Download or read book The Manager s Answer Book written by Barbara Mitchell and published by Red Wheel/Weiser. This book was released on 2018-06-18 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: The award-winning Q&A guide on management from the authors of The Big Book of HR. 2020 Winner, Next Generation Indie Book Award in the Career Category Congratulations, you’re a manager! Now what? Of course, you have expertise in the field you’re managing—but there’s so much more to know, and your responsibilities can become overwhelming at times. A management career means continuous learning: encountering new situations, solving new problems, and gaining new skills on a constant basis. In question-and-answer format, this easy-to-use guide provides information on many aspects of managing, including: • Getting started: moving from peer to manager, setting goals, managing projects, resources, and much more • Developing your management skills: communicating, delegating, motivating, and facilitating • Building and managing your team: hiring, firing, and everything in between • Creating your personal brand: building credibility for yourself, your team, and your department • Managing up, down, and around: working with people and functions in your organization • Potential land mines: conflict, change, and risk • Legal pitfalls: navigating the miasma of laws and regulations, and more

Download or read book The Performance Appraisal Question and Answer Book written by Richard C. Grote and published by AMACOM/American Management Association. This book was released on 2002 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?* Which is more important -- the results the person achieved or the way she went about doing the.

Download or read book The HR Answer Book written by Shawn A. Smith and published by AMACOM Div American Mgmt Assn. This book was released on 2011 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: The HR Answer Book is an easy-to-use problem solver for managers and human resources professionals struggling to adapt to new workplace challenges. Authors Shawn Smith and Rebecca Mazin address more than 200 of the most common employer questions relating to job functions such as recruitment and hiring, discipline and downsizing, compensation and benefits, and training and employee relations. As a result, the book equips readers with the industry's best practices to overcome any hurdle and experience astounding success in their roles.The updated second edition of The HR Answer Book contains a comprehensive and up-to-date overview of the human resources field for management instructors, including revised and expanded sections on FMLA, health insurance changes, compensation laws, salary reductions, and using social networking to recruit employees. It is also packed with bonus checklists including: 10 Questions to Ask Before Scheduling an Interview, Job Applicant Flow logs, Performance Goals forms, and an Exit Interview Questionnaire.In the fast-paced environment of the twenty-first century, human resources professionals and department managers must try on new approaches to success. Whether used as a cover-to-cover resource or a quick reference for tackling specific challenges, this book offers the immediately accessible tools you need to thrive and help others--and your organization--do the same.

Download or read book The E learning Question and Answer Book written by Allan J. Henderson and published by AMACOM Div American Mgmt Assn. This book was released on 2003 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Big Book of HR written by Barbara Mitchell and published by . This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Templates, checklists, and sample forms ... can be easily adapted by any organization"--Cover.

Download or read book The E commerce Question and Answer Book written by Anita Rosen and published by Amacom Books. This book was released on 2002 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical question and answer guide provides all the information business people need to know about e-commerce. It explains what it's all about, which technology is used, how to create and market a successful Web site, and how to incorporate e-commerce into an overall business strategy.

Download or read book The Mobile Technology Question and Answer Book written by Ron Schneiderman and published by Amacom Books. This book was released on 2002 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Clarifies regulatory issues, technical standards and protocols, jargon, and acronyms central to the mobile communications industry, in a series of 90 questions and answers. Topics include mobile Internet, software defined radio, Bluetooth, satellite-based navigation systems, mobile commerce applications, and security and privacy issues. Annotation copyrighted by Book News Inc., Portland, OR.

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Download or read book The Manager s Book of Questions 751 Great Interview Questions for Hiring the Best Person written by John Kador and published by McGraw Hill Professional. This book was released on 1997-03-22 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Manager's Book of Questions is the first of its kind tool for recruitment managers and executives a powerhouse of terrific interview questions for hiring top-notch talent for any job. Is the applicant a team player? How does the applicant handle stress? Can the applicant think on his or her feet? How do you determine aggressiveness in sales people or creativity in a product designer? You find hundreds of questions on these and many more topics to make your interviews more productive and give you the ammunition you need to make a smart decision. For anyone who does any hiring, regardless, of level, this is the "must-have" guide.

Download or read book Interviewing Techniques for Managers written by Carolyn B. Thompson and published by McGraw Hill Professional. This book was released on 2002-08-26 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interview Strategies for Always Getting the Information You Need For managers, interviewing is about gathering useful information in every face-to-face encounter, from project planning meetings to client discussions to speaking with prospective employees. Interviewing Techniques for Managers shows you how to master every aspect of the interview process to ensure that you always get honest, helpful, and results-oriented answers. Look to this important addition to McGraw-Hill's Briefcase Books series for workplace-tested interviewing methods including: When and how to ask the key questions Tips for getting a difficult interview back on track Techniques for telephone, e-mail, and other arms-length interviews Separating fact from fiction when interviewing potential employees ... Solving workplace problems ... Uncovering how best to meet customer needs ... The ability to interview others is among the most valuable skills a manager can have. Interviewing Techniques for Managers will help you end each interview with the information you need, by beginning each interview with a solid, results-oriented plan--and the know-how to execute that plan.

Download or read book Just Ask Leadership Why Great Managers Always Ask the Right Questions written by Gary B. Cohen and published by McGraw Hill Professional. This book was released on 2009-08-28 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: John T. Chain, Jr., rose from a second lieutenantto four-star general and led ournational missile defense program. Mike Harper led ConAgra Foods from$636 million to $20 billion in 20 years andincreased its stocks value 150 times over. Ask Gary Cohen what these remarkable leadershave in common and his answer will bestraightforward: They use questions to generatefresh ideas, inspire committed action, andbuild an army of forward-thinking leaders. In Just Ask Leadership, Cohen steers you awayfrom the all-too-common idea that if youdon’t assert yourself with strong statements,you will not be respected. On the contrary,statistics prove that 95 percent of employeesprefer to be asked questions rather than betold what to do. Involving employees andcolleagues in decision making processesbuilds an environment rich with energy, excitement,and innovative problem solving. Just Ask Leadership outlines not only specificquestions to ask in certain contexts, but alsohow to implement question-based leadershipas a whole. Learn how to Spend more time onlong-term goals—and lesson short-term crises Build a culture of accountability Create unity and trust throughoutyour workforce Steer decision making to the mostappropriate parties Develop rapport while instillingrespect When you ask questions, you show respect—and you are respected in turn. It is thatsimple. A combination of Cohen’s proven expertiseand interviews with nearly 100 highly effectiveleaders, Just Ask Leadership explains howto harness the power of questions to makeyour organization more competitive, moreprofitable, and a better place to work.

Download or read book The Conflict Resolution Phrase Book written by Barbara Mitchell and published by Red Wheel/Weiser. This book was released on 2017-09-18 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: A reference to help business leaders and human resources managers dissolve office disputes and foster dialogue with employees. Ouch! Did I really say that? What was I thinking? It’s uncomfortable to go into a tenuous situation blind and fumbling for words. That’s why people run from conflict. Rather than avoid these situations, The Conflict Resolution Phrase Book can help you prepare for and embrace them. Sometimes you just need a prompt to say the right thing, and that’s what this book will do. Using it you’ll learn: Positive things to say when initiating or responding to difficult conversations and situations How to find and craft language to start a sensitive conversation The right words to positively influence the situation The more you practice, the better you’ll become. Having this book at your fingertips will give you the confidence that the words will come out right. The Conflict Resolution Phrase Book is a natural complement to the author’s previous book, The Essential Workplace Conflict Handbook. “Barbara and Cornelia take the fear out of managing conflict and difficult conversations.” —Adam Bowman, MA. PHR “A ready resource on how to talk differently to get different results when managing conflict. It is a must have for the manager or HR professional.” —Marsha Hughes-Rease, MSOD, PCC, CAPT/NC/USN/Ret., Quo Vadis Coaching and Consulting, LLC

Download or read book Who written by Geoff Smart and published by Ballantine Books. This book was released on 2008-09-30 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent. The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever undertaken, the A Method stresses fundamental elements that anyone can implement–and it has a 90 percent success rate. Whether you’re a member of a board of directors looking for a new CEO, the owner of a small business searching for the right people to make your company grow, or a parent in need of a new babysitter, it’s all about Who. Inside you’ll learn how to • avoid common “voodoo hiring” methods • define the outcomes you seek • generate a flow of A Players to your team–by implementing the #1 tactic used by successful businesspeople • ask the right interview questions to dramatically improve your ability to quickly distinguish an A Player from a B or C candidate • attract the person you want to hire, by emphasizing the points the candidate cares about most In business, you are who you hire. In Who, Geoff Smart and Randy Street offer simple, easy-to-follow steps that will put the right people in place for optimal success.

Download or read book Responsible Managers Get Results written by Gerald W. Faust and published by Amacom Books. This book was released on 1998 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors of this text present a seven-step method for problem solving that readers can use to enhance their own ability to develop optimal solutions to problems, get people to work together, and produce desired results for their organizations and customers.

Download or read book The Manager s Question and Answer Book written by Florence M. Stone and published by Amacom Books. This book was released on 2003 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sometimes a manager's job can seem overwhelming. It's no wonder they have so many questions. The Manager's Question and Answer Book answers over 100 of these common -- and important -- management questions. Tackling issues like conflict management, recruitment and orientation, performance and stress management, political skills, and others, the book gives readers the help they need to handle any situation.

Download or read book What to Say in Every Job Interview How to Understand What Managers are Really Asking and Give the Answers that Land the Job written by Carole Martin and published by McGraw Hill Professional. This book was released on 2013-12-27 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TELL ME ABOUT YOURSELF . . ." Decode the hidden meaning behind interview questions and prepare the perfect answer to land the job During a job interview, there are no right or wrong answers, just better and worse answers. When you rethink the process in those terms, you'll gain a huge advantage over the competition. What to Say in Every Job Interview shows you how to focus on the factors of the job, rather than answering questions "correctly." As a professional interviewer, Carole Martin has spent years on the other side of the desk. She knows exactly what she’s looking for in every job candidate and exactly how to find it. Now, she reveals all the secrets. Martin gives you a holistic plan for preparing yourself to best answer every interviewer's three primary concerns: Can you perform the job? Are you a good fit with the company culture? Can the company afford you? What to Say in Every Job Interview shows you where to find the critical factor interviewers seek with each question and how to present yourself in the best possible way on the spot and under pressure.

Download or read book Coping with Toxic Managers Subordinates and Other Difficult People written by Roy H. Lubit and published by FT Press. This book was released on 2004 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author shows how to use emotional intelligence tactics to survive when dealing with toxic managers and other impossible people in the workplace.