Download or read book MCDST Microsoft Certified Desktop Support Technician Study Guide written by Bill Ferguson and published by John Wiley & Sons. This book was released on 2006-07-05 with total page 630 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you're seeking MCDST certification, here's the book you need to prepare for Exam 70-271, Supporting Users and Troubleshooting a Microsoft XP Operating System, and Exam 70-272, Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This revised and updated Deluxe Edition features over 200 pages of new content-including the very latest updates to the exams as well as case studies-and provides complete instruction to meet the exacting requirements of each exam. Prepare for your certification and career with this two-in-one, value-packed guide. Inside you'll find: Practical information on how to analyze problems and provide support to end users Hundreds of challenging review questions Bonus CD loaded with exam prep software, four bonus exams, Sybex test engine, and 300 electronic flashcards Authoritative coverage of all exam objectives, including: Exam 70-271 Installing a Windows Desktop Operating System Managing and Troubleshooting Access to Resources Configuring and Troubleshooting Hardware Devices and Drivers Configuring and Troubleshooting the Desktop and User Environments Troubleshooting Network Protocols and Services Exam 70-272 Configuring and Troubleshooting Applications Resolving Issues Related to Usability Resolving Issues Related to Application Customization Configuring and Troubleshooting Connectivity for Applications Configuring Application Security SYBEX TEST ENGINE: Test your knowledge with advanced testing software. Includes all chapter review questions plus bonus exams. ELECTRONIC FLASHCARDS: Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm device. Also on the CD you'll find the entire book in searchable and printable PDF. Study anywhere, any time, and approach the exam with confidence. Visit www.sybex.com for all of your Microsoft certification needs Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Download or read book MCDST Microsoft Certified Desktop Support Technician Certification Exam Preparation Course in a Book for Passing the MCDST Microsoft Certified Desktop Support Technician Exam the How to Pass on Your First Try Certification Study Guide written by William Manning and published by Emereo Pty Limited. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This self-study exam preparation guide for the MCDST Microsoft Certified Desktop Support Technician certification exam contains everything you need to test yourself and pass the Exam. All Exam topics are covered and insider secrets, complete explanations of all MCDST Microsoft Certified Desktop Support Technician subjects, test tricks and tips, numerous highly realistic sample questions, and exercises designed to strengthen understanding of MCDST Microsoft Certified Desktop Support Technician concepts and prepare you for exam success on the first attempt are provided. Microsoft Certified Desktop Support Technician is designed to validate a person's ability to successfully troubleshoot desktop environments running a Microsoft Windows operating system. The certification does not focus just on the technical knowledge required in situation, but the soft skills to educate users to solve hardware and software problems with the operating system and applications. Can you imagine valuing a book so much that you send the author a "Thank You" letter? Tens of thousands of people understand why this is a worldwide best-seller. Is it the authors years of experience? The endless hours of ongoing research? The interviews with those who failed the exam, to identify gaps in their knowledge? Or is it the razor-sharp focus on making sure you don't waste a single minute of your time studying any more than you absolutely have to? Actually, it's all of the above. This book includes new exercises and sample questions never before in print. Offering numerous sample questions, critical time-saving tips plus information available nowhere else, this book will help you pass the MCDST Microsoft Certified Desktop Support Technician exam on your FIRST try. Up to speed with the theory? Buy this. Read it. And Pass the MCDST Microsoft Certified Desktop Support Technician Exam.

Download or read book MCDST MS CERTIFIED DTP SUPPORT TECHNICIAN ST GUIDE With CD written by Bill Freguson & Brad Causey and published by John Wiley & Sons. This book was released on 2006-05 with total page 628 pages. Available in PDF, EPUB and Kindle. Book excerpt: Market_Desc: · Individuals studying to take the 70-271 and 70-272 exams to achieve MDST certification· Individuals seeking entry-level positions in IT departments of small, medium, and large companies running Windows on the desktop Special Features: · Completely revised and refreshed Deluxe Edition. Contains over 200 pages of additional troubleshooting and critical support content, and additional CD content: 4 bonus exams and 300 flashcards!· MCDST is currently Microsoft's fastest growing credential. Microsoft has issued ~8,200 MCDST certifications since it was first introduced in February 2004.· Tremendous value for customers--two exams covered in a single, low-priced volume! Compare to two-volume coverage from Microsoft Press. · Certification was developed to meet a need, not create one. About The Book: Entry level desktop support positions continue to be in high demand in companies of all sizes. And with over 90% of desktops running Windows, the skill set required to land these jobs is fairly straight forward--but, until now, the means to acquire (and assess) them hasn't been. The MCDST (Microsoft Certified Desktop Support Technician) was developed to ensure that individuals entering the IT workforce have the skills needed to successfully manage and troubleshoot desktop environments running Windows. MCDST Study Guide, Deluxe Edition covers both exams in one comprehensive guide. Part I covers all the objectives and more in exam 70-271and Part II goes into depth on exam 70-272.

Download or read book MCDST 100 Success Secrets Microsoft Certified Desktop Support Technician 100 Most Asked Questions on Supporting Users and Troubleshooting a Microsoft Windows Operating System and Desktop Applications written by James Thompson and published by Emereo Pty Limited. This book was released on 2007-07 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the world of IT, competition has become fierce and keeping your edge may require certification. Discover the secrets behind being successful on your Microsoft Certified Desktop Support Technicians (MCDST) exam by investing in this introduction book. The Microsoft Certified Desktop Support Technician (MCDST) certification will get you started in your IT career by ensuring you have the skills to successfully troubleshoot desktop environments running on the Microsoft Windows operating system. Suppose you were looking to hire someone for your help desk. You narrow it down to the final two candidates You ask them how well they know Windows. One says, "I know it pretty well." The other says, "I'm a Microsoft Certified Desktop Support Technician on Windows." Which would you hire? The second candidate will give you a higher feeling of confidence. To make yourself be the second candidate is the only reason for taking this test. And if you want to get to know what MCDST is about - this is the book for you. The contents of the book are just about what you'd expect: it will not give you the ins and outs of the exam - but a general overview of the 100 most asked questions around MCDST: everything you need to know to support end users running (or trying to run Windows). Among everything else this includes: installing, setting up users and groups, understanding file and folder access, installing and managing hardware (display, I/O, storage, printers), networking, accessing the internet.

Download or read book Windows 7 Desktop Support and Administration written by Darril Gibson and published by John Wiley & Sons. This book was released on 2010-07-02 with total page 701 pages. Available in PDF, EPUB and Kindle. Book excerpt: A manual for Windows 7 desktop technicians and administrators It is estimated that 90 percent of the world’s computers run Windows. Desktop technicians and administrators need this comprehensive manual to guide them through their daily work with Windows 7. While this Sybex guide is packed with information you’ll need to know for the MCITP certification exam, it is equally valuable in real-world situations you will encounter on the job. Covers troubleshooting, hardware and software applications, large-scale desktop environment management, and planning and configuring the desktop infrastructure using Windows 7 Provides plenty of relevant information for those seeking MCITP certification, including full coverage of the exam objectives for both Desktop Support Technician and Desktop Administrator exams Includes a CD with valuable study tools for the MCITP exams including video walkthroughs, flashcards, and two practice exams. Windows 7 Desktop Support and Administration provides knowledge that will be needed on certification exams and remains a valuable reference for support and administrative personnel on the job. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Download or read book MCDST 70 271 and 70 272 Exam Cram 2 Bundle written by Dan Balter and published by Que Publishing. This book was released on 2004-07-01 with total page 778 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you studying for the 70-271 or 70-272 Microsoft Certified Desktop Support Technician (MCDST) certification exams and need a little extra help? This Exam Cram 2 bundle features study guides on supporting users, troubleshooting a Windows XP operating system and troubleshooting desktop applications on a Windows XP operating system. Both books focus on exactly what you need to know to pass the exams and are ideal supplements to classes and other training materials. Already know Windows XP and simply need to practice before the exams? This Exam Cram 2 bundle will also work for you. Over 400 practice questions with detailed answer keys are included on a CD-ROM. “Cram Sheet” tear cards are also included for last-minute reviews of key facts. These study guides are perfect for the soon-to-be certified or for the already-certified who need a solid reference book.

Download or read book MCSE Windows Server 2003 Network Security Design Study Guide written by Brian Reisman and published by John Wiley & Sons. This book was released on 2006-02-20 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here's the book you need to prepare for the Designing Security for a Microsoft Windows Server 2003 Network exam (70-298). This Study Guide was developed to meet the exacting requirements of today's certification candidates. In addition to the consistent and accessible instructional approach that earned Sybex the "Best Study Guide" designation in the 2003 CertCities Readers Choice Awards, this book provides: Clear and concise information on designing a secure Windows based network Practical examples and insights drawn from real-world experience Leading-edge exam preparation software, including a testing engine and electronic flashcards for your Palm You'll also find authoritative coverage of key exam topics, including: Creating the Conceptual Design for Network Infrastructure Security by Gathering and Analyzing Business and Technical Requirements Creating the Logical Design for Network Infrastructure Security Creating the Physical Design for Network Infrastructure Security Designing an Access Control Strategy for Data Creating the Physical Design for Client Infrastructure Security Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Download or read book MCSE Windows Server 2003 Active Directory and Network Infrastructure Design Study Guide written by Brad Price and published by John Wiley & Sons. This book was released on 2008-03-11 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here's the book you need to prepare for the Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure exam (70-297). This Study Guide was developed to meet the exacting requirements of today's certification candidates. In addition to the consistent and accessible instructional approach that earned Sybex the "Best Study Guide" designation in the 2003 CertCities Readers Choice Awards, this book provides: Clear and concise information on designing an Active Directory network infrastructure Practical examples and insights drawn from real-world experience Leading-edge exam preparation software, including a testing engine and electronic flashcards for your Palm You'll also find authoritative coverage of key exam topics, including: Creating the Conceptual Design by Gathering and Analyzing Business and Technical Requirements Creating the Logical Design for an Active Directory Infrastructure Creating the Logical Design for a Network Services Infrastructure Creating the Physical Design for an Active Directory and Network Infrastructure

Download or read book MCDST Exam Review written by Neil Tucker and published by Lulu.com. This book was released on 2007-02-01 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Microsoft Certified Desktop Support Technician (MCDST) certification is used by technicians to prove their Windows XP troubleshooting skills. It is used by many new technicians to break into the field and by some to improve their marketability as a Help Desk technician. The two exams used to get this certification (70-271 & 70-272) cover a wide set of objectives that can be difficult for even seasoned technicians to cover on their own. How do they ensure that they are ready for the tests? This book is designed to help testing candidates focus on their weak areas by presenting questions on each area covered by the tests. With this knowledge, candidates can use their time more efficiently in preparing for each exam.

Download or read book MCSA MCSE Windows Server 2003 Network Security Administration Study Guide written by Russ Kaufman and published by John Wiley & Sons. This book was released on 2006-02-20 with total page 603 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here's the book you need to prepare for the Implementing and Administering Security in a Microsoft Windows Server 2003 Network exam (70-299). This Study Guide was developed to meet the exacting requirements of today's certification candidates. In addition to the consistent and accessible instructional approach that earned Sybex the "Best Study Guide" designation in the 2003 CertCities Readers Choice Awards, this book provides: Clear and concise information on administering a secure Windows Server 2003 network Practical examples and insights drawn from real-world experience Leading-edge exam preparation software, including a testing engine and electronic flashcards for your Palm You'll also find authoritative coverage of key exam topics, including: Implementing, Managing, and Troubleshooting Security Policies Implementing, Managing, and Troubleshooting Patch Management Infrastructure Implementing, Managing, and Troubleshooting Security for Network Communications Planning, Configuring, and Troubleshooting Authentication, Authorization, and PKI Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Download or read book Microsoft Mcdst 70 271 Supporting Users And Troubleshooting A Windows Xp Os written by Axzo Press Axzo Press and published by . This book was released on 2005-05 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: This ILT Series course prepares students for Microsoft Certified Desktop Support Technician (MCDST) exam 70-271. Students will learn how to install the Windows XP operating system, manage users and the Windows environment, and troubleshoot and optimize system performance. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success. Comes with a companion CBT program and MeasureUp exam prep software.

Download or read book MCITP Microsoft Windows Vista Desktop Support Enterprise Study Guide written by Eric Johnson and published by Sybex. This book was released on 2007-09-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you set up, maintain, and troubleshoot desktop applications on Windows Vista, now you can build your skills and take the next step towards your MCITP: Enterprise Support Technician, Microsoft's new job-based certification track for desktop support professionals. With this in-depth guide, you'll learn how to support Vista in an enterprise setting, plus have the perfect study tool to help you prepare for exam 70-622. Find full coverage of all exam objectives, practical hands-on exercises, challenging review questions, a CD with testing software and electronic flashcards, and more. For Instructors: Teaching supplements are available for this title.

Download or read book MCITP Self Paced Training Kit Exam 70 685 written by Tony Mackin and published by . This book was released on 2010 with total page 688 pages. Available in PDF, EPUB and Kindle. Book excerpt: Announcing an all-new SELF-PACED TRAINING KIT designed to help maximize your performance on 70-685, the required exam for the new MCITP certification: WINDOWS 7, ENTERPRISE DESKTOP SUPPORT TECHNICIAN. This 2-in-1 kit includes the official Microsoft study guide, plus practice tests on CD to help you assess your skills. It comes packed with the tools and features exam candidates want most-including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from expert, exam-certified authors; and customizable testing options. It also provides real-world scenarios, case study examples, and troubleshooting labs to give you the skills and expertise you can use on the job. Work at your own pace through the lessons and lab exercises. The official study guide covers identifying and resolving desktop application, networking, security, and performance issues; supporting mobile users; and providing support for hardware failures.Then assess yourself using the 200 practice questions on CD, featuring multiple customizable testing options to meet your specific needs. Choose timed or untimed testing mode, generate random tests, or focus on discrete objectives. You get detailed explanations for right and wrong answers-including pointers back to the book for further study. -making this kit an exceptional value and a great career investment. Assess your skills with practice tests. You can work through hundreds of questions using multiple testing modes to meet your specific learning needs. You get detailed explanations for right and wrong answers-including a customized learning path that describes how and where to focus your studies. For customers who purchase an ebook version of this title, instructions for downloading the CD files can be found in the ebook.

Download or read book Exam 70 685 written by Microsoft Official Academic Course and published by John Wiley & Sons. This book was released on 2011-08-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Microsoft Official Academic Course (MOAC) 70-685 Windows 7 Enterprise Desktop Support Technician, Revised First Edition fully prepares your students as they master the necessary skills for their MOAC Windows Server MCTS certification exam. This new edition contains a large number of new labs with an even greater emphasis on the troubleshooting tasks that students will encounter as they learn the skills of a desktop support technician. The labs will continue to support their corresponding textbook lessons and will provide students the opportunity to explore Windows 7 troubleshooting issues in great detail.

Download or read book MCDST Self Paced Training Kit Exam 70 271 Supporting Users and Troubleshooting a Microsoft Windows XP Operating System Second Edition written by Walter Glenn and published by O'Reilly Media, Inc.. This book was released on 2005 with total page 848 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now fully updated for Windows XP Service Pack 2, this all-in-one training kit provides in-depth preparation, practice, and review for one of two required exams for the Microsoft Desktop Support Technician Certification (MCDST). Covering Exam 70-271, this kit packs the tools and features exam candidates want most-including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from an expert, exam-certified author; and a robust testing suite. It also provides real-world scenarios, case studies, and troubleshooting labs for the skills and expertise you can apply to the job. Focusing on building your ability to resolve end-user incident requests by configuring and troubleshooting the Windows XP operating system in the corporate or home environment, this official study guide covers system installation, managing access to resources, configuring and troubleshooting hardware devices and drivers, configuring and troubleshooting the desktop and user environments, and troubleshooting network protocols and services. Ace your exam preparation by working at your own pace through the lessons, hands-on exercises, and practice tests. The flexible, best-of-class test engine on CD-ROM features 425 practice questions. Choose timed or untimed testing mode, generate random tests or focus on discrete objectives or chapters, and get detailed explanations for right and wrong answers-including pointers back to the book for further study. You also get a 120-day evaluation version of Windows XP software and other resources on the CD, making this kit an exceptional value and a great.

Download or read book Exam 70 685 written by Microsoft Official Academic Course and published by Wiley. This book was released on 2011-08-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Microsoft Official Academic Course (MOAC) 70-685 Windows 7 Enterprise Desktop Support Technician, Revised First Edition fully prepares your students as they master the necessary skills for their MOAC Windows Server MCTS certification exams. This new edition contains a large number of new labs with an even greater emphasis on the troubleshooting tasks that students will encounter as they learn the skills of a desktop support technician. The labs will continue to support their corresponding textbook lessons and will provide students the opportunity to explore Windows 7 troubleshooting issues in great detail.

Download or read book MCTS 70 643 Exam Cram written by Patrick Regan and published by Pearson Education. This book was released on 2008-09-11 with total page 558 pages. Available in PDF, EPUB and Kindle. Book excerpt: MCTS Exam Cram Windows Server 2008 Applications Infrastructure, Configuring Exam 70-643 Patrick Regan Covers the critical information you’ll need to know to score higher on Exam 70-643! Administer Windows Server 2008 and Core Server using the Control Panel, Computer Management Console, Server Management Console, and other system tools Install roles and features in Windows Server 2008 Use Windows Deployment Services to centrally manage the entire deployment process in any Windows environment Implement secure, reliable infrastructure for deploying websites and services Efficiently configure and manage disks, volumes, partitions, and server clusters Ensure high availability in production environments Configure Terminal Services RemoteApp, Gateway, load balancing, resources, licensing, client connections, and server options Configure Windows Media Server and Digital Rights Management to deliver audio and video content Deploy virtual machines using Hyper-V and Microsoft’s other virtualization solutions Run Microsoft Windows SharePoint Services to provide effective collaboration WRITTEN BY A LEADING EXPERT: Patrick Regan, MCSE, MCSA, MCITP, MCT, A+, Network+, Server+, Linux+, Security+, CTT+, CCNA, CNE, has been a PC technician and network administrator/ engineer for 13 years. Regan has conducted formal and informal training as an IT administrator at Heald Colleges and a product support engineer for Intel. He has received Heald Colleges’ Teacher of the Year award and several awards from Intel. He is currently a senior network engineer at Pacific Coast Companies, where he supports 160 servers and 70 sites. Regan is the author of several books, including MCTS 70-620 Exam Cram: Microsoft Windows Vista, Configuring; IT Essentials: PC Hardware and Software Labs and Study Guide, Third Edition; and Troubleshooting the PC with A+ Preparation, Third Edition.