Download or read book Measuring the Performance of Interlibrary Loan Operations in North American Research and College Libraries written by Mary E. Jackson and published by . This book was released on 1998 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Measuring the Performance of Interlibrary Loan Operations in North American Research and College Libraries written by Mary Ellen Jackson and published by . This book was released on 1998 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Interlibrary Loan in Academic and Research Libraries written by Pat Weaver-Meyers and published by Association of Research Libr. This book was released on 1989 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research Libraries (ARL) to gather data about workload, professional and non-professional staffing levels, use of bibliographic utilities, fillrates, and perceptions about staffing adequacy. This report uses the 76 responses received to present an overview of ILL staffing patterns, test assumptions about workloads and fillrates, and suggest some guidelines for libraries to follow in the analysis of their own efficiency and effectiveness. In conclusion, it is suggested that the importance of professionals in ILL may be underestimated, and that increasing ILL activity may be causing a reduction in the quality of service in borrowing operations. Six tables highlight survey responses. Appended are a copy of the survey and cover letter; a self-analysis workform showing median productivity levels for libraries found to be effective and efficient in ILL operations; and linear and quadratic correlations and a chart for monthly analysis of unfills. (11 references) (NRP)
Download or read book Interlibrary Loan and Document Delivery written by Lee Andrew Hilyer and published by Routledge. This book was released on 2006-06-08 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: A must-have for librarians and their staffs working at all levelsfrom beginner to expert Interlibrary Loan and Document Delivery is a how-to guide to organizing an interlibrary loan department, providing extensive content on copyright law, ILL management systems, and human resources. This comprehensive book includes an introductio
Download or read book Interlibrary Loan Practices Handbook written by Cherié L. Weible and published by American Library Association. This book was released on 2011 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Guidance on how to do ILL efficiently and effectively, with advice on being a considerate borrower and lender.
Download or read book Interlibrary Loan and Document Delivery in the Larger Academic Library written by Lee Andrew Hilyer and published by Routledge. This book was released on 2018-10-24 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: The perfect introduction to interlibrary loan! Interlibrary Loan and Document Delivery in the Larger Academic Library is primarily a practical handbook for library staff members who are new to interlibrary loan, the suggestions and resources it contains will also be valuable to experienced interlibrary loan staff. With the tremendous changes and innovative new technologies that have been introduced in the past few years, this essential book fills an urgent need in the library literature for an up-to-date interlibrary loan manual. Based upon the policies and procedures of the interlibrary loan department at Rice University in Houston, Texas, this handy desk reference provides a case study of an actual ILL department as well as general suggestions for organizing and operating a modern ILL department. Interlibrary Loan and Document Delivery in the Larger Academic Library: A Guide for University, Research, and Larger Public Libraries provides you with: the latest, most up-to-date treatment of interlibrary loan available a patron's perspective on ILL--what users want and expect from ILL services an extensive list of resources for copyright information and updated information on copyright law as it applies to ILL an extensive list of interlibrary loan resources practical examples based on the real operation of an ILL department helpful appendices and flow charts of the ILL process an annotated bibliography and list of resources for further exploration Designed primarily for librarians with little to no real practical experience in interlibrary loan, this book will educate readers about ILL and to provide a basic framework for evaluating an existing ILL operation or establishing a new one. It will also be a valuable reference for supervisors with responsibility for the ILL department, reference librarians, and experienced interlibrary loan librarians looking for expert, up-to-date information.
Download or read book The Evaluation and Measurement of Library Services written by Joseph R. Matthews and published by Bloomsbury Publishing USA. This book was released on 2017-10-27 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Download or read book Streamlining Library Services written by Richard M. Dougherty and published by Rowman & Littlefield. This book was released on 2008 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite technological advances, many basic library activities still lend themselves to analysis and improvement. Richard M. Dougherty provides numerous examples and easy-to-apply tools and techniques to assess what libraries are doing, how they are doing it, and how much time is required to do it. These tools include block diagrams, check sheets, flow process charts, work-flow diagrams, flow charts, through-put analysis, self-administered diary studies, and work sampling. Specific examples from all areas of library operations are presented. Streamling Library Services provides detailed information on how to diagnose problem areas with such tools as Pareto and fishbone charts; use brainstorming; organize a work-flow study; and build and present cost studies. Special emphasis is placed on activities that should occur after the analysis is concluded, including data analysis, reporting study results, and making recommendations to management. Guidelines are provided for managers and staff as they strive to streamline activities. Topics include implementation issues and strategies that must be addressed as new workflows and services are introduced and organizational change issues and strategies for building staff support toward change. Book jacket.
Download or read book Encyclopedia of Library and Information Science Second Edition written by Miriam Drake and published by CRC Press. This book was released on 2003-05-20 with total page 922 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revitalized version of the popular classic, the Encyclopedia of Library and Information Science, Second Edition targets new and dynamic movements in the distribution, acquisition, and development of print and online media-compiling articles from more than 450 information specialists on topics including program planning in the digital era, recruitment, information management, advances in digital technology and encoding, intellectual property, and hardware, software, database selection and design, competitive intelligence, electronic records preservation, decision support systems, ethical issues in information, online library instruction, telecommuting, and digital library projects.
Download or read book Minutes of the Meeting written by Association of Research Libraries and published by Association of Research Libr. This book was released on 1999 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: V. 52 includes the proceedings of the conference on the Farmington Plan, 1959.
Download or read book Making Waves written by North American Serials Interest Group. Conference and published by Psychology Press. This book was released on 2001 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt: Making Waves: New Serials Landscapes in a Sea of Change addresses the traditional concerns of librarians in innovative ways. Budgets are discussed in terms of serials-purchasing consortia and the globalization of academic publishing. Cataloging and preserving now include electronic materials. These proceedings of the fifteenth conference of the North American Serials Interest Group, Inc. also include discussions of the Digital Millennium Copyright Act and reports on specific test projects such as BioOne, the Open Archives Project, and PubMed Central.
Download or read book Engineering Libraries written by Thomas W. Conkling and published by Routledge. This book was released on 2014-04-23 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provide top-flight services in this highly specialized field! This groundbreaking book provides state-of-the-art information on one of the most useful library specialties. Engineering Libraries: Building Collections and Delivering Services is designed for information professionals at all levels of expertise, from new practitioners to specialists in science and engineering. It shows how you can provide top-notch service by designing programs around the genuine needs of the users. Previous books in this field have generally covered only the engineering literature and databases. However, Engineering Libraries focuses on the practical aspects of providing user-friendly information services in an engineering environment. The suggestions and advice are eminently practical and designed for immediate usability. It also reviews the state of scientific communication and progress toward digital libraries. Engineering Libraries offers solid expertise on the fundamental issues of this branch of information science, including: establishing a collection innovative uses of the Web. instructing users assessing services providing services to varied user populations Engineering Libraries is an essential resource for librarians in science, technology, and engineering programs. It is also a valuable text for graduate students and faculty in library science.
Download or read book Librarianship and Information Work Worldwide 2000 written by Maurice Line and published by Walter de Gruyter GmbH & Co KG. This book was released on 2017-06-12 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Higher Education Interlibrary Loan Management Benchmarks 2014 written by Primary Research Group and published by Primary Research Group Inc. This book was released on 2013 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study presents detailed data on the interlibrary loan operations of approximately 50 colleges and universities with data broken out for different types of higher education institutions and by other variables, such as for public and private institutions, and by college enrollment level. The report gives detailed data on turnaround times for various kinds of interlibrary loan borrowing and lending requests, use of technology and services, impact of distance learning and MOOCs on interlibrary loan, copyright and open access issues, the administrative jurisdiction of the interlibrary loan department, departmental cost structure, personnel benchmarks, trends in departmental budgets and other issues in interlibrary loan management.
Download or read book ARL written by Association of Research Libraries and published by . This book was released on 2003 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Survey of the Interlibrary Loan Operation of the National Library of Medicine written by National Library of Medicine (U.S.) and published by . This book was released on 1962 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Interlending and Document Supply in Britain Today written by Jean Bradford and published by Elsevier. This book was released on 2006-02-28 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive book explains to library staff and students how interlending and document supply (IDS) operates in the United Kingdom. It also helps librarians overseas understand how to interact with UK libraries. Interlending and Document Supply in Britain Today a comprehensive treatment of the subjects which IDS librarians in all types of library need to know, in order to work more effectively. Senior library managers will benefit from an overview of the current organisation of IDS, enabling them to improve their support to frontline staff and to identify issues which will be important in the future. Written by a team of practising IDS librarians Covers all aspects of IDS operations Includes the issues which may be important in the future
