Download or read book Listen Or Die written by Sean McDade Phd and published by Lioncrest Publishing. This book was released on 2018-05-22 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this interconnected world dominated by social media, consumers' voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thrive...or eventually die. No matter what industry you're in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops! In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program. With advice on every step of the process-from understanding customer centricity to rallying executive support to asking customers the right questions-Sean gives you the tools you need to build a VoC program that delivers ROI, turning customer feedback into gold. In just a few hours, you'll learn how to develop a competitive edge by managing your customer experience to drive real, impactful business results. It's time to go beyond average, become truly customer-centric, and take your business to extraordinary new levels.

Download or read book 101 Artists to Listen to Before You Die written by Ricardo Cavolo and published by National Geographic Books. This book was released on 2015-09-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A graphic novel in the form of Ricardo Cavolo’s personal diary, which follows the story of music through 101 essential artists; from Bach to Radiohead, to Amy Winehouse, Nirvana and Daft Punk. With over one hundred uniquely colorful illustrations and handwritten text, lists, notes, and personal anecdotes this is a book to delight in.

Download or read book 1001 Albums You Must Hear Before You Die written by Robert Dimery and published by Cassell Illustrated. This book was released on 2021-10-07 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Live Free Or Die written by Sean Hannity and published by Threshold Editions. This book was released on 2020-08-04 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 New York Times Bestseller America’s top-rated cable news host offers his first book in ten years: a look at America’s fight against those who would reverse our tradition of freedom—a fight we can’t afford to lose in 2020. America is great for a reason. Built on principles of freedom, rugged individualism, and self-sufficiency, no country has ever accumulated more power and wealth, abused it less, or used that power more to advance the human condition. And yet, as America blossomed, leftwing radicalism and resentment festered beneath the surface, threatening to undermine democracy first in the sixties and now—more insidiously than ever—in the form of social justice warriors, the deep state, and compromised institutions like academia and the mainstream media. Our fate if we succumb to a Democratic victory in 2020? A big step toward full-blown socialism along with the economic dysfunction and social strife that are its hallmarks. With radical Democrats demanding the Green New Deal, socialized medicine, abortion on demand, open borders, abolishing the Electoral College, packing the Supreme Court, and an end to free speech, our great nation will be fundamentally transformed beyond recognition. Ronald Reagan once said, “Freedom is but one generation away from extinction,” and his words have never rung truer. In Live Free or Die, Sean demonstrates why now is an All Hands on Deck moment to save the Republic. His solution is simple: if all you can do is vote, then vote. But if you can inform people of the truth, that’s even better. And the truth is that the future of American freedom rests on Donald Trump’s reelection.

Download or read book Top Five Regrets of the Dying written by Bronnie Ware and published by Hay House, Inc. This book was released on 2019-08-13 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revised edition of the best-selling memoir that has been read by over a million people worldwide with translations in 29 languages. After too many years of unfulfilling work, Bronnie Ware began searching for a job with heart. Despite having no formal qualifications or previous experience in the field, she found herself working in palliative care. During the time she spent tending to those who were dying, Bronnie's life was transformed. Later, she wrote an Internet blog post, outlining the most common regrets that the people she had cared for had expressed. The post gained so much momentum that it was viewed by more than three million readers worldwide in its first year. At the request of many, Bronnie subsequently wrote a book, The Top Five Regrets of the Dying, to share her story. Bronnie has had a colourful and diverse life. By applying the lessons of those nearing their death to her own life, she developed an understanding that it is possible for everyone, if we make the right choices, to die with peace of mind. In this revised edition of the best-selling memoir that has been read by over a million people worldwide, with translations in 29 languages, Bronnie expresses how significant these regrets are and how we can positively address these issues while we still have the time. The Top Five Regrets of the Dying gives hope for a better world. It is a courageous, life-changing book that will leave you feeling more compassionate and inspired to live the life you are truly here to live.

Download or read book Dance or Die written by Ahmad Joudeh and published by Charlesbridge Publishing. This book was released on 2021-09-21 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Syria-born dancer offers his deeply personal story of war, statelessness, and the pursuit of the art of dance in this inspirational memoir. DANCE OR DIE is an autobiographical coming-of-age account of Ahmad Joudeh, a young refugee who grows up in Damascus with dreams of becoming a dancer. When he is recruited by one of Syria’s top dance companies, neither bombs nor family opposition can keep him from taking classes, practicing hard, and becoming a Middle Eastern celebrity on a Lebanese reality show. Despite death threats if Ahmad continues to dance, his father kicking him out of the house, and the war around him intensifying, he persists and even gets a tattoo on his neck right where the executioner's blade would fall that says, "Dance or Die." A powerful look at refugee life in Syria, DANCE OR DIE tells of the pursuit of personal expression in the most dangerous of circumstances and of the power of art to transcend war and suffering. It follows Ahmad from Damascus to Beirut to Amsterdam, where he finds a home with one of Europe's top ballet troupes, and from where he continues to fight for the human rights of refugees everywhere through his art, his activism, and his commitment to justice.

Download or read book Die Wise written by Stephen Jenkinson and published by North Atlantic Books. This book was released on 2015-03-17 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: Die Wise does not offer seven steps for coping with death. It does not suggest ways to make dying easier. It pours no honey to make the medicine go down. Instead, with lyrical prose, deep wisdom, and stories from his two decades of working with dying people and their families, Stephen Jenkinson places death at the center of the page and asks us to behold it in all its painful beauty. Die Wise teaches the skills of dying, skills that have to be learned in the course of living deeply and well. Die Wise is for those who will fail to live forever. Dying well, Jenkinson writes, is a right and responsibility of everyone. It is not a lifestyle option. It is a moral, political, and spiritual obligation each person owes their ancestors and their heirs. Die Wise dreams such a dream, and plots such an uprising. How we die, how we care for dying people, and how we carry our dead: this work makes our capacity for a village-mindedness, or breaks it. Table of Contents The Ordeal of a Managed Death Stealing Meaning from Dying The Tyrant Hope The Quality of Life Yes, But Not Like This The Work So Who Are the Dying to You? Dying Facing Home What Dying Asks of Us All Kids Ah, My Friend the Enemy

Download or read book Due or Die written by Jenn McKinlay and published by Penguin. This book was released on 2012-03-06 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Library director Lindsey Norris must solve a murder in her cozy Connecticut hometown before anyone else is checked out for good in this Library Lover’s mystery. Carrie Rushton, the president of the Friends of the Library, has been accused of murdering her husband. The evidence is stacking up against Carrie, but neither Lindsey nor the Briar Creek crafternoon club is buying it. When a nor'easter buries the small coastal town, the police are too busy digging out the locals to investigate the murder. With the help of her crafternoon friends and an abandoned puppy they name Heathcliff, Lindsey has to solve the question of who murdered Mr. Rushton before the killer closes the book on Carrie...

Download or read book How Not to Die written by Michael Greger, M.D., FACLM and published by Flatiron Books. This book was released on 2015-12-08 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the physician behind the wildly popular NutritionFacts website, How Not to Die reveals the groundbreaking scientific evidence behind the only diet that can prevent and reverse many of the causes of disease-related death. The vast majority of premature deaths can be prevented through simple changes in diet and lifestyle. In How Not to Die, Dr. Michael Greger, the internationally-renowned nutrition expert, physician, and founder of NutritionFacts.org, examines the fifteen top causes of premature death in America-heart disease, various cancers, diabetes, Parkinson's, high blood pressure, and more-and explains how nutritional and lifestyle interventions can sometimes trump prescription pills and other pharmaceutical and surgical approaches, freeing us to live healthier lives. The simple truth is that most doctors are good at treating acute illnesses but bad at preventing chronic disease. The fifteen leading causes of death claim the lives of 1.6 million Americans annually. This doesn't have to be the case. By following Dr. Greger's advice, all of it backed up by strong scientific evidence, you will learn which foods to eat and which lifestyle changes to make to live longer. History of prostate cancer in your family? Put down that glass of milk and add flaxseed to your diet whenever you can. Have high blood pressure? Hibiscus tea can work better than a leading hypertensive drug-and without the side effects. Fighting off liver disease? Drinking coffee can reduce liver inflammation. Battling breast cancer? Consuming soy is associated with prolonged survival. Worried about heart disease (the number 1 killer in the United States)? Switch to a whole-food, plant-based diet, which has been repeatedly shown not just to prevent the disease but often stop it in its tracks. In addition to showing what to eat to help treat the top fifteen causes of death, How Not to Die includes Dr. Greger's Daily Dozen -a checklist of the twelve foods we should consume every day.Full of practical, actionable advice and surprising, cutting edge nutritional science, these doctor's orders are just what we need to live longer, healthier lives.

Download or read book 1 000 Recordings to Hear Before You Die written by Tom Moon and published by Workman Publishing. This book was released on 2008-08-28 with total page 1026 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to music provides recommendations on one thousand recordings that represent the best in such genres as classical, jazz, rock, pop, blues, country, folk, musicals, hip-hop, and opera, with listening notes, commentary, and anecdotes about performers.

Download or read book Be Free Or Die The Amazing Story of Robert Smalls Escape from Slavery to Union Hero written by Cate Lineberry and published by St. Martin's Press. This book was released on 2017-06-20 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: It was a mild May morning in Charleston, South Carolina, in 1862, the second year of the Civil War, when a 23-year-old enslaved man named Robert Smalls boldly seized a Confederate steamer. With his wife and two young children hidden on board, Smalls and a small crew ran a gauntlet of heavily armed fortifications in Charleston Harbour and delivered the valuable vessel and the massive guns it carried to nearby Union forces. Smalls' courageous and ingenious act freed him and his family from slavery and immediately made him a Union hero. It also challenged much of the country's view of what African Americans were willing to do for their freedom. In 'Be Free or Die, ' Cate Lineberry tells the remarkable story of Smalls' escape and his many accomplishments during the war, including becoming the first black captain of an Army vessel

Download or read book Change or Die written by Alan Deutschman and published by Harper Collins. This book was released on 2009-10-13 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change or Die. What if you were given that choice? If you didn't, your time would end soon—a lot sooner than it had to. Could you change when change matters most? This is the question Alan Deutschman poses in Change or Die, which began as a sensational cover story by the same title for Fast Company. Deutschman concludes that although we all have the ability to change our behavior, we rarely ever do. From patients suffering from heart disease to repeat offenders in the criminal justice system to companies trapped in the mold of unsuccessful business practices, many of us could prevent ominous outcomes by simply changing our mindset. A powerful book with universal appeal, Change or Die deconstructs and debunks age-old myths about change and empowers us with three critical keys—relate, repeat, and reframe—to help us make important positive changes in our lives. Explaining breakthrough research and progressive ideas from a wide selection of leaders in medicine, science, and business (including Dr. Dean Ornish, Mimi Silbert of the Delancey Street Foundation, Bill Gates, Daniel Boulud, and many others), Deutschman demonstrates how anyone can achieve lasting, revolutionary changes that are positive, attainable, and absolutely vital.

Download or read book A Lesson Before Dying written by Ernest J. Gaines and published by Vintage. This book was released on 2004-01-20 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: NATIONAL BOOK CRITICS CIRCLE AWARD WINNER • A deep and compassionate novel about a young man who returns to 1940s Cajun country to visit a Black youth on death row for a crime he didn't commit. Together they come to understand the heroism of resisting. "An instant classic." —Chicago Tribune A “majestic, moving novel...an instant classic, a book that will be read, discussed and taught beyond the rest of our lives" (Chicago Tribune), from the critically acclaimed author of A Gathering of Old Men and The Autobiography of Miss Jane Pittman. "A Lesson Before Dying reconfirms Ernest J. Gaines's position as an important American writer." —Boston Globe "Enormously moving.... Gaines unerringly evokes the place and time about which he writes." —Los Angeles Times “A quietly moving novel [that] takes us back to a place we've been before to impart a lesson for living.” —San Francisco Chronicle

Download or read book Annabelle and Aiden written by Joseph Becker and published by . This book was released on 2017-02-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book What to Listen For in Opera written by Charles R. Beck and published by McFarland. This book was released on 2014-10-06 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covering famous operas from 14 Italian, French and German composers, this handbook is designed to help listeners understand and appreciate the special skills required to sing famous operatic songs. The book includes a plot synopsis of each opera with information about each song, which are introduced in their dramatic settings along with the vocal requirements for the most demanding passages. Interactive literary and rhyming exercises help the reader become more engaged and knowledgeable. Foreign language passages are translated into English and key words are highlighted in each language. The operatic vocabulary is defined to help the listener better understand the technical demands for a highly trained voice. The book is designed as a useful handbook for both experienced and beginning opera listeners. Appendices provide information on singers, recordings and useful references.

Download or read book Learn or Die written by Edward D. Hess and published by Columbia University Press. This book was released on 2014-09-30 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: To compete with today's increasing globalization and rapidly evolving technologies, individuals and organizations must take their ability to learn—the foundation for continuous improvement, operational excellence, and innovation—to a much higher level. In Learn or Die, Edward D. Hess combines recent advances in neuroscience, psychology, behavioral economics, and education with key research on high-performance businesses to create an actionable blueprint for becoming a leading-edge learning organization. Learn or Die examines the process of learning from an individual and an organizational standpoint. From an individual perspective, the book discusses the cognitive, emotional, motivational, attitudinal, and behavioral factors that promote better learning. Organizationally, Learn or Die focuses on the kinds of structures, culture, leadership, employee learning behaviors, and human resource policies that are necessary to create an environment that enables critical and innovative thinking, learning conversations, and collaboration. The volume also provides strategies to mitigate the reality that humans can be reflexive, lazy thinkers who seek confirmation of what they believe to be true and affirmation of their self-image. Exemplar learning organizations discussed include the secretive Bridgewater Associates, LP; Intuit, Inc.; United Parcel Service (UPS); W. L. Gore & Associates; and IDEO.

Download or read book Would You Do That to Your Mother written by Jeanne Bliss and published by Penguin. This book was released on 2018-05-08 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer experience pioneer Jeanne Bliss shows why “Make Mom Proud” companies outperform their competition. Her 5-step guide to customer experience and culture transformation makes this achievement possible. Bliss urges companies to make business personal to earn ardent fans and admirers, by focusing on one deceptively simple question: "Would you do that to your mother?" “Make Mom Proud” companies give customers the treatment they desire, and employees the ability to deliver it. They turn “gotcha” moments into “we’ve got your back” moments by rethinking business practices, and they enable employees to be part of the solution to fix customer frustrations. Bliss scoured the marketplace seeking companies who excel at living their core values, grounded in what we all learned as kids. She offers a five-step plan for evaluating your current behaviors and implementing actions at every level of the organization. Step 1. “Be the Person I Raised You to Be” Understand how you are hiring, developing and trusting employees to bring the best version of themselves to work. Vail resorts, for example, the world's largest ski resort operator, banned the three words "Our policy is..." from their vocabulary, freeing employees to take spirited actions to deliver "the experience of a lifetime." Step 2. “Don’t Make Me Feed You Soap” Learn the eight key frustrations that bind us as customers (waiting, fear, anxiety, the black hole of no communication, etc.) and how to apply actions from companies who are delivering a seamless, frictionless and easy experience. Step 3. “Put Others Before Yourself” Determine if your focus is on helping customers achieve their goals – and evaluate how that is fueling your growth. Canada's Mayfair Diagnostics, for example, spent over a year studying the emotions of patients entering an imaging clinic, so they could redesign their welcome to deliver warmth and caring over procedure and process. The newly designed clinic achieved profitability in record time. Step 4. “Take the High Road” Learn how companies who do the right thing rise above the competition. Virgin Hotels, for example, named #1 U.S. hotel by Conde Nast Reader's Choice Awards, walked away from price gouging at the mini bar, so you'll never pay more for that Snickers bar than what you'd pay at the corner market. Step 5. “Stop the Shenanigans!” Evaluate your current company behaviors and identify the key actions that you can begin immediately. With 32 case studies and examples from more than 85 companies, this is a practical and easy to follow guide for your experience and culture transformation. Filled with comics to snapshot our experiences as customers, a “mom lens” to reflect continuously on your performance, and a “make-mom-proud-ometer” quiz – the book makes Bliss’s approach accessible and approachable. Join the movement to #MakeMomProud by applying this book across your organization. Whether you're contemplating your company's returns policy, its social media presence, or its big-picture strategy, this approach will help your company anticipate both employee and customer needs, extend patience, and show respect at all times.