Download or read book Mastering Communication at Work How to Lead Manage and Influence written by Ethan F. Becker and published by McGraw Hill Professional. This book was released on 2009-08-14 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.

Download or read book Leadership Through People Skills written by R. E. Lefton and published by McGraw Hill Professional. This book was released on 2003-09-08 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The pioneers of the Dimensional Model for managerial behavior demonstrate how to master skills that boost productivity Robert Lefton and Victor Buzzotta, cofounders of Psychological Associates, have revolutionized managerial procedure with their Dimensional Model--a behavioral standard that has been adapted and imitated by companies all over the world. Leadership Through People Skills outlines this model, as the authors explain in detail how people skills work and provide exercises designed to improve them. They also offer strategies for using these skills in the right situations, at the right times, in the right ways with direct reports, peers, and bosses. Managers will learn how to improve their: Sizing-up skills: interacting effectively through appropriate action Communication skills: strategies for finding out what others are thinking Motivational skills: giving people a compelling reason to do their best Adaptive skills: fitting actions to the people for whom they are intended

Download or read book Mastering People Skills written by Florence Swanson and published by Positively. This book was released on 2024-03-15 with total page 59 pages. Available in PDF, EPUB and Kindle. Book excerpt: Humans are social creatures. We thrive on communications and interactions. But most of us never learn about interpersonal skills or people skills at school. These skills are crucial for success, whether in the workplace, in social situations, or within a family. That's why I wrote this book. This book will help you to deal with people effectively with a few strategies. Grab this book right now!

Download or read book Mastering People Skills written by Frank P. Saladis and published by Booktango. This book was released on 2012-12-21 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mastering People Skills is a quick reference guide designed to provide team leaders and project managers with reminders and suggestions that will help them maintain a strong and positive relationship with the people they work with. The book is intended to reinforce the managerial and leadership skills successful people rely on to create and sustain high performing organizations. Mastering People Skills emphasizes the power of strong communication, the need to empathize with others, the importance of managing conflict, and provides practical techniques for dealing with difficult people. It is arranged and written with a focus on the practicing project manager and is also a useful reference for anyone leading and managing people. There is very little that can be accomplished without interaction with others. The most effective managers know the importance of fine tuning their people skills and this book is a great "tune-up" for every manager.

Download or read book Mastering Technical Communication Skills written by Peter Wide and published by CRC Press. This book was released on 2017-03-27 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: To live is to communicate, and to communicate with confidence is a craft that one will do well to master early rather than later in life. If only the gift of the gab were enough to sail smoothly through the rough waters that the tough world is teeming with, every glib conversationalist would have a successful vocation, but that’s not the case. The means of communication come naturally to human beings, but the skills that make communicating worthwhile and meaningful do not. Thankfully, anyone who wishes to can learn—and even perfect—these skills. This concise handbook focuses on the ways in which students can develop a robust career after completing their academic studies. The foundational work of nurturing and strengthening individual abilities begins during university life, but these skills need to be complemented with strategies that help the student turned professional to not only interact well with society but also earn its respect through clear, precise, and honest communication. Talent needs to be matched with competence, and the book shows exactly how one goes about doing that. It spells out the ingredients of a sound and strategic action plan that definitively aligns one’s goals with one’s aspirations, no matter how lofty. This plan has to be closely related to the choices, conditions, and possibilities that will be available for the kind of education and experience that individuals have and the aspirations they harbor. Students entering high school or university can use the book to review the necessary courses to choose during their academic life. Young people will find solid guidelines in it that provide a structure for planning and focusing on the skills needed when one embarks upon a fulfilling career.

Download or read book Learn Better written by Ulrich Boser and published by Rodale. This book was released on 2017-03-07 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: For centuries, experts have argued that learning was about memorizing information: You're supposed to study facts, dates, and details, burn them into your memory, and then apply that knowledge at opportune times. But this approach to learning isn’t nearly enough for the world that we live in today, and in Learn Better journalist and education researcher Ulrich Boser demonstrates that how we learn can matter just as much as what we learn. In this brilliantly researched book, Boser maps out the new science of learning, showing how simple techniques like comprehension check-ins and making material personally relatable can help people gain expertise in dramatically better ways. He covers six key steps to help you “learn how to learn,” all illuminated with fascinating stories like how Jackson Pollock developed his unique painting style and why an ancient Japanese counting device allows kids to do math at superhuman speeds. Boser’s witty, engaging writing makes this book feel like a guilty pleasure, not homework. Learn Better will revolutionize the way students and society alike approach learning and makes the case that being smart is not an innate ability—learning is a skill everyone can master. With Boser as your guide, you will be able to fully capitalize on your brain’s remarkable ability to gain new skills and open up a whole new world of possibilities.

Download or read book Master Your People Skills written by Julie S. Ross and published by JULIE S. ROSS. This book was released on 2019-07-03 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: These are the BASIC principles, approaches, and attitudes that will prove beneficial in personal and business relationships. The key points covered may also be useful in long-term reputation building and recovery. Here are a few of the outstanding topics we will cover:1.Personal Visitations to Family and Friends-2.Formal/Informal Introductions and Greetings-3.The Effectiveness of our Discussion Skills-4.The Keys to Effectiveness in Speaking to Small Groups-5.The Keys to Effectiveness Within Family Relationships-6.The Key To Effectiveness with Your Partner-7. Are Your Personal Believes Diminishing Your Effectiveness With People?-8.To Marry or Not To Marry?-9.Facial Expressions and Eye Contact-10.Who or What Guides Your Life-11.Leadership Development-12.Personal Growth-13.Should You Be Afraid To Change Your Ways?

Download or read book Crucial Conversations Tools for Talking When Stakes are High Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Download or read book Mastering People Management written by Mark Thomas and published by Thorogood Publishing. This book was released on 2007 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you are a first-time manager, a function specialist, or someone running your own organization, your objectives will always be the same: how do I obtain--and sustain--the best performance from both myself and my team? Based on in-depth experience of developing people and initiating change within many types of organizations, Mark Thomas provides a practical guide to mastering the essential techniques of people management. He explains all the key concepts clearly and his book, packed with examples, charts, tips, and techniques, is full of practical advice and shrewd insights. Written by an author with many years' experience as a successful trainer and consultant, Mastering People Management is an outstanding introduction to the subject: it covers all the ground with thoroughness and clarity together with examples and insights that bring theory to life.

Download or read book Mastering Communication with Seriously Ill Patients written by Anthony Back and published by Cambridge University Press. This book was released on 2009-03-02 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Physicians who care for patients with life-threatening illnesses face daunting communication challenges. Patients and family members can react to difficult news with sadness, distress, anger, or denial. This book defines the specific communication tasks involved in talking with patients with life-threatening illnesses and their families. Topics include delivering bad news, transition to palliative care, discussing goals of advance-care planning and do-not-resuscitate orders, existential and spiritual issues, family conferences, medical futility, and other conflicts at the end of life. Drs Anthony Back, Robert Arnold, and James Tulsky bring together empirical research as well as their own experience to provide a roadmap through difficult conversations about life-threatening issues. The book offers both a theoretical framework and practical conversational tools that the practising physician and clinician can use to improve communication skills, increase satisfaction, and protect themselves from burnout.

Download or read book Mastering the Art of Communication written by Michelle Fairfield Poley and published by Skillpath Publications. This book was released on 1995 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: You will learn good grammar, vocabulary and content are only a few of the key's you'll need to unlock new communication skills.

Download or read book Communication Skills written by Ian Tuhovsky and published by . This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do You Know How To Communicate With People Effectively, Avoid Conflicts and Get What You Want From Life? ...It's mostly about what you say, but also about WHEN, WHY and HOW you say it. **MY GIFT TO YOU INSIDE: Link to download my 120-page e-book "Mindfulness Based Stress and Anxiety Management Tools" for free!** Do The Things You Usually Say Help You, Or Maybe Hold You Back? Dear Friends, Have you ever considered how many times you intuitively felt that maybe you lost something important or crucial, simply because you unwittingly said or did something which put somebody off? Maybe it was an unfortunate word, bad formulation, inappropriate joke, forgotten name, huge misinterpretation, an awkward conversation or a strange tone of your voice? Maybe you assumed that you knew exactly what a particular concept meant for another person and you stopped asking questions? Maybe you asked so many questions, you practically started an interrogation? Maybe you could not listen carefully or could not stay silent for a moment? How many times have you wanted to achieve something, negotiate better terms or ask for a promotion and failed miserably? It's time to put that to an end with the help of this book. Lack of communication skills is exactly what ruins most peoples' lives. If you don't know how to communicate properly, you are going to have problems both in your intimate and family relationships. You are going to be ineffective in work and business situations. It's going to be troublesome managing employees or getting what you want from your boss or your clients on a daily basis. Overall, effective communication is like an engine oil that makes your life run smoothly, getting you wherever you want to be. There are very few areas in life in which you can succeed in the long run without this crucial skill. What Will You Learn With This Book? -What Are The Most Common Communication Obstacles Between People And How To Avoid Them -How To Express Anger And Avoid Conflicts -What Are The Most 8 Important Questions You Should Ask Yourself If You Want To Be An Effective Communicator? -5 Most Basic and Crucial Conversational Fixes -How To Deal With Difficult and Toxic People -Phrases to Purge from Your Dictionary (And What to Substitute Them With) -The Subtle Art of Giving and Receiving Feedback -Rapport, the Art of Excellent Communication -How to Use Metaphors to Communicate Better And Connect With People -What Metaprograms and Meta Models Are and How Exactly To Make Use of Them To Become A Polished Communicator -How To Read Faces and How to Effectively Predict Future Behaviors -How to Finally Start Remembering Names -How to Have a Great Public Presentation -How To Create Your Own Unique Personality in Business (and Everyday Life) -Effective Networking Start improving your life today.

Download or read book Emotional Intelligence The Complete Psychologist s Guide to Mastering Social Skills and Beat Anxiety Increase Eq Skills Have Better Relationships and Make Friends written by Granville Moore and published by Granville Moore . This book was released on 2022-05-27 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: What are the benefits of knowing and developing emotional intelligence? Emotional intelligence is the ability to understand and monitor one's feelings and those of others and use that information to act and adapt to social situations. It, therefore, means learning to use, understand and manage emotions in a fully conscious way. Knowing one's emotions means improving oneself enriching one's social and working life, and managing more negative emotions such as anger, anxiety, and stress. This book covers: Why do we need emotions? The personal competencies of emotional intelligence Social competencies of emotional intelligence Understanding emotional drain and energy vampire Emotional intelligence at work Emotional intelligence at home Busting the myths about emotional intelligence Are you emotionally intelligent? Do you know that to be successful, you need to have a high emotional intelligence? For a while, most people thought that to achieve success, you had to have a high iq; however, recent research studies show otherwise. Emotional intelligence enables you to effectively identify your emotions, people’s emotions and to react accordingly. It also teaches you how to analyze situations before making a decision.

Download or read book Mastering Conversation Skills written by Gareth Woods and published by . This book was released on 2020-04-06 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover how to become a great and fascinating conversational even if in you're shy or often don't know what to say... Conversation skills are considered one of the most valuable skill sets ever. In fact, with those, you'll be able to seduce whoever you want, conquer your employer and get the job you're desiring, negotiate a higher income, attract new people into your life, and the list doesn't stop here. Our communication skills and success are highly connected. Do you want to be just like everyone else or you want to be that kind of unforgettable person who leaves a fascinating impression forever? Here's a short preview of what you'll discover: Develop IMMEDIATELY a charming and magnetic personality in thirteen easy steps. (Start attracting interesting personalities into your life; you won't need any more to keep looking for them!) Three essential rules to become involved in interesting conversations. Seven horrible mistakes you're making in your communication that don't attract people. The three most important secrets to get along with anyone you desire Little-known tips you need to know to seduce the person you like by talking. How to negotiate for achieving whatever you want NOW. (Control your life, show your strong and charismatic character and persuade ANY PERSON to agree with what you're saying!) And much, much more... Even if you often run out of arguments to discuss and have never shown dominance in your life, this book will teach you to attract and charm every person in your surroundings. By developing your conversation skills you'll be capable of creating incredible connections and fascinating whoever is listening to you. Following the tips and techniques in Conversation Skills 2.0, you'll recognize all the bad habits that don't allow you to reach your social and professional dreams, the right methods to make these dreams become true, and how to attract new people around you. If you want to unlock these expert techniques, and finally ignite new opportunities through the power of conversation alone, then you should start this book today!

Download or read book Emotional Intelligence The Complete Psychologist s Guide to Mastering Social Skills A Step by step Guide for Beginners to Increase Eq Skills written by Daniel Templeton and published by Daniel Templeton. This book was released on 2021-11-03 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: You might picture someone who never lets his temper get out of control, no matter what problems he's facing. Or you might think of someone who has the complete trust of her staff, listens to her team, is easy to talk to, and always makes careful, informed decisions. These are qualities of someone with a high degree of emotional intelligence You discover the happiness you seek, with chapters covering: • How to start thinking positively • Managing emotions and anxiety • Improving confidence to help you deal with everyday challenges • Developing positive relationships • How to influence people around you • Verbal and non-verbal ways of communicating • Being kind to yourself first • Celebrating small victories in life The modern world is becoming more and more fast-paced, thereby sapping and draining. And the resultant demand to keep up makes it difficult to avoid automatic body and brain responses like overthinking and stress. It’s also more difficult to keep our brains on top gear to handle problems efficiently and as a result, we often find ourselves performing less and less than our ability, and have a hard time maintaining healthy relationships.

Download or read book The Art of Connecting Mastering Communication Skills for Work and Life written by Gaurav Garg and published by Gaurav Garg. This book was released on 2023-08-07 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: In our complex, fast-paced world, the ability to communicate effectively has never been more essential, or more challenging. Technology allows us to reach a global audience instantly, yet risks distancing us from the nuances of face-to-face human connection. Demands on our time and attention relentlessly erode focus. Diverse perspectives are heard, yet people retreat further into confirmation bias bubbles. Mastering communication requires continuously relearning the timeless principles of truly listening, building trust, choosing words carefully, and relating to others with empathy and clarity. This book delves deeply into the psychology, neuroscience, and social dynamics that enable us to break down barriers and biases to forge mutual understanding. Drawing upon decades of research across fields including linguistics, behavioral economics, organizational leadership, and intercultural relations, I detail proven techniques to become an engaging storyteller, active listener, skilled negotiator, persuasive speaker, and open-minded global citizen. This 360 degree mastery of communication elevates everything from your dinner conversations, to managing teams, delivering dynamic presentations, resolving conflicts, persuading customers, and succeeding in our increasingly complex multicultural world. Apply the lessons in this book to enliven personal connections, accelerate your career, lead high-performing teams, and drive change. Turn molded, transactional communication into rich bonds of meaning that create significance and impact. By internalizing these philosophies, you will communicate better today than yesterday, and better tomorrow than today. Join me on this profound journey of self-discovery, lifelong learning, and human connection.

Download or read book The Art of Active Listening written by Richard Banks and published by . This book was released on 2021-10-06 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want to improve your relationships and productivity, all by simply changing your listening habits? Listening is the forgotten communication skill, but arguably, the most significant. It is a crucial part of our ability to engage and communicate with others. Listening actively, however, takes this skillset up a level. Almost everyone sincerely believes that they listen effectively; however, good listening skills are rare. Most of us have never been taught the habits that would make us effective listeners, so they need to be practiced and developed. As you develop your listening with purpose, understanding and empathy, you will build better trust and stronger relationships. You already understand the importance of quality communication. But good communication is built not on speaking but on listening. When we learn to actively listen-to listen well-this ability resonates through all our relationships and interactions. Research has found that by listening actively, you will obtain more information, increase others' trust in you, reduce conflict, and better understand the message being delivered. In 10 easy steps, you can go from being a poor listener to an excellent one. At each step, you'll learn how to navigate the pitfalls of strained communication, transforming your ability to exchange accurate, complete information and deepen emotional understanding and connectedness. You'll discover 10 easy-to-learn steps to becoming a better listener, with practical examples of do's and don'ts. These strategies will teach you how to: Focus your attention Listen with purpose and empathy Improve as a leader Develop healthier relationships Each chapter in this book will teach you about a vital component of active listening. While listening sounds simple, it's anything but. Listening well, listening deeply, is an interconnected, complex process. But the result is well worth the effort, equipping you to undo the damage to your relationships inflicted by shallow or dismissive listening. Are you ready to take the leap and completely change your listening? If you're prepared to be amazed by the improvement in your personal productivity and interpersonal relationships, start reading!