citizenship behavior, employment relations, employee engagement, sustainable leadership, disruptive HR practices, sustaining employee motivation, educational sustainability, sustainable career management, sustainable environment, employer and employee branding, sustainable organizations, organization culture, training for sustainability, sustainable employee performance, business sustainability and sustainable employability. It provides an update on the concept, processes, issues and emerging paradigms from multidimensional and cross-country perspectives to showcase sustainable HR practices, and appeals to the academics, practitioners and policymakers in the area of HRM.

Download or read book Does Emotional Intelligence Matters The Study of Emotional Intelligence and Its Implications on Job Satisfaction Job Performance and Work Engagement of Employees in Pakistan written by Shah Rukh Nadeem and published by . This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional intelligence has been a buzzword of the 21st century. Whereas the previous 100 years revolved around IQ and its implications the modern digital economy lays more stress on the vitality of emotional intelligence and how it can be a pivotal factor in the growth and success of an individual. This study meticulously examines the impact of emotional intelligence of employees on their job satisfaction, job performance and work engagement. The study was conducted on a carefully selected sample size of 150 employees currently part of the telecommunication ecosystem of Pakistan. The results of the study show a very strong correlation between the emotional intelligence of individuals vis a vis the variables that are associated with employment i.e. job satisfaction, job performance and engagement at work. The literature explains in depth about the internal emotional state of employees and how it has a direct impact on their job attitude. This research is important from the fact that it will help employers in the telecommunication industry to understand the factors which lead to positive and enhanced emotional intelligence since it will have a direct impact on overall organizational performance.

Download or read book Coaching for Emotional Intelligence written by Bob WALL and published by AMACOM Div American Mgmt Assn. This book was released on 2006-10-27 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: At some point in their careers, all managers face a frustrating and seemingly insurmountable challenge -- the highly intelligent, highly skilled direct report who is failing when he should be excelling. Often, this employee is destroying not only his own career, but also the morale of the rest of the team. While this behavior may initially seem willful, it is more than likely due to a lack of emotional intelligence -- the ability to comprehend one’s emotions, empathize with the feelings of others, and interact with people in ways that promote congenial working relationships. More than any other trait, emotional intelligence is the one variable that can transform a mediocre employee into an exceptional one. Managers now have a new and demanding role. They must become coaches who help their employees to develop emotional intelligence and the positive interpersonal relationships that result. And while this kind of corrective coaching may seem daunting and unpleasant to many managers, it is also achievable with the right tools. In Coaching for Emotional Intelligence, Bob Wall offers coaching strategies that will enable every manager to elicit excellence by improving the negative behaviors and communications flaws that are undermining an employee's performance. The book provides a structured format for formulating and delivering both praise and corrective feedback, as well as a step-by-step method and sample scripts for conducting a coaching session. Readers will: Overcome the fear of coaching on sensitive, personal issues. Learn the critical importance of praise--and how to give it. Understand the influences that shaped the behaviors of the individual being coached. Determine whether an employee is responding to corrective coaching, when to keep him -- and when to fire him. Create an action plan for teaching employees to identify and alter unwanted behavior. Master spontaneous coaching: delivering praise in 15-20 seconds -- and corrective feedback within 45 seconds. Formulate structured conversations when corrective coaching isn’t working. Create successful, detailed, and clear personal, team, and work evaluations and mission statements. The first book of its kind, Coaching for Emotional Intelligence is a thoughtful, realistic, and accessible guide that will change the way managers lead in the workplace -- and will ensure that their employees are reaching their full potential.

Download or read book The Impact of Emotionally Intelligent Workplace on the Performance of the Organizations written by Sarin Kandakardjian and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The topic of emotionally intelligent workplace is of increasing interest to all companies in different fields. Research findings have shown the impact of emotional intelligence on organizational performance. Moreover, the findings have shown that the organizations with emotional intelligent competencies perform better and are more successful. The aim of my study was to determine whether the successful organizations have emotional intelligence that results in having loyal customers, growth in either in number of branches, employees, or customers, low turnover rate, and sustaining revenues. For this purpose, 35 successful companies were selected and were surveyed through the administration of a questionnaire. The analysis of the data was made using statistical techniques such as factor, regression, and discriminant analyses. The results revealed that some climate and organizational culture competencies have an effect on having loyal customers, low turnover rate, and sustaining revenu ...

Download or read book Putting Emotional Intelligence to Work written by David Ryback and published by Routledge. This book was released on 1998 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Putting Emotional Intelligence to Work offers a new paradigm of communication for the 21st-century workplace. Beginning with the thoughts of communication pioneer Carl Rogers, this book covers the origins and history of emotional intelligence, why it is essential at this point in the changing marketplace, how to delegate and negotiate more effectively, and how to change yourself to become a more effective player. An EQ (Emotional Quotient) survey helps you determine where you are on the scale of executive intelligence. Putting Emotional Intelligence to Work leaves you with a greater understanding of the new work ethic for 21st-century leadership, its business and personal benefits, how to teach it in a corporate setting, and how to build self-managed teams with the right mix and match of personality types. Dr. Ryback's book brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively. David Ryback, Ph.D. is a management consultant and speaker on personal and organizational success. His experience encompasses business management and government consulting, as well as teaching at Emory University's School of Business. His diverse client base includes the US Department of Defense, government legal offices, financial institutions, manufacturers_both domestic and international, health care organizations, and national retail outlets. In Putting Emotional Intelligence to Work, Dr. Ryback brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively.

Download or read book Emotional Intelligence Impact On IT Professionals Performance written by V. Asun and published by . This book was released on 2024-01-29 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The term emotional intelligence describes the capacity to recognize, regulate, and assess emotions. In order for managers and staff to effectively handle the constant changes that take place in the workplace, emotional intelligence is crucial. While some research contends that emotional intelligence is an innate trait, others contend that it can be developed and increased. In addition to technical capabilities, employees should improve their emotional intelligence, as this will increase their productivity at work. Team members' ability to manage their emotional intelligence will aid in the development of their interpersonal abilities. For an organization to succeed, its employees' emotional intelligence must be developed. The competitive world of today demands that organizational conditions be modified both frequently and on a regular basis. Employees with emotional intelligence are better equipped to handle the rapid changes in the workplace. In addition to helping them maintain or build workable relationships with others, emotional intelligence assists managers and staff in identifying and comprehending the emotional imbalance that exists in the workplace. The author specializes in the application of emotional intelligence in the workplace, with a focus on issues such as hiring practices, team and organizational development, and employee growth. The book emphasizes the significance of comprehending emotional intelligence and attempts to investigate the connection between work engagement behavior and emotional intelligence construct, which is actually relevant to managerial and organizational success. This book is a valuable tool for managers, researchers, company trainer, motivators, strategic leaders, professionals, Human Recourse and Personnel Management.

Download or read book Why Employees Stay written by Vincent S. Flowers and published by . This book was released on 1973-01-01 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Emotional Intelligence and Business Success written by Kerry S. Webb and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business leaders impact their subordinate performance and attitudes through their leader behaviors and attitudes. This study discusses the potential impact of leader behaviors via emotional intelligence attributes on employee satisfaction and commitment to their leader and to the organization. The findings suggest strategies for enhancing leader behaviors to maximize positive individual-level and organization-level outcomes. Methodology: This study presents a brief review of emotional intelligence and summarizes the current research on organizational leadership regarding how leader behaviors impact employee and organizational outcomes, especially employee satisfaction and commitment, two variables of interest in this study. Study data was collected via survey methodology, utilizing workers with full-time work positions across multiple industries. Implications: This article contributes to the field of management by determining the impact and effect of leader behavior on employee satisfaction and commitment. Vast research to date has shown the overwhelming importance of high satisfaction and commitment among employees - both with their job and organization - toward improved performance, increased motivation, and reduced absenteeism and turnover, as examples. The results of the study are have implications for leader selection, training, and evaluation, employee retention, and succession strategies.

Download or read book Research Paper on Emotional Intelligence and Work Life Balance of Employees in the Information Technology Industry written by Sachin Gupta and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional Intelligence is a set of qualities and competencies that captures a broad collection of individual skills and dispositions, usually referred to as soft skills or inter and intra-personal skills, that are outside the traditional areas of specific knowledge, general intelligence, and technical or professional skills. Emotions are an intrinsic part of our biological makeup, and every morning they march into the office with us and influence our behaviour. Work-Life Balance is a challenging issue for IT leaders, managers and has also attracted the attention of researchers. Work/life balance, in its broadest sense, is defined as a satisfactory level of involvement or 'fit' between the multiple roles in a person's life. In this climate managing the boundary between home and work is becoming more challenging. Organizations need to ensure they not just encourage but mandate a practical and workable work/life balance policy, benefiting and meeting the needs of both the organization and its employees. Organizations not providing real opportunity for employees work/life balance are opening themselves up to increasing numbers of dissatisfied and unproductive employees and hence increased attrition rates. Merely creating a work/life policy framework is not enough; fostering an organizational culture that supports the use of available policies is also of great importance. Further there is a need for employers and employees alike to find flexible and innovative solutions that maximize productivity without damaging employees well-being, their family relationships and other aspects of life. This term paper is through light on impact of emotional intelligence on performance of employees and the next objective is to know how to become an EI organization. Emotional Intelligence (EI) refers to the ability to perceive, control, and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened, while other claim it is an inborn characteristic. To do the research thoroughly, review of literature is being taken with twenty articles. Through this study, it is concluded that emotional intelligence has greater impact on performance of employees. Secondly an emotionally intelligent organization is based on an organisational strategy to improve business performance.

Download or read book Emotional Intelligence in Business written by R Stevens and published by Independently Published. This book was released on 2019-06-11 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: At work - Do you sometimes overreact when the stakes are high? Maybe it ́s hard for you to understand what effect your decisions have on your team ́s motivation? Or do react without thinking when a peer surprises with a question you were not prepared for? If so, then keep on reading. According to experts like author Daniel Goleman, Emotional Intelligence contributes to over 80% of business success. You can argue about the exact percentage, but it ́s common sense that IQ doesn ́t give any guarantees by itself. Back in the Industrial age, a manager solely relying on his IQ could be successful. But we have entered the Information Age now. Having a high IQ isn ́t enough anymore to manage modern day knowledge workers and millennials.The higher your Emotional Intelligence the better your results to empower the team. Your team needs a solid and stable manager during this time of constant change. And you can be that manager, simply being applying your Emotional Intelligence. Jeff Bezos (amazon.com) and Warren Buffett (Investor) became billionaires thanks their high emotional intelligence. A small part of what you will discover in Emotional Intelligence in Business: How to simplify your internal decision-making process to become more productive (page 55) How you can manage the emotions of your employees and peers to reach your desired goal (page 16) The 3 emotions you want to prevent to avoid in your team (page 16) The 4-week EQ booster program, from EQ student to EQ master in 20 minutes a day (page 84) 9 ways to long-lasting self-motivation, to become your best self (page 63) 7 traps where emotion wins over logic, leading to bad results. And how you can overcome to so logic wins, and you ́ll reach your desired end goals (page nn) The easy 5 step model you can use to manage and reduce your worries for better leadership (page 58) How to recognize the 7 facial expressions in 1 second so you know exactly what to say in a difficult conversation (page 69) 7 short and simple steps to switch from sympathy to empathy and boost the productivity of your team (page 73) 3 ways to leverage positive emotions in your team even better (page 80) And much, much more. You might think Emotional Intelligence is a trait you ́re born with. Scientific studies proof, that after only a few hours practicing Emotional Intelligence with 5-year old's, they noticed a significant improvement. It ́s a skill you can develop and improve in a short amount of time, despite your age. That ́s why a big part of this book is dedicated to the 4-week EQ booster program, which you can apply in just 20 minutes a day. In this program, written in plain English, you will be guided day-by-day to improve your self-awareness, empathy and your people management skills. Furthermore, Emotional Intelligence in Business, is jampacked with practical business and office place examples. In each scenario you ́ll be shown common mistakes, and then how to do things the right way. In the modern workplace, the higher your EQ to higher your earning potential. So, if you don ́t want to miss out on the next promotion round and pay raise, scroll up, click ́add to cart ́ and begin improving your Emotional Intelligence.

Download or read book Emotional Intelligence of Managers and the Effect on Virtual Workers written by Daniel Green and published by . This book was released on 2016 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations are increasingly turning toward telecommuting. Many studies have investigated the relationship of Emotional Intelligence (EI) and Employee Engagement (EE) in traditional environments, but it was not known if the EI of managers had any effect on EE scores within a virtual work environment, when the virtual relationship variable was specifically controlled for. The purpose of this quantitative correlational study was to test the theory that the EI of managers in a virtual work environment was correlated with the EE scores of workers in a Fortune 500 company. The EQ-i 2.0 EI assessment was administered to 87 managers within a Fortune 500 company that had virtual direct reports, and results from that assessment were compared to EE results from the corporate Pulse survey. A Spearman correlation analysis revealed that there was a significant, positive relationship between overall EI of managers and EE of virtual workers (Σ = .226). The statistical analysis also showed that there was a significant positive relationship between the Manager Self-Expression Composite Score and EE of virtual workers (Σ = .224), but it revealed no relationship between the Manager Interpersonal Composite Score and EE of virtual workers (Σ = .012). The results of this study indicate that the relationship of EI and EE transcends traditional environments and continues to exist in the virtual realm, and that focusing on raising EI within managers can help boost desired business outcomes, like increased EE, within modern Fortune 500 work environments.